Name: AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs)
Rating: 9.2 (14 reviews)
Author: AudioCodes

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Israeli company AudioCodes offers a the Mediant line of enterprise session border controllers (E-SBC), presently available as appliances in the Mediant 9000, 4000, 2600, 1000, 800, 500 series editions.

AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs)

Session Border Controllers are devices or appliances used in VoIP networks that govern many functions, such as initiation and termination of communication sessions (e.g. a call), event prioritization, transcoding for simultaneous sessions, and also perform security functions.

Session Border Controllers

Likelihood to Recommend

Oracle APEX

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Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cloud Architect

AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs) 2024-01-11 01:10:53

Cisco Virtualization Experience Infrastructure

Cisco Adaptive Security Appliance (ASA) Software

Palo Alto Networks Next-Generation Firewalls - PA Series

Palo Alto Networks Virtualized Next-Generation Firewalls - VM Series

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Convergence Engineer

AudioCodes E-SBC 2019-01-09 10:49:00

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TrustRadius

Admin interface

One screen

Help files

Wealth of information

Disaster recovery

Ease of configuration

Low price

High capacity

Price tag

Call volume

Easily deploy

Rack space

Power supplies

Home

AudioCodes Mediant SBCs

I used different AudioCodes SBC 800,1000,2600,4000 and Azure SBC's for Skype for Business before and in the last 3 Years for Teams Direct Routing with PBX Replacement to connect different Sip trunk provider. AudioCodes deploy new firmware very quickly with new features if needed and has a lot of experience with Teams Direct Routing.

different sip trunk profiles for each provider
secure tls connection to for Microsoft Direct Routing
high availability on each SBC and also on Azure or AWS

better detailed documentation for features like Dial Plan, Tagging
Better backup solution without OVOC
Improvemnet of OVOC to managed SBC's

cheaper integration with sip trunk provider
lower cost for service as an local PBX
less hardware and lower Co2 footprint

Ribbon Session Border Controller (SBC), Oracle APEX and Cisco 1000 Series Aggregation Services Routers (ASR 1000)

Cloud Solutions
Integration with Other Systems

My company is a reseller. We use the AudioCodes E-SBC in-house for connections with SIP trunks as well as implementing and supporting the AudioCodes E-SBC for several customers. These devices are simple to implement and support and give the customer a low-cost solution for connecting to carriers with various types of trunks.

High capacity for call volume in a chassis with a low rack space requirement makes this gateway a great solution especially when you need more than one!
The ability to have redundant interfaces to the carrier, the network & redundant power supplies, makes these devices perfect for disaster recovery planning.
Ease of configuration via GUI without having specific CLI experience makes it a pleasure to implement the AudioCodes E-SBC with various circuit types. The GUI is particularly helpful when you are about to add a parameter that is incorrect and the device changes the color to let you know.
The low price tag compared to other brands, helps customers easily deploy these gateways to more sites with less cost overhead than others.
The SBC/firewall capabilities of these devices make it very simple to allow or block traffic from specific IP's or proxy groups
AudioCodes support is fantastic. They are helpful to diagnose issues even after it becomes clear that the problem is outside the device and with the carrier or network.

I believe the help files need to have more information about why certain options should be used rather than just a list of possible choices. Some choices obviously require a wealth of information or experience, but having just a bit more info in the help file would save research time.
I'd like to see a user side option to be able to ping and trace route testing without having to be in another admin interface.
The message log function is great for watching SIP packets stream but needs more options for pausing to capture when there are a lot of calls coming through.
In my opinion, the route tables & configurations for proxies and groups need some massaging. The normal config options could be placed on one screen and then have a choice to go to "extended" mode for less-used items. This would make implementation faster as there are so many options now that it can be hard to see the few that are needed for general configuration.
I would love to see a screen that would allow the formation of a "SIP Ladder" where you could enter a source and/or destination IP and have the gateway show you the communication rather than pouring through logs. This is something that various carriers and even Wireshark are doing now but it would be great to have this option from the gateway's perspective as it would make it easier to compare with the outside traffic diagrams without having a senior network tech having to help.

Positive - My company has been able to retain business due to the low cost of the AudioCodes devices when compared to the other brands that some customers purchase through other vendors.
Positive - RMA is easy when it appears a card or module might be at issue, AudioCodes support is speedy to replace which grows customer confidence.
The ability to order, assemble, configure and ship multiple units to replace aged or failing gateways allowed us to impress the customer and gain more business.
The reliability of the devices with very lengthy up-time and little to no reboots has impressed customers greatly.

Cisco ASA and Palo Alto Networks Next-Generation Firewalls - PA Series

XMediusFAX, Cisco ASA, Cisco Virtualization Experience Infrastructure

AudioCodes Mediant SBCs

Overview

What is AudioCodes Mediant SBCs?