AudioCodes Mediant SBCs Reviews

4 Ratings
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Score 8.9 out of 100

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Richard Oberle | TrustRadius Reviewer
January 09, 2019

AudioCodes E-SBC - Quick & Easy Deployment, Robust and Reliable. Priceless!

Score 10 out of 10
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Pros and Cons

  • High capacity for call volume in a chassis with a low rack space requirement makes this gateway a great solution especially when you need more than one!
  • The ability to have redundant interfaces to the carrier, the network & redundant power supplies, makes these devices perfect for disaster recovery planning.
  • Ease of configuration via GUI without having specific CLI experience makes it a pleasure to implement the AudioCodes E-SBC with various circuit types. The GUI is particularly helpful when you are about to add a parameter that is incorrect and the device changes the color to let you know.
  • The low price tag compared to other brands, helps customers easily deploy these gateways to more sites with less cost overhead than others.
  • The SBC/firewall capabilities of these devices make it very simple to allow or block traffic from specific IP's or proxy groups
  • AudioCodes support is fantastic. They are helpful to diagnose issues even after it becomes clear that the problem is outside the device and with the carrier or network.
  • I believe the help files need to have more information about why certain options should be used rather than just a list of possible choices. Some choices obviously require a wealth of information or experience, but having just a bit more info in the help file would save research time.
  • I'd like to see a user side option to be able to ping and trace route testing without having to be in another admin interface.
  • The message log function is great for watching SIP packets stream but needs more options for pausing to capture when there are a lot of calls coming through.
  • In my opinion, the route tables & configurations for proxies and groups need some massaging. The normal config options could be placed on one screen and then have a choice to go to "extended" mode for less-used items. This would make implementation faster as there are so many options now that it can be hard to see the few that are needed for general configuration.
  • I would love to see a screen that would allow the formation of a "SIP Ladder" where you could enter a source and/or destination IP and have the gateway show you the communication rather than pouring through logs. This is something that various carriers and even Wireshark are doing now but it would be great to have this option from the gateway's perspective as it would make it easier to compare with the outside traffic diagrams without having a senior network tech having to help.
Read Richard Oberle's full review

AudioCodes Mediant SBCs Scorecard Summary

About AudioCodes Mediant SBCs

Israeli company AudioCodes offers a the Mediant line of enterprise session border controllers (E-SBC), presently available as appliances in the Mediant 9000, 4000, 2600, 1000, 800, 500 series editions.

AudioCodes Mediant SBCs Technical Details

Operating Systems: Unspecified
Mobile Application:No