Name: Augmentt
Author: Augmentt Technology

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

JavaScript Frameworks

Mind Mapping

Mobile App Development

Push Notifications

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Embedded Business Intelligence (BI)

Enterprise Generative AI

Partner Relationship Management

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Content Delivery Networks (CDN)

Data Quality

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Extended Detection and Response (XDR)

Fraud Detection

Identity Governance and Administration

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Databases

Scale-Out Storage

Secure Email Gateway

Smart Contracts

Tower Servers

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Direct Mail Automation

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Virtual Event

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Antivirus

Security

Estate Planning

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Mental Health

Public Transportation

Trucking Software

Vertical-Specific

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### Cloud Application Management
Users appreciate Augmentt's cloud application management capabilities for providing a reliable and easy-to-use system to report SaaS usage to customers. The platform offers valuable insights into security vulnerabilities, data breaches, and helps in enhancing Office 365 security. Augmentt's ability to streamline SAAS operations, manage access, and identify cost-cutting opportunities is highly regarded by users. The intuitive interface, coupled with excellent support, makes managing SAAS applications efficient and effective for users.

### Security and Compliance
Users consistently highlight Augmentt's security and compliance capabilities as key strengths, emphasizing its effectiveness in identifying security risks, managing components across multiple clients, and providing valuable insights into potential data breaches. The platform's ability to offer detailed security information, alert on Microsoft accounts, and support clients with their SaaS operations is widely appreciated. Additionally, users find Augmentt's interface intuitive and its support services prompt and helpful, contributing to a positive experience in managing security and compliance aspects for their clients.

### Client Reporting and Insights
Users appreciate Augmentt's responsiveness in addressing reported bugs promptly, demonstrating a commitment to resolving issues efficiently. While some users express minor concerns about the current limitations in reporting configurability and integrations with RMM & PSA tools, overall sentiment remains positive towards Augmentt's client reporting and insights capabilities.

### Sales and Customer Acquisition
Users consistently highlight Augmentt's sales and customer acquisition capabilities as a key strength, emphasizing its effectiveness in providing valuable insights for sales presentations and client interactions. The platform's ability to streamline reporting and offer visibility into clients' SaaS usage is commended for enhancing customer acquisition processes. Additionally, users appreciate the ease of setting up Augmentt and the support provided in onboarding, which contributes to a positive experience in acquiring and managing customers.

Augmentt has become a valuable tool for managing SaaS usage in remote and hybrid work environments, providing MSPs with a way to differentiate themselves from competitors. Users have reported that the product helps them to streamline their workflow by automating the tracking of SaaS usage, which reduces costs and saves time. With Augmentt, businesses can monitor SaaS usage across all workstations, regardless of location, thereby making it easy for MSPs to manage and optimize cloud application management and security services.

Another key business problem that Augmentt solves is the need for policies around unsupported SaaS applications. Users report that the product helps them to create policies and control access around users who implement unsupported SaaS applications, reducing the risk of cybersecurity incidents. Augmentt also shored up Office 365 security, which provides additional security compliance measures at scale. 

The integration with CloudRadial has been a game-changer as it provides technical details, security information, and management capabilities while allowing clients to view their own SaaS usage through their CloudRadial portal. Overall, Augmentt has proven to be an indispensable tool for businesses looking to manage and optimize cloud application management and security services while reducing costs and saving time.

Easy-to-Deploy Agent: Users have found the Augmentt agent to be easy and straightforward to deploy, making it simple to collect data on what SaaS programs customers are using. Several reviewers noted this aspect of the product, highlighting its ease-of-use.

Useful Insights from Reports: The reports in the Augmentt portal provide users with valuable insights that can enhance their QBR meetings. Multiple reviewers mentioned that these reports allowed them to better understand their clients' SaaS stack, identify potential risks, and find cost-cutting opportunities.

Reliable Reporting: Reviewers have praised Augmentt for providing a reliable system for reporting SaaS usage to clients. This feature allows teams to easily report what SaaS is being used by team members on a per-user basis and flag each product as needed. Many users appreciated having this functionality available since managing SaaS usage manually was time-consuming and difficult.

Limited Reporting: Some users have expressed that the reporting feature in Augmentt is functional but limited. They hope to see more configurability for what information is collected, how long it is kept, and the output.

Poor Integration with RMM/PSA tools: Several reviewers have suggested that the integration of Augmentt with RMM and PSA tools like Datto Autotask, ITarian, and HaloPSA could be better. They would like to see more automation in terms of opening tickets and deploying updates.

Lack of reporting on non-internet software usage: Some users have mentioned that they would like to see more reporting features on non-internet software usage such as Outlook.

Augmentt is a platform to discover, optimize and fully manage SaaS applications from the company of the same name in Ottawa.

Small: 1 - 249 users

Medium: 250 - 999 users

Large: 1,000 - 4,000 users

XL: more than 4,000 users

ShareGate headquartered in Montreal offers a suite of Sharepoint, Microsoft Office 365, and Azure adoption, administration, and cost management solutions.

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Migrate Pro

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Augmentt

SaaS Management

A Startup Demo Video we created for Augmentt. Check out https://creamyanimation.com/startup-video-production/

Startup Demo Video - Augmentt

Augmentt Platform Demo

Platform Demo of Augmentt Secure, Discover & Engage

Augmentt Discover Demo

Augmentt: SaaS Management platform in actie

Augmentt Technology

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What is Augmentt?