TrustRadius Insights
Augmentt has become a valuable tool for managing SaaS usage in remote and hybrid work environments, providing MSPs with a way to …
Overview
What is Augmentt?
Augmentt is a platform to discover, optimize and fully manage SaaS applications from the company of the same name in Ottawa.
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What is Augmentt?
Augmentt is a platform to discover, optimize and fully manage SaaS applications from the company of the same name in Ottawa.
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Product Demos
Augmentt: SaaS Management platform in actie
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Augmentt Discover Demo
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Platform Demo of Augmentt Secure, Discover & Engage
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Augmentt Platform Demo
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Startup Demo Video - Augmentt
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Product Details
- About
- Tech Details
What is Augmentt?
Augmentt Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Augmentt has become a valuable tool for managing SaaS usage in remote and hybrid work environments, providing MSPs with a way to differentiate themselves from competitors. Users have reported that the product helps them to streamline their workflow by automating the tracking of SaaS usage, which reduces costs and saves time. With Augmentt, businesses can monitor SaaS usage across all workstations, regardless of location, thereby making it easy for MSPs to manage and optimize cloud application management and security services.
Another key business problem that Augmentt solves is the need for policies around unsupported SaaS applications. Users report that the product helps them to create policies and control access around users who implement unsupported SaaS applications, reducing the risk of cybersecurity incidents. Augmentt also shored up Office 365 security, which provides additional security compliance measures at scale.
The integration with CloudRadial has been a game-changer as it provides technical details, security information, and management capabilities while allowing clients to view their own SaaS usage through their CloudRadial portal. Overall, Augmentt has proven to be an indispensable tool for businesses looking to manage and optimize cloud application management and security services while reducing costs and saving time.
Easy-to-Deploy Agent: Users have found the Augmentt agent to be easy and straightforward to deploy, making it simple to collect data on what SaaS programs customers are using. Several reviewers noted this aspect of the product, highlighting its ease-of-use.
Useful Insights from Reports: The reports in the Augmentt portal provide users with valuable insights that can enhance their QBR meetings. Multiple reviewers mentioned that these reports allowed them to better understand their clients' SaaS stack, identify potential risks, and find cost-cutting opportunities.
Reliable Reporting: Reviewers have praised Augmentt for providing a reliable system for reporting SaaS usage to clients. This feature allows teams to easily report what SaaS is being used by team members on a per-user basis and flag each product as needed. Many users appreciated having this functionality available since managing SaaS usage manually was time-consuming and difficult.
Limited Reporting: Some users have expressed that the reporting feature in Augmentt is functional but limited. They hope to see more configurability for what information is collected, how long it is kept, and the output.
Poor Integration with RMM/PSA tools: Several reviewers have suggested that the integration of Augmentt with RMM and PSA tools like Datto Autotask, ITarian, and HaloPSA could be better. They would like to see more automation in terms of opening tickets and deploying updates.
Lack of reporting on non-internet software usage: Some users have mentioned that they would like to see more reporting features on non-internet software usage such as Outlook.