TrustRadius: an HG Insights company

Author-it

Score5.5 out of 10

2 Reviews and Ratings

What is Author-it?

Author-it offers a series of component authoring solutions, described by the vendor as a suite of integrated solutions that give businesses of all sizes the power to create, maintain, review, reuse and localize content, and publish into a full spectrum of outputs.

Some honest feedback

Use Cases and Deployment Scope

We use AIT to write technical content for our medical devices.

Pros

  • Responds promptly to IT tickets
  • Supportive staff
  • Helpful mindset

Cons

  • Lots of known issue in the system that have not been fixed
  • Mixed info on how to fix system issues
  • Translations are very cumbersome and time consuming
  • Better instructions on how to set up system

Return on Investment

  • Currently our ROI in negative when it comes to the time in takes for translating content. Currently, the XML files take over 4x as long as other file types.

Usability

Alternatives Considered

Adobe Robohelp, XMetaL Author and DITAworks