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Automox

Automox

Overview

What is Automox?

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console.…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Andrew Parker | TrustRadius Reviewer
Andrew Parker
Cybersecurity Analyst
Orion Federal Credit Union (Banking, 201-500 employees)
Verified User
Engineer in Information Technology
Legal Services Company, 5001-10,000 employees
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://atmx.io/TRpricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2 per month per endpoint
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Product Details

What is Automox?

Automox is an IT automation platform for organizations used to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured without servers or VPNs. It helps IT professionals to fix critical vulnerabilities faster, reduce complexity, and win back hours in their days.

Automox Features

  • Supported: OS Patching
  • Supported: Third Party Patching
  • Supported: Software Deployment
  • Supported: Vulnerability Remediation
  • Supported: BASH and PowerShell Scripting
  • Supported: Remote Control
  • Supported: Hardware and Software Inventory
  • Supported: Device Configuration
  • Supported: Reporting

Automox Integrations

Automox Competitors

Automox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console. With it, IT and SecOps can gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox aims to reduce corporate risk while raising operational efficiency to deliver security outcomes faster, and with fewer resources.

Automox starts at $2.

Ivanti Endpoint Manager, Microsoft Intune, and ManageEngine Patch Manager Plus are common alternatives for Automox.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of Automox are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(94)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
June 10, 2022

Automox for Patching

RT
Richard Taylor
Senior System Administrator
Miller-Keystone Blood Center (Non-profit Organization Management, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We had issues with WSUS and getting our systems patched. Often times WSUS would be fully released and a system would say it is up to date but not take feature releases. Reporting from WSUS was also horrific. We had zero third-party update management after the initial MDT install. It would be up to the user to update third-party applications like Adobe, Java, and web browsers. If we had issues with web client applications, we'd have to verify the version of their browser first since they could all be at different versions.
Pros and Cons
  • Great support from the Automox team
  • Excellent knowledge base and how to programs
  • Easy to view systems and updates needed
  • Able to create multiple groups or tags for filtering and separate policies
  • Constantly releasing new updates and features
  • The current agent doesn't recognize if a user manually reboots so the panel constantly says the system needs a restart. They are fixing this in a new version
  • Search feature on their worklets. There are work arounds but there is a lot of information to manually look through
  • Hard to drill down devices using specific tags or groups. Seems to be a 'and' filter, could add an 'only' option
  • The reporting system could use some improvements. Unable to export of view the reports other than the console.
Likelihood to Recommend
Definitely helps with getting patching up to date. Able to see what connected devices have a specific software version installed. They support a wide range of third-party applications as well as Windows, Mac, and Linux OS and are constantly improving their software or process as users request enhancements. They communicate well about vulnerabilities and hold extra monthly webinars with how-to or feature enhancements.
Most Important Features
  • Windows Patch Management
  • Third party application patch management
  • Ability to quickly remove or block a patch that can cause issues
  • Can use Automox to push software and other changes to workstation
Return on Investment
  • Previously no patch management reporting although we were using WSUS
  • Satisfies the Cyber Insurance need for patching
  • Able to patch machines regardless of location, on prem, remote, VPN, etc.
Other Software Used
Users and Roles
5
IT services / help desk take care of the Automox Patching. We pull reports for Management to review.
Support Headcount Required
4
While there are four of us that are using Automox, we have assigned one lead technician to take care of Automox and the rest of the team assists as needed.
Business Processes Supported
  • Third party patching
  • Reporting
  • Correct Microsoft updates
  • Able to force critical zero day patches immediately to all Automox devices
  • Able to remove any patch (from all or some machines) that hinder our work or applications
Innovative Uses
  • Able to see who is connected online and who hasn't turned their machine on.
  • Able to push any software to connected devices
  • Helps us find stale devices in our Active Directory, devices that are not connected to Automox get disabled in AD until we can verify the location and then get it properly updated.
Likelihood to Renew
9
The system is really simple. We pushed the installer out through Group policy. Devices connected can get further defined by Tags or Groups.
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