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Automox

Automox

Overview

What is Automox?

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console.…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Andrew Parker | TrustRadius Reviewer
Andrew Parker
Cybersecurity Analyst
Orion Federal Credit Union (Banking, 201-500 employees)
Verified User
Engineer in Information Technology
Legal Services Company, 5001-10,000 employees
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://atmx.io/TRpricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2 per month per endpoint
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Product Details

What is Automox?

Automox is an IT automation platform for organizations used to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured without servers or VPNs. It helps IT professionals to fix critical vulnerabilities faster, reduce complexity, and win back hours in their days.

Automox Features

  • Supported: OS Patching
  • Supported: Third Party Patching
  • Supported: Software Deployment
  • Supported: Vulnerability Remediation
  • Supported: BASH and PowerShell Scripting
  • Supported: Remote Control
  • Supported: Hardware and Software Inventory
  • Supported: Device Configuration
  • Supported: Reporting

Automox Integrations

Automox Competitors

Automox Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console. With it, IT and SecOps can gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox aims to reduce corporate risk while raising operational efficiency to deliver security outcomes faster, and with fewer resources.

Automox starts at $2.

Ivanti Endpoint Manager, Microsoft Intune, and ManageEngine Patch Manager Plus are common alternatives for Automox.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of Automox are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(94)

Attribute Ratings

Reviews

(1-25 of 61)
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October 02, 2023

Pros and Cons of Automox

Verified User
Engineer in Information Technology
Legal Services Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Grouping of servers base on the naming conventions
  • Add a new zone to patch a severs on a different domain
  • Vulnerability Assessment by integrating automox with Rapid7
  • Patch progress window
  • Reporting
  • Patch staging\delivery optimization but not only limited to 2019 servers
  • Update Automox agents on Windows\Linux servers from the Automox admin console
  • Time syncing issues between what the server is reporting and the Automox console
  • Policy to force a server reboot regardless if the server is missing a patch that required a reboot or not
September 21, 2023

Automox: Streamlining Endpoint Security and Management

Verified User
Manager in Information Technology
Information Technology & Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Linux Patching
  • Windows Patching
  • Vulnerability Assessment by integrating automox with Rapid7
  • Automox can also own repository management which will help on most of the cases.
  • Add more integration with security tools and ease that integration
September 14, 2023

Automox is Just Right

Verified User
Manager in Information Technology
Religious Institutions Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Software Distribution
  • Patch Management
  • Software Reporting
  • Constant Reboots or the scanning is inaccurate
  • I want to be able to assign a device to multiple groups
June 30, 2023

Automox - patching made simple

Verified User
Manager in Information Technology
Legal Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Patching
  • Third Party application patching
  • Automation of patching
  • More support for third party apps
  • easier management of staging of patching
  • Better management of specialist requirements for patching and reboot
June 18, 2023

Trusted partner in endpoint protection and security.

TS
Tim Shaw
Network Engineer
Collingwood Hospital (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Scheduled patching windows with automatic retries if a window is missed.
  • Detailed reporting and trending.
  • the ability for granular approval of certain types of updates and exclusions for others like beta or preview releases.
  • We sometimes find we have to reinstall the agent on some of our servers to get it working again.
  • Doesn't always properly detect that certain updates have already been installed or have been superseded by a more current rollup.
June 18, 2023

Automox review.

TW
Tyler Woodworth
IT Manager
Seaspan Ship Management Ltd (Transportation/Trucking/Railroad, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • 1st and 3rd party patching (and growing list of 3rd party apps).
  • Multiple policies to ensure different levels of criticality are addressed.
  • End user notifications.
  • Reporting and compliance are more streamlined and easier to read.
  • Allow patches to be seeded across endpoints enrolled (local LAN distribution of patches).
  • More options for end-user notification, what exactly would be patched, and more choices for installation and reboot times.
  • Expansion into mobile devices.
June 12, 2023

Automox - Best Patch management and Deployment tool

Verified User
Consultant in Professional Services
Information Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Great live dashboard view which lets understand the system status
  • Easy end point deployment and patching for all the end users
  • Scheduled downtime marks for the prod support users to have more control over the system
  • Reporting functionality need lot of scope for improvement
  • System comes downs multiple times which cause end users to suffer a lot
  • Remote access was working great at earlier versions nut not the scope has been reduced by a lot and multiple users cannot access at a time
June 08, 2023

Awesome tool - huge labor savings

Verified User
Director in Information Technology
Food & Beverages Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Collecting software inventory information on workstations and servers
  • Determining the availability of software patches
  • Pushing out patches to applications and operating systems
  • Can't patch certain applications while they are running
  • It doesn't properly report the status of an application when there are more than one verseion installed (i.e. two different versions of the Tablaeu client).
June 07, 2023

Automox lived up to the promise and filled the gap that we wanted it to fill in our environment!

AN
Anjani Nandan
Sr Director IT Infra
Worldpac (Automotive, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • easy to use UI and dashboard
  • easy to create groups to separate my server and client compute teams
  • Always ready with new patches, including new vulnerability or zero day patches, which can be quickly deployed
  • initial deployment of agents to all end points was a challenge, would have been great if there was a way for Automox to discover and install.
  • Sometimes upgrading the Automox client which becomes old due to an end point not connecting for a long time becomes challenging as it becomes incompatible and has to be upgraded manually
  • It would good to have a functionality where an end point device can be turned into a brick if desired in cases where the device is not returned back after an employee is terminated. This should also have the option of turning it back into an active device if we choose to
June 02, 2023

Streamlining Patch Management and Enhancing Security with Automox

Karan Saini | TrustRadius Reviewer
Karan Saini
Jr. Software Engineer
TechMahindra (Information Technology & Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Pros and Cons
  • Creating Custom Policies
  • Integrating with WSUS
  • Vulnerability Management
  • Flexible Device Targeting
  • In order to enhance flexible device targeting, we need additional attributes beyond the currently available ones such as Hostname, OS, IP Address, and Tags for filtering the devices.
  • We require additional custom themes to improve the user interface (UI).
  • The level of community support is currently inadequate.
May 15, 2023

Automox - ease of patching

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Mega user friendly interface
  • Automated patching
  • Cross-platform support
  • Worklets
  • it would be nice to see information about the current status of services on the device page, for example Windows server, and also know the time when it was last rebooted.
April 06, 2023

Automox, easy to get going with a lot of power under the hood.

Verified User
Manager in Information Technology
Consumer Goods Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Third Party Patching
  • Operating System Patching
  • End-user Notifications to provide flexibility for post patch reboots
  • Real-time visibility of patch status
  • Role-based access management
  • Chaining "worklets" together to deal with more complex patching scenarios
  • An "Onboard Now" function to deploy all patches and assigned software on demand.
April 05, 2023

Automox Patch Management

Verified User
Director in Information Technology
Education Management Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Clean, easy interface
  • Custom policies by groups
  • Dashboard provides quick summary
  • Powerful scripting
  • macOS support for OS patches is unreliable
  • More categories to include/exclude categories of patches would be useful
  • Awkward to use in a lab environment with multiple users on machines
March 21, 2023

Great tool for organizations with general IT footprint

Verified User
Manager in Information Technology
Defense & Space Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Excellent support for Windows-based systems. Rarely have any issues updating those systems.
  • When issues do arise, the Automox support team has been very responsive and informative of solutions (or where projects are on potential roll out dates).
  • The user interface is intuitive and easy to use.
  • Could use better patching support for non-Windows OS’s. Linux (Ubuntu) patching has been relatively decent, but will sometimes run into issues when users have adjusted libraries for software development. MacOS patching could use significant updates and is hit or miss when the patching cycle runs.
  • Automox agents don’t seem to always update themselves on time, even when user systems connected during patch timelines.
  • Patched user alerts could be less vague. Spend some amount of time every day explaining when a patch will auto-restart or not.
March 15, 2023

Great for small IT shops

Verified User
Director in Information Technology
Insurance Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Easy to deploy
  • Accurate inventory
  • Intuitive dashboard
  • Not an easy to view list of software Automox patches
  • Remote Control only available for an extra charge
  • No remote wipe functionality
January 25, 2023

Instant ROI and easy to use and setup!

Verified User
Manager in Information Technology
Wholesale Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Ensures compliance.
  • Standardized all computers on various software.
  • Provides real-time data on statistics of the hardware compliance.
  • Easy to deploy and maintain.
  • Ensure Server compliance with Windows updates.
  • I always prefer a vendor onboarding rather than us doing it to ensure we are fully utilizing he software.
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