Avalara

Avalara

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.3 out of 100
Top Rated
Avalara

Overview

Recent Reviews

Good small business option

6 out of 10
July 28, 2022
Tax compliance is our main reason for using Avalara. It is impossible to manage all the different tax Juris without this type of software.
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Verified User
Director

Avalara review

7 out of 10
April 23, 2022
We use Avalara to generate sales tax liability reports and tax-exempt customer certificates.
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Verified User
Administrative Assistant
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features

Sales and Use Taxes (216)

8.7
87%

Tax Exemption Processing (148)

8.3
83%

Tax Data Reporting (182)

8.2
82%

3rd-Party Software Integrations (160)

7.9
79%

Reviewer Pros & Cons

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Verified User
Director in Other
Financial Services Company, 501-1000 employees
Jason Heckel | TrustRadius Reviewer
Jason Heckel
Senior Director, Tax
Icertis (Information Services, 1001-5000 employees)

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $21 per month

Features Scorecard

Type of tax

7.6
76%

Tax Reporting & Compliance

8.0
80%

Product Details

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unify sales and use tax calculation, document management, and returns preparation under a single platform.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with your accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure you are using the most current information.
  • Supported: Exemption management: Request certificates from vendors and store them electronically for easy access and to effectively track expiration dates. Send automatic renewal requests before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling you to pay all your returns with a single source of payment.
  • Supported: Lodging: Manage lodging tax for your hotel or rental property with a solution that plugs into your reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits your lodge tax returns.
  • Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to your current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Avalara Video

Taxes happen -- everywhere and every day. Good thing Avalara technology makes sure you pay the right amount of tax, every time. Isn't it time we did the same for your business?

Avalara Downloadables

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

TaxJar and Sovos Intelligent Compliance Cloud are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.7.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews and Ratings

 (572)

Ratings

Likelihood to Renew (20)

9.1
91%

Usability (323)

8.2
82%

Availability (14)

8.3
83%

Performance (14)

8.3
83%

Support Rating (23)

3.7
37%

In-Person Training (2)

8.0
80%

Online Training (3)

7.3
73%

Implementation Rating (389)

6.8
68%

Product Scalability (7)

8.3
83%

Reviews

(1-25 of 281)
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July 12, 2022

Tax compliance made easy

Rebecca Fortman, MBA | TrustRadius Reviewer
Rebecca Fortman, MBA
Manager Angola & Accounting
TydenBrooks SPG (Transportation/Trucking/Railroad, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara files all of our state tax returns, this process is simple and CORRECT! We love Avalara Returns since the beginning and are thrilled we made the change.
We also had Avalara do a nexus study for us, and help us file VDA's on a couple states in addition to helping us register in all the rest of the states we had Nexus in.
July 12, 2022

Great tool for calculating taxes and staying compliant

JR
Joaquin Rodriguez
Controller
Parker Davis HVAC International (Retail, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns automatically files the returns for our company after we have uploaded all of the transactions for the month and pays the taxes as well, whether the filing is monthly or quarterly, Avalara is on it and pays on time.
April 21, 2022

Avalara is a money and time saver when it comes to Sales Tax Compliance

Verified User
Employee in Finance and Accounting
Retail Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
  • CertCapture
We use Avalara to file and remit our sales tax to the required states. We also use Avalara Cert Capture for our wholesale side of the business. These other services are extremely helpful for total compliance.
April 21, 2022

Takes a load off our minds - especially at month-end!

Verified User
Employee in Finance and Accounting
Wholesale Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
Yes, we have benefitted. It takes a lot of pressure off of our month-end processes and we have the peace of mind that they are being filed in a timely manner, and correctly. We don't use CertCapture because we don't feel it's worth the cost; we already have a storage system internally, built on Sharepoint.
February 21, 2022

Simple and Efficient Tax Solution

Andy Webber | TrustRadius Reviewer
Andy Webber
Account Executive
Albert | Learn By Doing (Computer Software, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
As far as I know, we currently only use Avalara's AvaTax feature, which is able to meet all of our small business needs in terms of managing tax exempt certificates from our school and district partners, automatically calculating tax on all new deals that are inputted into the system, and for auto generating tax return paperwork for our team.
January 20, 2022

WooCommerce Integration Works Well; Dealing With Avalara Will Text Your Patience and Increase Your Stress

AH
Abram Herman
Owner
The Sukkah Project (Retail, 1-10 employees)
Score 2 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
The website navigation is bad and confusing, in my opinion. This makes the Returns filing process harder than it needs to be and if you run into an issue you'll have to try and get a hold of customer service, who are generally not helpful based on my experience.
December 23, 2021

Avid Avalara User

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Additional Capabilities

  • Avalara Returns
Avalara remits our returns on our behalf and it is nice having peace of mind that it is being done correctly and automatically based on the imports that we put into the system and the manual adjustments we make before the 10th of each month. Saves us a lot of time at month-end.