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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Awards

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Pricing

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What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

7.9
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 7.8
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

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Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(759)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Accurate Tax Calculations: Users have praised Avalara for its ability to calculate sales tax rates with precision, down to specific addresses and local jurisdictions. This feature ensures the correct tax amount is applied in each transaction, increasing accuracy and compliance for businesses.

Efficient Exemption Certificate Management: Customers find CertCapture to be a valuable tool for managing exemption certificates effectively. By organizing and storing these certificates efficiently, Avalara simplifies the process of ensuring compliance with tax exemption regulations.

Timely Sales Tax Returns Filing: Reviewers highly appreciate Avalara's timely and accurate filing of sales tax returns. The seamless process helps businesses stay compliant with tax regulations and reduces administrative burdens associated with tax compliance tasks.

Inconsistent Communication: Users have expressed frustration due to inconsistent communication across departments, leading to delays in response and resolution times. This has contributed to feelings of inconsistency and inefficiency within the support system and has negatively impacted user satisfaction levels.

Demand for Bundled Options: Some users have highlighted the need for bundled product and service options to offer better pricing for customers using multiple Avalara solutions. They believe this would enhance cost-effectiveness and convenience for businesses seeking integrated solutions.

Email Clarity Issues: Users find that email communications lack clarity, often leaving them uncertain about the necessary actions on their part. Improved email communication could alleviate confusion and enhance overall user experience by providing clear directives for users.

Reviews

(1-25 of 436)
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Avalara Review

Rating: 9 out of 10
May 28, 2024
Verified User
Vetted Review
Verified User
Avalara
7 years of experience
I find the software to be easy to use.

Avalara bravo!

Rating: 10 out of 10
May 27, 2024
CS
Vetted Review
Verified User
Avalara
20 years of experience
Because it does save me a lot of time and provides very good data reporting.

Very Useful Tool

Rating: 8 out of 10
May 24, 2024
KJ
Vetted Review
Verified User
Avalara
3 years of experience
It's easy to access but occasionally glitches if I try to use a specific address when looking up sales tax rates. If it doesn't like an address I enter, it essentially kicks me out.

Helpful business partners

Rating: 8 out of 10
May 09, 2024
AG
Vetted Review
Verified User
Avalara
4 years of experience
The Avalara team has gone above and beyond to work with our internal tax staff to ensure our solutions deliver their expected results. We view the Avalara team as strategic partners and trusted advisors.

Avalara you came along way.

Rating: 10 out of 10
May 07, 2024
MK
Vetted Review
Verified User
Avalara
3 years of experience
It does all the work for you from the validation, storage and updating. Along with an education site for questions on tax law.

Ease your tax management worries.

Rating: 10 out of 10
May 05, 2024
Verified User
Vetted Review
Verified User
Avalara
10 years of experience
It is very user-friendly, and the menus are intuitive. I wish they had one website that handled tax filing and certificate management, but overall, both sites are easy to use.

Avalara- There when you need them!

Rating: 10 out of 10
May 03, 2024
SD
Vetted Review
Verified User
Avalara
2 years of experience
Overall, Avalara has been customer focuses, a leader in the field, and affordable for companies who strive to remain compliant with ever changing sales tax compliance. Integration was seamless and customer service was better than other companies we have partnered with.

Avalara - Today, Tomorrow, and into the Future

Rating: 9 out of 10
May 02, 2024
SD
Vetted Review
Verified User
Avalara
10 years of experience
The front end direct user capabilities are user friendly and do not always necessitate IT support teams to make changes. The ability to add additional companies or locations has been straightforward... plug and play. The ability to review product taxability categories and tax types are easily identifiable and straight forward.

Worth every penny

Rating: 9 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
15 years of experience
After setup its easy for even novice users.

My Review of Avalara

Rating: 10 out of 10
May 02, 2024
I only say this because we had no real training on the system at all. We requested it multiple times, and no one could give us that. We had to figure a lot out for ourselves, got a rep change and finally got someone to help us navigate a bit better. Please make sure any onboarding clients get proper training and resources before going live.

Avalara is the Real Thing!

Rating: 10 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
5 years of experience
I get what I need in a few clicks. The "Compare" feature allows me to look at each state and see how a state compares in taxability to another state with just a single click - a great time saver! And that is just one of their many features.

Treading Tax Waters with Avalara

Rating: 9 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
5 years of experience
Usability is simple and user-friendly. It is a very intuitive product. All their products are easy to use. It is one of the major benefits of their products. The ease and user-friendly interface of their products are a time saver in itself. Our associates are not having to retrain for common tasks to find what they need.

Avalara product review

Rating: 10 out of 10
May 02, 2024
JS
Vetted Review
Verified User
Avalara
6 years of experience
Avalara's products are intuitive and practical. After the Avalara sales tax API integration we maintain tax codes on the backend and let the system do its thing. Avalara automatically updates their system to reflect current tax laws which makes maintenance and upkeep seamless and minimal effort. The reliability of the product is top tier.

Ava

Rating: 7 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
2 years of experience
It's really user friendly

Accurate Time Saver!

Rating: 9 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
3 years of experience
Very intuitive to use. I have had multiple clients and co-workers use Avalara and have picked it up quickly and understand the process.

Avalara

Rating: 6 out of 10
May 02, 2024
Verified User
Vetted Review
Verified User
Avalara
5 years of experience
Some of the helpful features of certcapture were removed with ECM

Easy to use Avalara has saved me time and frustration!

Rating: 9 out of 10
May 02, 2024
AM
Vetted Review
Verified User
Avalara
8 years of experience
No software is perfect, but Avalara is close. I appreciate that they are constantly looking for feedback to improve their product. While reviewing different aspects I can see clearly what they are looking to achieve, which is the easiest experience for their users.
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