Avalara Usability, Reviews & Ratings 2023

Name: What Avalara can do for your business
Uploaded: 2020-08-31T23:02:26.000Z
Duration: 1 min 8 s
Description: What Avalara can do for businesses

Avalara

Starting at $21 per month

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Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Confidence in Compliance

7 out of 10

February 04, 2023

We utilize Avalara as our resale and exemption certificate library. We integrate CertCapture with Oracle NetSuite to ensure accurate tax …

Avalara Review

9 out of 10

February 04, 2023

We use Avalara to manage our exemption certificates, maintain and file our state returns. We currently ship to every state in the US and …

Streamline your sales taxes - worthwhile for companies reaching Nexus in a lot of states

8 out of 10

February 02, 2023

We use Avalara to automate our sales taxes. AvaTax integrates with our Shopify so we don't have to manage tax rates or collection. …

Review

7 out of 10

February 02, 2023

We use Avalara to calculate our sales tax, and submit our returns.

Software is fine, customer service is not

2 out of 10

February 02, 2023

Our business sells direct to customers online as well as wholesale to stores that resell our products. We use AvaTax for tax calculations …

Basic use of Avalara

9 out of 10

February 02, 2023

We mostly use Avalara for filing sales tax returns and charging tax on invoices. We are able to pull workbooks with sales information that …

Avalara - Improvements needed!

5 out of 10

February 02, 2023

We use Avalara for calculating and reporting sales tax. Avalara provides the calculation for sales taxes and files and pays sales taxes.

Vertex vs Avalara

8 out of 10

February 02, 2023

Research in the TTR and Calculations.

This makes what could be a nightmare, bearable

7 out of 10

February 02, 2023

We use Avalara to track sales and sales tax exemptions for our wholesale distribution company that has been rapidly expanding …

Wonderful experience

9 out of 10

February 02, 2023

Our company just started using Avalara and is very happy with their service. They assisted us with setting up sales tax in all states and …

Sales Tax is complicated - Avalara makes it easier

9 out of 10

February 02, 2023

We sell product all over the world and have nexus in 35 states as of January 1. We have hundreds of customers and constantly deal with …

Avalara - Like it once you get to know it

5 out of 10

February 02, 2023

Avalara is linked to QuickBooks for real time tax collection. This assists in data collection for filing returns.

Avalara Review

5 out of 10

February 02, 2023

For sales tax calculation and return filing. Initially Avalara was purchased to be used for global tax calculation and return filings, but …

Avalara Review

9 out of 10

February 02, 2023

JetBrains Americas Inc uses Avalara to file our Monthly/Quarterly/Annual Sales Tax Returns. We have peace of mind knowing that our sales …

Useful product that saves time but has many areas for improvement

6 out of 10

February 02, 2023

We use it to manage exemption certificates, file sales tax returns, and for sales tax calculations.

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How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

We are using Avalara due to the high number of exemption certificates that we need to manage. Prior to CertCapture, we had them saved in digital format and were just hoping that they were correct. …

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

Avalara Returns- no issues or complaints once we got everything set up. CertCapture- could be more user-friendly; training upon implementation was minimal. Professional Services- we utilized this …

Systems Integrated With

None. Ended up implementing a different tax engine due to lack of follow up and support. We continue to use some parts of AvaTax and TTR research

I was not part of the integration in my current company, but implemented Avalara about 5 years ago with a renewable energy company. Since the industry …

Additional Capabilities

Avalara Returns CertCapture Professional Services

All these services have allowed sales tax reconciliation and compliance to be a one person job each month. This involves filing 25-30 different returns each period across all our branches.

Additional Capabilities

Avalara Returns CertCapture Professional Services

Yes absolutely, love these features.

Additional Capabilities

Avalara Returns CertCapture Professional Services

We have benefited from CertCapture and the Avalara Returns tremendously. I personally use CertCapture on the daily, for easy access to customer accounts and see their sales tax exemption form status along with being able to upload sales tax …

Avalara Business Impact

Avalara assists only in the sense that they help to make the information available. I wish there was a stronger knowledge base and ability to give advice when it comes to the economic nexus laws.

Systems Integrated With

We have integrated Avalara and CertCapture with our ERP. We have integrated Avalara with our online e-commerce store. We are currently integrating CertCapture with our online shopping cart.

Each integration that we did had it's own challenges, but I would not say any of them presented difficulties …

Avalara Business Impact

Avalara lets us know when we are getting close to having economic nexus in a state. The product keeps up with thresholds and all the changes in tax rates of individual jurisdictions, so we don't have to.

Avalara Business Impact

I'm the CFO of an organization that sells Personal Medical Devices world wide. Since the change in Wayfair vs South Dakota, we went from collecting sales taxes in one state, to now collecting taxes in 23 different states. This just wouldn't be possible without the professional help that Avalara …

Avalara New Lines of Business

Our expansions was into new areas for online shopping and how we approach that market. No matter what or how we sell, it all boils down to having AVATAX to be there to ensure we are doing everything the best way possible. We went from 1 to 23 states to collect in. Not only did Avalara assist us …

Avalara Marketplace

We do not use Marketplace selling. Our devices are by prescription and sold under a physician's recommendation.

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

Our organization utilizes Avalara Returns for all of our sales tax compliance filings. Having several entities with different filing requirements and reporting periods in states across the country, …

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

We have used Avalara Returns and CertCapture for five-plus years.

Systems Integrated With

We integrated our billing with Avalara to allow us to not self-calculate tax

I was not involved in the integrations

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

We have benefited greatly from all of these services. They create great time savings for the organization to allow us to focus on other relevant tax related projects.

Avalara Business Impact

Yes, by alerting to when Nexus is reached or near reached

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

Outsourcing has saved thousands of $ in labor and fees while ensuring accuracy, timeliness, and compliance.

Systems Integrated With

We haven't integrated anything with this stand alone licensing software.

Avalara Business Impact

As our company has Nexus in all states, Avalara has helped us to quickly and efficiently collect and remit the appropriate tax in all states. If we had to do any returns manually it would take more than 1 individual calculating and processing these as a full time job. Avalara keeps our company tax …

Avalara New Lines of Business

Avalara's products have not helped us to expand into new lines of business.

Avalara Marketplace

We do sell on marketplace. Amazon has it's own tax codes that tie with Avalara so there are no special tasks we have to do selling via Amazon and calculating or remitting sales tax on those items.

Avalara Business Impact

Yes, Avalara has kept us compliant in the 40 states which we have nexus and need to file taxes. Avalara also keeps us up to date with any upcoming tax laws that will come into effect. Avalara keeps track of your progress towards obtaining nexus in a particular state and suggest on when to apply …

Avalara New Lines of Business

Avalara has allowed our company to continue selling nationwide after the enactment of the Wayfair law. With so many jurisdictions throughout the 50 states, I feel like it would be nearly impossible to stay up to date with all of the rates, rate changes and laws in each of the jurisdictions.

Avalara Marketplace

Yes, we do sell on marketplaces. These marketplaces collect and remit the sales tax for the orders sold through their platform.

Systems Integrated With

We use PENTA, but that is not an option for integration, so we just use uploads

We do not integrate the system with our software, it is all standalone.

Additional Capabilities

Avalara Returns CertCapture Professional Services

I LOVE AVALARA!!!!

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

We were charged extra for all of the above.

Systems Integrated With

Couldn't even log on to their portal despite numerous requests and promises.

[In my experience] impossible.

Avalara New Lines of Business

No, we just added Avalara to our already existing business.

Avalara Business Impact

Yes, Avalara has maintain compliance across state line in light of new economic nexus laws by making us aware of the potential nexus in our business. Avalara has assisted us by keeping us up to date with current tax law legislation ensuring we are ahead of the comnpliance and necessary requirement.

Avalara New Lines of Business

We haven't got into this stage just yet however looking into expansion in future which I strongly believe Avalara will be helping us down the track. They are very helpful in the past and will be now and near future.

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)

We have benefited from the use of all of these services. The Avalara Returns allows us to automate the compilation and electronic submission of sales tax returns. CertCapture is used to ensure we …

Systems Integrated With

AvaTax and CertCapture have been integrated with the shopping cart software on our website, which is in turn integrated with our accounting system.

Since our shopping cart for our website was custom written for us exclusively, we ran into a couple snags while integrating AvaTax and CertCapture. We …

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Best of

2023

Best of

2023

Best of

2023

Popular Features

View all 11 features

Sales and Use Taxes (262)
8.7
87%
Tax Exemption Processing (181)
8.4
84%
Tax Data Reporting (222)
8.2
82%
3rd-Party Software Integrations (195)
8.1
81%

Reviewer Pros & Cons

View all pros & cons

Has a large library resource of information to help guide users of their products.
Clear access to a resource where links can be accessed directly to state tax websites that provide regulatory information about tax compliance.

Patrick Witgen

Customer Care Manager

Regina-Andrew Design Inc (Wholesale, 11-50 employees)

Support/knowledge center is excellent
Automated messages from Managed Services to customers should be easier to understand. These are too technical for the average non-accountant getting t...

Kristy Golliver

Controller

Baker Book House Company (Publishing, 201-500 employees)

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Pricing

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Entry-level set up fee?

Setup fee optional

For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

Starting price (does not include set up fee)

$21 per month

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Product Demos

What Avalara can do for your business

01:08

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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

7.9Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8Avg 8.3

8.4
Geolocation for Tax Assessment
(149) Ratings
Ability to use geolocation, which is more precise than zip codes, for mapping taxes to specific jurisdictions.
8.1
3rd-Party Software Integrations
(195) Ratings
Pre-built integrations with various systems such as ERP, ecommerce, CRM, invoicing and billing, accounting, and procurement applications.
8.2
Tax Data Reporting
(222) Ratings
Ability to export transaction data for tax filing.
7.7
Compliance Administration Management
(170) Ratings
Ability to facilitate tax preparation, filing, and tax remittances across local, state, and federal jurisdictions.
8.4
Tax Exemption Processing
(181) Ratings
Ability to generate, track, exemption certificates from sales invoices.
7.9
Tax Document Management
(175) Ratings
Collection and storage of tax documents, especially exemption certificates, and ability to retrieve them to use for tax audits.
7.4
Complex Tax Scenario Management
(116) Ratings
Ability to automate handling of tax holidays and other anomalies.

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Product Details

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

Supported: Sales and Use Taxes
Supported: Cross-border Taxes
Supported: VAT / GST Taxes
Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

Supported: Geolocation for Tax Assessment
Supported: 3rd-Party Software Integrations
Supported: Tax Data Reporting
Supported: Compliance Administration Management
Supported: Tax Exemption Processing
Supported: Tax Document Management
Supported: Complex Tax Scenario Management

Additional Features

Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
Supported: Exemption management: Request certificates from vendors and store them electronically for access and to track expiration dates. Send automatic renewal requests before certificates expire.
Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
Supported: Lodging: Manage lodging tax for hotel or rental property with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits lodge tax returns.
Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Avalara Video

What Avalara can do for businesses

Avalara Integrations

Shift4Shop
BigCommerce
Drupal
Microsoft Dynamics GP
NetSuite ERP
PrestaShop
QuickBooks Online
Sage 500 ERP
Sage Intacct
SAP Business One
Shopify Plus
Zuora
Stripe
Microsoft Dynamics 365 Business Central
PinnacleCart
QuickBooks Commerce
Yahoo! eCommerce
Magento Commerce Cloud (formerly Magento)
Epicor Commerce

Avalara Competitors

Avalara Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.7.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).

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February 04, 2023

Confidence in Compliance

Patrick Witgen

Customer Care Manager

Regina-Andrew Design Inc (Wholesale, 11-50 employees)

Score 7 out of 10

Vetted Review

Verified User

Entry-level set up fee?

Offerings

Starting price (does not include set up fee)

TaxJar

Vertex

ONESOURCE

Canopy

QuickBooks Online

ADP SmartCompliance

Proconnect Tax Online

Intuit Lacerte

LOVAT

LawLogix Guardian