Avalara

Avalara

Customer Verified
Top Rated
Score 8.3 out of 10
Top Rated
Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
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Recent Reviews

Basic use of Avalara

9 out of 10
February 02, 2023
We mostly use Avalara for filing sales tax returns and charging tax on invoices. We are able to pull workbooks with sales information that …
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Wonderful experience

9 out of 10
February 02, 2023
Our company just started using Avalara and is very happy with their service. They assisted us with setting up sales tax in all states and …
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Avalara Review

5 out of 10
February 02, 2023
For sales tax calculation and return filing. Initially Avalara was purchased to be used for global tax calculation and return filings, but …
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Avalara Review

9 out of 10
February 02, 2023
JetBrains Americas Inc uses Avalara to file our Monthly/Quarterly/Annual Sales Tax Returns. We have peace of mind knowing that our sales …
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How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We are using Avalara due to the high number of exemption certificates that we need to manage. Prior to CertCapture, we had them saved in digital format and were just hoping that they were correct. …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns- no issues or complaints once we got everything set up. CertCapture- could be more user-friendly; training upon implementation was minimal. Professional Services- we utilized this …
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Systems Integrated With

None. Ended up implementing a different tax engine due to lack of follow up and support. We continue to use some parts of AvaTax and TTR research
I was not part of the integration in my current company, but implemented Avalara about 5 years ago with a renewable energy company. Since the industry …
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Additional Capabilities

Avalara Returns CertCapture Professional Services
All these services have allowed sales tax reconciliation and compliance to be a one person job each month. This involves filing 25-30 different returns each period across all our branches.
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Additional Capabilities

Avalara Returns CertCapture Professional Services
We have benefited from CertCapture and the Avalara Returns tremendously. I personally use CertCapture on the daily, for easy access to customer accounts and see their sales tax exemption form status along with being able to upload sales tax …
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Avalara Business Impact

Avalara assists only in the sense that they help to make the information available. I wish there was a stronger knowledge base and ability to give advice when it comes to the economic nexus laws.
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Systems Integrated With

We have integrated Avalara and CertCapture with our ERP. We have integrated Avalara with our online e-commerce store. We are currently integrating CertCapture with our online shopping cart.
Each integration that we did had it's own challenges, but I would not say any of them presented difficulties …
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Avalara Business Impact

Avalara lets us know when we are getting close to having economic nexus in a state. The product keeps up with thresholds and all the changes in tax rates of individual jurisdictions, so we don't have to.
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Avalara Business Impact

I'm the CFO of an organization that sells Personal Medical Devices world wide. Since the change in Wayfair vs South Dakota, we went from collecting sales taxes in one state, to now collecting taxes in 23 different states. This just wouldn't be possible without the professional help that Avalara …
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Avalara New Lines of Business

Our expansions was into new areas for online shopping and how we approach that market. No matter what or how we sell, it all boils down to having AVATAX to be there to ensure we are doing everything the best way possible. We went from 1 to 23 states to collect in. Not only did Avalara assist us …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Our organization utilizes Avalara Returns for all of our sales tax compliance filings. Having several entities with different filing requirements and reporting periods in states across the country, …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have used Avalara Returns and CertCapture for five-plus years.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited greatly from all of these services. They create great time savings for the organization to allow us to focus on other relevant tax related projects.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Outsourcing has saved thousands of $ in labor and fees while ensuring accuracy, timeliness, and compliance.
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Avalara Business Impact

As our company has Nexus in all states, Avalara has helped us to quickly and efficiently collect and remit the appropriate tax in all states. If we had to do any returns manually it would take more than 1 individual calculating and processing these as a full time job. Avalara keeps our company tax …
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Avalara Marketplace

We do sell on marketplace. Amazon has it's own tax codes that tie with Avalara so there are no special tasks we have to do selling via Amazon and calculating or remitting sales tax on those items.
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Avalara Business Impact

Yes, Avalara has kept us compliant in the 40 states which we have nexus and need to file taxes. Avalara also keeps us up to date with any upcoming tax laws that will come into effect. Avalara keeps track of your progress towards obtaining nexus in a particular state and suggest on when to apply …
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Avalara New Lines of Business

Avalara has allowed our company to continue selling nationwide after the enactment of the Wayfair law. With so many jurisdictions throughout the 50 states, I feel like it would be nearly impossible to stay up to date with all of the rates, rate changes and laws in each of the jurisdictions.
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Avalara Business Impact

Yes, Avalara has maintain compliance across state line in light of new economic nexus laws by making us aware of the potential nexus in our business. Avalara has assisted us by keeping us up to date with current tax law legislation ensuring we are ahead of the comnpliance and necessary requirement.
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Avalara New Lines of Business

We haven't got into this stage just yet however looking into expansion in future which I strongly believe Avalara will be helping us down the track. They are very helpful in the past and will be now and near future.
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited from the use of all of these services. The Avalara Returns allows us to automate the compilation and electronic submission of sales tax returns. CertCapture is used to ensure we …
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Systems Integrated With

AvaTax and CertCapture have been integrated with the shopping cart software on our website, which is in turn integrated with our accounting system.
Since our shopping cart for our website was custom written for us exclusively, we ran into a couple snags while integrating AvaTax and CertCapture. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (262)
    8.7
    87%
  • Tax Exemption Processing (181)
    8.4
    84%
  • Tax Data Reporting (222)
    8.2
    82%
  • 3rd-Party Software Integrations (195)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Avalara, and make your voice heard!

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

What Avalara can do for your business
01:08
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

7.9Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8Avg 8.3
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Product Details

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Request certificates from vendors and store them electronically for access and to track expiration dates. Send automatic renewal requests before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Manage lodging tax for hotel or rental property with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits lodge tax returns.
  • Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

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Avalara Video

What Avalara can do for businesses

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.7.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 370)
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February 04, 2023

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
The overall system is very easy to use and understand. The main reason that I can not rate it at the full 10 is because the reporting is not where I would like it to be. We have four separate divisions in our system that all combine to file together. I would like to see some better reporting to allow me to easier tie each of these division out prior to approving our tax returns.
Score 2 out of 10
Vetted Review
Verified User
Overall, the software is easy enough to use, reporting could be better and more robust/ user friendly, have ability to create own reports, etc.
The difficulty comes with interacting with or getting any answer from someone at Avalara.
February 02, 2023

Basic use of Avalara

Score 9 out of 10
Vetted Review
Verified User
It is easy to use, but I do experience some very slow processing times when searching transactions. I often find the page reloading itself with a note that says "it's not you, it's us". A process that could be done in an hour ends up taking 3 hours when completed between the 8th-10th day of the month.
February 02, 2023

Vertex vs Avalara

Score 8 out of 10
Vetted Review
Verified User
What I have used with Avalara, everything is pretty easy to get to and you don't have to drill down 10 times to get to what you want.
Score 9 out of 10
Vetted Review
Verified User
Avalara is very powerful and convenient to use for large volume sales. My only issues is if I have an problem with some aspect and submit a case, the question isn't carefully read or considered and I simply get a canned response based on a couple of key words or phrases. Additionally, we are not always informed of major changes (i.e. retiring of tax codes) and has been slightly problematic. Otherwise, it's fairly easy to use Avalara provides a great pool of knowledge with their available resources.
February 02, 2023

Avalara Review

Score 5 out of 10
Vetted Review
Verified User
Avalara is user friendly, but some of the requirements for returns are restricting and leaves room for errors that need to be corrected after the return is filed. Specifically we are a remote seller of SaaS products and our Arizona return has transactions that flow to categories we do not have selected in our product codes and we did not know until after the return was filed.
February 02, 2023

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
I give this a nine out of ten because of how easy and simple that Avalara can be. The reason that I gave this a nine instead of a ten is because of the large amount of information that is on Avalara that I feel like we are not using and it is just in the background and could be more easily accessed to understand what can be used.
John Spiridigliozzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The website features are robust; there is extensive reporting available, a substantial list of topics available online should you need assistance, continued updating of the economic thresholds for us as a reseller, the ability to import transactions as may be needed, customer exemption and certificate management, and the ability to identify favorite reports.
Score 10 out of 10
Vetted Review
Verified User
Overall, Avalara has been customer focuses, a leader in the field, and affordable for companies who strive to remain compliant with ever changing sales tax compliance. Integration was seamless and customer service was better than other companies we have partnered with.
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