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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

TrustRadius Insights

Accurate Tax Calculations: Users have praised Avalara for its ability to calculate sales tax rates with precision, down to specific …
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Avalara Review

9 out of 10
May 28, 2024
Incentivized
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (327)
    8.8
    88%
  • Tax Exemption Processing (223)
    8.5
    85%
  • Tax Data Reporting (275)
    8.3
    83%
  • 3rd-Party Software Integrations (248)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is TaxJar?

TaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special…

What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.2
Avg 7.8
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(755)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Accurate Tax Calculations: Users have praised Avalara for its ability to calculate sales tax rates with precision, down to specific addresses and local jurisdictions. This feature ensures the correct tax amount is applied in each transaction, increasing accuracy and compliance for businesses.

Efficient Exemption Certificate Management: Customers find CertCapture to be a valuable tool for managing exemption certificates effectively. By organizing and storing these certificates efficiently, Avalara simplifies the process of ensuring compliance with tax exemption regulations.

Timely Sales Tax Returns Filing: Reviewers highly appreciate Avalara's timely and accurate filing of sales tax returns. The seamless process helps businesses stay compliant with tax regulations and reduces administrative burdens associated with tax compliance tasks.

Inconsistent Communication: Users have expressed frustration due to inconsistent communication across departments, leading to delays in response and resolution times. This has contributed to feelings of inconsistency and inefficiency within the support system and has negatively impacted user satisfaction levels.

Demand for Bundled Options: Some users have highlighted the need for bundled product and service options to offer better pricing for customers using multiple Avalara solutions. They believe this would enhance cost-effectiveness and convenience for businesses seeking integrated solutions.

Email Clarity Issues: Users find that email communications lack clarity, often leaving them uncertain about the necessary actions on their part. Improved email communication could alleviate confusion and enhance overall user experience by providing clear directives for users.

Attribute Ratings

Reviews

(1-25 of 444)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization has utilized Avalara to perform automatic address validation and tax calculation on both our quotes that the sales team builds out and also through our accounting software when invoicing. This has allowed us to create a more effective process for users to calculate tax and reduce inaccuracies in manual calculations. Avalara has also filed for us in the states that we work in, reducing the personnel and time we previously had to dedicate to this.
May 28, 2024

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being responsible for sales and use taxes and not using a software product like Avalara. Our indirect sales and use tax process operates very efficiently with the assistance of Avalara.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We subscribe to the basic membership for TTR sales and use tax research. Routinely, the company needs to research the taxability of a product it sells. The research entails determining the taxability across all the States. TTR provides concise results and resolutions on how the States handle and tax the product. It is easy to see the determination across all States.
Andrew Greco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use three Avalara solutions in our tax team. Avatax compliance software for filing and paying monthly sales/use and hotel tax returns. We also use the Avalara Business License and Permit Managament (ALM) software to track our operational license and permit renewals. We use a custom research service specific to the tax rates for our hotels to ensure we are using the most current state and local tax rates at our hotels.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Avalara helps collect the correct amount of sales tax for each state, county and city. Stores all tax exempt certificates and sends expired certificates to help resolve updating issues. Also once uploaded it lets you know if the certificate is valid.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a medical device manufacturing/distribution organization. We sell into many states throughout the US, and as we grew, we quickly realized we could no longer handle sales tax management in-house, even if we hired additional staff. Avalara's returns filing and certificate management service have allowed us to focus on managing /growing the business while remaining compliant with sales tax. They have tax codes that fit our business, enabling us to calculate sales tax for our customers accurately. Other products we've used previously did not have the range of tax codes that Avalara offers. Avalara also provides an API that allows seamless integration with our ERP. They do all the work for us regarding sales tax management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use Avalara for knowledge base and article reference. We attend multiple webinars to remain compliant regarding Resale Certs and state nexus. We also have the Salesforce application integrator which we are currently navigating thru with our reps. We use them on a daily basis for reference and guidance for compliance issues. Their staff is extremely knowledgeable and customer service orientated.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Avalara's AvaTax platform for product taxability for sales taxes nationwide. It is directly connected to an ERP for real time transactional tax determination. This direct connectivity allows for reporting to be generated for sales tax compliance, transactional review, and state audit support. We have direct access to tax rates and and the ability to create custom rules.
May 02, 2024

Worth every penny

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Attached to our ERP, Avalara helps us calculate the correct sales taxes for even our most complicated customers, where the sales taxes can be different as our trucks drop off materials across the road. So the same load can have multiple tax rates. This has in turn helped us pass many sales tax audits by multiple states.
Jessica Gorbett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara to calculate sales tax on every sales transaction. Our biggest concern was the old system we had would only allow for physical location tax rates. When the economic nexus became law, we had to find a solution that could calculate and capture sales tax for every single transaction placed on our website. We have now rolled it out to all of our physical stores as well.
Shawntelle McBride-Abrams, MACC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Avalara for Sales & Use tax filings. It's the best thing that has happened to me joining this company. In the past I had to manually login into each state website and file the returns. Great tool to keep up with the current sales tax rates. Very easy to setup and use. Will recommend to companies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Avalara at least 2-5 times a day to verify sales tax rates and taxability of products during that segment of my job of my job which lasts about 2 weeks. In addition, I check for state tax information regarding exemption certificates, and the law - specifically as it relates to the telecommunications industry. Finally, we recently created an new corporation and I used the guidance I found in Avalara to determine the requirements by states where the company would need to be registered.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization is actively involved in multiple Avalara products. Avatax allows us to monitor individual transactions. Avalara does our sales tax reports to multiple states within various jurisdictions. ECM stores and keeps track our customer’s tax exemption certificates. Their tax research product provides volumes of tax related answers to many of our basic tax questions. To quantify exactly how much time Alavara has saved our company is nearly immeasurable.
Jacob Swager | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company has three separate unique divisions, online retail, national rental, and a marketplace facilitator. The obvious problems we faced were sales tax nexus threshold tracking, calculating the correct sales tax rates, exemption certificate management, as well as managing and reporting on things like the CO retail delivery fee and the Illinois rental tax. Avalara has products to monitor and track state by state sales and compare it to each state's individual nexus thresholds, they are crucial in accurately calculating sales tax on each customer's invoice based on the customer's shipping address. Avalara also has software to manage customer and vendor exemption certificates with automated processing features to help streamline our internal processes.
May 02, 2024

Ava

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Avalara for sales tax purposes only. We don't have to manually calculate sales tax anymore which leaves a lot less room for human error.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We recommend Avalara to our clients who file sales and use tax returns in multiple states. Sales and use tax is not a simple task. It is difficult for businesses to stay up to date on multiple state changes along with accurately completing sales tax filings timely, accurately, and with limited employee capacity. Avalara solves these problems and reduces the stress associated with sales and use tax filing and management. The upfront costs may seem daunting, however after getting set up and acclimated with the system, it is worth the cost and saves so much time. Customer support has been responsive and helpful every time I have run into an issue.
May 02, 2024

Avalara

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Avalara calculates sales tax on our transactions and processes our returns. We also use Avalara to manage our exemption certificates, automatically send out requests for expiring certificates and send out campaigns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a small business with few employees. Avalara is helping us stay compliant with the 35 states that we have to file sales tax in and make sure we remit correct and accurate information. They also are going to be integrated into our software which will take that many more processes off my plate.
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