Avalara

Avalara

Customer Verified
Top Rated
Score 8.3 out of 10
Top Rated
Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Read more

Recent Reviews

Basic use of Avalara

9 out of 10
February 02, 2023
We mostly use Avalara for filing sales tax returns and charging tax on invoices. We are able to pull workbooks with sales information that …
Continue reading

Wonderful experience

9 out of 10
February 02, 2023
Our company just started using Avalara and is very happy with their service. They assisted us with setting up sales tax in all states and …
Continue reading

Avalara Review

5 out of 10
February 02, 2023
For sales tax calculation and return filing. Initially Avalara was purchased to be used for global tax calculation and return filings, but …
Continue reading

Avalara Review

9 out of 10
February 02, 2023
JetBrains Americas Inc uses Avalara to file our Monthly/Quarterly/Annual Sales Tax Returns. We have peace of mind knowing that our sales …
Continue reading
Read all reviews

How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We are using Avalara due to the high number of exemption certificates that we need to manage. Prior to CertCapture, we had them saved in digital format and were just hoping that they were correct. …
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns- no issues or complaints once we got everything set up. CertCapture- could be more user-friendly; training upon implementation was minimal. Professional Services- we utilized this …
Continue reading

Systems Integrated With

None. Ended up implementing a different tax engine due to lack of follow up and support. We continue to use some parts of AvaTax and TTR research
I was not part of the integration in my current company, but implemented Avalara about 5 years ago with a renewable energy company. Since the industry …
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services
All these services have allowed sales tax reconciliation and compliance to be a one person job each month. This involves filing 25-30 different returns each period across all our branches.
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services
We have benefited from CertCapture and the Avalara Returns tremendously. I personally use CertCapture on the daily, for easy access to customer accounts and see their sales tax exemption form status along with being able to upload sales tax …
Continue reading

Avalara Business Impact

Avalara assists only in the sense that they help to make the information available. I wish there was a stronger knowledge base and ability to give advice when it comes to the economic nexus laws.
Continue reading

Systems Integrated With

We have integrated Avalara and CertCapture with our ERP. We have integrated Avalara with our online e-commerce store. We are currently integrating CertCapture with our online shopping cart.
Each integration that we did had it's own challenges, but I would not say any of them presented difficulties …
Continue reading

Avalara Business Impact

Avalara lets us know when we are getting close to having economic nexus in a state. The product keeps up with thresholds and all the changes in tax rates of individual jurisdictions, so we don't have to.
Continue reading

Avalara Business Impact

I'm the CFO of an organization that sells Personal Medical Devices world wide. Since the change in Wayfair vs South Dakota, we went from collecting sales taxes in one state, to now collecting taxes in 23 different states. This just wouldn't be possible without the professional help that Avalara …
Continue reading

Avalara New Lines of Business

Our expansions was into new areas for online shopping and how we approach that market. No matter what or how we sell, it all boils down to having AVATAX to be there to ensure we are doing everything the best way possible. We went from 1 to 23 states to collect in. Not only did Avalara assist us …
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Our organization utilizes Avalara Returns for all of our sales tax compliance filings. Having several entities with different filing requirements and reporting periods in states across the country, …
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have used Avalara Returns and CertCapture for five-plus years.
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited greatly from all of these services. They create great time savings for the organization to allow us to focus on other relevant tax related projects.
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Outsourcing has saved thousands of $ in labor and fees while ensuring accuracy, timeliness, and compliance.
Continue reading

Avalara Business Impact

As our company has Nexus in all states, Avalara has helped us to quickly and efficiently collect and remit the appropriate tax in all states. If we had to do any returns manually it would take more than 1 individual calculating and processing these as a full time job. Avalara keeps our company tax …
Continue reading

Avalara Marketplace

We do sell on marketplace. Amazon has it's own tax codes that tie with Avalara so there are no special tasks we have to do selling via Amazon and calculating or remitting sales tax on those items.
Continue reading

Avalara Business Impact

Yes, Avalara has kept us compliant in the 40 states which we have nexus and need to file taxes. Avalara also keeps us up to date with any upcoming tax laws that will come into effect. Avalara keeps track of your progress towards obtaining nexus in a particular state and suggest on when to apply …
Continue reading

Avalara New Lines of Business

Avalara has allowed our company to continue selling nationwide after the enactment of the Wayfair law. With so many jurisdictions throughout the 50 states, I feel like it would be nearly impossible to stay up to date with all of the rates, rate changes and laws in each of the jurisdictions.
Continue reading

Avalara Business Impact

Yes, Avalara has maintain compliance across state line in light of new economic nexus laws by making us aware of the potential nexus in our business. Avalara has assisted us by keeping us up to date with current tax law legislation ensuring we are ahead of the comnpliance and necessary requirement.
Continue reading

Avalara New Lines of Business

We haven't got into this stage just yet however looking into expansion in future which I strongly believe Avalara will be helping us down the track. They are very helpful in the past and will be now and near future.
Continue reading

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited from the use of all of these services. The Avalara Returns allows us to automate the compilation and electronic submission of sales tax returns. CertCapture is used to ensure we …
Continue reading

Systems Integrated With

AvaTax and CertCapture have been integrated with the shopping cart software on our website, which is in turn integrated with our accounting system.
Since our shopping cart for our website was custom written for us exclusively, we ran into a couple snags while integrating AvaTax and CertCapture. We …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (262)
    8.7
    87%
  • Tax Exemption Processing (181)
    8.4
    84%
  • Tax Data Reporting (222)
    8.2
    82%
  • 3rd-Party Software Integrations (195)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Avalara, and make your voice heard!

Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $21 per month
Return to navigation

Product Demos

What Avalara can do for your business
01:08
Return to navigation

Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

7.9Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8Avg 8.3
Return to navigation

Product Details

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Request certificates from vendors and store them electronically for access and to track expiration dates. Send automatic renewal requests before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Manage lodging tax for hotel or rental property with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits lodge tax returns.
  • Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

What Avalara can do for businesses

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.7.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 378)
Companies can't remove reviews or game the system. Here's why
February 04, 2023

Confidence in Compliance

Score 7 out of 10
Vetted Review
Verified User
We utilize Avalara as our resale and exemption certificate library. We integrate CertCapture with Oracle NetSuite to ensure accurate tax application on eligible sales both retail and wholesale. Utilize AvaTax to compile returns and tax data via an API integration with AvaTax and NetSuite. We also utilize Avalara to request certificates from our customers.
February 04, 2023

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
We use Avalara to manage our exemption certificates, maintain and file our state returns. We currently ship to every state in the US and many international countries. This type of program will track all the various information, returns and help us gather the correct exemption certificates for each location to ensure compliance.
Score 8 out of 10
Vetted Review
Verified User
We use Avalara to automate our sales taxes. AvaTax integrates with our Shopify so we don't have to manage tax rates or collection. Shopify remits to us, Avalara gives us a report showing what we owe, and we remit Avalara, who remits to the states. We enrolled for the Streamlined Sales Tax program which saves us a lot of money too!
Score 2 out of 10
Vetted Review
Verified User
Our business sells direct to customers online as well as wholesale to stores that resell our products. We use AvaTax for tax calculations in Shopify and in our ERP system, and we have Avalara file and remit our returns based on those transactions. Additionally, we utilize Cert Capture for exemption certificates, which connects into AvaTax to exempt customers with valid certificates on file.
Score 7 out of 10
Vetted Review
Verified User
We use Avalara to track sales and sales tax exemptions for our wholesale distribution company that has been rapidly expanding geographically to become almost nationwide. We have more recently began using AvaTax and managed returns for our e-commerce direct to consumer branch. Avalara has also been highly involved in registration and setup for collecting and filing Canadian GST/HST with a Canadian expansion in 2022.<br>Avalara has consistently provided a starting point for information on when and where to register, as well as addressing any individual state tax notices.
Score 9 out of 10
Vetted Review
Verified User
We sell product all over the world and have nexus in 35 states as of January 1. We have hundreds of customers and constantly deal with sales tax and compliance. My role consists of being the point person for all things sales tax, including consulting our customers on the specific laws and regulations. Additionally, I research the compliance requirements for each state in which we collect tax in so that we have the correct documentation on file to protect our company as well as our customer.
February 02, 2023

Avalara Review

Score 5 out of 10
Vetted Review
Verified User
For sales tax calculation and return filing. Initially Avalara was purchased to be used for global tax calculation and return filings, but there is still an issue with the reverse charge mechanism not working between Avalara and Chargebee. This issue led us use other tax software to calculate and file international tax returns.
Score 10 out of 10
Vetted Review
Verified User
Avalara has been an amazing tool to manage our customer's sales tax exemption forms and provide us with the most up to date sales tax rates. We also utilize it to track sales throughout the country and see what thresholds we've met to register in new states as needed.
Score 8 out of 10
Vetted Review
Verified User
We use AvaTax for tax calculation and Avalara Returns to file the US and Canadian returns. AvaTax is used to calculate taxes on our invoices with the correct rates and taxability determinations. A significant number of our returns are also filed using Avalara Returns, freeing up time for my team to focus on more value added activities.
February 02, 2023

Avalara Review

Score 9 out of 10
Vetted Review
Verified User
I use it daily, with uploading new tax certificates for customers. I also use it to reach out to customers to inform them when their tax certificates are about to expire and request a new tax certificate to be put on file. I use it daily to confirm with customers and coworkers if a customer has a valid sales tax exemption form on file or not.
Score 8 out of 10
Vetted Review
Verified User
Avalara is our tool for tax calculation for all revenue transactions and compliance reporting for each jurisdiction we operate within. The tool integrates with our operating platform, NetSuite, for accurate calculation of applicable taxes on all system generated revenue transactions. It also provides an easy tool to research nexus requirements in jurisdictions we operate within or may desire to operate in, as well as allows us an easy way to monitor as we approach nexus thresholds for jurisdictions we are currently operating within.
John Spiridigliozzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Avalara Managed Returns in conjunction with AvaTax. The combination of these products ensures that we correctly collect and remit sales and use taxes for the regions in which we do business. The savings in resource time alone has provided a huge cost benefit for us, let alone an increase in the accuracy of our reporting.
Score 10 out of 10
Vetted Review
Verified User
Currently, we use Avalara for knowledge base and article reference. We attend multiple webinars to remain compliant regarding Resale Certs and state nexus. We also have the Salesforce application integrator which we are currently navigating thru with our reps. We use them on a daily basis for reference and guidance for compliance issues. Their staff is extremely knowledgeable and customer service orientated.
Return to navigation