Avalara

Avalara Reviews

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Ratings and Reviews
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Score 5 out of 10
Vetted Review
Verified User
Review Source
Avalara is our tax software that determines all applicable sales tax on our sales transactions. The Accounting department and IT are the only departments involved with the tax software. We sell to all 50 US states as well as ship globally. Avalara is convenient because it accurately applies the correct tax rate to each sales transaction based on the ship-to address. Our company does not have to load any rates which are convenient as rates change frequently across many states and their local jurisdictions. We have not found any issues where the incorrect sales tax rate was applied to a transaction.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Avalara across our entire organization. We sell to distributors, retailers, and through our websites. Avalara keeps us compliant with the accurate application of sales tax rates and the subsequent collection of taxes on taxable sales.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Avalara helps us manage the ever-changing environment related to sales and use tax. Avatax files our sales tax returns, which frees us up to do other tasks. We find the reporting easy to read and customizable to our specific needs. We also utilize CertCapture to help manage our exemption certificates. It is user-friendly and easy to navigate. Adding new users with different role levels is helpful too. We have found this to be a very nice tool. Overall, the modules we utilize with Avalara have been helpful in providing us with time savings, through ease of product and functionality.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Avalara across multiple sales channels. We sell on multiple Shopify sites and Amazon. Avalara helps us collect the correct amount of sales tax across those channels. We also use Avalara Returns so each month Avalara remits our tax returns for us.

I don't have to worry about sales tax compliance anymore with Avalara, a problem become more pronounced as our business has grown.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Avalara is being used by the USA entity of our organization. It is used to calculate sales tax which is then displayed on our invoices via an integration with our ERP system. We also maintain tax exemption certificates using CertCapture and leverage AvaTax to compile and remit sales tax returns. The system reduces the human resource needs to comply with sales tax requirements.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Avalara to look up sales tax rates for our sales orders. Our main usage is connected to our e-commerce websites to ensure our customers are getting the correct sales tax rates. We also use salestax.avalara to look up rates for our internal orders. Everybody at my company uses Avalara to look up rates.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Avalara for multiple reasons. Avalara Returns to file our many sales tax returns as we collect sales tax in over 20 states. They keep us compliant and correct! I use AVATAX to code our items to ensure correct taxability. This is something I simply could never do without their expertise. And newly Consumer Use to help us get our personal use taxes correct. This is an area we just struggled in. It is so difficult to not only know WHAT is taxable when you purchase it, but how MUCH of it is taxable, and at what rate! I couldn't do this with them!
October 05, 2021

Avalara to the future

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used by a billing department. It managed all tax requirements that need to be charged to our customers when it comes to invoicing. However, it's not flexible enough to use, especially when connected to the ProntoXi ERP accounting system. There is almost no support from Avalara on this Pronto ERP software.
Bruce Griffith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
After the State of South Dakota vs Wayfair Supreme Court decision, we had no idea how we would be able to change our established software to collect sales tax. In researching this problem we found it was seriously more complicated that we ever imagined. We have a company that we contract with that takes care of our unclaimed property (which is another nightmare in and of itself) so I started looking for such a company that could help us with sales tax. We initially looked at Sovos but came to the conclusion that they were more geared for a larger company. One of my friends who works for the National Arbor Day Foundation told us about Avalara. It was a perfect fit. We use both Avatax and Certcapture in our business as a distributor of religious resources to members and entities of the Seventh-day Adventist Church.
Robert Proctor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Avalara is a strategic partner / vendor fully integration with MultiSoft Corporation for the mutual benefits of all of our clients. Each client is introduced to Avalara during the on-boarding process as well as Avalara is notified of all new clients in order to contact immediately to begin creating a mutually beneficial relationship. Avalara is not only used by our clients in the USA but worldwide as well.
Jeff Hinrichs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Avalara's AvaTax in our ERP system (GP) and on our web presence. It is used by multiple departments. We are also using the CertCapture for handling non-taxable entities. Avalara's tools for integrating their software with our platforms has been quite good.
Eric Kimmerling, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Avalara returns and AvaTax to handle all of our sales and use tax compliance. Avalara does all of our sales tax returns, helps identify new areas where we may be subject to tax and helps us register with new taxing authorities. We use their AvaTax integrations with our accounting system and with our eCommerce platform. Sales tax compliance is a huge headache and we could not do it without Avalara.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Across the organization, we are a SaaS based product and we find issues with having to do additional research as to what taxes we are exempt from. We also find difficulty with returns and auditing between our returns and what is owed to the states.
November 17, 2020

Trusted service

Score 10 out of 10
Vetted Review
Verified User
Review Source
My organization uses everyday Avalara and is one of the best tools and partners for our taxes. Is been used across the whole organization, but with special emphasis in the sales and revenue department. Avalara addresses the tax problem, especially when the company sells its products in different states and even outside of the United States.
November 17, 2020

Highly recommend Avalara!

Dianne Spillner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Avalara to calculate all of our customer invoices. It is being used across the whole organization and is connected to our ERP system. It has helped us become more compliant with our sales tax. Since we use Avalara for Returns as well, it has taken that responsibility off of me. Avalara has taught me a ton about tax too.
November 17, 2020

Sales Tax Simplified

Kaysha Menge, MAFM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use for all sales tax calculations and it is incorporated into our ERP system - Epicor. We also have a rental business that uses a separate software, we are looking to incorporate Avalara to that software in the future. We use Cert Capture and Avalara prepares all of our sales and use tax returns. It simplifies the sales tax process. It allows us to define our product taxability with presets in Avalara and is accurate, efficient and we can trust it for a complicated tax world.
Andrea Karsian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have Nexus in various jurisdictions and I can't imagine operating a business today without using Avalara. Avalara simplifies our tax life as well as making us feel secure about meeting the requirements of local and state authorities. Avalara works well with our ERP system, Epicor Prophet21 and allows us to grow our business.

Avalara Scorecard Summary

Feature Scorecard Summary

Type of tax (4)
85%
8.5
Sales and Use Taxes (190)
92%
9.2
Cross-border Taxes (36)
89%
8.9
VAT / GST Taxes (30)
77%
7.7
Energy and Fuel Taxes (16)
83%
8.3
Tax Reporting & Compliance (7)
85%
8.5
Geolocation for Tax Assessment (103)
88%
8.8
3rd-Party Software Integrations (141)
80%
8.0
Tax Data Reporting (160)
86%
8.6
Compliance Administration Management (118)
84%
8.4
Tax Exemption Processing (129)
84%
8.4
Tax Document Management (122)
87%
8.7
Complex Tax Scenario Management (81)
81%
8.1

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unify sales and use tax calculation, document management, and returns preparation under a single platform.
  • Supported: Geospatial location: Tax calculations delivered on-demand, with geospatial location technology to map rates to exact locations.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with your accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure you are using the most current information.
  • Supported: Exemption management: Request certificates from vendors and store them electronically for easy access and to effectively track expiration dates. Send automatic renewal requests before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling you to pay all your returns with a single source of payment.
  • Supported: Excise tax: Calculate tax, prepare signature-ready returns, and track exempt customers efficiently for petroleum products, including excise, environmental, and sales and use taxes in the U.S. and Canada.
  • Supported: Lodging: Manage lodging tax for your hotel or rental property with a solution that plugs into your reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits your lodge tax returns.
  • Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to your current billing or ERP system, or to an in-house build via API.
  • Supported: VAT, India GST, and Brazil: Master the complexity of selling overseas with solutions for global businesses; from complete European VAT solutions to full compliance in Brazil, or GST in India.
  • Supported: Cross-border: Cross-border sales are riddled with complex taxes, duties, shipping costs, and fees. With Avalara, you can calculate the final cost of global commerce transactions so your customers aren’t surprised by hidden costs.
  • Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Avalara Video

Taxes happen -- everywhere and every day. Good thing Avalara technology makes sure you pay the right amount of tax, every time. Isn't it time we did the same for your business?

Avalara Downloadables

Avalara Integrations

Avalara Competitors

Avalara Pricing

Avalara Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

What is Avalara's best feature?

Reviewers rate Sales and Use Taxes highest, with a score of 9.2.

Who uses Avalara?

The most common users of Avalara are from Mid-size Companies and the Computer Software industry.