Avalara

Avalara

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Avalara

Overview

Recent Reviews

Good small business option

6 out of 10
July 28, 2022
Tax compliance is our main reason for using Avalara. It is impossible to manage all the different tax Juris without this type of software.
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Avalara review

7 out of 10
April 23, 2022
We use Avalara to generate sales tax liability reports and tax-exempt customer certificates.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (216)
    8.7
    87%
  • Tax Exemption Processing (148)
    8.3
    83%
  • Tax Data Reporting (182)
    8.2
    82%
  • 3rd-Party Software Integrations (160)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products.…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $21 per month

Features Scorecard

Type of tax

7.6
76%

Tax Reporting & Compliance

8.0
80%

Product Details

What is Avalara?

Avalara aims to help businesses get tax compliance right. Avalara customers can manage tax obligations from state, local, and other tax authorities around the world through the platform. Avalara states that the value proposition for users is that its tool provide efficient and more accurate solutions for managing those requirements.

The Avalara Tax Compliance Suite — Avalara AvaTax, Avalara Returns, and Avalara CertCapture — offers solutions for various transaction taxes, including sales and use, VAT, excise, communications, and others. Through the suite, users can calculate taxes, file and remit returns, and comply with document management requirements. More than 700 integrations are available for accounting systems, ERP and CRM providers, ecommerce platforms, and more. The company also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers prepare for and achieve compliance.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unify sales and use tax calculation, document management, and returns preparation under a single platform.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Request certificates from vendors and store them electronically for access and to track expiration dates. Send automatic renewal requests before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Manage lodging tax for hotel or rental property with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as prepares, files, and remits lodge tax returns.
  • Supported: Communications: Delivers tax calculations on a broad array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplifying regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

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Avalara Video

What Avalara can do for businesses

Avalara Downloadables

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

TaxJar and Sovos Intelligent Compliance Cloud are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.7.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews

(1-7 of 7)
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Kathleen Gage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Once we went live and were experiencing problems we had to escalate the issue to get things resolved quickly. We were only told after the fact that our implementation support stopped the minute we went live and we had to go through regular customer support which at the time was calling in and waiting on hold forever. One exact issue took support over an hour on hold before someone answered and we did not have the option to leave a number for support to call us back. That situation has improved and now if the wait in more than a few minutes you can press 9 and leave a number for a call back.