AVI-SPL - perfect for your higher ed installs and updates!
Rating: 10 out of 10
August 20, 2024
PB
Vetted Review
Verified User
1 year of experience
- Reduced downtime due to proper integration
- Increased interactivity with spaces
Overview
What is AVI-SPL?
AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.
Learn from top reviewers
AVI-SPL - perfect for your higher ed installs and updates!
Rating: 10 out of 10
August 20, 2024We use AVI-SPL for lifecycle updates and tech upgrades in classrooms and auditoriums on a medical university campus. We have used a number of partners to accomplish our goals,...
Great Company to work with for all the AV needs.
Rating: 8 out of 10
July 24, 2024We at the City of Coppell, worked with AVI-SPL for few years now, in this particular case the scope was to replace an existing display due to EOL, the display replacement turn...
Verified user
Engineer
13 years of experienceAVI-SPL Review
Rating: 7 out of 10
July 19, 2024We use AVI-SPL for classroom AV installs and our event spaces. Also- we purchase general AV equipment.
Verified user
Employee
2 years of experienceAn Integrator you can trust
Rating: 7 out of 10
July 12, 2024I am a consultant and use them on my short list of integrators for my client's projects. The scope includes all aspects of AV in our projects. AVI-SPL is a global leader, and ...
Verified user
Consultant
2 years of experienceAVI for Higher Ed
Rating: 8 out of 10
July 12, 2024Purchase equipment through AVI and occasionally use their integration services.
Verified user
Advisor
8 years of experienceAVI-SPL - Conference Center
Rating: 5 out of 10
May 14, 2024We use AVI-SPL for our confrence center av/tech needs. They do preventative mainteance, zoom, digital screens, integrations, av tech support for events.
Verified user
Manager
1 year of experienceGreat Equipment, Provides Exactly What We Needed
Rating: 9 out of 10
May 14, 2024We used AVI-SPL to supply our audio video equipment for our Council Chambers, conference rooms, and lobbies. This equipment has allowed to livestream our public meetings, prov...
Verified user
Project Manager
2 years of experienceAVI-SPL service review
Rating: 7 out of 10
May 9, 2024We are using AVISPL to deliver and install hardware for some of our offices. We are facing issue with the quotes that we are receiving - takes too much time - like weeks to re...
Thank You AVI-SPL!
Rating: 9 out of 10
May 9, 2024We have a broader spectrum of both equipment to learn. These solutions needed to be done in a timely matter.
Justin and Amanda have both made I very easy to as well the start...
Charles Peot
Project Manager - Sales
Av specialist - Infrastructure
Norman Public Schools
2 years of experienceAVI-SPL
Rating: 10 out of 10
May 9, 2024AVI-SPL is our preferred AV vendor for all our audio visual needs. Design , planning , and servicing all our conference rooms. They handle av coding and programming for our in...
Verified user
Manager
5 years of experienceModern flexibility with old school support
Rating: 9 out of 10
May 8, 2024We have used them to buy conferencing equipment for our teams rooms, we have used them on a small and large scale. And have been happy with the results we have received. Quick...
AVI-SPL Review
Rating: 9 out of 10
May 7, 2024We use AVI-SPL to handle all AV integrations in our Los Angeles and Brentwood offices. we are expanding coverage to some of our off-shore and international offices
Oren Klein
Team Lead - Information Technology
Vice President
Oaktree Capital Management, LP
10 years of experienceBest Solution Provider
Rating: 10 out of 10
May 6, 2024Our company sources high-end networking and AV solutions from AVI-SPL. AVI-SPL provides top-tier products and support that is critical to keeping our customers equipped with t...
AVI-SPL Contributes to the Success of Our Branded Environments
Rating: 10 out of 10
May 6, 2024Our design firm creates branded, content-driven environments. Our goal is to engage and educate our audiences.
AVI-SPL is our alliance that we partner with to provide the best...
Karen Skunta
C-Level Executive - Other
President & Creative Director
Karen Skunta & Company
15 years of experienceThanks!
Rating: 10 out of 10
May 6, 2024We use them for purchasing pro av equipment but are open to using them for integration services.
Verified user
Technician
3 years of experience
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Service Offering Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is AVI-SPL?
AVI-SPL is a global digital enablement services provider that offers collaboration technology solutions, which include IT managed services. Their teams strategize, design, deploy, manage, and support audio visual (AV) and unified communications (UC) solutions that they present are simple-to-use, scalable, secure, and measurable to ensure business objectives are achieved.
AVI-SPL's expertise includes collaboration partner certifications, such as:
AV/UC technology services and support
Additional audio visual and virtual event services
AVI-SPL's expertise includes collaboration partner certifications, such as:
- Cisco Customer Experience (CX) Specialization
- Google Member Level Partner
- Microsoft Managed Partner
- Microsoft Modern Work Partner
- Poly Platinum Partner
- Zoom Certified Integrator and Master Agent
AV/UC technology services and support
- design, planning, installation, and integration
- 24/7 support from four Global Service Operations Centers
- on-site, online, and on-demand end-user training
- voice cloud calling and contact centers
- user experience services
- AVI-SPL Symphony user experience management platform to administer, monitor, control, and analyze your multi-vendor AV, UC, and meeting environments.
Additional audio visual and virtual event services
- hybrid learning technology that supports flexible learning environments
- experience technology that delivers immersive customer experiences
- complete digital signage solutions, including hardware, content creation, and content management software
- video production, broadcast, and streaming services, and remote-controlled multi-camera broadcast studios
- virtual event management for Webex by Cisco, Microsoft Teams Live, and Zoom
AVI-SPL Screenshots
AVI-SPL Videos
Powering the Hybrid Workplace with AVI-SPL Meeting and Collaboration Solutions
AVI-SPL Symphony Overview
XTG Experience Technology from AVI-SPL
AVI-SPL Experience Environments Featuring Interactive Digital Signage
AVI-SPL Northern Alberta Institute of Technology (NAIT) Case Study
AVI-SPL Truepoint Wealth Counsel Case Study
AVI-SPL Competitors
AVI-SPL Availability
| Geography | Global |
|---|
AVI-SPL Downloadables
Frequently Asked Questions
AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.
Reviewers rate Vendor pre-sale highest, with a score of 9.5.
The most common users of AVI-SPL are from Enterprises (1,001+ employees).
AVI-SPL Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 50% |
Comparisons
Compare with
Reviews and Ratings
(347)Reviews
(1-25 of 177)Companies can't remove reviews or game the system. Here's why
Great Company to work with for all the AV needs.
Rating: 8 out of 10
July 24, 2024
Verified User
Vetted Review
Verified User
13 years of experience
- Better visibility for the community.
- Communicate critical updates to the citizens via media.
AVI-SPL Review
Rating: 7 out of 10
July 19, 2024
Verified User
Vetted Review
Verified User
2 years of experience
- Great employees
- Quick Responses
- Product Availability
AVI for Higher Ed
Rating: 8 out of 10
July 12, 2024
Verified User
Vetted Review
Verified User
8 years of experience
- Quick project turnaround thanks to speedy quote delivery.
- Easier to stay within budgets thanks to educational discounts.
- Over-reliance on out-of-the-box conference solutions, such as Poly, Logitech, MTR, etc.
AVI-SPL - Conference Center
Rating: 5 out of 10
May 14, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- In our experience, poor av tech support results in clients not happy and not re booking with us
- In my experience, tech that dose not work or hard to use results in loss of clients
- In my opinion, new staff that do not have training on the system they created for us results in staffing issues and unsatisfied customers
AVI-SPL service review
Rating: 7 out of 10
May 09, 2024
VK
Vetted Review
Verified User
- Prices of AVI-SPL services are higher than most of the local companies so we are paying more for the AVI-SPL services
- Same time in most of the cases where we have chose local companies we have spent hours to fixing problems so. Most of the time AVI-SPL services are with no issues
Thank You AVI-SPL!
Rating: 9 out of 10
May 09, 2024
CP
Vetted Review
Verified User
2 years of experience
- The products have been an immediately. It has made end users operation easy to understand and people immediately se the changes both Audio & Visual
AVI-SPL
Rating: 10 out of 10
May 09, 2024
Verified User
Vetted Review
Verified User
5 years of experience
- Conference room usage in rooms with integrated teams up to 85% of the time
- We are preferred meeting location/rooms when working with partners
Modern flexibility with old school support
Rating: 9 out of 10
May 08, 2024
JB
Vetted Review
Verified User
- Quality
- Team driven
- Focused
AVI-SPL Review
Rating: 9 out of 10
May 07, 2024
OK
Vetted Review
Verified User
10 years of experience
- We've had some of our Poly RealConnect licenses expire and had to get last minute renewals - this should be automated and automatically renewed
Best Solution Provider
Rating: 10 out of 10
May 06, 2024
DL
Vetted Review
Verified User
- AVI-SPL has provided top tier support that has allowed us to expand our business.
Thanks!
Rating: 10 out of 10
May 06, 2024
Verified User
Vetted Review
Verified User
3 years of experience
- We have a cost savings of 10-25% by using AVI-SPL compared to other vendors
- Our rooms now enable us to have hybrid meetings which makes the organization more agile.
- By not having to hire an integration service we save tens of thousands a year.
Great value, great expertise!
Rating: 10 out of 10
May 03, 2024
RD
Vetted Review
Verified User
- Their pricing and expertise wins them many of our jobs.
- They have been able to manage supply chain issues better than most.
- They are flexible when unanticipated changes are needed.
Review of AVI-SPL Services
Rating: 8 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
- Our Lobby Conference Room that AVI-SPL designed and installed is an impressive showpiece for customers and potential clients.
- The UCC applications that have been installed in recent years weren't so quick to take off at first, but since the pandemic, they have become an essential part of our daily operations.
AVI-SPL review
Rating: 1 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
8 years of experience
- Negative customer experiences that translated into negative IT department experiences with the campus community.
- Go-lives were not met, or we had to go live with limited functionality, including classes without equipment.
AVI-SPL design and implementation
Rating: 10 out of 10
May 01, 2024
PS
Vetted Review
Verified User
1 year of experience
- User satisfaction with systems is very high
- Users are much more comfortable with usability of collaboration tech
- System reliability/user confidence is greatly increased
Highly Recommend
Rating: 10 out of 10
May 01, 2024
AF
Vetted Review
Verified User
1 year of experience
- reduced total cost of ownership
- improved monitoring in the classroom
- improved staff meetings
AVI-SPL Review
Rating: 10 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- They work hard to meet our needs within our budget.
- They were quick and responsive during this process.
AVI-SPL Review
Rating: 7 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
4 years of experience
- Support of multi-vendor environments
- Integration with existing systems
- ROI is questioned often as service is degraded or projects don't go according to plan
AVI-SPL the leader in customer support
Rating: 10 out of 10
May 01, 2024
KN
Vetted Review
10 years of experience
- [...] has made recommendations which have improved projects
- [...] is not quick to upsell but listens to pain points and makes recommendations based on customer budget and the latest and greatest technologies.
- By taking recommendations, our federal customers have been able to save money and utilize all the features of the equipment they purchase.
AVI-SPL
Rating: 9 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
3 years of experience
- They provide user friendly interfaces and realtime support that saves time in every aspect of technology
Excellent Service & Implementation!
Rating: 8 out of 10
January 04, 2024
KS
Vetted Review
Verified User
- Ease of communication between offices.
Growing Nonprofit, Professional Tech Solution!
Rating: 9 out of 10
January 02, 2024
Verified User
Vetted Review
Verified User
- While we are just beginning to utilize the solutions, we have already seen an overall improvement in the time we are saving for scheduling and accessing Zoom meetings.
- Audio and visual quality on new solution is 10x better than previous hardware.
- Attendees who have joined virtually have commented on the quality of the connection and we have experienced no lags or buffering. A significant improvement from our previous solution!
Disappointing implementation and support
Rating: 1 out of 10
January 02, 2024
Verified User
Vetted Review
Verified User
- Due to the issues we experienced with the Teams Meeting Room upgrade in the Executive Conference Room, several meetings experienced technical issues, causing senior leadership to lose faith in the technical capabilities.
- A planned Teams Meeting Room upgrade in the largest conference room is now on hold and the vendor selection is being re-evaluated.
good but could be better
Rating: 5 out of 10
December 30, 2023
JD
Vetted Review
Verified User
- With the contract we have, we can use AVI-SPL when needed and it is easy enough to schedule a tech to come out. As for ROI, I am not in a position to say whether that has saved us money in the long run but with the amount of times we call them out I am sure we are getting our money worth.
- They were able to provide a video conferencing solution that fits our needs. We are now able to host video conferences in these rooms and when the tech works it works well.