TrustRadius: an HG Insights company

What is AvidCX?

Built exclusively for the housing industry, the vendor provides AvidCX to users so that they can understand everyone and everything that shapes their brand. With it, home industry professionals can measure, understand, and improve how their brands perform at every touchpoint. The vendor describes the platform as a 360º platform that cost-effectively measures and analyzes each step in the total brand experience.

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AvidCX features an intuitive and easy to use interface. Built with our customers in mind you will be up and running in hours, not days.
AvidCX allows you to monitor and track your individual team members' performance.
Our platform takes all the mentions from text responses and displays them in a word cloud. At a glance know what your customers are saying about your organization.
Measure your customer's willingness to recommend your products or services to others.
Our question ranks report makes it easy to see where you rank against the industry average for every step of the homeowner's experience with your brand.

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