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SS&C Chorus

SS&C Chorus

Overview

What is SS&C Chorus?

SS&C offers the AWD Intelligent Automation Platform, which combines low-code application design, ingestion and content management, role-based workspaces, data and analytics, orchestration, integration services, rules management, multi-experience communications and robotics and emerging technology to unlock business insights, increase transparency, manage…

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Pricing

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What is SS&C Chorus?

SS&C offers the AWD Intelligent Automation Platform, which combines low-code application design, ingestion and content management, role-based workspaces, data and analytics, orchestration, integration services, rules management, multi-experience communications and robotics and emerging technology…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SS&C Chorus?

SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. Over 580 companies globally trust SS&C Chorus to run their customer operations, including out of their top 25: 24 financial services & banking firms, 18 insurance firms, 17 world banks, and 14 healthcare & pharma firms

Clients can use SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Clients can choose to host Chorus in the SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who partner with the customer through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of clients.

SS&C Chorus Features

Process Engine Features

  • Supported: Process designer
  • Supported: Process simulation
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Process player
  • Supported: Support for modeling languages
  • Supported: Form builder
  • Supported: Model execution

Collaboration Features

  • Supported: Social collaboration tools

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Content Management Capabilties Features

  • Supported: Content management

Additional Features

  • Supported: Fully embedded communications
  • Supported: Intelligent document automation
  • Supported: Process frameworks
  • Supported: Integration with electronic signing, RPA, other content management systems, legacy systems
  • Supported: Integrated into other SS&C products
  • Supported: Process Mining
  • Supported: Digital Process Automation
  • Supported: Artificial Intelligence / Machine Learning
  • Supported: Computer Vision

SS&C Chorus Screenshots

Screenshot of Chorus Processor workspaceScreenshot of SS&C Chorus OverviewScreenshot of SS&C Chorus Overview

SS&C Chorus Integrations

  • ibi WebFOCUS
  • Twilio
  • Other SS&C Technology Products
  • Microsoft Office
  • Salesforce
  • BusinessOptix
  • ActiveOps

SS&C Chorus Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo
Supported CountriesUSA, Canada, UK, Ireland, France, Luxembourg, Germany, Italy, South Africa, Japan, Australia, New Zealand, Hong Kong, China
Supported LanguagesEnglish, French, Chinese

SS&C Chorus Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)65%
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