Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Board Management

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Environmental Health and Safety (EHS)

Internal Communications

Risk Management

Enterprise

Accounting

Anti-Money Laundering (AML)

Nonprofit Accounting

Subscription Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Disaster Recovery

Email Verification

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Network Monitoring

Network Performance Monitoring

Object Storage

Output Management

Privileged Access Management

Rack Servers

Release Management

Server Management

Tape Storage

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Contact Center

Contact Management

Content Management

Email Marketing

Marketing Automation

Product Sampling

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Customer Relationship Management (CRM)

Revenue Operations

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Database Security

GDPR Compliance

Security Orchestration, Automation and Response (SOAR)

Security

ID Card

Interior Design

Legal Case Management

Mobility as a Service

Nonprofit Advocacy

Nonprofit Fundraising

Vertical-Specific

small

ManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

500 Subscribers

1,000 Subscribers

2,500 Subscribers

5,000 Subscribers

10,000 Subscribers

15,000 Subscribers

20,000 Subscribers

25,000 Subscribers

25,001+ Subscribers

ManyChat

Chatbot

medium

large

ChatBot

LiveChat

Sandbox

Starter

Business

Landbot

Landbot.io

Top Rated 2023

Professional

Unlimited

Salesforce Sales Cloud

Sales Force Automation

Customer Service & Support

CRM Project Management

CRM Reporting & Analytics

Customization

Social CRM

Integrations with 3rd-party Software

Platform

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Role-based user permissions

Reporting

Salesforce

Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

The Early Stage program

Proactive Support Plus add-on

Expert

Advanced

Essential

Intercom

Incident and problem management

Self Help Community

Multi-Channel Help

Organize and prioritize service tickets

Expert directory

Subscription-based notifications

ITSM collaboration and documentation

Ticket creation and submission

Ticket response

External knowledge base

Internal knowledge base

Customer portal

Social integration

Email support

Help Desk CRM integration

MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.

Unicorn

Team

MobileMonkey

Social Media Marketing

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.

AWS Chatbot

Operating Systems	Unspecified
Mobile Application	No

AWS Chatbot

Overview

What is AWS Chatbot?

Leaving a review helps other professionals like you evaluate Chatbot Platforms

Pricing

AWS Chatbot

What is AWS Chatbot?

Entry-level set up fee?

Offerings

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Alternatives Pricing

ManyChat

What is ManyChat?

IBM watsonx Assistant

What is IBM watsonx Assistant?

Product Demos

AWS Chatbot: ChatOps for AWS - AWS Online Tech Talks

RBC Demo - AWS Chatbot

AWS Chatbot +AWS Lex + AWS Lambda

AWS Chatbot +AWS Lex + AWS Lambda

AWS Chatbot | Slack Integration with AWS Service | Send Notification to Slack on S3 Operation

Product Details

What is AWS Chatbot?

AWS Chatbot Technical Details

Comparisons

Compare with

ManyChat

ChatBot

Landbot

Salesforce Sales Cloud

Intercom

MobileMonkey

Genesys Cloud CX

Drift

Sprinklr Service

Reviews