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Axcient x360Recover

Axcient x360Recover
Formerly BRC

Overview

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…

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Recent Reviews

Great Product!

10 out of 10
March 29, 2024
We are an MSP and we use it at almost all our clients. I currently only have one on site BDR device.
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TrustRadius Insights

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster …
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Solid Reliable product.

9 out of 10
February 28, 2023
We deploy this via HAAS/SAAS based on our client's contract. We deploy combination our own appliances and D2C. We use Axcient for BCDR, …
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Great Backup Software

10 out of 10
February 28, 2023
Incentivized
We user Axcient X360Recover as our primary backup solution for all of our clients. We primarily use the BDR option, but in some cases do …
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Bryant PC Review

10 out of 10
February 28, 2023
Incentivized
We use it to deploy to our customers with servers and critical workstations. We back them up both locally and direct to cloud. We have …
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Axcient x360

10 out of 10
February 28, 2023
Incentivized
We use Axcient as a cloud backup for our servers. It works really well and is easy to setup. The web interface is simple and easy to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Flexible deployment (35)
    8.9
    89%
  • Snapshots (35)
    8.7
    87%
  • Instant recovery (35)
    8.1
    81%
  • Management dashboard (35)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Axcient x360Recover?

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.4
Avg 7.9

Enterprise Backup

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

8.4
Avg 8.3

Disaster Recovery

Features related to planning, configuring, testing, and executing disaster recovery strategies.

8
Avg 7.5
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Product Details

What is Axcient x360Recover?

Axcient x360Recover is a business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. x360Recover protects data from cyberthreats like ransomware or risks like accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or appliance-based deployment, x360Recover is designed to cover all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient's proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less than 1-hour.

Axcient x360Recover Features

  • Supported: AirGap
  • Supported: AutoVerify
  • Supported: Local Cache
  • Supported: Virtual Office
  • Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention

Axcient x360Recover Integrations

Axcient x360Recover Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.

Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.

Reviewers rate Flexible deployment highest, with a score of 8.9.

The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(106)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.

The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.

Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Ethan McConnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Axcient x360Recover's fixed low-cost all-inclusive model to backup across servers, workstations, Azure VM's, and Microsoft 365 is far lower cost with just as good capabilities (except retention windows) to all others we've evaluated.
Josh Hatch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Axcient's x360Recover appliance is functionally similar to Datto's Siris line. Axcient x360Recover devices offer significant cost savings over Siris without losing features or performance. Axcient x360Recover support is also much nicer to interact with over Datto. Monthly appliance leasing options from Axcient x360Recover are reasonable and make it simple for clients to see ROI.
Score 10 out of 10
Vetted Review
ResellerIncentivized
The Axcient x360Recover has been a better solution than others for managing data recovery for multiple clients.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Axcient is more partner friendly than Datto. They listen to our concerns and implement them. They are always trying to make things better. Datto seemed to only want money and only cared about that. They didn't care about the partners at all.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Axcient x360 is cheaper and as reliable as Datto.
You can also build your own appliance with Axcient x360 and we have had a lot of success with recycling old client's servers to use as BDR appliance.
Axcient support is way better than any backup companies I have ever dealt with in both the time it takes to talk to a representative and their overall knowledge of the product.
January 25, 2023

Good, not perfect

Score 6 out of 10
Vetted Review
ResellerIncentivized
Dashboard overview is good.

While x360 claims to have more extensive Backup Restoration features, specifically BMR, it does not perform well in real world situations.

More difficult to manage client users than other BDR services.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Enterprise wide usage
Strong customer focus
Product development and future perspective is clear
Product functionality and performance is good
Overall cost has been reduced which helps us in lot of back up and recovery
Score 10 out of 10
Vetted Review
Reseller
Reliable, Faster and Cheaper then the competition. Datto gave us a bad taste in our mouth on our very first client. We purchased their recommended hardware, setup and our initial install at a trial clients office with the engineer and one of our techs and when the time came, the engineer was unable to get their own product to work as expected. Luckily for us, we already explained to the client that this was a trial so we were not held accountable but if this was a live instance, it would of been embarrassing.
Score 9 out of 10
Vetted Review
Reseller
Security and encryption of Axcient is a top priority .
Axcient have all the tools to provide solutions to different kind of businesses
Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard.
Deployment process is very easy in Windows an VMWare Devices.
Michael Arnold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We've been a Datto partner for many years. For the longest time, Datto was the "Gold Standard" for this type of Business Continuity and Data Recovery (BCDR) solutions. Since our partnership with Axcient, we have completely moved away from Datto... especially now that Datto is a Kaseya Company. As for all of the other players listed... they don't hold up at all in comparison to Axcient.
November 30, 2022

Axcient backups

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used N-able's offering in the past, and switched to Axcient mainly because of the pricing. We have stayed because Axcient continues to improve on its portal and has never given us a reason to look elsewhere.
Nik Margulski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
I like Axcient x360Recover way better than Datto. I used a few Datto appliances for a couple years and as soon as contracts are up on them, I will be repurposing them to x360Recover. Unitrends MSP is a pretty good product that has a different use case. I use it for hyper visor backups.
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