I would and have recommended this product to my current clients however it is out of there price point.
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I would continue using it but it is expensive for a small business and may have a hard case justifying it.
Even with regular competitive vendor reviews, Axcient continues to be the best option for our regular clients.
Axcient is the best solution so far and to date!
Cannot comment on decision making role as I'm only in technical side
It does what we need it to do and the pricing is generally acceptable if we can adapt to selling/leasing servers as part of the model.
Other solutions such as ShadowProtect give us more granularity as to how we can backup and restore. It also allows us to restore in a much quicker fashion than Axcient allows and the process is more streamlined. ShadowProtect also does not require a separate appliance to perform and store backups.
Given the cost of the Axcient device and the solution as a whole, I feel a better solution would just be to implement VMware, install a 2nd host and run them in a cluster. This is more reliable and has more advantages than just a bare metal spin up solution.
Simply put: It's not my decision.
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
Axcient x360Recover is presented by the vendor as a cost-effective BCDR solution for Managed Services Providers (MSPs) and the SMBs they serve. Data protection and business continuity should not be out of reach for any business, and Axcient’s mission is to Keep Business Running. Described by Axcient as easy to manage, x360Recover boasts Chain-Free, AutoVerify, and PSA/RMM integration. These three technologies mean there is no chain management, data is checked for corruption before backup, and ticketing and billing processes can be fully automated. In addition, x360Recover has AirGap, which protects backups in the case of ransomware.
|Operating Systems||Windows, Mac|
Frequently Asked Questions
Axcient BRC can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.
The most common users of Axcient x360Recover (formerly BRC) are from Small Businesses and the Information Technology & Services industry.