Axcient x360Recover just works
BCDR. Virtual office. Auto verify. We use all of the above for direct2cloud and local appliance sync to Cloud vault. Self managed and easy …
Overview
What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…
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Popular Features
- Flexible deployment (35)8.989%
- Snapshots (35)8.787%
- Instant recovery (35)8.181%
- Management dashboard (35)7.979%
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What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…
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- Competitors
- Tech Details
- FAQs
What is Axcient x360Recover?
Axcient
x360Recover is a business
continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they
serve. x360Recover protects data from cyberthreats like ransomware or risks like
accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or
appliance-based deployment, x360Recover is designed to cover all modern backup and
recovery use cases—including appliance, server, and cloud-to-cloud—with a
solution built on Axcient's proprietary Chain-Free backup technology and including
features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By
eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup
integrity is automatically verified, and one or more systems can be virtualized
almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less
than 1-hour.
Axcient x360Recover Features
- Supported: AirGap
- Supported: AutoVerify
- Supported: Local Cache
- Supported: Virtual Office
- Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention
Axcient x360Recover Integrations
Axcient x360Recover Competitors
Axcient x360Recover Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.
Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.
Reviewers rate Flexible deployment highest, with a score of 8.9.
The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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- Business Problems Solved
- Recommendations
Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.
The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.
Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 03, 2023
User Axcient x360Recover to sleep well at night
We needed a cost-effective solution that provided adequate system backups and required little time to manage. Axcient x360Recover fit our needs perfectly, and their support has always been above-par. We use Axcient x360Recover to back up our internal servers. We also deploy Axcient x360Recover within our client's networks. The direct-to-cloud service works great for clients that need data protection but not onsite virtualization. \Axcient x360Recover performs regular image-based local backups and replicate to the cloud while providing virtualization capabilities in case of server failure.
- Backup status reports are well designed and require little management time
- Knowledgeable and personable support staff when you need
- Multi-tenant cloud-based backup management
- Appliance leasing at affordable monthly cost
- Local drive cache when you need quick data restoration without an on-site virtualization appliance
- Client-side backup agent lacks GUI-based configuration
- Licensing portal is a bit non-intuitive
- Appliance repurposing could be simpler
100%
10.0
96.92307692307692%
9.7
100%
10.0
- Server failure no longer stops business production
- Clients have commented they feel worry-free having an appliance
- Increases client retention when you get to easily "save the day"
Axcient's x360Recover appliance is functionally similar to Datto's Siris line. Axcient x360Recover devices offer significant cost savings over Siris without losing features or performance. Axcient x360Recover support is also much nicer to interact with over Datto. Monthly appliance leasing options from Axcient x360Recover are reasonable and make it simple for clients to see ROI.
3
All our technicians are trained to deploy and manage Axcient x360Recover. As the company President, I use it on all our systems to guarantee data protection within our organization.
3
Anyone trained in Windows Server administration will have no issue managing Axcient x360Recover, and our tier 1 support handles 70% of all related tickets.
- Protecting in-house mission-critical systems
- Protecting off-site staff laptops
- Guaranteeing data is recoverable from any point in time
- Bring-Your-Own-Device makes it very economical to deploy Axcient x360Recover
- Warm our office
We use Axcient x360 Recover to backup our on-premises servers for ourselves and for all of our Managed IT clients. In addition to having the on-premises backup appliance for immediate business continuity and recovery, we also leverage the Direct to Cloud agents for all workstations and laptops both for ourselves and all of our clients as well. We have been extremely satisfied with Axcient as a company and their support team are true "Rockstars"!
- Setup and configuration is extremely easy.
- The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
- Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
- The system documentation is concise and easy to use.
- The support team is absolutely fantastic.
- It hasn't been a problem for us, but the web management interface might be a little tricky for new or inexperienced technicians that are not very familiar with backup and recovery platforms in general.
100%
10.0
100%
10.0
96%
9.6
- With other solutions, the cost quickly became prohibitive and we had to carefully select which "CRITICAL" devices would be backed up in order to control costs. Now with Axcient, we have been able to save over 50% on backup costs for ourselves and our clients, which has allowed us the financial freedom to make sure that EVERY device is backed up.
- Datto Alto, Datto Backupify, Datto Cloud Continuity, Datto SaaS Protection, Datto File Protection, Datto SIRIS, Unitrends Data Center Backup and Recovery, Unitrends MSP, Spanning Backup for Office 365, Veeam Backup & Replication, Veeam ONE and Veeam Backup for Microsoft 365
We've been a Datto partner for many years. For the longest time, Datto was the "Gold Standard" for this type of Business Continuity and Data Recovery (BCDR) solutions. Since our partnership with Axcient, we have completely moved away from Datto... especially now that Datto is a Kaseya Company. As for all of the other players listed... they don't hold up at all in comparison to Axcient.
3
IT Support Engineers
3
Typical Level 1 and Level 2 Help Desk Support Technicians should find it very easy to support.
- Full System Backup
- File Level Recovery
- Full System Recovery
- Business Continuity
- We have used Axcient x360 Recover for Physical to Virtual (P2V) Server Conversions multiple times.
- I don't know of any yet.
Yes
We replaced all of our Datto backup solutions with Axcient. I don't want to get into "Mud Slinging", but Cost was a factor and Kaseya was another. Anyone reading this who has had experience with Datto or Kaseya for more than a couple of years should understand more than I could ever write in the space provided.
- Price
- Product Features
- Product Usability
- Product Reputation
It checked all of the boxes for price, features, usability, reliability, and support. We were looking to get away from another vendor and this was exactly what we were looking for.
I would not change a thing other than I wish I would have considered Axcient sooner.
October 09, 2015
Axcient Backup is the #1 backup on the market today!
I had the pleasure to install the Axcient device for a client of mine to backup their Windows Hyper-V infrastructure.
- Unbelievably easy to set up and configure. I was backing up the servers in less then 20 mins.
- Support is fantastic, I needed them for a very minor issue and they got it resolve very fast.
- It is just an amazing product, just wish it wasn't so expensive or I would be deploying it to more clients.
- None, no one thinks about back ups but IT people. So, a solution like this, no matter how good it is, is always viewed as an expense.
No contest, it is the best backup on the market today. Everything I have read about or heard is true.
3
- Implemented in-house
November 18, 2014
Axcient Review
It was used by the entire organization. It addressed the problem of not having to use tapes and the ability to restore items with that level of granularity and not have to do it manually through Putty was great.
- Can restore Outlook emails down to the actual email and not have to restore an entire DB.
- No reason to take tapes home anymore.
- It has an easy to follow GUI that will allow you to restore in minutes.
- More storage growth options. We ran out of storage very quickly.
- There were problems with the backups using too much bandwidth and killing the network. There should be a less invasive way to accomplish backups during the day.
- Increased employee efficiency since we were able to pull items quickly and easily.
- Good customer service since we had items readily available.
NetApp and Veem is what I have seen used in the past. Axcient has a more granular backup method and is easier to use.
1
Backup operators