TrustRadius Insights
MagHub is a software platform that helps businesses standardize and track their business processes. Customers report that it has become a …
Overview
What is MagHub?
MagHub is a CRM/ERP and publishing workflow tool that aims to help users improve a media business whether print or digital. Based in the cloud, MagHub is described by the vendor as easy to deploy, use, and manage. MagHub is…
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What is MagHub?
MagHub is a CRM/ERP and publishing workflow tool that aims to help users improve a media business whether print or digital. Based in the cloud, MagHub is described by the vendor as easy to deploy, use, and manage. MagHub is designed to be the only media publication CRM/ERP and publishing tool that…
Entry-level set up fee?
- $500 Per Self-Startup InstallationRequired
For the latest information on pricing, visithttps://www.maghub.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Welcome to MagHub - 2 Min Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is MagHub?
MagHub is a CRM/ERP and publishing workflow tool that aims to help users improve a media business whether print or digital. Based in the cloud, MagHub is described by the vendor as easy to deploy, use, and manage. MagHub is designed to be the only media publication CRM/ERP and publishing tool that any publisher needs to run a successful business. MagHub offers a portfolio of integrations including QuickBooks Online, Adobe InDesign, Twilio, Gmail, Outlook, MediaRadar, WooCommerce, Google Ad Manager, and Zapier.
MagHub Features
- Supported: Ad Sales CRM
- Supported: Workflow Automation
- Supported: Order Management
- Supported: Billing & Invoicing
- Supported: Project Management
- Supported: Data & Reporting
- Supported: Vendor Management
- Supported: Finance & Administration
- Supported: Production & Layout
- Supported: Subscription Management
MagHub Screenshots
MagHub Integrations
- QuickBooks Online
- Pendo.io
- Authorize.net
- Constant Contact
- Clearbit
- Dropbox
- Mailchimp
- MediaRadar
- Slack
- Twilio
- Twilio Frontline
- Google Ad Manager
- WooCommerce
- Zapier
- Adobe InDesign
- Metabase
- Google Suite
- Mailchimp Transactional Email (Mandrill)
- Microsoft Outlook
- Gravity Forms
MagHub Competitors
- Magazine Manager
- Ad Sales Genius
- Launchpad Digital Media
MagHub Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada, United Kingdom, Australia, New Zealand |
| Supported Languages | English |
MagHub Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 70% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 5% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
MagHub is a software platform that helps businesses standardize and track their business processes. Customers report that it has become a one-stop-shop for tracking business processes, eliminating the need for multiple programs. With features such as sales tools, easy invoicing, and digital tear sheets, MagHub has helped streamline production cycles and cut costs associated with using multiple programs.
The platform is user-friendly, allowing even less tech-savvy team members to catch on quickly. Many users have found that MagHub has helped them to manage and provide instructions and materials themselves, eliminating bottlenecks in the flow of information between sales and production. Moreover, some customers have reported that the software is easily configurable, which enables them to continue using their existing processes without having to change them.
MagHub's customer service is exceptional; representatives are eager to help users and accommodate special requests. The developers are dedicated to improving the functionality of the software on a monthly basis, and the customer support team is extremely responsive. Overall, customers have found MagHub to be an essential tool for businesses looking to standardize their processes while cutting costs and increasing productivity.
Live Chat Support: Reviewers have consistently praised the live chat support provided by MagHub, with many describing it as superb and helpful. Users appreciate the quick response times and thorough answers to their questions.
Flexibility and Customization: Many reviewers have highlighted the flexibility and customization options available in MagHub, allowing them to tailor the software to their specific industry needs. The ability to customize features has proven valuable for users looking to streamline their processes.
Integration with Third-Party Vendors: Several reviewers have noted that MagHub integrates well with a variety of third-party vendors, making it easier to collect and share client data within their team. This feature has been particularly useful for businesses looking to improve collaboration across different departments.
Confusing UI: Some users have expressed difficulty in navigating MagHub due to its confusing user interface. They report having to invest a great deal of effort into learning and adapting to the software, with some features not being intuitive enough. This steep learning curve has made it challenging for some users to master MagHub's functionality.
Outdated help center: The help center can become outdated when updates are made, making it hard to navigate at times. Users have noted that documentation of features and settings may not provide sufficient information on how settings might impact future use, leading them to spend extra time troubleshooting issues.
Poor integration: Several reviewers claim that MagHub doesn't integrate well with other systems such as Gmail, which requires users to add BCC every time they send an email out. Additionally, invoicing from MagHub is considered outdated and difficult by some reviewers. These factors coupled with slow customer support make using this software seem less efficient compared to competitors.