TrustRadius
https://media.trustradius.com/product-logos/uF/wt/FBI1WSNRN2ZO.JPEGAzuqua is great for in-depth automation.We are currently using Azuqua to make an automated connection between Smartsheet and our Dynamics 365 CRM. Azuqua pulls data from each, verifies, then updates. This allows our other departments to freely share information with sales and for us to leverage CRM for customer service needs without requiring manual modification.,There is a customized help button for each card that gives details on what it does and sometimes examples of what it should work like. This helps decide the best way to accomplish the business problem. During the trial period and for accounts at higher subscription levels, Azuqua has dedicated assistance people who will screen share or email you examples to help work through points where you are stuck. Azuqua integrates cleanly with many software applications. We are only using it for two, but the possibilities are endless for what you can accomplish with it.,The help and community features are lacking depth and sometimes don't quite work.,10,Azuqua does have the capability to eliminate certain manual tasks, and the branching capabilities mean that it is simple to add verification to the process of information transfer. Instead of just moving data from one place to another it can be verified or compared to something else first, then Azuqua makes the decision to move it or not. This allows confidence that the information stays accurate.,I hoped to integrate Smartsheet and CRM to allow changes to happen in one place and be reflected in another. Because of Azuqua we have been able to extend use of both systems much further.,The alternative approach required double data entry which simply wasn't happening. I have also used Azuqua to remove the need for some manual changes, and that has saved multiple days of time for me in the current process changes I am launching.,The existence of Azuqua has increased employee morale and openness to the two systems. People are getting in there and adding information which is being shared with the whole team.,Zapier and Microsoft 365 BusinessAzuqua for a Startup Managed Service OrganisationWe are using it to integrate processes between Salesforce, Office 365 and a number of 3rd party systems.,The concept of reduced code to simplify use by less technical teams lowers the barriers to integration and allows teams to collaborate with ideas and concepts much easier The ability to review simply any error cases simplifies the old approaches of debugging and reviewing large and complex logs While not strictly part of the platform the support team's efforts to assist, to help clarify issues and then (where necessary) to resolve bugs was a large benefit and a key driver to extend the platform's footprint.,The number and extent of the application interfaces need to extend to expand on a key benefit - the reduced code and simplicity provided by the card approach. The depth and breadth of the debug/error information to assist in the identification of faults/configuration issues More documentation with worked examples including extending and soliciting contributions from the Azuqua community.,8,I used Azuqua to integrate Salesforce Opportunities and Wrike projects to eliminate manual effort and to extend the sales -> delivery process to be an end to end as possible. This was a major step forward for my organization. I also used Azuqua to integrate Salesforce Cases to automate customer updates when case comments were added. This introduced consistency in how we communicated with clients.,The outcomes we sought were to integrate platforms and automate processes. These goals were met and with new knowledge were being extended.,Our goals were not time saving related and so no metrics are available for analysis. Existing processes were stabilised and made more consistent and in the process effort was reduced but given the original gaps and lapses in processes an analysis of time saving was not made.,Improved process consistency and data accuracy Improved customer experience,,Salesforce Lightning, Wrike, NetSuite, Xero, Microsoft Office 365, Power BI For Office 365More than what meets the eyeWe are leveraging Azuqua to bridge the disconnect between Zendesk, Jira, and Salesforce. All of them have integrations to one another but are lacking which is where Azuqua comes into play. I am certain that we've only scratched the surface with what Azuqua can do and can not wait to continue leveraging this product for other use cases. Other departments across the organization are already using this and will continue to grow.,The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience. Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content. They seem to take feedback seriously and will continue to evolve and make a better product.,The lack of connection/card documentation. Every card does have a section with details, but they are sometimes lacking. The help center and community also need some structuring work. Every single connection/app should have a section with detailed documentation regarding its triggers and actions. The FLO history section needs to be more refined. It sometimes does not load and choosing the date doesn't actually show execution results from that particular day.,9,For example, when a specific tag was added to a Zendesk ticket and it had a linked Jira issued, a person would need to remember to go into Jira and add the label to the Jira issue. The label is critical to the Jira workflow as it increases its priority. Azuqua has solved this problem by automating that process.,We hope to achieve a work environment that is less dependent on human error/manual processes. We internally send a lot of emails to kick off processes so we are hoping Azuqua can solve those problems.,I am not too sure since I am not a developer, but it has to be much quicker.,Increased employee productivity Reduced errors from manual work Increased efficiency,ZapierAzuqua is an API BeastIn the service of a Digital Asset Management system and complementary Project Management tool, Azuqua is employed for API calls between separate databases to automate function triggers within the integrated tools.,High compatibility with various tools and cloud stuff. Good visual UX for showing how the scripts and "flows" carry out the steps you direct the Azuqua tool to perform. Good visual UX for showing errors when hiccups occur and you gotta do some troubleshooting.,For n00bs, a sort of semantic template tool builder would be awesome. An interface Where you Type out something like "If I need to based on " etc and a potential script flow is auto-generated for Testing.,9,If your company works on a scale you need to automate as much as possible. By virtue of the "cookie cutter" nature of our projects and the divided silos of our team, we needed a tool to link all the triggers and apply appropriate naming conventions and project status values. Someone, at some point, has the burden of generating a datum; your operation and flow are best served to carry that over, not to replicate the effort, and to synthesize that information. We rarely get a single source of truth nowadays but having an assembled data feed with integrity works pretty good.,Azuqua has been able to trigger creating lots and lots and lots of folders, their subfolders, and fills in all the blanks. There are times you hope for more robust real-time, WIP edit updates versus singular Creation events. Azuqua has also been a useful crutch for project management tools that may lack internal features. By virtue of API calls, Azuqua can determine what's happening with a project and trigger Status changes/AutoEmails, etc. that the Project Management tool does not have its own logic and infrastructure tools to perform.,In a given day, we can get triggers in one database to create project folders for 1,000 projects in a separate database. A new folder created by human operation would take upwards of 5 minutes each. Approx. 83 man-hours for 1,000 new projects. A set of 1,000 new folders created by an Import Tool would take approximately 1 man-hour to achieve, but still requires a human operator and the waiting and transition time to do the job. The script flow does all of this in the background and we troubleshoot any sort of network errors that come with the folder creation/naming results.,Increased time savings. We could not function as a matter of daily business if we did not have a tool to automate project folders (and complementary workflow management profiles) for the thousands of projects that flow through daily. Opens up a greater understanding of all the silos and divisions within the company infrastructure and tests secure means to link those groups safely and share information. Opens up the chance to communicate with other API information sources if our company is doing a partnership with another organization. Granted everything is square with IT security.,AutoMate,OneLogin, Todoist, Adobe PhotoshopData collection from emails and automated reports in a glance.In our business, we use the Google Apps for Work Plattform for emails, storage in the cloud, etc. We implemented Azuqua to provide a solution to one of our most important customers. We had the need to retrieve data from emails coming from an automated system that we implemented in a chemical plant. This system generates emails automatically from the process control events. With Azuqua, we can get specific information from the emails and put it in a Google Sheets table to then generate reports with trend charts, etc for the customer. All this data gets refreshed in real time from the emails coming from the process control system.,Easy creation of workflows interconnecting multiple could platforms and applications. Documentation and videos are very useful for training. The support we get for free for the first implementation with Azuqua.,I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.,9,We have achieved the benefits of the Azuqua Platform by eliminating the manual data collection coming from emails and generate useful metrics and reports and generate value to our customer.,The outcomes are mainly related to having useful data from our customer, in real time and being able to generate insights and make better-informed decisions and advice our customer for solutions to implement in their chemical industry process. With Azuqua, I have met this objective.,Instead of having one person copying and pasting data coming from emails into a spreadsheet and spending 1 hr a day to do this task, now with Aquzua it is all being done automatically and we can deliver updated reports to our customer in 3 minutes.,Time savings from 1hr a day to 3 minutes. Increased productivity Enabled us to focus on the information analysis, rather on the manual data collection.,,Zoho CRMAzuqua's platform facilitates integrations to drive productivity gains and efficiencies, and is a great ROIWe use Azuqua to integrate various Marketing, Sales, and Operations systems. This reduces or eliminates manual, error-prone interactions and dramatically increases efficiencies and Sales productivity.,The interface, via it's drag and drop system, is intuitive enough for the non-programmer but also contains very robust features for data processing. Azuqua's customer support is an army of engineers, highly knowledgeable about various industry platforms (e.g. Marketo, Salesforce, Hubspot, Google Sheets, SmartSheets, etc...) The logic functions and tools mean being able to build and process sophisticated integrations.,More documentation on specific use cases, though this has already improved dramatically in the span of a year.,10,Specific to our sales process, previously we relied on our sales people people entering prospect data in both our CRM and marketing automation tool which not only resulted in errors and delays, but also meant that a significant amount of our salespeople's time was spent not actually selling. Azuqua enabled us to make sure our sales force was dedicated to selling, while ensuring that our data is processed correctly and quickly.,Increase sales efficiency by getting our inbound leads directly in their inbox and crm, with the relevant pieces of information needed to qualify opportunities quickly and efficiently, and then reach out. This is huge productivity gain because our sales resources are dedicated to the sales process, rather than automation or data analytics.,Bedrock Data lacked the customization we needed. Zapier was too linear (everything was 1 to 1, rather than many to many different triggers/actions). We tried various other systems in their infancy, but at the time Azuqua offered the more powerful solutions complemented with a rock-solid account management and support team.,Increase employee productivity Faster response time to prospects Accurate analytics,Zapier and Bedrock DataGreat way to track hard to capture KPIs and automate themThis tool is being used to create targeted notifications and streamlining communications based on criteria as needed. It addresses a lot related to automation and reporting. It also helps us to communicate status and movement of certain KPIs in a clean and automated way. It works well with Smartsheet to become an advanced notification tool, whereas Smartsheet notifications are a little more limited.,Tracking change over time and showing that in aggregate format Creating complex multiple if/then scenarios Only sending reminders if certain criteria are met,I wish the FLOs were more self explanatory. I wish it was more clear how many FLOs are needed and when to adjust a FLO vs when to create a new one. I wish the criteria screen within a FLO would allow for easier toggling/testing.,8,It has been somewhat of a task to get there, mainly because what I'm asking for is a hard metric to nail down. But, overall yes, Azuqua has helped to automate and eliminate human error in many ways within our organization. That is why we kept using them after Smartsheet built something that was pretty similar in functionality and native to their application. It just wasn't targeted enough for some of the harder metrics.,We were hoping to help track change over time related to our activities. We are still getting there, but I feel that once we nail down a few of the last pieces, we should be able to achieve this goal. Working with Patrick has been so great, and we feel confident that we are close to the end of our journey (for now!),Once we get to the final product, I expect the time savings will outweigh the time spent. We haven't gotten there just yet, and right now several of our FLOs are under review and being adjusted. But, I feel confident that we can get there and get the result that will make time savings and cost savings in the future.,Positive view related to tracking things that are tough to get to otherwise Positive in terms of automation and time saved/emails Negative in terms of time figuring out how to best use the tool,,Smartsheet, Oracle Access Management, Marketo, Salesforce Analytics Cloud, Tableau DesktopOne tool to connect them all - How Azuqua helps creatively think about process and effeciency.We onboarded Azuqua to connect Google services with our project management software in our marketing department. We then scaled it across several other projects supporting other teams as we utilized other SaaS solutions. We were able to connect 2 disparate systems to send data from one to the other, eliminating duplicate data entry as well as keeping information in sync. By utilizing Azuqua we were also able to connect our DAM system to also be integrated. It has allowed us to be nimble as well as look avoid looking for that one tool solution in our tools ecosystem so that we can custom tailed our tech stack to our needs and connect them through Azuqua.,Easy to create API connections without coding background Powerful logic capabilities to create complex if/then systems Ability to have raw HTTP API connections negating the need for a specific custom plugin for a service. As long as the service has an API connection, most likely you can utilize it.,Better failure notification system. Hard to get alerted immediately when connections fail. Takes some digging to find the reasons for failure and then restart the workflow. Better way to modify pre-existing workflows. Really needs a way to copy "cards" so that one isn't manually duplicating workflows from scratch. Better FLO management system. FLOs are lumped into one folder. Would benefit from subfolder organization. Pricing plan unbalanced between price per FLO, per table, and per user.,9,Data integrity was paramount when scaling a system that was full of human errors. By migrating to another project management software solution we minimized the human error but in term added another system for data entry. By utilizing Azuqua, we were again able to minimize duplicate entry and make sure that all systems spoke to each other and shared the same data.,Main business outcome was for scalability. By having automation we were able to go from 400 projects to ten of thousands of projects. We were also able to copy the same workflow processes for other projects with a few modifications and instantly scale those.,We had looked at other API integration services but felt Azuqua had both the customized connectors build in but also the raw http functionality. Since our DAM does not have direct integration, we were able to utilize Azuqua's implementation to automate folder creation and metadata porting that was once a manual process that took several hours to an automated workflow generation based upon a trigger.,scaling processes time savings from manual entry creative thinking for process solutions,Zapier, Workato and IFTTT,Wrike, Google Drive, BoxAzuqua, unifyingniting data under one bannerWe use Azuqa in correlation with Smartsheet. We have multiple sheets across different departments and utilize Azuqa to communicate between those sheets such as schedule updates, job scope setups and billing alerts. Azuqa helps keep our information accurate within the departments keeping everyone on the same page.,Azuqua's customer service has been excellent, walking me through creating new flows, troubleshooting flows and suggestions on how to better track and transfer information. Azuqua's interface is very user-friendly and once a basic knowledge of the system is gained, it is easy to create customized flows. Customized information in real time helps us stay ahead of our projects and competitors.,Within Smartsheet, there are parent and children functions that allow us to group and categorize data. During my experience, Azuqa had troubles adding a new date item within a parent section requiring a manual adjustment. Again with Smartsheet, often times I had to disconnect and reconnect our account to smartsheet in Azuqa to have to flows work properly again. Like restarting a router or modem for your internet. Sometime this issue would not be discovered until days later causing data to be off and out of date.,8,We have multiple personnel throughout different divisions that need access to the start date of a project. We have multiple sheets in Smartsheet to track those dates for the various departments. Azuqua has helped unifiy the start date but updated all the sheets when the date changes, which is often in construction. That way, our project management team, accounting team and closeout team are all on the same page and utilize the same data for their department specific needs.,Initially, Azuqa exposed our lack of having accurate/contradicting information between our departments. With Azuqa we have refined the process of that data collecting and distribution to improve our company's effectiveness and efficiency. We learn more and more each day and are continuing to improve our process to have the information need to excel in our industry.,When a new project was awarded, we had three different sheets that would provide the start date for that project. The preconstruction, construction management, and the accounting phase. Without Azuqa, each sheet would have to be manually entered and if one team had a reason to change the start date, the other sheets needed to be adjusted as well. Azuqua updates all sheets simultaneously and cross-checks each sheet for a change sending out notifications to the users if a change occurs. When the data had to be entered manually, often times one sheet would be overlooked causing confusion within the departments and some milestones missed. This cost time and money.,Increased employee productivity.,Smartsheet, Explorer PivotMulti process workflow connecting cross platform data.I am utilizing Azuqua to handle information flow cross-functionally both within my department and team. The flexibility, easy learning curve and depth of the product saves many hours of "busy work".,Cross-Platform: Huge strength is Azuqua's ability to connect data from multiple software platforms. This allows us to use existing technologies with new ones. Workflow: Azuqua can handle very robust automated workflows that we use often to hold if/else etc. We can solve multiple swim lane workflows in a single Azuqua FLO. Intuitive: the interface is sleek, easy to read and intuitive in design.,Support: Immediate help is hard to get as you need to submit a ticket and wait. This often times slows down the design of FLOs. Help: Not great, if any, documentation on how-tos. Forum: Not a great forum around to see how others are using Azuqua.,10,It has accomplished the minimization of duplicate data across our teams as our data is only as good as the user inputs. We have used Azuqua to trigger run information through complex processes very successfully.,We needed to connect multiple sources of data from Smartsheet, to Excel and other [tools]. We have met most but not all of these objectives, sometimes due to FLO/Table limitations and expense.,Alternative approach was connecting smartsheet to smartsheet via Smartsheet datamesh. Azuqua saved time in smartsheet process tracking, development by handling process workflow's behind the scenes.,Time Savings Innovative Thinking Data integrity,Smartsheet,Smartsheet, Microsoft Office 2016Positive ExperienceWe implemented Oracle Cloud and we used Azuqua to integrate Salesforce with Oracle so that we could pull in invoice information.,The user interface is great and makes sense. The customer support was amazing and was key to us being able to utilize Azuqua. It allows a non-engineers to manage integrations.,I wish it had an out of the box integration with Oracle. We had problems getting the files into Oracle. I wish there was a place that we could save files onto so that we could pick up the files as needed.,9,Yes, we have been able to build integrations that take human error out of the equation. It has been a success.,We were hoping to automate a lot of our admin and accounting processes around creating invoices and recording payments in salesforce. It was a success, but there is still more work to be done.,We saved about an hour a day, but as the business picks up this will increase. The alternative would be to do the work manually.,Time savings Increased Productivity,,Salesforce Analytics Cloud, QuickBooks Enterprise Solutions, Bill.comLowest cost of entry to connect your applicationsWe use many applications to run a department responsible for Marketing assets within my company. We have approximately 200 people and support a company of 150k people. Many of these applications are running independently and efforts to integrate them require custom implementation of interfacing projects. Once done, the tools also need to be hosted on some sort of infrastructure. Azuqua provides a perfect solution for this challenge as they allow GUI-based connectivity with wide range of logical functions to map the data and functions. Since we don't store any data on Azuqua's end (data transitions are transient), there is also very low security risk. As a bonus, we don't need to host any infrastructure.,GUI-based. GUI to customize data flows from one source to another. Additional applications can be added on the fly, making this a future proof Cloud based - no infrastructure to maintain Excellent support team,Even though it's GUI, it can be made a bit friendlier. Lookups can be standardized and more intelligent. Non-standard connectors cost extra to build. I think this can and should be provided to increase adoption.,10,Yes/No. The custom implementation itself require a lot of manual tasks. My specific application (Workfront) also upgraded its API while we're implementing and the need to update the connector's version was not simple. This is not entirely Azuqua's problem though.,Automated event-triggered workflow. We're currently in BETA. Once we roll it out, I have no doubt it will reach our objectives.,Alternative approach will require me to (1) Write a middle-ware to handle the web-services, (2) Design and develop a database to store the configs and transactions, (3)Maintain an infrastructure to host the middleware, and (4) Requires a team to maintain up-keeping and upgrades. Azuqua allows me to avoid all of these.,Reduction of software development time, hence team to support Time savings from maintenance, automatic scheduling, continuous monitor/upgrade of applications/web service Remove the need of having a maintenance team,In-house development,Workfront, Concur Travel and Expense, Google Drive, Adobe Experience Manager, PeopleSoft eProcurement, Ariba ProcurementAzuqua saved us 2 hours per day.Our use of Azuqua filled a niche need in our workflow. We were using Smartsheet forms to capture support requests, and use Salesforce as our CRM. Smartsheet does not have a real way of connecting the two. Azuqua made it simple to turn the form entries into a support case. In minutes I was able to set it up and had cases being assigned to the proper contacts, or had those contacts it created. Azuqua was a great help in getting this set up as well. Before we used Azuqua, we were spending an average of 2 hours per day just creating these tickets. Saving 10 hours a week was an easy decision to make.,Connecting apps: We used it specifically to take data from Smartsheet and use it to create Salesforce cases. It can do similar thing for all sorts of applications, and the list keeps growing. The customer support was incredible. More than once, a feature I requested specifically was implemented - and quickly. The application went through countless changes and progress was swift. My Azuqua rep was always available and transparent. They didn't give me false promises, and always delivered on the ones they did make. The app itself is a visual affair, and simple to use. Getting started was easy, especially with Azuqua's help, which they gave gladly. Expanding was simple, as the way that "FLOs" are built is simple, while the tool remained powerful.,The system is reliant upon the APIs of the programs it connects. More than once, a change to Smartsheet's API broke the connection. Azuqua was always quick to correct once they were alerted, but I have to wonder if there's a way to be more proactive. Still, this is minor, as the issues weren't Azuqua's fault.,10,In automating the process of turning support form entries from Smartsheet into cases inside of Salesforce, Azuqua worked exactly as we hoped. Building the integration was simple and fast, and the result was that the task of just creating these cases, which formerly used up to 2 hours of our time per day, became automated. It also allowed us to throw the case number back into the form entry, allowing us to reference easily in the event something went wrong, and making it easy to identify if a support form entry was "missed" for any reason. Azuqua consistently made all of this easy, and also allowed for built in error handling so that we would be immediately alerted if something went wrong.,We had a problem: We were spending an average of 10 hours per week turning Smartsheet form entries into cases. This was a huge time sink, and also occasionally caused errors since it was being done manually. We hoped that Azuqua would allow us to automate the creation process. After just a few minutes on the phone with one of Azuqua's experts, I had a basic FLO that turned these form entries into cases for us. From there, I was able to easily expand functionality, adding in contact creation, error handling, and confirmations of success. All of this was a simple matter using Azuqua's visual interface, and the result was exactly what we had hoped. Azuqua automated this process, freeing up a quarter of the previous asset's time. While our needs were specific and our objectives limited in scope, they were fully met, with Azuqua continuing to iterate to meet our needs more effectively.,Before we automated using Azuqua, a human asset took the form entires from Smartsheet and turned them into cases in Salesforce. Just this process- not working the case, just creating it- was using an average of 10 hours of this asset's time. Setting up Azuqua essentially reduced this to zero. It also eliminated human error, saving us additional time chasing these issues down.,Saved one quarter of the previous asset's day. Increased available time to focus on resolution, rather than preparation. Reduced errors due to manual input, saving further time.,,SmartsheetAzuqua transformed our business to a new level!The Azuqua platform originally was purchased by the services team to solve business requirements related to automated workflow and system integration. The success of the Azuqua platform within services attracted the IT team to the product who have since leveraged it across the whole organization including system critical processing.,I have used many zero-code workflow/BPM tools in my 20 years experience but this is by far the most intuitive and fastest to build with. What is amazing is that this simplicity was achieved without compromising features or performance. The Azuqua platform allows us to build complex workflows and integrations in literally minutes... much faster than developer effort that was estimated against these same tasks. In the 2 years of leveraging Azuqua there have never been any unscheduled outages. Their architecture is built in a way for guaranteed execution. There were a few instances of delays but the executions processed successfully after the delay.,The ability to search within FLOs and across multiple FLOs as well as FLO executions could be improved. API support is available to migrate FLOs from lower environments/orgs but it would be nice to have a UI for this. A role/profile based permission structure would make it easier to manage user permissions.,10,Two years ago we had an FTE 100% resposible for manual processing related to data quality type tasks. If we had continue on that manual path we would probably have about 4 FTEs at this point. We currently spend about 10% of one FTEs time performing Azuqua maintenance on the automation of these tasks. Best part is we have no manual data quality issues anymore.,Our original business outcome for Azuqua was that we could leverage the platform to allow the business operations teams to solve their own workflow and integration needs without IT and development team members. We have definitely met this objective.,Azuqua has been revolutionary in saving us time across the whole organization: Data and process quality has been drastically improved to produce more reliable data/numbers across our systems. These improvements have saved time all the way up management level through the Executive levels and Board level.Process automation has saved tremendous amounts of time across individual contributors, managers, and directors. We have also completely eliminated most of our manual operational tasks.Velocity of business improvements have increased with a dramatic decrease in implementation time. We spend much less time now on tasks like prioritizing, stack ranking, and cross-team coordination.,Even though our revenue has grown 3x since we started using Azuqua we have only marginally increased many of the teams due in large part to the efficiency gains that we have been able to realize with Azuqua. Before Azuqua we spent a large amount of time talking about technical complexities in solving for customer success and value. Now we only talking about solving for customer success and values because the technical complexities disappeared with the introduction of Azuqua.Azuqua does HTTP API integration rightWe use Azuqua for a few major business problems we needed to be addressed: Salesforce to Workfront - Accounts and Contact informationSalesforce to Workfront - Opportunity (Products) to Workfront Projects (2 way)Salesforce to Google - Client folder creation for our 5k + clients / prospectsMailgun to Workfront - Addressing workfront's email ingestion process was not sufficient for us as they miss emails which isn't ok for usWorkfront to Customer Thermometer - Surveys automatically sent out to clients to address any client issues they have with the way we solve problems We use this across our organization. Salesforce is now our one authoritative place for all CRM information. Before we had one source, but we had multiple targets that were never in sync with our authoritative system, that problem is now gone. The second major issue that is solved now is our sales to operations team process is automated. When a sale is made a project is automatically created for our operations team to address; this solves an unreal amount of communication issues we had between the two sides of our business.,Powerful GUI /Tool, if you can do something via an HTTP request Azuqua can do it History of each call is invaluable for debugging Azuqua support and community are both great to work with,For complicated workflows you're going to need a developer or someone with a very close to developer like mindset Each flow is basically a full application / integration. This isn't Azuqua's fault, but it's just the nature of the beast. Be sure you have someone capable of managing Azuqua writing flows.,10,Yes Azuqua has eliminated a bunch of our manual tasks with CRM and Project creation.,We wanted to integrate Salesforce with Workfront. This was accomplished,We probably saved 40-80 hours versus us developing the integration ourselves. I'm not sure but my gut feeling is that addressing the bugs that came up along the way are also much easier in the Azuqua platform so my gut feeling is we are saving time by having an easy to use platform for debugging and upgrading.,Increased speed at which data travels between teams,Talend Open Studio, IFTTT and Zapier,Talend Data Integration, Workfront, JIRA SoftwareAzuqua solves your problemsWe use the Azuqua platform to connect our sales system (Salesforce) with our order management (JIRA), data storage (S3) and finance (Oracle) tools. We also use it to send a notification (Slack & Gmail) to team members when certain instances occur. It helps us address the challenge of communication, duplication of effort, manual entry errors, manual entry of data and limited resources. Ultimately it has made our process lightning fast and error-free from the moment a deal closes until the deal is billed and reported upon.,Ease of use. I am not a developer, and yet with just a few hours of coaching, I was able to set up a very advanced FLO that connects half a dozen different systems and touches multiple departments. Great support. My team that help set up the FLOs were amazing and supportive, making sure to teach me as we went along. And when my original hours were over, they were always willing to help with questions, new FLOs I was creating on my own or support for errors. Logical. Being able to see the process and show it to others in my organization is easy with the logical GUI layout and connector lines and colors. It has been easy to explain to management and other departments, how this works, and how it might help other teams.,Documentation. My biggest (and only really) issue is the shortage of detailed documentation. When I have a question, I ultimately had to go back to my rep, because I could not get clear, detailed enough documentation to solve the issues on my own.,10,We met all of my original objectives and every additional one I added as I came up with it. In fact, it even solved issues I didn't expect it to solve.,Our original approach was very manual and took at least 3-5 times more time than the Azuqua automated approach, plus had a much higher error rate.,It helps us address the challenge of communication, duplication of effort, manual entry errors, manual entry of data and limited resources. Time savings,ServiceRocket,Salesforce App Cloud, JIRA Software, Brightcove, Trello, Greenhouse, Periscope DataAzuqua ReviewWe are currently using Azuqua as a support program to help with Smartsheet flows. It is used in multiple departments of our organization.,Multiple program integration Strong support/troubleshoot team,Easily accessible command book/guide,8,We still have some issues as a flow will end up "broken" and we have to manually fix it. Other than that, Azuqua itself is easy to understand and saves time on our end.,There aren't many business outcomes that I hope to achieve with Azuqua. However, I am interested in learning all of the ways that Azuqua will benefit the company.,A lot! The flows that were implemented by Azuqua allowed us to have one sheet of all our information, then filter into individual sheets per person. It has saved a lot of time so that it isn't done manually.,Additional flows are pricey. Azuqua has helped save time.,Extend and automate Smartsheet with AzuquaAzuqua is being used by the IT department to automate tasks primarily in Smartsheet. In addition, there are many limitations in Smartsheet, so Azuqua provides a background extension to Smartsheet functionality (e.g.: automatically cleaning out old discussions/comments, providing cell update timestamps, and other tasks using webhooks and API calls).,Azuqua provides an amazing amount of flexibility with the various actions and functions. Integrations across dozens of platforms A Design Desk that will assist you in building complex Flo's,The learning curve for new users can be a bit steep, so more video tutorials would be great Advanced design webinars Additional usage tutorials and examples,8,Yes, Azuqua has provided us with the capability to eliminate manual tasks in a number of areas, specifically in Smartsheet. We have thousands of rows of data that need to be kept up-to-date in real-time, and with Azuqua we were able to automate a number of "update" tasks that were previously done by humans.,We were able to increase the flexibility and overall data quality in Smartsheet by integrating with Azuqua. Our scale was restricted by Smartsheet's limitations, and with Azuqua we were able to continually improve and extend the usage. I believe we've met our initial objectives, and have consistently exceeded the expectations of the stakeholders.,Hundreds of hours by automating the manual/human tasks. It's difficult to quantify the hours saved by the extension of Smartsheet we've gained using Azuqua, but overall we have saved a tremendous amount of time.,Increased visibility to our customers Improved data quality Time savings to employees allowing them to perform more important tasks,,Smartsheet, Amazon Web Services, SlackAutomate process and rely on your data more with AzuquaThe Azuqua platform is currently being leveraged by our company to consolidate important pieces of our internal data/product into Salesforce. By pushing certain pieces of data from our own product over to Salesforce, it allows the company great access and visibility and allows us to report from one place. We also use it to automate a portion of some of our processes.,Azuqua has multiple integrations that allow you to leverage the flow of data from one product to another. Azuqua allows for automatic updates from one system to another. This real time functionality is great!,The downside to using Azuqua to push data from your internal database to another source requires engineering time, which is scarce and can make it difficult to utilize Azuqua as much as needed. Building out FLO's in Azuqua is not always the most intuitive process. Having some step by step walkthroughs within the product may help people getting started.,8,We do use Azuqua to automate a process that in the past was very manual. By doing this, it also allowed for less human error and for our records to match perfectly. We specifically use Azuqua to auto create contacts in Salesforce based on users being created in our own internal product. I think we are underutilizing this feature and could automate more.,Our goal with Azuqua was to automate some processes and allow hard to find data to be more accessible in Salesforce. We have done both of these things, though because of the engineering time that has to be spent, we are underutilizing the tool and are unable to move forward on pushing many of the desired data points over to other sources.,Azuqua has most likely saved about 10-15 hours a week just off automating one process.,Azuqua has had a positive impact on our business objectives by decreasing time spent on manual/repetitive tasks. Azuqua has allowed us to keep data more consistent across multiple sources.,,RapportiveAzuqua for SmartsheetWe're only using it within our department. The primary use case we had for using Azuqua was to consolidate Smartsheets. However, because we were kept adding to the number of Smartsheets we found Azuqua could not easily scale and therefore we have abandoned this use case. Our second use case was for 1-click update requests. This is where Azuqua is extremely beneficial as it is saving a lot of time in creating the update request. We have to send out multiple update requests based on standard wording but having to create those manually is very time-consuming. We can now check a box in Smartsheet and Azuqua will automatically generate and send the update request.,Repetitive actions which are fairly static i.e. do not change much. Once the work flows are set up they can be forgotten about.,Where there are constant changes. Using them for consolidating sheets where the fields in the sheets may change and new sheets are added starts to introduce a whole level of complexity which to be honest negates using Azuqua.,8,Certainly for our second use case of automated update requests, Azuqua has enabled us to eliminate a very laborious manual task.,We've had to drop the Smartsheet consolidations as our playing field was just too dynamic. However the update requests have certainly met the objective. It must be said it took around 6 months to get these set up properly though.,We're saving maybe 3 mins every time we send out update requests manually - we send out on average 300-400 a year.,Increased employee productivity - time savings,,Smartsheet, Atlassian Confluence, MS SharePointSimple UI with powerful resultsWe use Azuqua to integrate multiple systems including Workfront, GitHub, Slack, etc., to support a handful of processes including ticket issue creation and reminder messages.,A vast number of ready connectors A great support group that has helped with issues as well as customizations Reliability,Having a separate FLO for looping is sometimes cumbersome,9,We have a timesheet routine that runs daily, determines if an employee forgot to complete their timesheet, checks to ensure they we're not on approved time-off, and sends them a reminder via Slack. We previously manually reminded employees which was a long process each day.,Eliminate manual tasks that need to be done but suck up valuable time. This tool has done a fantastic job.,The process described a few questions ago used to take five managers a half-hour every single day.,Time savings, some things should simply not require a human to perform,,JIRA Software, Slack, BitbucketAzuqua makes it easyOur professional services team uses Smartsheets to manage our implementation projects. The rest of our organization uses custom-built Salesforce objects to manage their tasks. We use Azuqua to link Salesforce with Smartsheets in an effort to streamline workflows and communication. It helps ensure that our project managers and group leaders can work in their specific applications but still keep other teams informed of their progress.,It allows us to keep systems in sync It is easy to configure The breadth of the system integrations is impressive, it has a pre-built link for all of our primary systems We have used the professional services team at Azuqua to assist on a couple of projects and they are easy to work with and the cost is very affordable,We have found the learning curve is a bit steep so we prefer to have Azuqua build our flows for us,9,We have been able to eliminate manual tasks and improve data quality by taking the manual work out of system updates. We have complex projects with many teams involved. Asking them to update multiple systems meant data issues and often stale information. Azuqua has eliminated the need for people to do this and thus has improved our data quality.,Our tasks are now synced between the various team's relevant systems. This has allowed us to automate many of the manual tasks, which has improved data quality and streamlined our workflows.,Our alternative method would be a manual updating of the relevant systems. Azuqua saves us approximately 4-5 hours a week but more important, it improves the quality of our data.,Increase employee productivity Centralized important data for reporting Simplified workflows,15Five, Salesforce Service Cloud, JIRA Software, Smartsheet, LitmosAutomation between appsWe use the azuqua platform for integration with prontoforms and Dropbox. The automation of Azuqua allows for files being submitted in an unshared folder to automatically move into shared folders so the whole company has access. What this limits for us is manual copying and pasting which is timely. Overall great feature.,Their support is awesome Connects with customers Provides what is needed automation wise,More use case scenarios, discussion boards? More apps for integration,10,Yes, this is exactly what we use it for. We have eliminated the manual task of dragging and dropping files to a shared folder for everyone's access.,Time efficiency and overall smoother business operations in real time.,Hours that are still accumulating overtime and will continue to add up.,Increased productivity Smoothness of operations Manual entry not needed,Zapier,Smartsheet, Dropbox Business, ProntoFormsAzuqua is very helpful for cross-application workflowsAzuqua helps us connect the various applications and data sources we use on a daily basis to create crucial workflows for many of our business operations. It's used primarily by the operations team to kick off actions in Salesforce, for example, and to send reminder emails when necessary fields or items have not been completed to the proper owner.,Has drag and drop functionality Strong tech support Can work across almost any application,It is a little complicated to use at first Could have better documentation for how to build Flos Better training for new users,7,It's helped increase the adoption of Salesforce and Gainsight from our Partner Services team It saves time from building multiple workflows in Salesforce to accomplish the same goals Saves headcount by not needing data multiple data entry employees,,YouEarnedIt, Okta, BetterWorks
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Azuqua
31 Ratings
Score 8.1 out of 101
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Azuqua Reviews

Azuqua
31 Ratings
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Score 8.1 out of 101
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Brooke Addams profile photo
December 09, 2018

Review: "Azuqua is great for in-depth automation."

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using Azuqua to make an automated connection between Smartsheet and our Dynamics 365 CRM. Azuqua pulls data from each, verifies, then updates. This allows our other departments to freely share information with sales and for us to leverage CRM for customer service needs without requiring manual modification.
  • There is a customized help button for each card that gives details on what it does and sometimes examples of what it should work like. This helps decide the best way to accomplish the business problem.
  • During the trial period and for accounts at higher subscription levels, Azuqua has dedicated assistance people who will screen share or email you examples to help work through points where you are stuck.
  • Azuqua integrates cleanly with many software applications. We are only using it for two, but the possibilities are endless for what you can accomplish with it.
  • The help and community features are lacking depth and sometimes don't quite work.
Azuqua is well suited to connect data based systems or to add an extra level of automation to Smartsheet without requiring the control center. It is also well suited for people who don't have in depth understandings of programming. The UI is mostly visual with click and drag systems instead of requiring manually entered variables.
Read Brooke Addams's full review
Scott Neylon profile photo
June 13, 2018

Review: "Azuqua for a Startup Managed Service Organisation"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using it to integrate processes between Salesforce, Office 365 and a number of 3rd party systems.
  • The concept of reduced code to simplify use by less technical teams lowers the barriers to integration and allows teams to collaborate with ideas and concepts much easier
  • The ability to review simply any error cases simplifies the old approaches of debugging and reviewing large and complex logs
  • While not strictly part of the platform the support team's efforts to assist, to help clarify issues and then (where necessary) to resolve bugs was a large benefit and a key driver to extend the platform's footprint.
  • The number and extent of the application interfaces need to extend to expand on a key benefit - the reduced code and simplicity provided by the card approach.
  • The depth and breadth of the debug/error information to assist in the identification of faults/configuration issues
  • More documentation with worked examples including extending and soliciting contributions from the Azuqua community.
The integration I used Azuqua for was based on Salesforce, Wrike and Office 365. I found the integration of Salesforce reasonably straightforward, Wrike was limited in the "cards" capability but functional (there are bugs but there are also workarounds but they required assistance from the Azuqua support team) and Office 365 was quite immature (primarily around Excel bugs but also email was limited).
Read Scott Neylon's full review
Travis Abdelhamed profile photo
May 03, 2018

Azuqua Review: "More than what meets the eye"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are leveraging Azuqua to bridge the disconnect between Zendesk, Jira, and Salesforce. All of them have integrations to one another but are lacking which is where Azuqua comes into play. I am certain that we've only scratched the surface with what Azuqua can do and can not wait to continue leveraging this product for other use cases. Other departments across the organization are already using this and will continue to grow.
  • The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience.
  • Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content.
  • They seem to take feedback seriously and will continue to evolve and make a better product.
  • The lack of connection/card documentation. Every card does have a section with details, but they are sometimes lacking.
  • The help center and community also need some structuring work. Every single connection/app should have a section with detailed documentation regarding its triggers and actions.
  • The FLO history section needs to be more refined. It sometimes does not load and choosing the date doesn't actually show execution results from that particular day.
Azuqua is great at connecting Apps which do not have great native integrations. This is where they really shine since a developer does not need to create an API app. There is also no deployment overhead such as servers and software.
Read Travis Abdelhamed's full review
Scott Davis profile photo
April 06, 2018

User Review: "Azuqua is an API Beast"

Score 9 out of 10
Vetted Review
Verified User
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In the service of a Digital Asset Management system and complementary Project Management tool, Azuqua is employed for API calls between separate databases to automate function triggers within the integrated tools.
  • High compatibility with various tools and cloud stuff.
  • Good visual UX for showing how the scripts and "flows" carry out the steps you direct the Azuqua tool to perform.
  • Good visual UX for showing errors when hiccups occur and you gotta do some troubleshooting.
  • For n00bs, a sort of semantic template tool builder would be awesome. An interface Where you Type out something like "If I need to based on
So often, when work is dictated by separate work process flows in different silos AKA - different TOOLS, an inevitable feature of any company, provided that there are API protocols for those different tools and your company Security IT allows it -- Azuqua can communicate between those separate databases to automate function triggers, alerts, and save your team the bandwidth to communicate office minutiae. Nothing is the perfect "Make it So" button, but Azuqua is something that gets pretty close in an imperfect world.
Read Scott Davis's full review
Guillermo Garate profile photo
March 30, 2018

Azuqua Review: "Data collection from emails and automated reports in a glance."

Score 9 out of 10
Vetted Review
Verified User
Review Source
In our business, we use the Google Apps for Work Plattform for emails, storage in the cloud, etc. We implemented Azuqua to provide a solution to one of our most important customers. We had the need to retrieve data from emails coming from an automated system that we implemented in a chemical plant. This system generates emails automatically from the process control events. With Azuqua, we can get specific information from the emails and put it in a Google Sheets table to then generate reports with trend charts, etc for the customer. All this data gets refreshed in real time from the emails coming from the process control system.
  • Easy creation of workflows interconnecting multiple could platforms and applications.
  • Documentation and videos are very useful for training.
  • The support we get for free for the first implementation with Azuqua.
  • I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.
It is well suited to interconnect data between applications in the cloud only, then it depends on a reliable internet connection. For industrial applications, many of the companies have a lot of restrictions on internet access to the cloud.
Read Guillermo Garate's full review
Loïc Engulu profile photo
March 29, 2018

Review: "Azuqua's platform facilitates integrations to drive productivity gains and efficiencies, and is a great ROI"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Azuqua to integrate various Marketing, Sales, and Operations systems. This reduces or eliminates manual, error-prone interactions and dramatically increases efficiencies and Sales productivity.
  • The interface, via it's drag and drop system, is intuitive enough for the non-programmer but also contains very robust features for data processing.
  • Azuqua's customer support is an army of engineers, highly knowledgeable about various industry platforms (e.g. Marketo, Salesforce, Hubspot, Google Sheets, SmartSheets, etc...)
  • The logic functions and tools mean being able to build and process sophisticated integrations.
  • More documentation on specific use cases, though this has already improved dramatically in the span of a year.
Azuqua eliminates the need to have a company's own engineers build integrations for platforms that don't natively interact. This means being able to dedicate those resources to the business' core product and services, rather than towards third party systems. Because everything is automated it removes any sort of error and lag associated with human interactions.
Read Loïc Engulu's full review
Julie Leonard profile photo
March 27, 2018

Azuqua Review: "Great way to track hard to capture KPIs and automate them"

Score 8 out of 10
Vetted Review
Verified User
Review Source
This tool is being used to create targeted notifications and streamlining communications based on criteria as needed. It addresses a lot related to automation and reporting. It also helps us to communicate status and movement of certain KPIs in a clean and automated way. It works well with Smartsheet to become an advanced notification tool, whereas Smartsheet notifications are a little more limited.
  • Tracking change over time and showing that in aggregate format
  • Creating complex multiple if/then scenarios
  • Only sending reminders if certain criteria are met
  • I wish the FLOs were more self explanatory.
  • I wish it was more clear how many FLOs are needed and when to adjust a FLO vs when to create a new one.
  • I wish the criteria screen within a FLO would allow for easier toggling/testing.
It is suited to track things that have multiple factors influencing it. It works well with more complicated KPI tracking requests. It works well with trying to aggregate things that move over space and time.

It is less appropriate for easier tracking items where Smartsheet notifications is a more straight forward option.
Read Julie Leonard's full review
Hoon Kim profile photo
March 27, 2018

Review: "One tool to connect them all - How Azuqua helps creatively think about process and effeciency."

Score 9 out of 10
Vetted Review
Verified User
Review Source
We onboarded Azuqua to connect Google services with our project management software in our marketing department. We then scaled it across several other projects supporting other teams as we utilized other SaaS solutions. We were able to connect 2 disparate systems to send data from one to the other, eliminating duplicate data entry as well as keeping information in sync. By utilizing Azuqua we were also able to connect our DAM system to also be integrated. It has allowed us to be nimble as well as look avoid looking for that one tool solution in our tools ecosystem so that we can custom tailed our tech stack to our needs and connect them through Azuqua.
  • Easy to create API connections without coding background
  • Powerful logic capabilities to create complex if/then systems
  • Ability to have raw HTTP API connections negating the need for a specific custom plugin for a service. As long as the service has an API connection, most likely you can utilize it.
  • Better failure notification system. Hard to get alerted immediately when connections fail. Takes some digging to find the reasons for failure and then restart the workflow.
  • Better way to modify pre-existing workflows. Really needs a way to copy "cards" so that one isn't manually duplicating workflows from scratch.
  • Better FLO management system. FLOs are lumped into one folder. Would benefit from subfolder organization.
  • Pricing plan unbalanced between price per FLO, per table, and per user.
If you are using many difference cloud tools, Azuqua most likely can connect them.

Make sure to get IT security buy off to implement.
Read Hoon Kim's full review
Jason Mills profile photo
March 27, 2018

Review: "Azuqua, unifyingniting data under one banner"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Azuqa in correlation with Smartsheet. We have multiple sheets across different departments and utilize Azuqa to communicate between those sheets such as schedule updates, job scope setups and billing alerts. Azuqa helps keep our information accurate within the departments keeping everyone on the same page.
  • Azuqua's customer service has been excellent, walking me through creating new flows, troubleshooting flows and suggestions on how to better track and transfer information.
  • Azuqua's interface is very user-friendly and once a basic knowledge of the system is gained, it is easy to create customized flows. Customized information in real time helps us stay ahead of our projects and competitors.
  • Within Smartsheet, there are parent and children functions that allow us to group and categorize data. During my experience, Azuqa had troubles adding a new date item within a parent section requiring a manual adjustment.
  • Again with Smartsheet, often times I had to disconnect and reconnect our account to Smartsheet in Azuqa to have to flows work properly again. Like restarting a router or modem for your internet. Sometime this issue would not be discovered until days later causing data to be off and out of date.
As a subcontractor, we have multiple construction projects going on at once with many more upcoming that need to be scheduled out. Azuqa helps keep track of start date and preconstruction documents required before a start of a project such as permits, submittals and safety documents. With so many projects going on, it can be difficult to track all the data that is constantly changing. Azuqa helps clear the clutter of multiple entries and unifies the data throughout the departments.
Read Jason Mills's full review
Mark Schlanser profile photo
July 03, 2018

Azuqua Review: "Multi process workflow connecting cross platform data."

Score 10 out of 10
Vetted Review
Verified User
Review Source
I am utilizing Azuqua to handle information flow cross-functionally both within my department and team. The flexibility, easy learning curve and depth of the product saves many hours of "busy work".
  • Cross-Platform: Huge strength is Azuqua's ability to connect data from multiple software platforms. This allows us to use existing technologies with new ones.
  • Workflow: Azuqua can handle very robust automated workflows that we use often to hold if/else etc. We can solve multiple swim lane workflows in a single Azuqua FLO.
  • Intuitive: the interface is sleek, easy to read and intuitive in design.
  • Support: Immediate help is hard to get as you need to submit a ticket and wait. This often times slows down the design of FLOs.
  • Help: Not great, if any, documentation on how-tos.
  • Forum: Not a great forum around to see how others are using Azuqua.
Azuqua is great at collecting multiple data sources based on many criteria into a single FLO. It can process complex multi-team workflows in a single FLO.
Read Mark Schlanser's full review
Justin Farr, CPA profile photo
July 03, 2018

Azuqua Review: "Positive Experience"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented Oracle Cloud and we used Azuqua to integrate Salesforce with Oracle so that we could pull in invoice information.
  • The user interface is great and makes sense.
  • The customer support was amazing and was key to us being able to utilize Azuqua.
  • It allows a non-engineers to manage integrations.
  • I wish it had an out of the box integration with Oracle. We had problems getting the files into Oracle.
  • I wish there was a place that we could save files onto so that we could pick up the files as needed.
Azuqua is well suited to allow non-engineers to manage system integrations. Azuqua can be hard if the integration gets too complicated. It was difficult to train users on the complicated FLOs we built.
Read Justin Farr, CPA's full review
Suparman Widjaja profile photo
April 09, 2018

Azuqua Review: "Lowest cost of entry to connect your applications"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use many applications to run a department responsible for Marketing assets within my company. We have approximately 200 people and support a company of 150k people.

Many of these applications are running independently and efforts to integrate them require custom implementation of interfacing projects. Once done, the tools also need to be hosted on some sort of infrastructure.

Azuqua provides a perfect solution for this challenge as they allow GUI-based connectivity with wide range of logical functions to map the data and functions. Since we don't store any data on Azuqua's end (data transitions are transient), there is also very low security risk. As a bonus, we don't need to host any infrastructure.
  • GUI-based. GUI to customize data flows from one source to another. Additional applications can be added on the fly, making this a future proof
  • Cloud based - no infrastructure to maintain
  • Excellent support team
  • Even though it's GUI, it can be made a bit friendlier.
  • Lookups can be standardized and more intelligent.
  • Non-standard connectors cost extra to build. I think this can and should be provided to increase adoption.
Appropriate: Any applications that expose API and web-services. There is no need to worry about coding languages that fit Web-service standards.

Not appropriate: Applications inside the firewall that needs to be exposed for Azuqua to connect. Or any environments that require on-prem installations
Read Suparman Widjaja's full review
J. D. Ridenour profile photo
April 09, 2018

User Review: "Azuqua saved us 2 hours per day."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our use of Azuqua filled a niche need in our workflow. We were using Smartsheet forms to capture support requests, and use Salesforce as our CRM. Smartsheet does not have a real way of connecting the two. Azuqua made it simple to turn the form entries into a support case. In minutes I was able to set it up and had cases being assigned to the proper contacts, or had those contacts it created. Azuqua was a great help in getting this set up as well.

Before we used Azuqua, we were spending an average of 2 hours per day just creating these tickets. Saving 10 hours a week was an easy decision to make.
  • Connecting apps: We used it specifically to take data from Smartsheet and use it to create Salesforce cases. It can do similar thing for all sorts of applications, and the list keeps growing.
  • The customer support was incredible. More than once, a feature I requested specifically was implemented - and quickly. The application went through countless changes and progress was swift.
  • My Azuqua rep was always available and transparent. They didn't give me false promises, and always delivered on the ones they did make.
  • The app itself is a visual affair, and simple to use. Getting started was easy, especially with Azuqua's help, which they gave gladly. Expanding was simple, as the way that "FLOs" are built is simple, while the tool remained powerful.
  • The system is reliant upon the APIs of the programs it connects. More than once, a change to Smartsheet's API broke the connection. Azuqua was always quick to correct once they were alerted, but I have to wonder if there's a way to be more proactive. Still, this is minor, as the issues weren't Azuqua's fault.
As stated earlier, our use case for Azuqua was very specific: We used Smartsheet forms to capture support requests, and used Azuqua to create cases in Salesforce from this data. For this, it worked flawlessly, though Smartsheet's limitation ultimately caused us to stop using it. Azuqua can connect lots of apps, but I cannot speak to where its limitations truly lie. For moving data from fields in one program to fields in another, it works great and is easy to use and maintain.
Read J. D. Ridenour's full review
Jeff DaSilva profile photo
March 29, 2018

Review: "Azuqua transformed our business to a new level!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
The Azuqua platform originally was purchased by the services team to solve business requirements related to automated workflow and system integration. The success of the Azuqua platform within services attracted the IT team to the product who have since leveraged it across the whole organization including system critical processing.
  • I have used many zero-code workflow/BPM tools in my 20 years experience but this is by far the most intuitive and fastest to build with. What is amazing is that this simplicity was achieved without compromising features or performance.
  • The Azuqua platform allows us to build complex workflows and integrations in literally minutes... much faster than developer effort that was estimated against these same tasks.
  • In the 2 years of leveraging Azuqua there have never been any unscheduled outages. Their architecture is built in a way for guaranteed execution. There were a few instances of delays but the executions processed successfully after the delay.
  • The ability to search within FLOs and across multiple FLOs as well as FLO executions could be improved.
  • API support is available to migrate FLOs from lower environments/orgs but it would be nice to have a UI for this.
  • A role/profile based permission structure would make it easier to manage user permissions.
Azuqua has out-of-the-box connectors for every third-party vendor that we have been interested in supporting. They have even extended their connector builder to customers which has allowed us to build custom connectors to our homegrown applications. We really haven't found any scenarios where we haven't been able to accomplish our requirements.
Read Jeff DaSilva's full review
Derek Visch profile photo
March 29, 2018

User Review: "Azuqua does HTTP API integration right"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Azuqua for a few major business problems we needed to be addressed:

  • Salesforce to Workfront - Accounts and Contact information
  • Salesforce to Workfront - Opportunity (Products) to Workfront Projects (2 way)
  • Salesforce to Google - Client folder creation for our 5k + clients / prospects
  • Mailgun to Workfront - Addressing Workfront's email ingestion process was not sufficient for us as they miss emails which isn't ok for us
  • Workfront to Customer Thermometer - Surveys automatically sent out to clients to address any client issues they have with the way we solve problems

We use this across our organization. Salesforce is now our one authoritative place for all CRM information. Before we had one source, but we had multiple targets that were never in sync with our authoritative system, that problem is now gone.

The second major issue that is solved now is our sales to operations team process is automated. When a sale is made a project is automatically created for our operations team to address; this solves an unreal amount of communication issues we had between the two sides of our business.
  • Powerful GUI /Tool, if you can do something via an HTTP request Azuqua can do it
  • History of each call is invaluable for debugging
  • Azuqua support and community are both great to work with
  • For complicated workflows you're going to need a developer or someone with a very close to developer like mindset
  • Each flow is basically a full application / integration. This isn't Azuqua's fault, but it's just the nature of the beast. Be sure you have someone capable of managing Azuqua writing flows.
Great for API to API integrations which are Event based.

Not so great for non API based integrations, and not the best at bulk data integrations. Bulk Data meaning you need something to run on all of your records every day.
Read Derek Visch's full review
Treacy Seeley profile photo
March 27, 2018

User Review: "Azuqua solves your problems"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the Azuqua platform to connect our sales system (Salesforce) with our order management (JIRA), data storage (S3) and finance (Oracle) tools. We also use it to send a notification (Slack & Gmail) to team members when certain instances occur.

It helps us address the challenge of communication, duplication of effort, manual entry errors, manual entry of data and limited resources. Ultimately it has made our process lightning fast and error-free from the moment a deal closes until the deal is billed and reported upon.
  • Ease of use. I am not a developer, and yet with just a few hours of coaching, I was able to set up a very advanced FLO that connects half a dozen different systems and touches multiple departments.
  • Great support. My team that help set up the FLOs were amazing and supportive, making sure to teach me as we went along. And when my original hours were over, they were always willing to help with questions, new FLOs I was creating on my own or support for errors.
  • Logical. Being able to see the process and show it to others in my organization is easy with the logical GUI layout and connector lines and colors. It has been easy to explain to management and other departments, how this works, and how it might help other teams.
  • Documentation. My biggest (and only really) issue is the shortage of detailed documentation. When I have a question, I ultimately had to go back to my rep, because I could not get clear, detailed enough documentation to solve the issues on my own.
It is very well suited for agile, complex businesses that work across multiple cloud-based platforms, and want to automate their communication between their systems. It is not useful for server-based integrations.
Read Treacy Seeley's full review
Hakela Davalos profile photo
June 28, 2018

"Azuqua Review"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using Azuqua as a support program to help with Smartsheet flows. It is used in multiple departments of our organization.
  • Multiple program integration
  • Strong support/troubleshoot team
  • Easily accessible command book/guide
There is a strong support team that will help you with understanding everything that Azuqua has to offer.
Read Hakela Davalos's full review
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July 09, 2018

Review: "Extend and automate Smartsheet with Azuqua"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Azuqua is being used by the IT department to automate tasks primarily in Smartsheet. In addition, there are many limitations in Smartsheet, so Azuqua provides a background extension to Smartsheet functionality (e.g.: automatically cleaning out old discussions/comments, providing cell update timestamps, and other tasks using webhooks and API calls).
  • Azuqua provides an amazing amount of flexibility with the various actions and functions.
  • Integrations across dozens of platforms
  • A Design Desk that will assist you in building complex Flo's
  • The learning curve for new users can be a bit steep, so more video tutorials would be great
  • Advanced design webinars
  • Additional usage tutorials and examples
Azuqua is well suited for scenarios where you need to either connect to applications or automate tasks in another. Azuqua is not well suited for non-technical individuals.
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March 28, 2018

Review: "Automate process and rely on your data more with Azuqua"

Score 8 out of 10
Vetted Review
Verified User
Review Source
The Azuqua platform is currently being leveraged by our company to consolidate important pieces of our internal data/product into Salesforce. By pushing certain pieces of data from our own product over to Salesforce, it allows the company great access and visibility and allows us to report from one place. We also use it to automate a portion of some of our processes.
  • Azuqua has multiple integrations that allow you to leverage the flow of data from one product to another.
  • Azuqua allows for automatic updates from one system to another. This real time functionality is great!
  • The downside to using Azuqua to push data from your internal database to another source requires engineering time, which is scarce and can make it difficult to utilize Azuqua as much as needed.
  • Building out FLO's in Azuqua is not always the most intuitive process. Having some step by step walkthroughs within the product may help people getting started.
Azuqua is great for getting data/information out of a more hidden/unexposed source and being able to push that data into a place that is widely used across departments or the company to allow for greater visibility and insight. It is not well suited for those who are trying to push data out of the internal database and do not have engineering resources to assist.
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July 03, 2018

User Review: "Azuqua for Smartsheet"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We're only using it within our department. The primary use case we had for using Azuqua was to consolidate Smartsheets. However, because we were kept adding to the number of Smartsheets we found Azuqua could not easily scale and therefore we have abandoned this use case. Our second use case was for 1-click update requests. This is where Azuqua is extremely beneficial as it is saving a lot of time in creating the update request. We have to send out multiple update requests based on standard wording but having to create those manually is very time-consuming. We can now check a box in Smartsheet and Azuqua will automatically generate and send the update request.
  • Repetitive actions which are fairly static i.e. do not change much. Once the work flows are set up they can be forgotten about.
  • Where there are constant changes. Using them for consolidating sheets where the fields in the sheets may change and new sheets are added starts to introduce a whole level of complexity which to be honest negates using Azuqua.
My score is based on using Azuqua for static and repetitive actions.
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July 03, 2018

Azuqua Review: "Simple UI with powerful results"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Azuqua to integrate multiple systems including Workfront, GitHub, Slack, etc., to support a handful of processes including ticket issue creation and reminder messages.
  • A vast number of ready connectors
  • A great support group that has helped with issues as well as customizations
  • Reliability
  • Having a separate FLO for looping is sometimes cumbersome
If you have two applications that do not natively integrate, or have complex use cases that would not normally be handled by a native integration this tool is perfect.
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April 03, 2018

User Review: "Azuqua makes it easy"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our professional services team uses Smartsheets to manage our implementation projects. The rest of our organization uses custom-built Salesforce objects to manage their tasks. We use Azuqua to link Salesforce with Smartsheets in an effort to streamline workflows and communication. It helps ensure that our project managers and group leaders can work in their specific applications but still keep other teams informed of their progress.
  • It allows us to keep systems in sync
  • It is easy to configure
  • The breadth of the system integrations is impressive, it has a pre-built link for all of our primary systems
  • We have used the professional services team at Azuqua to assist on a couple of projects and they are easy to work with and the cost is very affordable
  • We have found the learning curve is a bit steep so we prefer to have Azuqua build our flows for us
If you are looking for a quick way to link systems together then you should start by looking at Azuqua. The ability to quickly define your workflows and integrate the applications is second to none.
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March 29, 2018

Azuqua Review: "Automation between apps"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the azuqua platform for integration with ProntoForms and Dropbox. The automation of Azuqua allows for files being submitted in an unshared folder to automatically move into shared folders so the whole company has access. What this limits for us is manual copying and pasting which is timely. Overall great feature.
  • Their support is awesome
  • Connects with customers
  • Provides what is needed automation wise
  • More use case scenarios, discussion boards?
  • More apps for integration
for multiple app integrations
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February 28, 2018

Review: "Azuqua is very helpful for cross-application workflows"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Azuqua helps us connect the various applications and data sources we use on a daily basis to create crucial workflows for many of our business operations. It's used primarily by the operations team to kick off actions in Salesforce, for example, and to send reminder emails when necessary fields or items have not been completed to the proper owner.
  • Has drag and drop functionality
  • Strong tech support
  • Can work across almost any application
  • It is a little complicated to use at first
  • Could have better documentation for how to build Flos
  • Better training for new users
Azuqua is extremely helpful for teams using Salesforce and their CRM along with other applications such as Gmail, JIRA, etc. It makes kicking off workflows and various events much easier to manage than by using Salesforce only. For new users Azuqua is a bit complicated to learn so if something needs to be built quick it is probably less appropriate.
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Azuqua Scorecard Summary

Feature Scorecard Summary

Pre-built connectors (19)
7.2
Connector modification (20)
7.0
Support for real-time and batch integration (17)
7.4
Data quality services (18)
7.0
Data security features (14)
7.5
Monitoring console (19)
6.4

About Azuqua

Azuqua helps people integrate their SaaS applications and build powerful custom automations across their organization. The vendor says with their solution, what used to take months of development and large IT budgets can now be accomplished in days and for a fraction of the cost. Additionally, the vendor says with Azuqua’s intuitive, powerful and reliable fully-managed platform, anyone can connect their apps and automate their work.

Azuqua's digital automation platform offers an intuitive visual designer, hundreds of comprehensive connectors, and a rich business logic library, giving users endless possibilities to build custom automations that are tailored to their specific business processes.

Key benefits:

  • Increased Accuracy & Productivity: Eliminate human error from your workflow and improve efficiency by automating time-consuming manual tasks.

  • 10x Faster Results: Build and implement solutions at a fraction of the time and cost it would take vs. traditional integration projects.

  • Powerful Customization: Customize your integrations by tapping into custom fields and building tailored logic and rules.

  • Better Customer Experiences: Integrate applications and automate processes to create customized, relevant experiences for your customers.

Azuqua Features

Cloud Data Integration Features
Has featurePre-built connectors
Has featureConnector modification
Has featureSupport for real-time and batch integration
Has featureData quality services
Has featureData security features
Has featureMonitoring console
Additional Features
Has featureAPI Publishing
Has featureTables
Has featureConnector Builder
Has featureLogic Library
Has featureError Handling

Azuqua Screenshots

Azuqua Downloadables

Azuqua Integrations

ActiveCampaign, Apigee Edge, Asana, Box, Chatter, Atlassian Confluence, Cvent Event Management, DataDog, Desk.com, DocuSign, Dropbox, Egnyte, Eventbrite, Expensify, Freshservice, Gainsight, Sprinklr Modern Care, GitHub, Google Drive, Harvest, HipChat, HubSpot, Infusionsoft by Keap, Insightly, Intercom, Jenkins, JIRA Software, Mailchimp, Marketo, Mavenlink, NetSuite, OneDrive, PagerDuty, Pipedrive, Podio, Salesforce Service Cloud, Twilio SendGrid Email Marketing, ServiceNow, MS SharePoint, Shopify, Slack, Smartsheet, Stripe, SurveyMonkey, Tableau Online, Trello, Workfront, Wrike, Wufoo, Microsoft Yammer, Zendesk, Zoho CRM, Procore, Adobe Analytics, Adobe Experience Manager, HubSpot CRM, Allocadia, Airtable, Google Analytics, Looker, PostgreSQL, Outreach, Qualtrics, QuickBooks Online, Redis, Stride, Twilio SMS, New Relic, Hootsuite, Oracle Engagement Cloud (formerly Oracle Sales Cloud), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), SumTotal Learn (formerly Maestro), Magento Commerce Cloud (formerly Magento), Salesforce, Bynder, Workplace by Facebook (Formerly Facebook at Work)

Azuqua Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Azuqua’s pricing is built for scale and is based on the number of FLOs (automations or integrations) that are turned on. There isn’t a limit to the number of applications you can connect in a FLO or on the number of executions, so there is always room to grow. For more information on pricing, visit www.azuqua.com/pricing.

Azuqua Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

Azuqua Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No