- The concept of reduced code to simplify use by less technical teams lowers the barriers to integration and allows teams to collaborate with ideas and concepts much easier
- The ability to review simply any error cases simplifies the old approaches of debugging and reviewing large and complex logs
- While not strictly part of the platform the support team's efforts to assist, to help clarify issues and then (where necessary) to resolve bugs was a large benefit and a key driver to extend the platform's footprint.
- The number and extent of the application interfaces need to extend to expand on a key benefit - the reduced code and simplicity provided by the card approach.
- The depth and breadth of the debug/error information to assist in the identification of faults/configuration issues
- More documentation with worked examples including extending and soliciting contributions from the Azuqua community.
- The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience.
- Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content.
- They seem to take feedback seriously and will continue to evolve and make a better product.
- The lack of connection/card documentation. Every card does have a section with details, but they are sometimes lacking.
- The help center and community also need some structuring work. Every single connection/app should have a section with detailed documentation regarding its triggers and actions.
- The FLO history section needs to be more refined. It sometimes does not load and choosing the date doesn't actually show execution results from that particular day.
- High compatibility with various tools and cloud stuff.
- Good visual UX for showing how the scripts and "flows" carry out the steps you direct the Azuqua tool to perform.
- Good visual UX for showing errors when hiccups occur and you gotta do some troubleshooting.
- For n00bs, a sort of semantic template tool builder would be awesome. An interface Where you Type out something like "If I need to based on
- Easy creation of workflows interconnecting multiple could platforms and applications.
- Documentation and videos are very useful for training.
- The support we get for free for the first implementation with Azuqua.
- I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.
Review: "Azuqua's platform facilitates integrations to drive productivity gains and efficiencies, and is a great ROI"
- The interface, via it's drag and drop system, is intuitive enough for the non-programmer but also contains very robust features for data processing.
- Azuqua's customer support is an army of engineers, highly knowledgeable about various industry platforms (e.g. Marketo, Salesforce, Hubspot, Google Sheets, SmartSheets, etc...)
- The logic functions and tools mean being able to build and process sophisticated integrations.
- More documentation on specific use cases, though this has already improved dramatically in the span of a year.
- Tracking change over time and showing that in aggregate format
- Creating complex multiple if/then scenarios
- Only sending reminders if certain criteria are met
- I wish the FLOs were more self explanatory.
- I wish it was more clear how many FLOs are needed and when to adjust a FLO vs when to create a new one.
- I wish the criteria screen within a FLO would allow for easier toggling/testing.
It is less appropriate for easier tracking items where Smartsheet notifications is a more straight forward option.
Review: "One tool to connect them all - How Azuqua helps creatively think about process and effeciency."
- Easy to create API connections without coding background
- Powerful logic capabilities to create complex if/then systems
- Ability to have raw HTTP API connections negating the need for a specific custom plugin for a service. As long as the service has an API connection, most likely you can utilize it.
- Better failure notification system. Hard to get alerted immediately when connections fail. Takes some digging to find the reasons for failure and then restart the workflow.
- Better way to modify pre-existing workflows. Really needs a way to copy "cards" so that one isn't manually duplicating workflows from scratch.
- Better FLO management system. FLOs are lumped into one folder. Would benefit from subfolder organization.
- Pricing plan unbalanced between price per FLO, per table, and per user.
Make sure to get IT security buy off to implement.
- Azuqua's customer service has been excellent, walking me through creating new flows, troubleshooting flows and suggestions on how to better track and transfer information.
- Azuqua's interface is very user-friendly and once a basic knowledge of the system is gained, it is easy to create customized flows. Customized information in real time helps us stay ahead of our projects and competitors.
- Within Smartsheet, there are parent and children functions that allow us to group and categorize data. During my experience, Azuqa had troubles adding a new date item within a parent section requiring a manual adjustment.
- Again with Smartsheet, often times I had to disconnect and reconnect our account to Smartsheet in Azuqa to have to flows work properly again. Like restarting a router or modem for your internet. Sometime this issue would not be discovered until days later causing data to be off and out of date.
- Cross-Platform: Huge strength is Azuqua's ability to connect data from multiple software platforms. This allows us to use existing technologies with new ones.
- Workflow: Azuqua can handle very robust automated workflows that we use often to hold if/else etc. We can solve multiple swim lane workflows in a single Azuqua FLO.
- Intuitive: the interface is sleek, easy to read and intuitive in design.
- Support: Immediate help is hard to get as you need to submit a ticket and wait. This often times slows down the design of FLOs.
- Help: Not great, if any, documentation on how-tos.
- Forum: Not a great forum around to see how others are using Azuqua.
- The user interface is great and makes sense.
- The customer support was amazing and was key to us being able to utilize Azuqua.
- It allows a non-engineers to manage integrations.
- I wish it had an out of the box integration with Oracle. We had problems getting the files into Oracle.
- I wish there was a place that we could save files onto so that we could pick up the files as needed.
Many of these applications are running independently and efforts to integrate them require custom implementation of interfacing projects. Once done, the tools also need to be hosted on some sort of infrastructure.
Azuqua provides a perfect solution for this challenge as they allow GUI-based connectivity with wide range of logical functions to map the data and functions. Since we don't store any data on Azuqua's end (data transitions are transient), there is also very low security risk. As a bonus, we don't need to host any infrastructure.
- GUI-based. GUI to customize data flows from one source to another. Additional applications can be added on the fly, making this a future proof
- Cloud based - no infrastructure to maintain
- Excellent support team
- Even though it's GUI, it can be made a bit friendlier.
- Lookups can be standardized and more intelligent.
- Non-standard connectors cost extra to build. I think this can and should be provided to increase adoption.
Not appropriate: Applications inside the firewall that needs to be exposed for Azuqua to connect. Or any environments that require on-prem installations
Before we used Azuqua, we were spending an average of 2 hours per day just creating these tickets. Saving 10 hours a week was an easy decision to make.
- Connecting apps: We used it specifically to take data from Smartsheet and use it to create Salesforce cases. It can do similar thing for all sorts of applications, and the list keeps growing.
- The customer support was incredible. More than once, a feature I requested specifically was implemented - and quickly. The application went through countless changes and progress was swift.
- My Azuqua rep was always available and transparent. They didn't give me false promises, and always delivered on the ones they did make.
- The app itself is a visual affair, and simple to use. Getting started was easy, especially with Azuqua's help, which they gave gladly. Expanding was simple, as the way that "FLOs" are built is simple, while the tool remained powerful.
- The system is reliant upon the APIs of the programs it connects. More than once, a change to Smartsheet's API broke the connection. Azuqua was always quick to correct once they were alerted, but I have to wonder if there's a way to be more proactive. Still, this is minor, as the issues weren't Azuqua's fault.
- I have used many zero-code workflow/BPM tools in my 20 years experience but this is by far the most intuitive and fastest to build with. What is amazing is that this simplicity was achieved without compromising features or performance.
- The Azuqua platform allows us to build complex workflows and integrations in literally minutes... much faster than developer effort that was estimated against these same tasks.
- In the 2 years of leveraging Azuqua there have never been any unscheduled outages. Their architecture is built in a way for guaranteed execution. There were a few instances of delays but the executions processed successfully after the delay.
- The ability to search within FLOs and across multiple FLOs as well as FLO executions could be improved.
- API support is available to migrate FLOs from lower environments/orgs but it would be nice to have a UI for this.
- A role/profile based permission structure would make it easier to manage user permissions.
- Salesforce to Workfront - Accounts and Contact information
- Salesforce to Workfront - Opportunity (Products) to Workfront Projects (2 way)
- Salesforce to Google - Client folder creation for our 5k + clients / prospects
- Mailgun to Workfront - Addressing Workfront's email ingestion process was not sufficient for us as they miss emails which isn't ok for us
- Workfront to Customer Thermometer - Surveys automatically sent out to clients to address any client issues they have with the way we solve problems
We use this across our organization. Salesforce is now our one authoritative place for all CRM information. Before we had one source, but we had multiple targets that were never in sync with our authoritative system, that problem is now gone.
The second major issue that is solved now is our sales to operations team process is automated. When a sale is made a project is automatically created for our operations team to address; this solves an unreal amount of communication issues we had between the two sides of our business.
- Powerful GUI /Tool, if you can do something via an HTTP request Azuqua can do it
- History of each call is invaluable for debugging
- Azuqua support and community are both great to work with
- For complicated workflows you're going to need a developer or someone with a very close to developer like mindset
- Each flow is basically a full application / integration. This isn't Azuqua's fault, but it's just the nature of the beast. Be sure you have someone capable of managing Azuqua writing flows.
Not so great for non API based integrations, and not the best at bulk data integrations. Bulk Data meaning you need something to run on all of your records every day.
- Ease of use. I am not a developer, and yet with just a few hours of coaching, I was able to set up a very advanced FLO that connects half a dozen different systems and touches multiple departments.
- Great support. My team that help set up the FLOs were amazing and supportive, making sure to teach me as we went along. And when my original hours were over, they were always willing to help with questions, new FLOs I was creating on my own or support for errors.
- Logical. Being able to see the process and show it to others in my organization is easy with the logical GUI layout and connector lines and colors. It has been easy to explain to management and other departments, how this works, and how it might help other teams.
- Documentation. My biggest (and only really) issue is the shortage of detailed documentation. When I have a question, I ultimately had to go back to my rep, because I could not get clear, detailed enough documentation to solve the issues on my own.
- Azuqua provides an amazing amount of flexibility with the various actions and functions.
- Integrations across dozens of platforms
- A Design Desk that will assist you in building complex Flo's
- The learning curve for new users can be a bit steep, so more video tutorials would be great
- Advanced design webinars
- Additional usage tutorials and examples
- Azuqua has multiple integrations that allow you to leverage the flow of data from one product to another.
- Azuqua allows for automatic updates from one system to another. This real time functionality is great!
- The downside to using Azuqua to push data from your internal database to another source requires engineering time, which is scarce and can make it difficult to utilize Azuqua as much as needed.
- Building out FLO's in Azuqua is not always the most intuitive process. Having some step by step walkthroughs within the product may help people getting started.
- Repetitive actions which are fairly static i.e. do not change much. Once the work flows are set up they can be forgotten about.
- Where there are constant changes. Using them for consolidating sheets where the fields in the sheets may change and new sheets are added starts to introduce a whole level of complexity which to be honest negates using Azuqua.
- It allows us to keep systems in sync
- It is easy to configure
- The breadth of the system integrations is impressive, it has a pre-built link for all of our primary systems
- We have used the professional services team at Azuqua to assist on a couple of projects and they are easy to work with and the cost is very affordable
- We have found the learning curve is a bit steep so we prefer to have Azuqua build our flows for us
- Has drag and drop functionality
- Strong tech support
- Can work across almost any application
- It is a little complicated to use at first
- Could have better documentation for how to build Flos
- Better training for new users
Azuqua Scorecard Summary
Feature Scorecard Summary
Azuqua helps people integrate their SaaS applications and build powerful custom automations across their organization. The vendor says with their solution, what used to take months of development and large IT budgets can now be accomplished in days and for a fraction of the cost. Additionally, the vendor says with Azuqua’s intuitive, powerful and reliable fully-managed platform, anyone can connect their apps and automate their work.
Azuqua's digital automation platform offers an intuitive visual designer, hundreds of comprehensive connectors, and a rich business logic library, giving users endless possibilities to build custom automations that are tailored to their specific business processes.
Increased Accuracy & Productivity: Eliminate human error from your workflow and improve efficiency by automating time-consuming manual tasks.
10x Faster Results: Build and implement solutions at a fraction of the time and cost it would take vs. traditional integration projects.
Powerful Customization: Customize your integrations by tapping into custom fields and building tailored logic and rules.
Better Customer Experiences: Integrate applications and automate processes to create customized, relevant experiences for your customers.
Azuqua’s pricing is built for scale and is based on the number of FLOs (automations or integrations) that are turned on. There isn’t a limit to the number of applications you can connect in a FLO or on the number of executions, so there is always room to grow. For more information on pricing, visit www.azuqua.com/pricing.
Azuqua Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Azuqua Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|