Azure Backup Reviews

7 Ratings
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Score 8.5 out of 100

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John Fester | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support

7
I am pretty confident that everyone knows that contacting Microsoft can be a hit or a miss. If you land a knowledgeable tech that can speak clear English, you are in luck! Now, do not let them put you on hold or transfer you...or you might get forgotten or the wrong department and have to start all over. Microsoft does offer good support and on the business level you can get good assistance...but many times must patiently get through the first many steps with the tech as they are required to follow scripts...including the steps taken to troubleshoot, regardless if you are already on step 6, they will start at step 1. Anyways, there is a tremendous number of online resources to support Azure and their products including Backups. My first step in getting assistance is to check the TechNet forums and Spiceworks forums before reaching out to Microsoft. Most times, a search on DuckDuckGo for the exact error you are troubleshooting or subject of a topic you are trying to understand, will land you an article someone wrote specifically about what you are trying to do. So there is are resources available but possibly not directly from Microsoft.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support

10
Microsoft has really listened to its user base and developed a solution to backups that work well. Their support of Azure Backup falls under the umbrella of the Azure support team overall which continues to impress as always. I feel that Azure Backup adds to the many compelling reasons that Azure continues to grow year over year.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Support

8
As Azure Backup is a Microsoft product, you get support directly from Microsoft if the product is not working as intended. This is a benefit and a drawback at the same time. The benefit being that the product ties in with the Azure platform, drawback as Microsoft support is not always the easiest to work with, depending on the technician you are assigned.
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Feature Scorecard Summary

Versioning (3)
9.3
Video files (1)
8
Audio files (1)
8
Document collaboration (2)
9.5
Access control (3)
10.0
File search (3)
8.0
Device sync (1)
9
User and role management (3)
9.7
File organization (3)
9.3
Device management (2)
8.0
Performance (3)
10.0
Reliability (3)
10.0
Storage Reports (3)
8.3

About Azure Backup

Microsoft's Azure Backup is a cloud backup service.
Categories:  Cloud Storage

Azure Backup Technical Details

Operating Systems: Unspecified
Mobile Application:No