Backblaze Business Backup

Backblaze's "set it and forget it' interface is ideal for home users. In addition, the $50/year pricing is very competitive. Most business should find Backblaze as a very good backup solution, but in cases where a backup archive needs to be kept indefinitely, alternative solutions should be looked at (specifically CrashPlan - though it is significantly more expensive at $10/month).

In My Opinion, Backblaze is good to be used as secondary storage server . Our team has the same opinion, we can use another storage server as primary storage server. We could backup to Backblaze storage server, and use it for Internal Usage to our storage sharing in our company and integrate it with team collaboration apps (rocket chat)

It's great for anyone, including enterprise. This will be great for backing up your own computer, as well as your entire companies computers. Web management makes it easy to manage computers, as well as restoring data remotely. You can even set what types of files are backed up, to ensure any non-critical files are not backed up.

Backblaze is great for drives that are always connected. If you have to unplug the external hard drive to use a USB, the drive name may change and stop backing up the external drive after plugging it back in. I bought a USB hub so I could keep my drives plugged in.

I have only contacted them once but they were very helpful!

If you have small files infrequently backed up, it's a good tool. A lot of large files require an expensive appliance to lift the data to the cloud or too much time to upload. The ability to upload multiple large files using any integration with a GUI (like Cyberduck) exists but fails.

Perfectly suited for backing up an individual computer.

I do not know how well suited Backblaze is for group backup but I know that's a feature.

[Backblaze] is great for off-site managed backups that are file level. Where it doesn't work is if you want a full image backup or backing up servers gets in the "not-ideal" direction.

Backblaze has a great use case and as long as you stick in the file-level backup, all is great!

If you work with sensitive data like my company does, Backblaze is perfect. You can backup multiple systems to the same account so the data is all stored in the same place.

They are the worst of many online backup companies.

Essentially Backblaze is a secure off-site data backup and restoration software. It does that job, and it does that job well. That's the scenario it was designed to be used in, and it does it exceptionally well. I find that it is likely best suited for medium to large businesses that have several users for a networked computer system with multiple computers on a server. If you are a small business like myself where it's me myself and I, it's a little cumbersome to recover data and is perhaps less appropriate. What greatly attracted me to it was its price, which, for me, was $99 for an entire year. With that, I can put up with a little bit of cumbersome.

They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.

Backblaze B2 is perfectly suited for backups for smaller clients. It's a great product and very cost-effective when paired with another endpoint solution, but with it comes more management and more risk. The burden of testing and support is on the user and not on the cloud provider, unlike a more expensive cloud backup location.

I've never had cause to use customer support, but I suppose that means they have good customer support. The product works as advertised and I've yet to have a reason to contact them for anything.

For "set it and forget it" cloud/offsite backup, it's very nice. I run a home server with an attached RAID array for all my files, and it is backed up automatically to Backblaze. This gives me peace-of-mind and after the initial upload was done, I don't even notice it. For consumer NAS devices, they offer plugins to back up to their object storage solution (B2), which is more expensive than the personal device plan but necessary for those devices.

I've never had to reach out to customer support, but their periodic emails letting me know if a device is missing are very nice for informing me when something is wrong. Based on how helpful their system is, I would imagine their customer support is top-notch.

I'm not familiar with deploying the application to a large user base but for a single computer, signup and setup is supremely easy. The price point makes Backblaze an easy choice for the additional comfort. Love to know I can have a fresh drive sent to me if I've ever had a local failure.

While I haven't encountered any issues that required the intervention of customer support, their automatic emails are informative and unobtrusive. Couldn't ask for anything more!

Well suited for anyone who needs multiple drives backed up.

Excellent customer service

Backblaze's entry level plan is perfect for solo entrepreneurs and individuals who need a no-nonsense, cloud based backup, that is reliable and safe. Backblaze has expanded offerings for more families, computers, and larger businesses. I have no doubt it would be incredible for larger businesses, but I cannot personally attest to it.

Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.

Backblaze gets a 10 at support because it. just. works. I hardly had to mess with it when I installed it for it to backup the right files. I didn't have to be choosy about which files get backed up, because it's unlimited. File restores are easy and can be done right from the web interface, so I have never had any issues there either. As I said before, it really is a set-it-and-forget-it backup solution.

Backblaze is perfectly suited for small businesses primarily concerned with maintaining files. The overall system seems to work well and the fact files can be retrieved prior to an issue is a really great tool. At this time Backblaze has not been tested thoroughly (a ransomware attack for example - this is where versioning would be great to be made more clear), the overall backup system seems to be good. Deleted files were found as historical records are kept from the beginning of time which can be very good for organizations looking to backup files primarily.

At this time I've only had to use email support for Backblaze and it's been responsive. I cannot say whether or not their support will offer the necessary access in case of an emergency as that has not yet been tested, but will be part of future tests.

I've had another service I used as a backup (I won't name names, but it rhymes with FlopFox) lose files that for some reason weren't recoverable. In one case, it was every photo from the last decade. Multiple times, Backblaze had the files, and I had them back within an hour. Their customer service is fast at responding, and I've never lost data with them.

Every time I've had to contact Backblaze support, they've gotten back to me in under 24 hours, and in most cases the same day. They offer step-by-step solutions to any question I've had, including how to move from one computer to another without having to reupload everything (pro tip: it's not possible when you move from Windows to macOS). Overall, excellent.

It is suited best when you have lots of endpoints that don't contain sensitive client data or financial data that need server-side encryption and encryption during the transport of the data. The software is not HIPAA compliant. It really shines when the client has many hundreds of gigabytes of data to backup.

Every time I have reached out for tech support from Backblaze it has been slim to none response on getting help. They also take a while to reach back out over email. That is one thing that could really improve for BackBlaze. But for the price, can you really expect them to have a ton of support options?

Backblaze is well suited to individuals who have a relatively large volume/size of critical files, so that they exceed the file size limits of the "free" or "freemium" backup solutions (such as Dropbox, Box, Google Drive, OneDrive and MEGASync).
I think it is also well suited to individuals who are relatively "forgetful" and would not drag and drop (or save) their files to the applicable back-up folder. For a long time, I was skeptical about the structure of backing up my whole hard drive -- there are lots of system files or program files that I don't actually need backed-up. But now I have a little bit of a piece of mind that, even if there is important data saved deep in the crevices of Windows, that it has been backed-up should I ever need to recover it.

Works best when most of the important data is stored on one computer. Doesn't work well if there isn't a central location for all data.

Good for - Full, mirror backup for a single computer. No need for support. Not good for - quick access to files.

It's good on Macs but bad on Windows. I ended up having to disable it because it was waking up my Windows computer in the middle of the night, draining all the battery, and I would come into work in the morning with a dead computer and all the documents that I was working on hadn't been saved. On a Mac I have had no problems like this at all.

If your entire workspace is located on your computer, then it's great. However, if you rely on external devices (drives, etc.), then it can get complicated, or even not work at all. Also, personally, I think it makes sense to treat an online backup solution as an *additional* help –– not as a replacement for backup on a physical drive.

I can only repeat: It just works. It is rare for software to just work and work correctly and with little involvement.