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Backlog

Backlog

Overview

What is Backlog?

Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by…

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Recent Reviews

TrustRadius Insights

Backlog is a versatile tool that has proven to be valuable for a variety of use cases. Users have found it beneficial for bug and task …
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Pricing

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What is Backlog?

Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates,…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://backlog.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Backlog?

Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project progress. Comment threads allow users to leave feedback and ask questions right in tasks as they're working on them.

Backlog Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Team Collaboration
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access

Backlog Screenshots

Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking

Backlog Integrations

Backlog Competitors

Backlog Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Japanese
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Backlog is a versatile tool that has proven to be valuable for a variety of use cases. Users have found it beneficial for bug and task reporting, streamlining communication with clients, and managing projects and project tasks. The software's ease of use, automated notifications, and task assignment features have been particularly appreciated by users. Backlog is also effective in tracking time spent on projects, maintaining task status, and providing clear overviews of issues in the pipeline for sprint planning and release notes. Additionally, the software is useful for coordinating remote work, facilitating communication between teams, and improving coordination within teams. Users rely on Backlog for effective communication, accountability for tasks, and managing project tasks and bug reports. It has proved to be a reliable and efficient tool for managing projects, collaborating with team members, and achieving project objectives. The software's clutter-free interface, user-friendly design, and notification system keep users informed about project activities and provide a visual representation of project timelines. Furthermore, Backlog has enhanced customer-centric tasks by facilitating communication between customer success and product teams while providing a centralized platform for progress reporting. Overall, Backlog provides a simple yet powerful solution for issue tracking, task management, and improved collaboration among team members across different locations.

Convenient issue creation via email: Users have appreciated the ability to create issues via email, as it has made it convenient for them to log problems. Several reviewers have mentioned this feature as a positive aspect of Backlog.

Free alternative with cost-effectiveness: Backlog being a free alternative to other expensive options has been seen positively by users. Many reviewers have mentioned that its cost-effectiveness helps manage projects efficiently and allows users to focus on work progress.

Email updates and notifications: The fact that updates and notifications are sent via email in Backlog has been highly valued by users. Several reviewers have noted that this feature keeps them informed about project progress effectively.

Confusing and Counter-Intuitive User Interface: Several users have found the user interface of Backlog to be confusing and counter-intuitive, making it difficult to navigate and perform tasks efficiently. They have expressed frustration with the abundance of functionalities in Backlog, which can be overwhelming and not always clear, leading to confusion about where they are in the tool.

User Management Complexity: Users have reported difficulty in managing users and settings within Backlog. They find the user management system confusing and frustrating when trying to set organization settings and user permissions. Some users have specifically mentioned a need for improvements in this area.

Attachment Feature Limitations: Several users have suggested improvements to the attachment feature in Backlog. They would like the ability to attach files outside of edit mode, increase the file size limitation, and integrate the attachment feature within the comment section for easier access and organization during project collaboration.

Users recommend Backlog for its project management capabilities, task management features, and ability to track project progress. They also appreciate its simplicity and ease of use. Many reviewers suggest using Backlog for creating and managing tasks, assigning roles, and tracking issues. Some users also recommend integrating a Slack-like feature into the platform. Additionally, Backlog is praised for its quick and organized issue-reporting and task creation features. Overall, users find Backlog to be a useful and easy-to-use project management tool that helps organize projects and tasks efficiently.

Attribute Ratings

Reviews

(1-2 of 2)
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Carol Aleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using this platform for a long time and it has been a great find for our organization to easily eradicate the minor bugs and errors in the project. Quick and easy to set up with having all the relevant information on the go. The support team is great and professional which gives me more confidence to use it openly. Needs some changes in the functionality, but would definitely recommend this to other businesses to have in their ecosystem for better productivity and management.
  • Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
  • I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
  • It has been helping me a lot to check the issue in the project completion.
  • It gives me real-time status on the project/gives right insights of the system.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
  • Progress monitoring is the most useful and helpful feature.
  • Another amazing feature is task management.
  • There is a superb feature of keeping bug history. That is an extremely helpful one.
Project Management (8)
95%
9.5
Task Management
100%
10.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Team Collaboration
100%
10.0
Support for Waterfall Methodology
80%
8.0
Document Management
90%
9.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Professional Services Automation
N/A
N/A
  • I can easily find all the relevant tabs and tools which I need for the business processes.
  • Support team is very professional.
  • The issue table in Backlog is very concise. It displays all the information about any potential problem according to the priority which helps to do things as per the report.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Sanyam Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as a team management tool for synchronizing our work over a platform. A team of 5-6 with interns having access to the central production with limited accesses helps us to manage and update everything real-time and up-to-date. Git support and integration make it a must-have tool for all project planners and software developers.
  • Gantt chart
  • Github support
  • Price is very high for small teams and department of short term contracts.
  • GUI can be more intuitive.
Project planning, project management, and tracking. Live git integration and project monitor make it possible to develop software using Agile methodology. Also if you are on a very small budget, then one should not go for this tool. But great support.
Project Management (8)
72.5%
7.3
Task Management
90%
9.0
Gantt Charts
90%
9.0
Scheduling
80%
8.0
Team Collaboration
60%
6.0
Support for Waterfall Methodology
40%
4.0
Document Management
80%
8.0
Email integration
60%
6.0
Mobile Access
80%
8.0
Professional Services Automation
N/A
N/A
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
All of them have their own uniqueness.
I would give 9 but one less because of the high price.
Basecamp, Atlassian JIRA Align (formerly AgileCraft)
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