TrustRadius Insights
Backlog is a versatile tool that has proven to be valuable for a variety of use cases. Users have found it beneficial for bug and task …
Overview
What is Backlog?
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by…
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What is Backlog?
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates,…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://backlog.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Backlog?
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more.
Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project progress. Comment threads allow users to leave feedback and ask questions right in tasks as they're working on them.
Backlog Features
Project Management Features
- Supported: Task Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Team Collaboration
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
Backlog Screenshots
Backlog Integrations
- Jira Software
- Cacoo
- Redmine
- Typetalk
Backlog Competitors
Backlog Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Japanese |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Backlog is a versatile tool that has proven to be valuable for a variety of use cases. Users have found it beneficial for bug and task reporting, streamlining communication with clients, and managing projects and project tasks. The software's ease of use, automated notifications, and task assignment features have been particularly appreciated by users. Backlog is also effective in tracking time spent on projects, maintaining task status, and providing clear overviews of issues in the pipeline for sprint planning and release notes. Additionally, the software is useful for coordinating remote work, facilitating communication between teams, and improving coordination within teams. Users rely on Backlog for effective communication, accountability for tasks, and managing project tasks and bug reports. It has proved to be a reliable and efficient tool for managing projects, collaborating with team members, and achieving project objectives. The software's clutter-free interface, user-friendly design, and notification system keep users informed about project activities and provide a visual representation of project timelines. Furthermore, Backlog has enhanced customer-centric tasks by facilitating communication between customer success and product teams while providing a centralized platform for progress reporting. Overall, Backlog provides a simple yet powerful solution for issue tracking, task management, and improved collaboration among team members across different locations.
Convenient issue creation via email: Users have appreciated the ability to create issues via email, as it has made it convenient for them to log problems. Several reviewers have mentioned this feature as a positive aspect of Backlog.
Free alternative with cost-effectiveness: Backlog being a free alternative to other expensive options has been seen positively by users. Many reviewers have mentioned that its cost-effectiveness helps manage projects efficiently and allows users to focus on work progress.
Email updates and notifications: The fact that updates and notifications are sent via email in Backlog has been highly valued by users. Several reviewers have noted that this feature keeps them informed about project progress effectively.
Confusing and Counter-Intuitive User Interface: Several users have found the user interface of Backlog to be confusing and counter-intuitive, making it difficult to navigate and perform tasks efficiently. They have expressed frustration with the abundance of functionalities in Backlog, which can be overwhelming and not always clear, leading to confusion about where they are in the tool.
User Management Complexity: Users have reported difficulty in managing users and settings within Backlog. They find the user management system confusing and frustrating when trying to set organization settings and user permissions. Some users have specifically mentioned a need for improvements in this area.
Attachment Feature Limitations: Several users have suggested improvements to the attachment feature in Backlog. They would like the ability to attach files outside of edit mode, increase the file size limitation, and integrate the attachment feature within the comment section for easier access and organization during project collaboration.
Users recommend Backlog for its project management capabilities, task management features, and ability to track project progress. They also appreciate its simplicity and ease of use. Many reviewers suggest using Backlog for creating and managing tasks, assigning roles, and tracking issues. Some users also recommend integrating a Slack-like feature into the platform. Additionally, Backlog is praised for its quick and organized issue-reporting and task creation features. Overall, users find Backlog to be a useful and easy-to-use project management tool that helps organize projects and tasks efficiently.
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