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Bacula Enterprise

Bacula Enterprise

Overview

What is Bacula Enterprise?

Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.

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Recent Reviews

TrustRadius Insights

Bacula Enterprise is a versatile backup tool widely used by businesses to ensure the safety and accessibility of their data. Users praise …
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TSM Convert

10 out of 10
July 06, 2023
I've recently started using Bacula Enterprise after switching from IBM's TSM. I wanted to do a proof on concept before …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Multiple backup destinations (44)
    10.0
    100%
  • Incremental backup identification (45)
    10.0
    100%
  • Platform support (46)
    10.0
    100%
  • Retention options (46)
    9.7
    97%

Reviewer Pros & Cons

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Pricing

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What is Bacula Enterprise?

Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft System Center?

Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard…

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

9.3
Avg 8.1
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Product Details

What is Bacula Enterprise?

Bacula Enterprise is a modern backup, restore, and disaster recovery solution for medium and large enterprises that does not penalize you for data volume.

Bacula delivers a complete feature set to meet the needs of the most demanding data centers, MSPs and cloud providers. With a combination of reliability and functionality, it spans virtual, physical and cloud environments, all from one platform. The vendor says their product is designed with flexibility, scalability and high security in mind, and uses an industry standard SQL database, supports relational database catalogs, and has heterogeneous client support including Linux, OS X and Windows, as well as backup to disk, tape, virtual tape, robotic libraries, public and private Cloud.

According to the vendor, Bacula Systems works to deliver extremely high standards of support. Customers receive direct access to senior support engineers.

Bacula Enterprise Features

Data Center Backup Features

  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Bacula Enterprise Video

Bacula Enterprise Edition (www.baculasystems.com/products/bacula-enterprise) is the modern data backup, restore and disaster recovery solution that does not penalize you for data volume. Bacula Enterprise Edition is a subscription-based enterprise data backup solution which ...
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Bacula Enterprise Integrations

Bacula Enterprise Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac, Solaris, FreeBSD, AIX, Debian, Ubuntu, CentOS, Red Hat, Suse, OpenSuse
Mobile ApplicationAndroid

Frequently Asked Questions

Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.

Veeam Data Platform, Veritas Backup Exec, and Tivoli Business Service Manager (legacy) are common alternatives for Bacula Enterprise.

Reviewers rate Instant recovery and Recovery verification and Multiple backup destinations highest, with a score of 10.

The most common users of Bacula Enterprise are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bacula Enterprise is a versatile backup tool widely used by businesses to ensure the safety and accessibility of their data. Users praise the software's flexibility, power, and adaptability to accommodate ongoing changes and evolving needs. For example, the BGW Group relies on Bacula Enterprise to perform daily backups of their company servers, which consist of a mix of physical and virtual machines running different operating systems. The software's comprehensive backup solution supports plugins for MySQL, Postgres, LDAP, Docker, and S3, making it an ideal choice for universities like the Rectory, where it performs daily backups of critical systems. Similarly, CloudHQ values Bacula Enterprise for its reliability in backup and restore operations across their mixed Windows/Linux environment. The Brazilian Naval Supply System Command depends on Bacula Enterprise for efficient backup and restore of their database, taking advantage of its advanced features and ability to handle high volumes of data. Additionally, individuals and organizations use Bacula Enterprise as a cost-effective and flexible solution for data backup and restore needs. Government facilities employ the software to protect meteorological and hydrographic data while ensuring fast restoration capabilities, serving as their last line of defense against encryption attacks. With its value-for-money proposition and simple management interface, Bacula Enterprise is trusted by many companies to centralize backup solutions for heterogeneous systems. It provides compatibility with different environments and expertly handles monitoring, encryption, secure cloud support, and multi-platform compatibility. Municipalities such as Campinas rely on Bacula Enterprise as their primary backup tool for structured and unstructured data across various applications and operating systems. In the case of McLean Imaging Center, Bacula Enterprise backs up servers, databases, virtualized environments, applications, and shared files – delivering an effective backup framework for disaster recovery purposes. Furthermore, users leverage Bacula Enterprise's extreme security measures and fast data recovery capabilities for tasks such as restoring lost files or performing bare metal recoveries. The software's efficiency, compression, and storage reduction capabilities have garnered high regard from the data recovery industry. Bacula Enterprise is used in different scenarios, including by technical teams managing big projects, organizations performing file-based backups, and government facilities aiming to make backups accessible. Its centralized management features, user-friendly graphical interface, and support for various operating systems are highly appreciated by users across industries. With a focus on agility and security, Bacula Enterprise is the go-to backup solution for organizations with virtualized environments, physical servers, files, and databases. It caters to a wide range of backup needs, such as daily backup maintenance, data recovery from servers and databases, and compliance with legal agreements. Bacula Enterprise offers centralized management through a graphical interface, allowing multi-user access and providing solutions to various backup problems. The software's simple and efficient interface automates backup tasks and supports different operating systems. It is frequently used for backup and restore of virtual machines, file servers, email accounts, ACLS, active directory, and databases like Oracle and PostgreSQL. Users appreciate the optimization of backup workflows, resulting in faster routines and enhanced data security. Whether it's a department within an organization or the entire corporate technological environment, Bacula Enterprise is chosen as the backup solution for extensive information systems. From backing up physical servers, virtual machines, files, and databases to managing backups across multiple data centers, Bacula Enterprise proves its value with cost-effectiveness, efficient compression, and storage reduction capabilities. Users have reported positive experiences with the software's quick response times and helpful support from the support team. With its ease of administration and good cost-benefit ratio compared to traditional solutions, Bacula Enterprise is considered an effective choice for businesses seeking reliable data protection across a diverse range of systems.

Efficient Backup Process: Many users have found the backup process of Bacula to be efficient, allowing them to specify file size for backups and easily locate and restore their data. This pro has been mentioned by several reviewers, highlighting its effectiveness in streamlining the backup process.

Complex and Flexible Scheduling System: The complex and efficient scheduling system of Bacula has received praise from a number of users. They appreciate the customization options and flexibility it offers, allowing them to tailor their backup schedules according to their specific needs.

Data Deduplication Feature: Users have commended the data deduplication feature of Bacula, which helps optimize storage by eliminating duplicate data. This valuable feature has been mentioned by multiple reviewers as it contributes to more efficient use of storage resources.

Outdated Backup Storage Format: Some users have found the backup storage format in Bacula Enterprise to be outdated, lacking deduplication support. They feel that this hampers the efficiency and effectiveness of their backups.

Inconsistent Support for Filesystem Snapshots on Non-Windows Platforms: Several reviewers have complained about the inconsistent support for filesystem snapshots on non-Windows platforms in Bacula Enterprise. This limitation poses challenges for users who rely on these platforms for their backup processes.

Interface Needs Improvement: Users have expressed frustration with the interface of Bacula Enterprise, both graphical and CLI, stating that it still needs improvement. They find it unintuitive and not user-friendly, which can slow down their workflow and make it difficult to navigate the software effectively.

Users recommend Bacula for its data security, low cost, and guaranteed updates and support. They suggest that Bacula may not be the easiest backup software to work with, but it offers the capability to perform complex tasks. To maximize its potential, users advise taking the time to familiarize oneself with Bacula. They also recommend testing and evaluating Bacula among other backup solutions before making a purchase. Users emphasize the steep learning curve of Bacula and recommend taking Bacula Enterprise training. Bacula is praised for being a cost-effective and robust backup solution. Users mention the availability of a repository with all necessary packages and helpful documentation for specific use cases. The helpfulness of Bacula's support team is also highlighted by users. Finally, users consider Bacula as the option for backup, especially for disaster recovery purposes.

Attribute Ratings

Reviews

(1-17 of 17)
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Score 10 out of 10
Vetted Review
Verified User
It's even weird to see some reviews out there punctuating Bacula Enterprise's support service poorly, I've never even had a problem that wasn't answered by the support team. Not to mention that they are available at any time, no matter what time or day you contact them, and they are extremely competent and knowledgeable about the tool.
Daniel Drucker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Their support staff is hyper-competent--everyone I have worked with is a deep subject matter expert and if they didn't write the actual code, they know who did--and can talk to them immediately. They never "just try to close the ticket.' They spend as much time and effort as it takes to actually solve not just the problem you state, but really think about what you're asking and realize if it's an "XY problem" and address the real problem.

Luís Henrique Gonçalves de Aguiar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The contract support in Brazil does a good job, solving the problems and doubts presented with agility and efficiency. We had a little difficulty due to the language supported by the Bacula matrix, but not any major problems.
Score 10 out of 10
Vetted Review
Verified User
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Roni Peterson Alvarenga | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support service is exceptional! Always very accurate and fast in service. It is possible to note that the technical support team has enormous knowledge on the platform. There are several service channels, from call opening systems to direct channels such as WhatsApp and telegram. In addition to having a very aggressive SLA, that is, you will hardly go through an unpleasant situation.
Score 9 out of 10
Vetted Review
Verified User
We are very satisfied with the support from Bacula. The response time on our issues is very short in general and all the girls and guys I was working with are experts.
Paul D Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have never, in over 20 years in information technology, encountered a more responsive, competent, and helpful support team.
Examples:
  • Average time from ticket creation to initial acknowledgement (ticket assigned to an engineer): <15 minutes
  • Correct answers the 1st time, every time
  • New Feature Request was accepted, written, and implemented in less than 30 days
Rogerio Goncalves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The support is impressive. They are always available and ready to answer any sort of questions. Although Bacula Enterprise requires a good and deep Linux knowledge to be well operated, the support team provided recommendations that were not related to the product but helped the overall performance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used customer support with tons of enterprise software companies - I've never been so thoroughly impressed by a group's ability to over-communicate and over-deliver. Their support is always quick and they truly care about the outcome of your support ticket.
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