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BambooHR

BambooHR

Starting at $250 per month
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Overview

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

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Recent Reviews

BambooHR for the win

9 out of 10
April 09, 2024
Incentivized
We use it for onboarding, pay information, and company directory information. It helps in areas where everything was in excel documents …
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Quite well!

6 out of 10
April 08, 2024
Incentivized
We use it as the portal for the employees. They main problem is that we only have one admin and when we need to change something is pretty …
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Great HR tool!

9 out of 10
April 08, 2024
Incentivized
we use BambooHR for most of our HR tasks: hiring, onboarding, off boarding, documents. We recently added performance and we are hyped to …
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Easy-to-Use

7 out of 10
April 06, 2024
We use BambooHR for HRIS and time tracking. We currently have about 47 employees, 10 of which use the time tracking feature. This has been …
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BambooHR is awesome!

8 out of 10
April 05, 2024
Incentivized
We use BambooHR as our HRIS for storing employee info/records, time tracking, ATS, onboarding, payroll, and soon performance management.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (114)
    9.2
    92%
  • View job history (107)
    9.0
    90%
  • Employment history (109)
    8.7
    87%
  • Job profiles and administration (106)
    8.4
    84%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Core

$250

Cloud
per month

Pro

$250

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.bamboohr.com/pricing/?utm_c…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $250 per month
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Product Demos

Integrating Boomr and BambooHR

YouTube

Product Overview of BambooHR Employee Records

YouTube

BambooHR to Active Directory Demo

YouTube

TRAXPayroll Demo - BambooHR Integration July 2014

YouTube

Product Overview of BambooHR Paid Time Off software

YouTube

How to Setup Paid Time Off Policies in BambooHR

YouTube
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.1
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.9
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 7.7
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Product Details

What is BambooHR?

BambooHR is an online HR system for small and medium-sized businesses. The cloud-based system offers integrated payroll, applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with reporting and a mobile app for employees. BambooHR simplifies HR data management to help HR teams become more effective, more efficient, and more human.

BambooHR Screenshots

Screenshot of BambooHR's Reporting

BambooHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesBambooHR supports any country worldwide
Supported LanguagesEnglish, French, German, Dutch, Portuguese, Spanish

Frequently Asked Questions

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

BambooHR starts at $250.

Sage People, WebHR, and BiznusSoft HR are common alternatives for BambooHR.

Reviewers rate Update personal information highest, with a score of 9.2.

The most common users of BambooHR are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(382)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use BambooHR as the main platform to house all employee information. Additionally, I use the payroll function. The product provides a one-stop shop for basic HR needs for the business.
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
  • Integration - I would love to see more integration with certain timekeeping systems that will automatically import approved hours to TRAXPayroll. This would cut down on having to manually keying hours.
  • Creating more system items that fit the restaurant industry, such as workforce scheduling and forecasting. This is probably a huge ask and doesn't fit the platform, but it would help keep and attract more businesses as it relates to being a "one-stop" program.
  • Keeping the cost as low as possible will help small businesses continue. With the cost of inflation, it would be helpful for companies to have as much customization as possible to eliminate or only pay for things you need.
BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Human Resource Management (6)
100%
10.0
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Payroll Management (5)
100%
10.0
Pay calculation
100%
10.0
Support for external payroll vendors
100%
10.0
Off-cycle/On-Demand payment
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Leave and Attendance Management (2)
100%
10.0
Balance details
100%
10.0
Annual carry-forward and encashment
100%
10.0
Employee Self Service (4)
100%
10.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Asset Management
N/A
N/A
HR Reporting (3)
100%
10.0
Report builder
100%
10.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning
N/A
N/A
Onboarding (2)
95%
9.5
New hire portal
90%
9.0
Manager tracking tools
100%
10.0
Performance and Goals
N/A
N/A
Recruiting / ATS (7)
100%
10.0
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Applicant Tracking
100%
10.0
Notifications and Alerts
100%
10.0
  • Record Keeping - Saving time with a bunch of filing.
  • Time saver - It used to take us forever to complete payroll, and now it is done within minutes.
  • Onboarding - It is quick to make adjustments where needed to offer letter and job postings.
As mentioned earlier, the user interface is easy and simple!
If I could rate this higher, I would. The customer service is not comparable to any other company. They are always willing to help solve issues and do it graciously.
I can easily find the data needed for payroll or salary adjustments, for example. The reporting function is essential and cuts does an a bunch of research.
For small business, like myself, BambooHR is enough. When working for more giant corporations, Workday was amazing. However, I cannot compare their customer service. In terms of user experience, BambooHR is definitely better than the others listed.
2
I use all functions, but primarily payroll. The other manager uses hiring to look at applicants. The employees use the self-service to view paystubs.
1
No skills required beside assigning access and resetting passwords.
  • HRIS
  • Payroll
  • Reporting
  • On-boarding (Full cycle)
  • Reporting - I like the dashboards because it gives you a snapshot of employee data!
  • Time accruals - We don't fully implement the time accrual process for pay. It helps to determine what policy will work best for accruing time and how to reward the employee for their length of service.
  • Performance Management - We haven't had the staff yet to implement a full performance review system. Hopefully we will get there soon as we continue to expand.
  • Benefits - I haven't explored this yet, because we are still trying to expand, but this would help in the future as we try and offer benefits to employees.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Yes
Excel! :) The program replaced the need for many excel sheets for keeping up specific reporting.
  • Cloud Solutions
  • Ease of Use
  • Other
The implementation was great, too! Again, this made me feel comfortable with the customer service that I received.
There's nothing that I would change. All the other programs were hit-and-miss regarding what I was looking for, and BambooHR was closer to the mark.
The instructions for implementation were laid out nicely. The reps told me what to expect and what actions I needed to take by specific deadlines.
  • Implemented in-house
Change management was minimal
The program's rollout could have gone better on my part as owner. It has nothing to do with BambooHR.
  • Online Training
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
The knowledge base center has excellent information to help with common issues.
Just right. The only customization I had to do was add a few details to the payroll.
No.
No - we have not done any customization to the interface
No - the product does not support adding custom code
No customization was done.
No, I don't believe I purchased premium support. This support has never been needed. I will assume because my company isn't as complex.
No
Most of my support requests have been through payroll, and I have always received the best support.
  • Changes in data (any)
  • Processing data (payroll)
  • Job posting (ATS)
  • I haven't come across anything cumbersome. I would say before they moved payroll over to the new form because the Traxpayroll looked dated; however, I am pretty advanced with using systems, so it wasn't difficult for me.
Yes
The self-service app seems to work well. Also, the ATS (Hiring) app is helpful, especially when you would like to share the job posting on the go.
It definitely serves the purpose of being able to handle multiple departments within the organization.
Since I am on Eastern Time, most of my administration work happens at night or early in the morning. I can only recall a time or two when I needed support, but BambooHR wasn't available. It wasn't urgent, though. I sent a ticket, and they followed up as appropriate. As far as outages, I have never been impacted by those.
I've never seen any performance issues with this.
Payroll integration was easy.
  • None
  • Timekeeping - POS
Keep finding solutions to integrate.
The vendor was friendly and I knew what to expect during the process.
Customer service is top tier (as I mentioned in other surveys)
No terms negotiated
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
No
  • I can't recall a significant change.
  • Nothing at the moment.
No
No
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