BambooHR

BambooHR Reviews

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Ratings and Reviews
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We had had an overall good experience; however, when there have been a handful of times when errors occurred in reports after payroll processing, and it has sometimes been difficult to get responses from support promptly.
  • We had a significant issue with 1099 processing as there was a printing error on Bamboo's side; however, despite our reaching out to check the status, the rep communicated a timeline that was not met. We were not contacted until the day before the IRS deadline that our 1099's were not printed and would not be processed in time. This specific situation has caused us to prepare our 1099's in the future either internally or through another party.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is a great tool and a great source of HR information and training. We use the webinar a lot and we share it with various people in the company or whoever is interested to know about new laws and new HR topics. The website is extremely user-friendly.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
February 12, 2020

BambooHR Review

John Watson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The support for implementation of the platform was excellent with a very simple and hassle-free rollout. Internally, there has been great support for it from management and to-date most people seem to use it without any notable complaints. Ongoing tech support is fine, but to be honest there is little to go wrong so we have had little need for it.
Zack Uzzle, ITIL, ATD Master Trainer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The few times I've needed support from BambooHR have been uneventful. Support provided the information I needed, but the experience was nothing to write home about. Their knowledge base and videos make it pretty simple to find the answers you need, and their phone agents are friendly enough.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We don't have a dedicated account representative with BambooHR that we can trust to know our company and help us implement meaningful changes. Instead, what we get is a built-in chat and ticketing system that we can use to reach out for support at any time. The simplicity here matches the overall simplicity of the system, so it does work to the effect that we get quick responses that answer our questions.
Nathan Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Any and all of our concerns have been resolved very quickly, and without even so much as a 5 minute wait. Their customer service is uncannily happy, and have left me impressed in every sense of the word. We don't expect to be changing payroll software providers any time soon! They're great!

BambooHR Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
85%
8.5
Employee demographic data (48)
87%
8.7
Employment history (52)
89%
8.9
Job profiles and administration (52)
86%
8.6
Workflow for transfers, promotions, pay raises, etc. (44)
84%
8.4
Organizational charting (50)
83%
8.3
Organization and location management (45)
84%
8.4
Compliance data (COBRA, OSHA, etc.) (30)
83%
8.3
Payroll Management (7)
88%
8.8
Pay calculation (31)
87%
8.7
Support for external payroll vendors (26)
88%
8.8
Off-cycle/On-Demand payment (10)
87%
8.7
Benefit plan administration (35)
90%
9.0
Direct deposit files (34)
88%
8.8
Salary revision and increment management (34)
89%
8.9
Reimbursement management (21)
86%
8.6
Leave and Attendance Management (3)
92%
9.2
Approval workflow (52)
94%
9.4
Balance details (45)
92%
9.2
Annual carry-forward and encashment (42)
91%
9.1
Employee Self Service (5)
89%
8.9
View and generate pay and benefit information (36)
90%
9.0
Update personal information (55)
90%
9.0
View company policy documentation (46)
88%
8.8
Employee recognition (39)
88%
8.8
View job history (53)
90%
9.0
Asset Management (1)
77%
7.7
Tracking of all physical assets (26)
77%
7.7
HR Reporting (3)
83%
8.3
Report builder (41)
83%
8.3
Pre-built reports (40)
82%
8.2
Ability to combine HR data with external data (34)
84%
8.4
Onboarding (2)
86%
8.6
New hire portal (43)
86%
8.6
Manager tracking tools (41)
86%
8.6
Performance and Goals (4)
84%
8.4
Corporate goal setting (27)
81%
8.1
Individual goal setting (30)
83%
8.3
Line-of sight-visibility (24)
83%
8.3
Performance tracking (25)
88%
8.8
Performance Management (5)
86%
8.6
Performance plans (30)
86%
8.6
Performance improvement plans (29)
85%
8.5
Review status tracking (30)
88%
8.8
Review reminders (33)
86%
8.6
Multiple review frequency (28)
85%
8.5
Succession Planning (4)
82%
8.2
Create succession plans/pools (19)
81%
8.1
Candidate ranking (23)
82%
8.2
Candidate search (24)
82%
8.2
Candidate development (21)
82%
8.2
Recruiting / ATS (7)
84%
8.4
Job Requisition Management (25)
84%
8.4
Company Website Posting (27)
83%
8.3
Publish to Social Media (25)
84%
8.4
Job Search Site Posting (25)
84%
8.4
Duplicate Candidate Prevention (22)
82%
8.2
Applicant Tracking (29)
82%
8.2
Notifications and Alerts (31)
87%
8.7

What is BambooHR?

BambooHR is an on-line human resources solution. Some key features include: Customizable Dashboards and Reports, Automated Time-Off Management, and Employee Self-Service.

BambooHR Features

  • Supported: Customizable Dashboards and Reports
  • Supported: Automated Time-Off Management
  • Supported: Employee Self-Service
  • Supported: Open API
  • Supported: Global Settings for Multi-National Businesses

BambooHR Screenshots

Reporting Made EasyReadily Accessible Employee Information

BambooHR Integrations

BambooHR Competitors

BambooHR Pricing

Starting Price: $59

More Pricing Information

BambooHR Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesBambooHR supports any country worldwide
Supported LanguagesEnglish, French, German, Dutch, Portuguese, Spanish

Frequently Asked Questions

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

How much does BambooHR cost?

BambooHR starts at $59.

What is BambooHR's best feature?

Reviewers rate Approval workflow highest, with a score of 9.4.

Who uses BambooHR?

The most common users of BambooHR are from Mid-size Companies and the Computer Software industry.