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BambooHR

BambooHR

Starting at $250 per month
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Overview

What is BambooHR?

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

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Recent Reviews

BambooHR for the win

9 out of 10
April 09, 2024
Incentivized
We use it for onboarding, pay information, and company directory information. It helps in areas where everything was in excel documents …
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Quite well!

6 out of 10
April 08, 2024
Incentivized
We use it as the portal for the employees. They main problem is that we only have one admin and when we need to change something is pretty …
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Great HR tool!

9 out of 10
April 08, 2024
Incentivized
we use BambooHR for most of our HR tasks: hiring, onboarding, off boarding, documents. We recently added performance and we are hyped to …
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Easy-to-Use

7 out of 10
April 06, 2024
We use BambooHR for HRIS and time tracking. We currently have about 47 employees, 10 of which use the time tracking feature. This has been …
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BambooHR is awesome!

8 out of 10
April 05, 2024
Incentivized
We use BambooHR as our HRIS for storing employee info/records, time tracking, ATS, onboarding, payroll, and soon performance management.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (114)
    9.2
    92%
  • View job history (107)
    9.0
    90%
  • Employment history (109)
    8.7
    87%
  • Job profiles and administration (106)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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Core

$250

Cloud
per month

Pro

$250

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.bamboohr.com/pricing/?utm_c…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $250 per month
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Product Demos

Integrating Boomr and BambooHR

YouTube

Product Overview of BambooHR Employee Records

YouTube

BambooHR to Active Directory Demo

YouTube

TRAXPayroll Demo - BambooHR Integration July 2014

YouTube

Product Overview of BambooHR Paid Time Off software

YouTube

How to Setup Paid Time Off Policies in BambooHR

YouTube
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.1
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.9
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 7.7
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Product Details

What is BambooHR?

BambooHR is an online HR system for small and medium-sized businesses. The cloud-based system offers integrated payroll, applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with reporting and a mobile app for employees. BambooHR simplifies HR data management to help HR teams become more effective, more efficient, and more human.

BambooHR Screenshots

Screenshot of BambooHR's Reporting

BambooHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesBambooHR supports any country worldwide
Supported LanguagesEnglish, French, German, Dutch, Portuguese, Spanish

Frequently Asked Questions

BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

BambooHR starts at $250.

Sage People, WebHR, and BiznusSoft HR are common alternatives for BambooHR.

Reviewers rate Update personal information highest, with a score of 9.2.

The most common users of BambooHR are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(382)

Attribute Ratings

Reviews

(1-25 of 50)
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April 16, 2024

BambooHR Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
When I started using BambooHR as a main manager 4 months ago, it had a good thing with that chat that responded very quickly and helped to fix easy and quick issues. Sadly, it stopped working and now we need to send an email every time we want to solve a problem, even when it is a small one, and it takes almost a day (sometimes more) to give a proper answer.
April 12, 2024

BambooHR review

Rodrigo Rojas Mujica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.
April 06, 2024

Easy-to-Use

Score 7 out of 10
Vetted Review
Verified User
Mostly great. IF you can get someone on chat, they are fantastic. Lately, in the last month, I will see that chat feature available and AI comes on to say that someone will be there shortly, but then it will say no one is available and close out the chat without any follow up. That has been a little frustrating. I have also had some email reps that weren't as helpful, or told me you can't do something that someone else was able to do.
April 02, 2024

BambooHR is the Way

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The online support has been terrible or nonexistent. This very concerning for us. We are just starting and need help, but you charge if talk to someone. I had been using the online support to the most and it was great. Please get it back up and running like it was. I really dont want to start looking for another system if I cant contact someone for free!
March 30, 2024

BambooHR Experience

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Representatives are very helpful, have only had one negative support experience where the support representative had given me incorrect information and when I pushed back I did not receive better support. Also most recently have had a hard time getting in touch with support representatives because they have a closed window (even though during support hours). Should be clearer when support heroes will not be available during support hours.
March 30, 2024

BambooHR Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have had the contact BambooHR support multiple times since beginning in this role. They have always responded within a 24 hour period. This has allowed me to continue to learn the functions of BambooHR with little set back when I do need a question answered from the support team.
March 26, 2024

Happy Customer

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our implementation specialist was great, and though it is inconvenient to have to wait for someone to call us back now when we have a question after we finally get a call, the representative is sincerely helpful and knowledgeable.
March 26, 2024

BambooHr2024

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chat support, when online, has been excellent. Email could be faster, or at least give timeline of when to expect an answer when the auto response comes. Overall support with the help center and the multiple FAQs pages regarding their products, many of the questions are obviously now answered to where it's the specifics sometimes that I need to contact support and they always respond. Sometimes I have to reword my question to get an answer, but we're able to make it work.
March 26, 2024

BambooHR Review

Thomas Baker, CFE, MBA | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I do not think the Customer Service provided by BambooHR is particularly good. They like to redirect you to the FAQs and the self-service support before calling and it can sometimes be very confusing. Additionally, the Customer Service teams seems to give very scripted answers when you ask and any questions specific to a company feature you have are almost always not able to be answered.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have had some support that is very rude but others that are helpful and patient to guide me or my employee through an issue or a question. I believe they reply fast to get the answer needed to proceed to solve the issue. A chat function would be a nice feature in the future.
Auburn Loomis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BambooHR support is exemplary, you may have to wait a little bit every now and then to connect with a customer service rep but I have never once had an issue with them. They take care of each individual customer along with follow ups regarding each issue. VERY happy with that!
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