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Lack of Third-Party SMS Integration: Some users have expressed frustration with the inability to work with third-party SMS providers, …
Starting at $0.01 per message
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What is Bandwidth?
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
Recent Reviews
Pricing
Outbound Messaging
$0.01
Cloud
per message
Inbound Calling
$0.01
Cloud
per minute
Outbound Calling
$0.01
Cloud
per minute
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Bandwidth?
Bandwidth provides the power to communicate, making it easy for businesses to add phone calling, text messaging or 9-1-1 connectivity to apps, software and on-premise environments with powerful, enterprise grade APIs. According to the vendor, it provides quality, maximum control, and world class support, and the company has helped some of the biggest brands in business change how the communicate.
Bandwidth Video
Bandwidth offers APIs that power some of the biggest brands' voice, messaging, and 9-1-1 access. No matter what you need, Bandwidth's Communications Platform has you covered. Learn more at https://www.bandwidth.com/
Bandwidth Competitors
Bandwidth Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
The most common users of Bandwidth are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users commonly recommend Voxbone for its quick and supportive service and suggest expanding its coverage to more countries. They also advise being careful with contracts and paying attention to details like 911 fees and setup. Additionally, users mention the need for technical skills in SIP services and recommend calculating channel capacity before canceling.
Users highly recommend Bandwidth for voice and SMS services, praising the company's support team, easy-to-use dashboard tool, and constant improvements. They suggest partnering with Bandwidth and utilizing their support structure. Users find Bandwidth great to work with and recommend using it over other vendors, believing it is considerably better than other carriers in terms of porting and buying new DIDs.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
June 01, 2022
Lots of features with abuse issues
Score 1 out of 10
Vetted Review
Verified User
- Unfortunately, repeated calls from resellers abusing their system has cost me a lot of time.
September 11, 2021
Bandwidth -- Voice programmatically done right!
- Automation saves on resources
- Broad / quick access to DIDs
- Clear porting threads
February 28, 2020
Bandwidth Can Save You Money
- Cost savings.
March 11, 2019
Bandwidth -- Top Shelf Service
- We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
March 09, 2019
Bandwidth.com Rocks
- I do not have access to the ROI so I cannot answer this question.
March 08, 2019
Your best primary term/orig provider
- Bandwidth has impacted us tremendously in a positive way, in providing high-quality voice services to our customers at a very competitive rate.
- When we have LNP issues, the bandwidth team is readily available to support us and give valuable inside feedback that we can provide to our customers.
February 28, 2019
Great Great Great
- Great product, at a reasonable price.
- Their quick support allows us to get customer issues fixed, and fast.
- Their portal allows for adding additional sites/trunks without talking to anyone.