Barracuda Backup Reviews

60 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-25 of 28)

Companies can't remove reviews or game the system. Here's why.
May 14, 2020
Nicholas Rollins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use 2 Barracuda devices for backups of our Primary VMware server and remote servers. It runs daily incremental backups on the company's shared files and weekly backups of the entire server environment. We use it along with weekly VMware backups for baremetal recovery.
  • Works well with VMware.
  • Easy file recovery for directories and files.
  • Quick restore for basic Virtual machines.
  • Great for roll back instead of snapshots.
  • Sometimes the cloud interface times out.
  • Have had one flashed dead with firmware, was replaced.
Better then tapes and bad Windows software that does not do the quality of backup this device can provide. Cost is higher than most but tech support is super. Easy implementation for VMware, clients are light.
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Read Nicholas Rollins's full review
February 11, 2020
Amanda Wiens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Barracuda Backup is a perfect unlimited cloud backup solution that we use. This tool is used across the organization. I had no problem implementing it because its interface is excellent and easy to manage. After I finished the implementation and configuration of the schedules, you wait for error and failure notifications. Not even with the updates I had to bother, these are optimized and performed automatically at the given time. Restorations are simple as well and save lives.
  • Restoring data is very easy.
  • VMware and SQL backup and integration.
  • The alerts could be better.
  • The price seems a little expensive.
With the Barracuda Backup tool, we have all unified and centralized management. And regardless of location, we have a single console for managing cloud and simplifying everything. In our scenario, it is a large environment, and we recommend using a virtual infrastructure with a great fiber link. Backups and restoration are speedy and secure. It is undoubtedly the best solution in this field.
Overall it is an excellent cloud backup tool with a high degree of restoration power. Clean interface, easy to use, and manage. It has fast and efficient technical support. Everyone in the organization is familiar with the tool, and this contributed a lot to the acquisition as well. Thanks to this tool, we recovered from an attack by hackers, viruses, and ransomware.
Read Amanda Wiens's full review
February 11, 2020
Nick Marsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses barracuda Backup as the primary backup and recovery solution for our VMware environment. We wanted a simple appliance that had cloud replication capabilities to automate and streamline our backups across multiple platforms. Barracuda Backup hit the sweet spot for all of our needs, including cost, features, and ease of administration.
  • Cloud replication
  • De-duplication
  • The local management interface lacks a lot of features, but they are not necessary since the cloud interface works so well.
Barracuda Backup is particularly well suited for small to mid-sized environments where cost-effective and straightforward backup and DR solutions are needed. It's especially great in smaller environments where small IT departments don't have time or resources to dedicate to managing a backup and DR solution. The simplicity and reliability of Barracuda Backup reduce the administrative overhead in these environments.
Barracuda Backup has world-class support. The cost is affordable and, although we rarely had to use it, it was easy to get a skilled engineer on the phone when we needed one. The support center was based in the United States, which eliminated communication barriers and helped us quickly solve problems when necessary -- without having to jump through a lot of hoops. The support also includes an instant replacement guarantee for the appliance and, if you maintain coverage for four years, you can get a free upgrade to the latest appliance. This is a supreme value.
Read Nick Marsh's full review
July 26, 2019
Josh McClelland | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Review Source
I'm the project manager for a MSP. Not only do we utilize a Barracuda Backup Appliance in house, we utilize them for a number of our managed customers. The ability to monitor and control the devices through Barracuda's cloud has increased our efficiency dramatically. With all the options Barracuda provides, like replicating data to the cloud, or to another appliance at a remote site has been a huge selling point for our customers. As an example, one of the financial institutions we work with didn't want any of their data being replicated off network, we were able to deploy a second appliance at one of their other locations, having one replicate to the other keeping redundant backups in-house. Barracuda makes the setup process so easy, one of our level one techs can do the install, and at the same time provides our backup admins the ability to fine-tune a number of features. Restoring files is as simple, if not easier than some of the other backup solutions we utilized, and the ability to have the device restore an entire server to a virtualized cluster has been a life saver more times than I can count.
  • The Barracuda Backup is simple to install, setup, and administer. At the same time gives you plenty of options to customize your setup to fit your needs.
  • The restore process is much more simplified than many of the other backup solutions we've utilized.
  • The alerts, and reporting features and second to none. We'll often time know when a backup has failed, and have the issue corrected long before the customer brings it to our attention.
  • Barracuda's support team is great. Their intelligent, well versed in the product, and incredibly efficient.
  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
For larger environments, with virtual infrastructure in place, and the network bandwidth to support it, a Barracuda backup is great. It's easy to back up an entire cluster, or just a single server. When it comes to restoring or spinning up a downed machine, the Barracuda Backup is second to none in these sort of environments.
For the smaller clients, with budget concerns, only a few servers, not having the ability to spin up a failed server on the backup appliance itself is a little painful since we'd have to replace the physical hardware before getting services back online. I think having this ability would make for a great selling point to those smaller to medium size businesses that could benefit from this product.
Read Josh McClelland's full review
October 17, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have two Barracuda Backup Appliances. One backs up our critical ESXi Virtual Servers. We use this for emergency recovery. The other backs up all our user data, department data, exchange servers and databases. This one also backs up to their cloud services. This addresses standard backup and restore of user and server data. It also protects us from potential ransomware by giving the ability to delete infected data and restore the good data.
  • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
  • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
  • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
  • Updates. When it comes to Exchange compatibility, Barracuda Backup has taken too long in catching up and ensuring you can do message level backups. It's a shame to have to wait on an upgrade because your backup solution is not ready.
  • The update process. While it looks very easy to upgrade, I regularly have challenges completing an upgrade. Eventually you get it.
  • Replacements. It's awesome that you can refresh your hardware when you have that warranty. But the two times I did it were very challenging. In the end we have new hardware. That's great. But they need to provide better support on implementing it.
  • The interface can be extremely sluggish.
There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
If I have an issue with a particular backup failing or an agent not working well, they are great. Fast and responsive. However, my experiences in dealing with hardware have not been excellent. They have taken long periods of time to resolve new installations and upgrades. In general they are very easy to get a hold of and in most cases are very good.
Read this authenticated review
November 15, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Barracuda Backup to back up our entire server infrastructure bot physical (where remaining) and also our whole virtual environment. This backup is pushed to the cloud after the backup window and after being deduplicated and compressed then deduplicated against the cloud and then compressed and encrypted and securely transmitted via VPN to Barracuda Backup controlled and owned data centers where it is encrypted at rest. It fulfills all my needs, where I wanted one vendor to call through the whole backup infrastructure.
  • Virtual and physical backup from day one.
  • No cost per agent or VM.
  • Cloud backup is secure and owned by Barracuda Backup.
  • Local device to crunch the compression, and deduplication and handles all tasks. Also managed by Barracuda Backup and replaceable with an instant replacement subscription.
  • The local device has a secure OS and is patched regularly.
  • Barracuda Backup support is fantastic and can handle just about anything, and their remote access capabilities are amazing.
  • The cloud restore can be slow, sometimes unusable.
  • Searching for specific files in an extended retention policy is slow as well in the cloud.
  • Local device is expensive and outgrowing it is a Capital expense to replace even with trade-in credits.
A small business where simplicity is needed and simple configurations are required for smaller staffed IT departments. Also, when you do not want a major expense in agents for all your servers. When you want to have one phone number to call when you need support and not having multiple people pointing fingers at what is causing the issues you may be having, with everything all in one place, it makes it easy to follow through with issues that may arise.
I have had multiple calls for various reasons with Barracuda Backup's support on various issues that have crept up in my backup. They are quick to jump into the system and help when needed and have access to the backend system to check the integrity of the system and run various fixes for issues that are not readily visible through the user-accessible UI.
Read this authenticated review
June 26, 2019
Tim Lillis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use the Barracuda Backup appliance for all of our remote schools we support. It allowed us to implement an effective backup solution quickly without much of a learning curve. We backup VMWare and physical hosts over a leased and owned fiber WAN. We also own an enterprise Avamar solution and use that for our primary data center backups and Barracuda for our offsite data centers.
  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
  • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
  • Speed of recovery could be improved.
Barracuda Backup is a great, affordable, and quickly deployed solution if complex DR requirements are not needed. Depending on your RPO and RTO it may be a perfect fit. If you need immediate recovery you should look elsewhere. If you have a scenario where you need some form of backup, like yesterday, this is your solution.
Read Tim Lillis's full review
July 06, 2019
Thayer Ramahi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This product is used across the organization. Barracuda back and Barracuda cloud are an essential part of our disaster recovery plan. The integration with Office365, SQL, and VMware was essential to purchase Barracuda.
  • Cloud and local access.
  • It's easy to use, administrate, and maintain.
  • It's easy to recover data in bulk or individual email/files.
  • Backing up SharePoint 365.
  • Backing up OneDrive.
  • Backing up Exchange Office 365.
  • VMware backup and integration.
  • SQL backup and integration.
  • They have excellent technical support response and knowledge.
  • Reporting errors and issues is not detailed enough.
  • Purging older data by admin is not available. You have to contact support to help free up storage.
It is excellent, reliable, easy to configure, and easy to deploy and use. You need to authenticate every 30 days with Office 365, and I love to see that authentication integrated with Azure.
It will be a great idea to have MFA ability for accessing a Barracuda account.
Read Thayer Ramahi's full review
April 20, 2019
Ryhlen Schoeberl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Barracuda backup to back up our workstations in our environment. The good thing about it is that it can backup Windows, Linux, and Mac machines. We also are able to target certain machines so that people that have data that doesn't need to be saved if the machine fails do not use unnecessary data. We also drill down into the user profile so that we are not backing up the OS either.
  • Target machine backup.
  • Reports of failure.
  • Scheduling.
  • Backup to onsite storage and replication to the cloud.
  • It's easy to use the interface to see how the appliance is doing.
  • I wish I could make the appliance an onsite public IP so that it could back up public machines not on the network.
Well suited to back up our machines in our corporate environment. We have a mix of Windows, Mac, and Linux machines that we have to back up. With Barracuda, it's easy to restore to the original machine or new target machine. You can also download data to a local machine to be able to put on a drive for restoration.
I wish there was a way I could make it talk to machines on the public internet on a corporate server not based in the cloud.
Read Ryhlen Schoeberl's full review
April 10, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
It is used internally as well as externally. It allowed us to backup servers and virtual machines through easy installation on the location being backed up and a cloud management console. It allows us to monitor the allocated size of the physical device as well pick and choose what we want to get backed up. We can then move any revisions onto the cloud. It is user friendly and helps us make sure our clients backups are taken care of.
  • Backups are readily available.
  • Error reports detail what is wrong. Barracuda customer support is very helpful and they're open 24/7.
  • We can manage all our clients under the Barracuda cloud control. Which is easier then switching websites.
  • We are given a detailed list of Office 365 items that are not being backed up. This allows us to make changed to each user and disregard what we don't what to get backed up.
  • Offsite vaulting has allowed us to put revisions to the cloud and their retention policies are easy to understand.
  • Sometimes I do have to call support and ask a question or have help with an installation. This is not that often. Its because I cannot tell what the error is.
  • We had to lower a retention policy because the device we ordered was filling up way too fast. We were told that this device was good enough for the allocated size of the VM.
  • Adjusting admin settings on cloud control took way more time to figure out. At times it would give us an error or the change in admin status would not accept on the web browser.
When looking at error reports. It is easy to open up the report and pin point which server is having issues. Backing up SharePoint was a bit difficult. When an error occurs, the workaround is calling Barracuda and asking for assistance. It sounded confusing at first, but their support allowed me the ability to learn and now I am creating backups without any assistance.
Read this authenticated review
August 15, 2018
Erue Dfut | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Barracuda is used in our technology area, where all the institution's important information is stored. It is replicated in the cloud and in another external Barracuda devices, providing a better model of disaster recovery than what we were using.
  • The interface is clean and easy to navigate. The restorations are easy and direct
  • Restoring files and versions of previous files is very easy
  • It does not require a dedicated server to run its software
  • It is simple to make backup copies of files for DR
  • The configurations require much more extensive work.
  • Can not replicate to older models, for example from a 190 to a 390.
It is a tool that fulfills its goals and make backups and restorations of important information. If you use the replication in the cloud, it gives you the satisfaction that the data is safe. It is excellent for small and medium companies, but for companies with a large amount of terabytes per day, it could be be very slow and expensive.
Read Erue Dfut's full review
March 09, 2018
Eric Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Barracuda backup is being used across the whole organization. We are currently using it as our backup platform as well as for all of our archiving. It makes it easy for our company to feel safe knowing that our systems are properly backed up.
  • Archiving is easy for our end users to search old emails.
  • Backing up systems is easy and comprehensive . It is easy to restore files or systems.
  • Barracuda support is second to none when you need them.
  • More training material or courses could be included.
  • Notifications could have a bit more configuration.
  • Archive alerts would be nice.
Barracuda is a great tool for an email archiving solution. It allows us to keep mailbox quotas low by having easy to access archives. The end user experience is robust and easy to navigate. We have had very positive reviews from management in utilizing this tool.
Read Eric Krueger's full review
December 22, 2017
Derek Schroeder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
My company has a Barracuda Backup appliance in place for our primary solution. The entire company's data is stored in the appliance as well as all server and database configurations. It automatically replicates all data to the Barracuda cloud servers for offsite backups.
  • Thorough selection list with customized data sets per server.
  • Customizable schedule for all data sources and customizable data retention policies.
  • Restorability based on data age and saves space with deduplication and "smart" backup plans.
  • Minor selection list issues default to "deselected" meaning unchecking a single tree of folders with new additions below the selected do not automatically get backed up.
  • Funky message-level backups of Exchange require manually adding new users to the scheme or leaving several mailboxes to error out on reports if leaving "All selected".
  • Compliance requirements that limit offsite cloud storage option leave "not-ready-for-prime time" copy to an external hard drive that can be rotated offsite. This software is installed on a server with the external drive connected but does NOT function as well as it should.
The backup appliances are designed around overall storage space, not number of agents or databases. This means that there is a device for any company regardless of their data capacity needs. It is, by far, the best complete backup solution.
Read Derek Schroeder's full review
April 25, 2017
Michael O'Riley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Barracuda backup is being used to backup Windows files servers, a Microsoft Exchange server, a Mac file server, and an SQL server. It allowed us to replicate backups offsite without having servers offsite. Prior to Barracuda backup, it was required to carry tapes offsite.
  • Barracuda's deduplication compression is really good to save space.
  • The process to restore files is very flexible and easy.
  • The backup dashboard has useful system information that is provided at glance.
  • The Barracuda portal can be accessed anywhere without configuring firewalls.
  • A better way to access network configurations.
  • A more robust error reporting.
barracuda backup is well suited for bare-metal and file backups. The fact it doesn't interface with the hypervisor for virtual backups [means] it's not a true virtual machine backup appliance.
Read Michael O'Riley's full review
September 26, 2016
Dustin Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use two 490 units. We use them company wide to backup our most important data along with utilizing the cloud control functionality that Barracuda offers. We backup approximately 10-12 servers including multiple shares. We run the backups on a two hour schedule to ensure the best retention of data for our users in the case of an issue.
  • The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came.
  • The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs.
  • Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track.
  • On the restore functionality, I'd like to be able to see multiple folders revisions. Its hard to explain, but the restore function of drilling down to get certain files instead of having to download an entire folder.
  • To be able to see file / folder sizes before downloading so I could have a better idea of download times and such.
We had a to restore data from a dead server and be able to restore it to an entirely new server (bare metal) and were able to do so without any issues. I can't think of any scenarios where backups are less appropriate.
Read Dustin Williams's full review
September 28, 2016
Brandon Shandelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used for file level backup and SQL level database backup.
  • The user interface is very easy to use
  • The cloud storage is seemless
  • The retention policies are simple to understand and use
  • There have been some issues with downloading backed up files directly from the Barracuda cloud lately.
  • The pricing seems too high, but all of the competing backup appliances have that same issue unless you can negotiate a good deal.
It is ideal for a mid sized company with a single site. We have an 8TB unit that works well for us.
Read Brandon Shandelson's full review
April 05, 2016
Jason Thomas | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We utilize Barracuda Backup for our mission-critical data - data we define as needing to be stored on an offsite in an area geographically distant from where our core business is located. For us, that means our patient data. We have two BBS appliances in service, one dedicated to or primary electronic medical record system and one dedicated to everything else critical. These are used and managed primarily by IT. We had a third appliance at one point covering a different electronic medical record system, but the facility that utilized that system was sold off and the EMR and backup went with the sale, so we ended up re-implementing the service for the buyer so they could continue on with it.
  • Barracuda does the local/cloud backup integration very well - basically you pick the data you want to store and then click one button if you want to send it offsite. Their price/gb is very good as well, and if you're storing a lot of data, they have an all-you-can-eat cloud package so you don't have to worry about how much you're sending offsite.
  • The appliances are very stable and almost set-it-and-forget-it. They're managed through a central console, so once the initial config of giving the appliance an IP is done, pretty much everything else is standardized through that one console.
  • The interface is simple and adding data sources is a breeze. In the seven years we've used them, they have considerably expanded the service and its capabilities, and it can handle pretty much any system or OS we've thrown at it.
  • You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage.
  • These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth.
It's fantastic if you have a little amount of critical data or if you have data that is highly compressible and or can be de-duped. If you're dealing with images or other files that don't compress well or if you have lots of data, there are better options that let you control/expand the storage without a full rip/replace each time. Barracuda Backup does have a program where if you maintain support/hardware replacement coverage for 4 years on the appliance, they'll send you a new appliance every 4 years, however, it's the same model with the same amount of storage.
Read Jason Thomas's full review
June 07, 2016
Tina Cline | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
Barracuda Backup is an easy backup platform to install and use across your network. The reporting features give you piece of mind that your backups are being taken care of. There is nothing more important than making sure your business is protected from document loss and Barracuda Backup fills that need easily.
  • Easy of use is key. Installing it on the network and applying the needed resources to the servers and workstations is a snap. Understanding retention and replication is given to you at a glance.
  • Support is king. It doesn't matter how great a product is if you don't get the support from the vendor to back you up. I have always had excellent experiences talking with Barracuda support.
  • It's hard to point out any flaws other than perhaps the price point can be a little high for smaller businesses. But you need to weigh that against total data loss.
Great for mid to large size businesses that want hands on control of their backups with the security of offsite storage. Keeps the process pretty hands off once it is in place so you do not need constant overhead over handling your backups.
Read Tina Cline's full review
May 20, 2016
Gilbert Reyes Jr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the Barracuda to back up all of our virtual servers across the whole organization. It provides secure backup and redundancy in the event of an emergency.
  • Full backup and incrementals for all our servers.
  • Granular restore at a file level if needed.
  • Cloud storage for archived backups.
  • The UI could be a little more intuitive as sometimes it's confusing to find certain menu options.
Barracuda's solutions work well in the enterprise environment as it provides business continuity and granular restore at the file level.
Read Gilbert Reyes Jr's full review
December 16, 2015
Jeremy McClellan | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Review Source
Barracuda Backup was being used internally within our company to back up our own in-house multiserver platform both physical and virtual. It worked fairly well for our purposes. At the time it made the most sense when taking into consideration the cost of each gigabyte of storage both locally on the appliance and in the Barracuda Cloud. Due to massive amounts of hard drive failure in the field among two dozen of our client sites, we moved away from the platform in search of a solution that all of our unhappy clients could switch to. As you jumped up the model ladder, the cost of owning and renewing the support services annually became incredibly top-heavy. Barracuda support always seemed to downplay the hard drive failures, even from a management standpoint. They always blame the excessive amount of vigorous disk usage. Being in the system integrator market for over 20 years I can confidently say BS. We have been a part of many customer site projects that have data arrays sustaining 50 MB to 250 MB and beyond (per second) running nonstop day and night 365 days a year without a remote resemblance of the hard drive failure rate Barracuda Backup appliances have.
  • Barracuda Support seems to have an above average industry initial response time after you submit a problem to them.
  • Barracuda Support personnel are always friendly and attentive.
  • It is usually possible to reach a live tech support rep within 5 to 10 minutes of your initial phone call.
  • The pricing structure (especially on higher models) gets ridiculous pretty quick.
  • Annual service renewals for Energize updates and Instant Replacement are a bit top-heavy.
  • Support personnel (including management) should not downplay hardware failures especially when laid out by a loyal reseller partner.
Barracuda Backup appliances are well suited in providing an automated managed solution. Using the cloud synchronization option, these appliances remove the human error involved in taking tape media offsite and keeping it secure. However, it certainly seems like once a unit gets more than a year old there seems to be a miraculous hard drive failure here and there requiring Instant Replacement [service] to be current in order to switch out the unit. Based off our own experience managing a couple of dozen units at client sites, something certainly smells fishy.
Read Jeremy McClellan's full review
December 04, 2015
Darrell (DJ) Clubb, | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We purchased Barracuda Backup to address user data and the automation of their backups. Home directories proved to be a pain point for some staff and the need to backup changed files throughout the day steered us to the Barracuda system. Without the use of home directories or automated backups, the help desk staff had to spend many hours manually backing up user data. Additionally, we have suffered data loss due to disgruntled staff and by having Barracuda Backup running automatically we were able to pick point in time data restoration.
  • Automated backups.
  • Easily navigate files to be restored.
  • Having the ability to redirect the restored data to another location.
  • Having the data both on site and replicated to Barracuda cloud allows for both faster data restoration as I am not dependent on a shared internet connection to pull data from the cloud, but having the cloud to replicate also adds an additional layer to disaster recovery.
  • Scheduling, particularly in a large organization could become a challenge.
  • Reporting could use a bit of work as well.
Having an appliance on site capable for backing up valuable data and then choosing what data to replicate to the cloud allows for a more granular method of data storage. I recently lost a share with 2-terabyte worth of data, but luckily, the Barracuda unit backs up this share. Having that data on site allowed for a quick restoration of the share, I did not need to utilize a slower shared internet connection as one might if they opted for a pure cloud backup solution.
Read Darrell (DJ) Clubb,'s full review
December 04, 2015
Jhonna Flores | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I've used Barracuda Backup to back up our critical server to replicate to the cloud; just one word "SIMPLE".
  • VMware backup is easy.
  • Backup replications.
  • Easy to restore from backup.
  • OS X backup needs to be more user friendly.
  • Option to use external storage to increase backup storage.
  • OS X backup agent needs to be developed.
Barracuda Backup is well suited for backup replication or backup to cloud for data recovery.
Best support in business class
Yes - Smoothly
Read Jhonna Flores's full review
November 23, 2015
Anthony Shane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I implemented the Barracuda Backup appliance to backup 1 hyper-v host with 3 guest operating systems. The device integrated local and online backups for disaster recovery.
  • The BDU provides centralized management of backup jobs.
  • I've used the backup device to restore to dissimilar hardware. Restore time was more than adequate.
  • Replication is fast and smooth with deduplication which many vendors weren't offering at the time that I was vetting solutions.
  • Pricing!!!!
Barracuda Backup really excels when backing up multiple nodes as licensing is done for storage and not per device.
Read Anthony Shane's full review
November 17, 2015
dan berezowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company currently uses the Barracuda Backup appliance as well as their Yosemite backup software for our Linux servers. After many years of using the Yosemite software and having flawless backups and restores from those backups we looked to increase our usage of Barracuda products and selected to go with the Backup appliance to backup several servers, some virtual and some physical. We also utilize the ability to backup some workstations that are used to run specific jobs on. The Backup appliance is very quick and efficient at both backing up and restoring data when the need arrives. Going with the Barracude support plan we have unlimited cloud storage to store our backups in the cloud as well as having the local copy on the device itself which provides a great value. Compared to others that we investigated a few years back it seemed that the provided value of Barracuda's device was well worth the money as well as the many successful years of using their Yosemite application.
  • Quick efficient backups.
  • Quick restores of backed up data.
  • Ability to manage users and devices through their web interface.
  • Web front-end could be quicker to load.
The Backup device is well suited for environments that have multiple machines that need a backup solution. It also goes very well in an environment with VM machines.
Read dan berezowski's full review
December 22, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
We are a reseller of Barracuda Backups in addition to using it within our own environment. We have over 50 customers using them, which are centrally managed in the Barracuda Cloud console (saving our engineers a lot of time). This product is ideal for backups and disaster recovery. Backup and restorations are very straightforward and fast. Additionally, the appliances have helped our clients to meet all of their compliance and regulatory requirements.
  • Backups
  • Disaster recovery
  • Cloud replication
  • Easy to manage
  • 4 year refresh cycle (with a larger more powerful appliance)
  • The first couple setups that we did were confusing (regarding retention settings), but once you get the hang of it its a snap
  • If you are using large SQL databases or have a big Info Store, you may undersize the appliance needed
The Barracuda Backup appliances are well suited for any company, regardless of size. They provide backups as well as true disaster recovery functionality. Backups are quick/easy as well as are restorations. The GUI is very easy to understand even for less technical people. Support at Barracuda is timely when/if questions arise. Cloud replication is encrypted. The only instances that I see that may not be a great fit, is for a company with a LOT of data and very little bandwidth (upload) available, as the replication will use a decent amount of upload resources (thankfully you can schedule the upload times and limit the amount of usage).
Read this authenticated review

Feature Scorecard Summary

Universal recovery (24)
Live recovery (24)
Recovery verification (24)
Business application protection (21)
Multiple backup destinations (26)
Incremental backup identification (26)
Backup to the cloud (28)
Deduplication and file compression (28)
Snapshots (21)
Flexible deployment (13)
Management dashboard (14)
Platform support (14)
Retention options (14)
Encryption (10)

What is Barracuda Backup?

Barracuda Backup is a data recovery, restoration, and deduplication product from Barracuda Networks. It features data center backup support for email protection, network & application security, and general data protection.

Backup Features
● Encrypted Appliance
● Inline Deduplication
● Replication
● Offsite Vaulting
● Cloud-to-Cloud Backup
● Unlimited Barracuda Cloud Storage
● Near Continuous Data Protection
The Barracuda Backup Agent can back up mission-critical servers every 15 minutes. These agents only look for new or changed files, minimizing the backup window required.

Recovery Features
● Standard and Instant Data Recovery
● LiveBoot Barracuda
With LiveBoot, organizations protecting their VMware and Microsoft Hyper-V environments with Barracuda Backup have the option of utilizing Barracuda Cloud Storage if their own virtual environment goes down. Organizations can then have their local Barracuda Backup act as storage, booting the protected virtual machine from a deduplicated state within minutes. Customers that subscribe to the Instant Replacement feature below who replicate to Barracuda Cloud Storage can use Cloud LiveBoot to boot multiple VMs directly from deduplicated storage and assign private or public addresses to the devices.
● Instant Replacement

Management Features
● Centralized Management
● Flexible Deployments

Barracuda Backup Features

Data Center Backup Features

Has featureUniversal recovery
Has featureLive recovery
Has featureRecovery verification
Has featureBusiness application protection
Has featureMultiple backup destinations
Has featureIncremental backup identification
Has featureBackup to the cloud
Has featureDeduplication and file compression
Has featureSnapshots
Has featureFlexible deployment
Has featureManagement dashboard
Has featurePlatform support
Has featureRetention options
Has featureEncryption

Barracuda Backup Competitors

Barracuda Backup Support Options

 Free VersionPaid Version
Live Chat
Video Tutorials / Webinar

Barracuda Backup Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No