Barracuda Backup Reviews

55 Ratings
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Score 8.9 out of 100

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Reviews (1-6 of 6)

Nicholas Rollins | TrustRadius Reviewer
May 14, 2020

Automotive Dealership Best Practices with Barracuda. Great for offsite management.

Score 9 out of 10
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Support Rating

9
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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Amanda Wiens | TrustRadius Reviewer
February 11, 2020

Best cloud file backup and restore solution on the market.

Score 10 out of 10
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10
Overall it is an excellent cloud backup tool with a high degree of restoration power. Clean interface, easy to use, and manage. It has fast and efficient technical support. Everyone in the organization is familiar with the tool, and this contributed a lot to the acquisition as well. Thanks to this tool, we recovered from an attack by hackers, viruses, and ransomware.
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Nick Marsh | TrustRadius Reviewer
February 11, 2020

Backup In a Box

Score 10 out of 10
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Support Rating

10
Barracuda Backup has world-class support. The cost is affordable and, although we rarely had to use it, it was easy to get a skilled engineer on the phone when we needed one. The support center was based in the United States, which eliminated communication barriers and helped us quickly solve problems when necessary -- without having to jump through a lot of hoops. The support also includes an instant replacement guarantee for the appliance and, if you maintain coverage for four years, you can get a free upgrade to the latest appliance. This is a supreme value.
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Anonymous | TrustRadius Reviewer
October 17, 2019

Barracuda Backups Simple Reliable Set and Forget System

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

8
If I have an issue with a particular backup failing or an agent not working well, they are great. Fast and responsive. However, my experiences in dealing with hardware have not been excellent. They have taken long periods of time to resolve new installations and upgrades. In general they are very easy to get a hold of and in most cases are very good.
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Anonymous | TrustRadius Reviewer
November 15, 2019

Barracuda Backup is the small business backup hero

Score 8 out of 10
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Support Rating

9
I have had multiple calls for various reasons with Barracuda Backup's support on various issues that have crept up in my backup. They are quick to jump into the system and help when needed and have access to the backend system to check the integrity of the system and run various fixes for issues that are not readily visible through the user-accessible UI.
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Feature Scorecard Summary

Universal recovery (24)
8.7
Live recovery (24)
8.4
Recovery verification (24)
8.0
Business application protection (21)
8.5
Multiple backup destinations (26)
9.0
Incremental backup identification (26)
9.4
Backup to the cloud (28)
9.3
Deduplication and file compression (28)
9.6
Snapshots (21)
9.7
Flexible deployment (13)
9.2
Management dashboard (14)
8.9
Platform support (14)
8.4
Retention options (14)
9.5
Encryption (10)
9.3

About Barracuda Backup

Barracuda Backup is a data recovery, restoration, and deduplication product from Barracuda Networks. It features data center backup support for email protection, network & application security, and general data protection.

Backup Features
● Encrypted Appliance
● Inline Deduplication
● Replication
● Offsite Vaulting
● Cloud-to-Cloud Backup
● Unlimited Barracuda Cloud Storage
● Near Continuous Data Protection
The Barracuda Backup Agent can back up mission-critical servers every 15 minutes. These agents only look for new or changed files, minimizing the backup window required.

Recovery Features
● Standard and Instant Data Recovery
● LiveBoot Barracuda
With LiveBoot, organizations protecting their VMware and Microsoft Hyper-V environments with Barracuda Backup have the option of utilizing Barracuda Cloud Storage if their own virtual environment goes down. Organizations can then have their local Barracuda Backup act as storage, booting the protected virtual machine from a deduplicated state within minutes. Customers that subscribe to the Instant Replacement feature below who replicate to Barracuda Cloud Storage can use Cloud LiveBoot to boot multiple VMs directly from deduplicated storage and assign private or public addresses to the devices.
● Instant Replacement

Management Features
● Centralized Management
● Flexible Deployments

Barracuda Backup Features

Data Center Backup Features
Has featureUniversal recovery
Has featureLive recovery
Has featureRecovery verification
Has featureBusiness application protection
Has featureMultiple backup destinations
Has featureIncremental backup identification
Has featureBackup to the cloud
Has featureDeduplication and file compression
Has featureSnapshots
Has featureFlexible deployment
Has featureManagement dashboard
Has featurePlatform support
Has featureRetention options
Has featureEncryption

Barracuda Backup Competitors

Barracuda Backup Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Barracuda Backup Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No