Barracuda CloudGen Firewall Reviews

20 Ratings
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Score 8.7 out of 100

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Reviews (1-4 of 4)

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December 02, 2020
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Support Rating

9
They are very quick to answer the phone and I think I haven’t waited more than 5 minutes in the queue and if you have to hang up they actually call you back when it’s your turn in line. They have a secure tunnel that you can open for them to get into your device and help you with basically anything. It’s pretty magical if you ask me.
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October 11, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

5
Documents can often be a little too technical, and lacking in real-world application. No initial support was offered in the setting up of the device, although this may be the fault of the supplier as opposed to Barracuda themselves.
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August 03, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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9
Had one issue where I misconfigured it - had great instant support from Barracuda - got me back on track in a matter of minutes.
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February 03, 2020
Paul Metzger | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
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Feature Scorecard Summary

Identification Technologies (5)
7.5
Visualization Tools (5)
7.2
Content Inspection (4)
8.5
Policy-based Controls (5)
7.7
Active Directory and LDAP (5)
7.4
Firewall Management Console (5)
8.3
Reporting and Logging (5)
6.4
VPN (4)
8.6
High Availability (5)
8.9
Stateful Inspection (4)
8.2
Proxy Server (2)
7.7

What is Barracuda CloudGen Firewall?

Barracuda CloudGen Firewall (formerly NG Firewalls) is a next-generation firewall product. CloudGen is designed for multisite, dispersed networks. It provides the market-standard firewall features, including application control, intrusion prevention, web filtering, antimalware/antispam, and site-to-site VPN. Additionally, Barracuda offers Advanced Threat Protection (ATP), sandboxing for testing suspicious traffic and data, load-balancing between uplinks, and real-time traffic reporting, as well as add-on firewall reporting capabilities.

Barracuda CloudGen Firewall can be deployed via the cloud or on-premises. It also functions as a manageable service for MSPs to provide to clients.

Barracuda CloudGen Firewall Features

Firewall Features

Has featureIdentification Technologies
Has featureVisualization Tools
Has featureContent Inspection
Has featurePolicy-based Controls
Has featureActive Directory and LDAP
Has featureFirewall Management Console
Has featureReporting and Logging
Has featureVPN
Has featureHigh Availability
Has featureStateful Inspection
Has featureProxy Server

Barracuda CloudGen Firewall Screenshots

Barracuda CloudGen Firewall Video

Demo: Secure SD-WAN with Barracuda CloudGen Firewalls

Barracuda CloudGen Firewall Competitors

Fortinet FortiGate, Cisco, WatchGuard

Barracuda CloudGen Firewall Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Barracuda CloudGen Firewall Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Barracuda CloudGen Firewall Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No

Frequently Asked Questions

What is Barracuda CloudGen Firewall?

Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.

What is Barracuda CloudGen Firewall's best feature?

Reviewers rate High Availability highest, with a score of 8.9.

Who uses Barracuda CloudGen Firewall?

The most common users of Barracuda CloudGen Firewall are from Mid-size Companies and the Hospital & Health Care industry.