Support is perfect. I have always received a timely response, engineering is promptly available, I even received a replacement unit because the original "might" have had an HD issue.

May 25, 2021

Be Careful Out There!

Verified User

Professional in Information Technology

Furniture Company, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Review Source

Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks

October 25, 2019

Bang for your buck

Timothy Good

System Administrator

Michigan State University (Higher Education, 10,001+ employees)

Score 7 out of 10

Vetted Review

Verified User

Review Source

Support Rating

In the beginning, the support was rough, it eventually got really good, then when we started migrating off it went back down again.

November 06, 2019

The best solution to protect company resources.

Verified User

Technician in Product Management

Machinery Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Review Source

Support Rating

Barracuda always has a quick response when any inconvenience arises.

September 13, 2019

A great email security solution with simple implementation and very cost effective.

Verified User

Analyst in Information Technology

Government Administration Company, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Review Source

Support Rating

Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.

Barracuda Email Security Gateway Scorecard Summary

Likelihood to Recommend (19): 85%
8.5
Usability (2): 85%
8.5
Availability (1): 100%
10.0
Performance (1): 60%
6.0
Support Rating (8): 93%
9.3

Feature Scorecard Summary

Secure Email Gateway (7): 80%
8.0

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable. The Barracuda Email Security Gateway is offered without per-user or per-feature fees, and is also available as a virtual appliance or in a public cloud environment (Amazon Web Services (AWS), or Microsoft Azure).

Barracuda Email Security Gateway Features

Secure Email Gateway Features

Supported: Anti-malware
Supported: Cusomizability
Supported: Data Loss Protection
Supported: Threat Detection
Supported: Sandboxing
Supported: End-to-End Encryption
Supported: Management Tools

Barracuda Email Security Gateway Competitors

Barracuda Email Security Gateway Pricing

More Pricing Information

Barracuda Email Security Gateway Technical Details

Deployment Types	On-premise
Operating Systems	Windows, Linux, Mac
Mobile Application	No

Frequently Asked Questions

What is Barracuda Email Security Gateway?

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

What are Barracuda Email Security Gateway's top competitors?

Mimecast Secure Email Gateway, Microsoft Exchange, and Sophos Email are common alternatives for Barracuda Email Security Gateway.

What is Barracuda Email Security Gateway's best feature?

Reviewers rate End-to-End Encryption highest, with a score of 8.8.

Who uses Barracuda Email Security Gateway?

The most common users of Barracuda Email Security Gateway are from Mid-size Companies and the Information Technology & Services industry.