Overview

What is Barracuda Message Archiver?

The Barracuda Message Archiver is designed to help organizations reduce email storage requirements, meet demanding compliance requirements, and address e-discovery requests easily and effectively. Integration with the Barracuda Cloud provides long-term email storage and backup.

Archiving the easy way

Rating: 8 out of 10

October 7, 2022

Vetted ReviewVerified User

We archive all mails to be able to keep mailboxes small (max 1 year of email online) and to avoid deletions of all emails due to bad intent, accident or virusses.

IGNACE QUAGHEBEUR

Manager - Information Technology

ICT Manager

BRAEM

5 years of experience

Barracuda Message Archivers in Warema

Rating: 9 out of 10

November 9, 2021

IncentivizedVetted ReviewVerified User

It is used all over the whole organization. We tried to solve many problems with it. The first problem was to reduce mailbox size in Outlook, which we managed with the outlook...

Michael Bayer

Administrator - Information Technology

System Administrator

WAREMA Renkhoff SE

5 years of experience

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Pricing

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Barracuda Message Archiver

N/A

Unavailable

What is Barracuda Message Archiver?

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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per month per user

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Product Details

About
Tech Details
Downloadables

What is Barracuda Message Archiver?

Capture all email data, meet regulatory requirements, and take complex discovery requests in stride. The vendor states that the Barracuda Cloud will ensure secure, long-term storage, while users get instant, anytime access to archived messages on any device.

Barracuda Message Archiver Features

Supported: Hardened and Secure OS
Supported: Comprehensive Archiving
Supported: Federated Search and Retrieval
Supported: Exchange Stubbing
Supported: Reporting and Statistics
Supported: Policy Management
Supported: Intelligent Storage Manager
Supported: Roles-Based Interface
Supported: Folder Management
Supported: Mobile Apps
Supported: Stackable Appliances
Supported: RAID
Supported: High Availability
Supported: ECC Memory
Supported: Customizable Branding
Supported: Redundant Power Supplies

Barracuda Message Archiver Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, Mac
Mobile Application	No

Barracuda Message Archiver Downloadables

https://media.trustradius.com/product-downloadables/84/MQ/QABU2OOOT9JZ.pdf

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Comparisons

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Reviews and Ratings

(4)

June 5th 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Business Problems Solved
Pros
Cons
Recommendations

Users of the Barracuda Email Security Gateway have reported a range of valuable use cases for this product. One key application is searching for previous emails or tickets to identify recurring issues, saving time and effort in troubleshooting. The Archiver feature is highly praised for its ability to efficiently retrieve emails, even from past employees. This ensures important information is not lost and acts as a safety net for accidental deletions or poor mailbox management.

The software also excels in securing client records and facilitating the secure transfer of information between businesses. By taking over email archiving and simplifying management, it streamlines processes and aids in email storage and backup, eliminating concerns about limited capacity. It meets compliance requirements for healthcare organizations and offers reliable support, making it a valuable resource for legal purposes, ensuring compliance with retention laws, and simplifying litigation.

Reliability: Users appreciate that Barracuda Message Archiver works well and rarely has any issues. Many reviewers have stated that they find the software to be highly reliable, providing them with peace of mind knowing that their important backups are secure.

Robust Search Functionality: The search functionality of Barracuda Message Archiver is praised by users for being robust, fast, and easy to use. Multiple users have mentioned how straightforward it is to search and recover emails without much effort, making it a valuable feature.

User-Friendly Interface: Users find the user interface of Barracuda Message Archiver easy to navigate, with most basic operations being intuitive and easy to set up. Several reviewers have highlighted the software's user-friendly nature, making it quick and effortless to retrieve any emails needed.

Dated and Unintuitive GUI: Several users have mentioned that they find the graphical user interface of the product to be dated and unintuitive. They feel that it needs a modern update to improve user experience.

Difficulty with Appliance Upgrades: Some reviewers have expressed frustration when it comes to appliance upgrades. They have mentioned the potential for mistakes during the upgrade process and the need to migrate to another physical box, which adds complexity and inconvenience.

Non-Intuitive Exporting Process: The process of exporting data has been described as non-intuitive by multiple users. They have found it confusing and inefficient, requiring extra effort to accomplish their desired export tasks.

Based on user reviews, there are several recommendations for the Barracuda Message Archiver:

Consider price, features, and requirements before purchasing. Users suggest carefully evaluating these factors to ensure the solution aligns with specific needs and budget.
Allocate time for learning about the product. Users advise taking the time to learn about the Barracuda Message Archiver and its operation, especially when integrating it with Exchange.
Great for long-term data storage. Users highly recommend the Barracuda Message Archiver for those who need to keep records for an extended period. It provides secure data storage over a prolonged duration.

However, some users caution against relying solely on this solution if receiving all emails is a top priority due to instances where important messages have been blocked in the past.

Reviews

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Archiving the easy way

Rating: 8 out of 10

October 07, 2022

IGNACE QUAGHEBEUR

ICT Manager

BRAEM (Automotive, 201-500 employees)

Vetted Review

Verified User

5 years of experience

Use Cases and Deployment Scope

We archive all mails to be able to keep mailboxes small (max 1 year of email online) and to avoid deletions of all emails due to bad intent, accident or virusses.

Pros and Cons

easy implementation
retention policies in the archive
integration on the client.

Likelihood to Recommend

This is the perfect solution for a quick implementation of archivation. You configure it once and it keeps on going. Users do not need to interact to archive, only to find things back.

Most Important Features

easy setup in office 365
easy client tool to find email
set and forget

Return on Investment

i had no negative impact.

Alternatives Considered

Mimecast Cloud Archive

It was a lot cheaper, i mean a awfull lot.

Other Software Used

Microsoft 365, Magento Open Source, WatchGuard Network Security

Users and Roles

200

Every office user, who has a mailbox, uses the archiver to find back old emails.

Support Headcount Required

Our support and systems department helps people with the archive solution. Mostly it is : how do i logon, i did not find an email ,etc. Mostly basic user support, but not much.

Business Processes Supported

Achive all mails (do not lose any mail)
keep the operational mailbox as small as possible
retention of mails when co-workers leave

Innovative Uses

We recovered from a grunty old employee who erased all his mails/contact persons

Future Planned Uses

even when office 365 is down, in theorie we could see incoming mail...

Likelihood to Renew

It is that easy. Set and forget and everything is just working.

Barracuda Message Archivers in Warema

Rating: 9 out of 10

Incentivized

November 09, 2021

Michael Bayer

System Administrator

WAREMA Renkhoff SE (Building Materials, 1001-5000 employees)

Vetted Review

Verified User

5 years of experience

Use Cases and Deployment Scope

It is used all over the whole organization. We tried to solve many problems with it. The first problem was to reduce mailbox size in Outlook, which we managed with the outlook add-in and stubbing. Second thing was reducing power on the mail servers. We did this by reducing the database sizes after implementing Barracuda. Last and most important thing is that we can store easily our mails for 10 years and more, what the government wants from us.

Pros and Cons

Archiving with journaling.
Search with WebClient.
Search with Add-In.
Stubbing.

Likelihood to Recommend

For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.

Most Important Features

Government confirmed archiving
E-Mail Backup for the Users

Return on Investment

Long term archiving is good.
Integrating of many PSTs cost extra money for PST Enterprise. This should be included.

Alternatives Considered

Barracuda Email Security Gateway

For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.

Other Software Used

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Users and Roles

3500

Every Businessunit uses this product.

Support Headcount Required

2 People only support Addon and Webclient. One Barracuda Administratior, which is schooled on the product via Barracuda Academy.

Business Processes Supported

Government Mail Archiving
E-Mail Backup for the users
Powerful search in Mailbox for the users.

Innovative Uses

We need less Mailrecoveries since then!

Future Planned Uses

E-Mail Dedublicaton with mailheader and Date/Time

Likelihood to Renew

I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!

Products Replaced

Yes

EmailXtender

Key Differentiators

Price
Product Features
Product Usability

Mail Archiving...good to use and relieable.

Evaluation Lessons Learned

To the time of evaluation Microsoft was no choice. But all companies are improving and it might be interesting if microsoft can now handle mailarchives better then a few years ago.

Implementation Details / Implementation Partner

Implemented in-house
Third-party professional services

Protea Networks

Implementation Phases

Change Management Lessons

Change management was a small part of the implementation and was well-handled

There were a few functions which were discovered during implementation. These functions made the implementation a few weeks longer.

Implementation Issues

User schooling was very complicated.
Configuring offline functionality with full harddrives.

Implementation Rating

Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space.
Headers only functionality was promised years ago but is still not implemented.

Support Rating

The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.

Premium Support

No because german support in vienna is great. No need for premium.

Bug Resolution

Yes

Yes it was solved with a script. After a few month it came with new firmware.

Exceptional Examples of Barracuda Message Archiver Support

The team in vienna always tries to solve all of your problems. One time we wanted message ID deduplication and they made it for us.

Usability

The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.