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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.3
    53%
  • Team Collaboration (117)
    4.6
    46%
  • Document Management (109)
    4.2
    42%
  • Resource Management (98)
    4.1
    41%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4.2
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1260)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(1-25 of 77)
Companies can't remove reviews or game the system. Here's why
Rick Gill, CD | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As one of two administrators, I use Basecamp to support professional, personal and volunteer projects. The range of projects that I've used Basecamp for are: - Multiple book writing projects; - Research projects; - Volunteer organization development projects and - Side gig/income stream development projects.
  • Task management
  • Collaboration with colleagues
  • Discussion of relevant issues
  • Cloud storage of data/files
  • Kanban board
  • To-do lists and reminders
  • Search content of ALL file types
  • Video collaboration
My colleague and I knew we needed an online platform for collaboration on various projects. We initially tried Slack but found it very command-line oriented (at that time, 2016). We tried Basecamp and very much liked it (we're both 'users who know enough to be dangerous'), and we continue to use it for a wide range of professional and personal projects.
Score 1 out of 10
Vetted Review
Verified User
Basecamp is a project management software we used for a short time to help collaborations and organizing projects. In my experience, the software was hard to use, not intuitive, was hard to use and confusing for clients, and what finally did it for me was the lack of notifications. It literally did not notify me, teammates, or the client multiple occasions. Finally I said enough - I said this software is costing me clients and money far beyond its value, and stressing all parties out just by using it. I do NOT recommend Basecamp.
  • Charge too much
  • Fail to notify parties of new communications
  • Confuse customers
  • Functions are hard for clients to use and collaborate with
  • Messages ( including important ones ) were not being received by other parties when we or they would ping each other. We would sit there waiting for each other, while we had often both already responded. Costs time, looks bad, annoying. Was nail in the coffin for us with Basecamp. We paid ahead for the year and I still axed it half way through for ClickUp, which is much much cleaner.
  • In my experience, the interface is not intuitive, and is ugly.
  • In my opinion, the price is way too high for failing basic proj mgmt app needs
In my opinion, Basecamp is not suited for a high-output marketing or development team, or anyone who has to collaborate with a client directly through their proj management software. I cannot think of a situation where Basecamp is well suited except as a free software for individiual task tracking, literally nothing more in my opinion.
Score 3 out of 10
Vetted Review
Verified User
We use Basecamp as a project management tool. Although it does it's job, the layout isn't very intuitive and it's a bit confusing how the projects are managed. Other project management tools seem to organize projects in a layout that makes more sense. It is a nice feature that Basecamp has a generic chat function built in, that doesn't need to be tied to a specific project, however, these days it seems most organizations use Slack for their internal communications.
  • Project Management
  • Task Assignment
  • Layout and User Experience
  • Clearer Project Organization
Basecamp is a basic project management tool. It doesn't have anything too complex and for that reason might be a good fit for an organization looking for something simple with a low learning curve. Personally I think there are better project management softwares out there that include task dependencies and statuses.
Score 7 out of 10
Vetted Review
Verified User
Basecamp helps keep projects on track and organized so you are agile and can respond quickly, which is essential in public relations. Basecamp allows visibility company-wide so it is easy to see where projects are in the process and where files are located. You are also able to share items with clients so you are not duplicating work. You can set up auto-reminders to make sure you aren't missing a weekly activity and it alerts you when a comment is made in a project you are invested in.
  • Organization
  • Alerts
  • Collaboration
  • Project visibility
  • Showing timelines visually which would allow you to see if a project is on track
  • I would love to be able to have projects under teams
  • It would be great to be able to have a card from an external team in the deck from an internal team instead of having to log into both separately
Basecamp is excellent for making to-do lists and including all team members involved to drive a specific activity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There are many things that I like about Basecamp but two features are my favourite, one is task assignment:- like in to-do's you can assign task to a person, set deadline, add instructions about the task moreover it proivde option to attach files if required. The second feature is its campfire, you can directly talk with your team over Basecamp it's like messaging you don't have to switch to any other tool for chat.
  • Task Assignment
  • Track Workflow
  • Upload documents over cloud
  • Everything is fantastic, no need for improvement.
Our company has been using Basecamp since 2018. It is a fabulous project management tool, it helps our company to keep track of work, check daily activity over Basecamp, assign tasks, and much more.
January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our design and development company uses Basecamp as our primary project management system and single source of truth for all our projects. It enables our remote distributed team to collaborate on projects and communicate with our clients. Our company relies on it for our daily to do lists, sharing updates with the team, and monitoring project status and progress.
  • Ease of use - friendly enough for less tech-savvy clients
  • Control of user permissions - we can manage which data the client has access to and which is internal facing, as well as assign different team members access to different projects
  • Auto updates and notifications - each user controls how and when they receive various types of updates, and auto-checkins keep everyone up to date
  • Simplified task management ensures that the process stays streamlined
  • While creating sub-groups within lists is helpful, it would be nice to have a better way to tag tasks with attributes, like priority level
  • Rigid structure is nice for simplification, but for some projects more flexibility is needed
  • No Gantt-type view or way to create dependencies or relationships between tasks and deadlines
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a software product company and sell a school management software on a monthly subscription. Since we keep enhancing and improving our product through the feedback we get from our customer schools and do specific customizations for schools, we need to manage all these requirements somewhere to communicate, collaborate, build and close them on time. We manage all of this through Basecamp.
  • Project Management.
  • Internal communication between team members.
  • Internal collaboration between team members on product features.
  • Managing timelines so that work can be delivered in time.
  • Keeping evidence of all requirements and delivery of these requirements through Basecamp for clients.
  • Adding team members in between pings so that they can join the same conversation.
  • Reports for tracking team member's schedule and availability.
  • Only selected people in the project should be allowed to communicate with clients added on Basecamp for clients.
Communication and collaboration between small teams of up to 20-25 people is where Basecamp works best. In terms of reports on the schedule and availability of team members, Basecamp needs improvement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp to assign tasks to employees, to create certain teams of people to work on certain projects together, to set deadlines, to monitor performance, to keep everyone accountable, track progress and performance and so much more! Also great to upload attachments, spreadsheets, pictures etc. It helped solved endless emails and the frustration of missed deadlines .. great service! highly recommend!
  • easy to use
  • time saving
  • used friendly
  • add voice control feature - Siri etc..
  • better design
  • more color selection
Useful when you have big projects, many people working at the same time, teams in different time zones, countries, languages.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp to manage a marketing campaign that we coordinate within our company and with an external agency. We use it as a project management tool to keep all the notes, ideas, and plans in one central location. It helps us keep the information within a project so it is easy to go back through the notes, documents, and comments. We keep it based on a topic or a project and it makes it so much easier to coordinate and stay up to date on a project.
  • Centralize data
  • Keep a project organized
  • Working as a group
  • Assigning a project
  • Checklists
  • Pending tasks
Basecamp works great as a project management tool to coordinate within a group of people. It works great especially between multiple companies or companies where the workers are not in close proximity. As remote workers, it has really helped keep our conversations and messages focused and centralized for easy access and review.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp across our team to manage all of our projects, workflows and to manage our outside vendors and partners. It is our day-to-day project management system which allows us to keep our remote team on the same page and on track with project deadlines.
  • Project Cards allow for nice organization
  • Team Collaboration/Views
  • Good way to organize docs/files
  • Doesn't offer high level views of all projects
  • Would love it it was able to show entire company/team workflow
  • You have to make all changes by project cards, which adds extra work rather than global changes
Basecamp is great for remote teams with a lot of projects. It is not well suited for teams who want to see a birds eye view of all projects and timelines, but there are some plugins that help with that.
Tapesh bhargava | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Running an IT company, we have 50+ employees who are using it for task management and to deliver work in a timely manner by assigning tasks along with dates. The team is following a timeline to deliver projects and can assign tasks and sub-tasks to other colleagues. You can create multiple projects with different roles and only those team members can see the project.
  • Task assign
  • Create project
  • Timelines
  • Pricing
  • Team members are not showing online.
  • Real time value is not showing.
They are too good in terms of other competitors in the market. There are lots of tools that we can implement and assign with other software. Previously, we were using Hubstaff to track our employees somehow it is not continue with basecamp as right now Hubstaff is having own task manager tool , but basecamp is best in industry
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Basecamp to coordinate remote workers and contractors on shared projects and to establish workflows to coordinate those projects. Basecamp offers lots of flexibility, but there's little you can to do benefit from economies of scale in executing similar projects over and over again and that represents 95% of the projects our organization does. Each project becomes a silo, and when you care about 10 simultaneous, similar projects, BaseCamp is less than ideal.
  • Basecamp is easy to get started using.
  • Basecamp has a friendly interface.
  • Basecamp allows for community and communication.
  • Basecamp lacks a powerful templating system.
  • Basecamp silos each project.
  • Basecamp lacks a detailed single pane of glass/dashboard to oversee multiple projects.
Basecamp is best if every project you have is unique. The more "repeatable" your projects are, the more time you'll spend recreating nearly the same things over and over for each project, and that's a major consumer of time that could be spent executing the project or doing the actual work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp to manage tasks, communication and documents with our clients. Instead of just using email (where things would be easily lost), we create a project for each client to keep projects on track and to have a centralized location where everything related to the project lives. This makes it much easier to find things or reference past communication without having to waste time sifting through past emails.
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
  • I wish Basecamp had more view options. For example, it'd be nice to have a built in gantt option like other task management tools have.
  • Basecamp does not have the ability to add subtasks to tasks.
  • Time tracking is not built into Basecamp. You have to use third-party integrations if you want to add a time tracking feature.
Basecamp is extremely easy to use. We use it to manage communication and tasks with our clients and the training need for new clients is very minimal. It is also very flexible in terms of workflows, so no matter what your team's workflow is, you could configure the tool in a way to accommodate your processes. I think Basecamp is slightly less appropriate for teams who like to add an extreme level of detail through subtasks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We wanted to use Basecamp primarily as a singular hub for all of our remote work. We mainly use it as a project and task tracker, idea board, document dump, and chat. It helped us transition smoothly to remote work as we are able to coordinate ideas, tasks, and documents in one place across various departments with varying levels of tech savviness.
  • Ease of use
  • Simple and clear layout
  • One tool for almost everything
  • Not good for complicated projects
  • No dependency tracking
  • No subtasks
  • Slow to load
  • Delayed or missing notifications
Basecamp is well suited for teams where projects are not very complicated - single-level, minimal to no dependencies. If your team’s projects can be managed with just a checklist, it can work. For more complicated multi phase, multi dependency projects, the limitations of Basecamp show. I would also not recommend it for chat as it is clunky and slow. Basically, Basecamp is a good virtual office, but not a project management software nor chat.
Vicki Floyd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Basecamp to keep track of all of the tasks on a particular project. There are tons of small details for each project and we want to make sure that nothing is overlooked. Several people in our company are involved with every project so we need to make sure that everyone has access to one "master list" of tasks for each project.
  • Very intuitive.
  • Changes and updates by team members are real time.
  • The ability to create templates saves an incredible amount of time.
  • Updates should be included in the purchase price.
  • Projects should be able to be copied - later versions of the product may include this ability; ours does not.
  • Assigning a team member and a date to a task should be able to be completed all in one click. Right now we have to assign the task then go back in and assign a date. This is more time consuming but it's still a quick process.
It's very appropriate when projects are very similar and a template can be created that saves time. It's especially useful when a project has many different tasks that must be kept track of and these tasks are assigned to different members on the team. It would not necessarily be useful for projects that have only one or two tasks to complete.
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is being used as our main center for project management, tasks management, SOP's and some communication. It replaced a few tools for us and let us be more focused on doing the right work while using fewer tools and communication avenues. We used it for our entire organization and our different areas of responsibility.
  • It does simple project management and organization really well.
  • The daily questions and reminders kept our team engaged and updated.
  • It saved us money each month with their single tiered price.
  • I wish it had nested tasks lists.
  • We had a lot of small projects and the list got really long. There wasn't a great way to sort or organized them.
  • There were times when we found that we had too much going on in a single project and wished there was more organizational options to sort better. We had to change a little how we thought about larger projects and break them down into smaller ones.
We tried a lot of project management tools over the years. Basecamp was the perfect balance for us as a system that was ready to use, not too complicated to set up and just did what we needed it to do. It was easy to onboard staff and give clients access to projects.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before the pandemic I had 5 restaurants to keep up with. Basecamp was the best and easiest way for me to keep all of my tasks, projects and communication in one, succinct place. If you manage projects or have a large team to communicate with, Basecamp will be a life saver! It has every function you could think of. It has it's own messaging platform (similar to slack), it has a calendar, it has a space for you to forward emails to so that everyone remains in the loop. It has a section to upload documents and collaborate on them. You name it, it has it.
  • Communication
  • Collaboration on projects
  • Organizing tasks
  • Creating projets together
  • There is nothing they don't do well
Are you an event planning service? This app will help you keep all your plans in one place and see the big picture as well as drill down. Do you run restaurants and need to communicate with all managers but also just top tier managers too. You can add levels of group communication based on who you need and where. Need it set up by state? IT can do that too. Basecamp can be set up however you want, I can't stress this enough. I have yet to run into anything it can't do.
Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Basecamp is used across the whole [organization] to coordinate staff and volunteer teams at various levels. It helps to foster communication between teams, especially when it is difficult for all of the members to be in the same place at the same time. It is helpful for keeping records of meetings and work that has been done, as well as setting up reminders for tasks and recurring events.
  • Easy to organize teams and projects
  • The project templates are helpful if you have yearly events, etc
  • Customizable notifications settings are great
  • It would be great to be able to integrate the to-dos into the calendar
Basecamp is a really great tool for online collaboration. It was a real lifesaver for planning and executing projects during the pandemic since our staff and volunteer teams could not gather in person very much. The multiple levels of communication and organization help to keep things organized, and if well-used, can help simplify and streamline work so that you're not spending so much time tracking down emails or documents. It can be really helpful for keeping track of everything that's going on in your organization. It does require some setup and management to keep it from getting overwhelming [...] and may require some orientation for new users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our agency uses Basecamp exclusively to manage projects and workflow. It allows us to track progress on tasks and work in a way that incorporates visual rendering of varied media. It became especially essential to us when teams were forced to work remotely. We had a seamless transition due to the efficiency of Basecamp being a remote work option. We are pretty content with its functionality.
  • Creating and assigning work tasks
  • Tracking progress
  • Keeping in touch with the team on tasks
  • I wish there was a timeline view for seeing how far tasks are moving toward [an] end goal
  • A more front and center chat area for the team
Great for remote work. If you don't take care to clean up your folders [they] can quickly become cluttered. It would be nice if there was some sort of timer integrated to track how long things take to do. I know Basecamp is compatible with Toggl but to have an option already available would be a nice bonus for teams who have to maintain a certain time for certain accounts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Basecamp was implemented as a project management software to improve coordination, accountability, and file exchange between events, brand/communications, and fundraising teams. Individuals and distinct teams also were encouraged to explore Basecamp as a to-do/personal project management software to keep track of deadlines and workflows. This was the first attempt at an org-wide project management software.
  • To-Do lists
  • Collaboration
  • Accountability
  • Privacy controls
  • Mobile app/desktop app syncing
  • Cost
  • Relational deadlines and workflows
  • Calendar-view project management
  • Design
  • Prioritization
Like any project management software, it is only useful if it is used. Teams that struggle with organization and accountability will benefit from having one place to store everybody's to-do lists, organized either by person, by area of responsibility, or by workflow channel, as well as links to critical documents. The ability to participate in-app but also manage replies and communication via email is very useful to folks who struggle with adopting new technology. Projects that have a lot of relational decisions/deadlines (once this is completed, do this) might struggle.
Score 8 out of 10
Vetted Review
Verified User
Basecamp is our core platform for the management of all projects across the business division. It is used by all my delivery teams as well as my clients who are users in multiple departments within the organisation. We also provide access to users from external organisations that are a blend of subcontractors working for us and collaboration clients from other businesses.

The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
  • Ability to create project & task list templates to speed up new project/task creation
  • Reporting is limited; some export facilities to track task progression would help
  • The ability to create recurring tasks
Basecamp is very well-suited for organisations that need an end-to-end solution to manage simpler projects that do not comprise complex work breakdown structures. If you need a platform to help manage such engagements then Basecamp is ideal for you.

If you're looking for a solution for very complex practice management then you may find challenges with Basecamp (it doesn't support a full agile/scrum model, for example). However if you want a platform that can be provisioned within minutes and can be deployed across an organisation at speed then Basecamp is definitely the answer!
Nicholas Kouvatsos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Basecamp in our marketing department. It could easily be used across the company, but only the marketing department uses it currently. It's used to manage all of our projects and tasks in the marketing department. I don't particularly like logging in every day or even reading the daily recap emails. Instead, the way we use it is this: If I have a task or a new project, I meet with my team, and have my project manager take notes as to what needs to be done. Also, any one-off tasks to any team members are copied to the PM. The PM creates those projects and tasks in Basecamp, and each morning, the PM reviews tasks completed, tasks over due, tasks due that day, and tasks coming up due over the next week and makes sure the team is aware of the tasks.
  • I enjoy the calendar view. As long as you're always assigning deadline dates to the tasks, the looking at the calendar view can really help you determine your outlook for the day, the week, and quickly see any tasks past due that need to be addressed or moved.
  • It's easy to bring in outside people in on projects and give them access to that particular project to collaborate just on that.
  • Duplicating projects or task lists is a helpful feature when you have a recurring task list. It makes it easy to have the same process every time you want to execute the task list.
  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Basecamp is a basic task list tool with a few cool features, and is well suited for most companies to track their projects. It's not comprehensive enough that I would log into it every day to review what's coming up that day, so I delegate that out to a project manager. But I would certainly recommend it to anyone to use as long as they are willing to log in daily or they have someone to log in daily and monitor.
Lee L Kennedy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Basecamp as a project organization system that is used by myself and some other coworkers. We use it to create and assign tasks, input descriptions and due dates, attach files, etc. We can keep up with the status of the tasks together, get email notifications about when the tasks are updated or come due, etc. They are grouped into different projects for each client so we can keep things organized, but we each have our own personal dashboard that shows tasks that are due soon across all projects. It is used across the whole company as well as some external contractors so we can coordinate marketing efforts, development efforts, design efforts, etc. If we didn't use Basecamp, we would not be as organized and accountable for the projects and tasks we're working on.
  • The interface is beautiful and intuitive
  • It is very easy to see what tasks you need to work on
  • Coordination between other users is simple and effective
  • I'd like to see some other visual representation of tasks, like a Kanban board
  • The calendar-based report of tasks would be helpful but it was too crowded
  • Recurring templates were a pain to use (e.g., if you want the same tasks every month)
Basecamp is a great project management system overall, and it is reasonably priced. If you work on multiple projects and want to have to-dos for yourself, tasks you work on with other coworkers, and want a dashboard that you'll come back to every day/week to check on the status of everything, it will get the job done.
Michelle Hidalgo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Basecamp to connect with donors, members, and others especially leading up to a meeting or event. A couple of us use this in our department. It allows us to easily communicate updates for events, meetings and to market our events easily to groups. We are able to quickly share information and have a discussion about our upcoming meetings. It is a great way to create buzz about focus groups and other donor and member opportunities.
  • Unlimited users and projects. It's great for multiple purposes and it allows you to receive a free two month trial without providing a credit card and it gives you access to every tool and feature unlike many other softwares.
  • User friendly. It's a simple design and you don't need to worry about losing information as it auto saves everything. You are able to retrieve any deleted files for about a month. The mobile apps are great and Basecamp allows you to make a to do list.
  • Customer support is efficient even though they don't provide the level of support other software does, they are quick to respond to emails and questions.
  • It's great at allowing you to have a detailed discussion with a group, advertise an upcoming event and easily provide updates. They send email communications when there is an update in a group you are in however you could filter and opt out of this feature.
  • Unable to customize your interface. You are unable to insert a logo or change features like color schemes.
  • It's limited in features. It's great for task management and communication. There needs to be more reporting and budgeting.
  • To do items are unable to be set to recurring, i wish there were more in depth features for customization. There's a lack of a traditional calendar view.
It's great for basic communication and data sharing needs with a group for meetings and events. On your home screen you are easily able to view your projects and teams you are a part of. It isn't great for more advanced needs such as a calendar, customization and other advanced features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Basecamp to be part of a joint promotion on Facebook - It was a giveaway where 12 various businesses needed to access and share info. it was a great 'all in one' place to keep things organised and to see at a glance what was completed and what still needed to be done.
  • Easy to see what actions had been completed and what was outstanding.
  • Quick way to get a message to multiple users.
  • It all worked really well for our promotion - nothing extra was needed.
We loved the way we could all share our information for the joint promotion and it was really clear of actions and what was still needed to be completed at a glance The joint message thing was sometimes a pain - I would rather just see everyone else's info on the portal but they had the option to share with all which sometimes was not needed.
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