Basecamp

Basecamp

About TrustRadius Scoring
Score 8.4 out of 100
Basecamp

Overview

Recent Reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features

Team Collaboration (114)

8.6
86%

Task Management (114)

8.4
84%

Resource Management (95)

7.8
78%

Document Management (107)

7.8
78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.6
76%

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

How much does Basecamp cost?

Basecamp starts at $99.

What is Basecamp's best feature?

Reviewers rate Team Collaboration and Mobile Access highest, with a score of 8.6.

Who uses Basecamp?

The most common users of Basecamp are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 139)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Saves time by allowing for greater organization
  • The team stays on top of to-do items so nothing falls through the cracks and keeps clients happy which creates additional business opportunities
  • Allowing for templates to be created so you already have a head start on the project saves time and money
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • More transparency.
  • Evidence in case something goes wrong.
  • Better collaboration and communications with clients.
  • Repository to save internal company's assets as well as customer's assets.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • We had several issues with finding comments and files. Seemed like we ended up scheduling more meetings to address issues where maybe they could have been resolved in Basecamp somehow.
  • I feel the software probably got in the way more than it helped. Could be how the vendor implemented it but it was not intuitive for our team.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Basecamp provides a simple and centralized solution for communication with our clients.
  • We were able to create a makeshift ticket system in Basecamp for clients to make new requests and it has been very successful.
  • The added level of organization that we provide to our clients through Basecamp has had a great impact on clients continuing on with our services.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • We were able to provide the executive leadership team with visibility into our team's work
  • The team is able to collectively discuss issues and where they currently stand from a progress standpoint
  • While it's a little tough to use, we're able to better keep track of project issues and not let them fall through the cracks
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It saved us a lot of money over other project management tools.
  • Overall management of files and our SOP's became a lot easier having everything in one place.
  • The daily reminders and questions had a surprisingly positive affect on our remote team keeping them engaged and interacting with each other.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has allowed us to be more efficient and communicative in our product development processes.
  • It helps our main story tracking tool to be cleaner, and contain more final versions of features and the user stories needed to build them.
  • It is the main way we communicate with our offshore development vendor, and it facilitates those conversations very well which makes our teams closer and more productive.