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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.3
    43%
  • Document Management (109)
    3.8
    38%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(1-25 of 142)
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Score 1 out of 10
Vetted Review
Verified User
  • No ROI. In fact I've lost customers and dragged out project development life cycles by using this.
  • It has not helped me grow my business, it has in fact been the cause of losing business.
  • Slowed teams down in completing projects faster, diminishing profits.
January 04, 2023

BaseCamp Review

Muneeb Bhat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Introducing some reasonably priced paid plans for individual customers; would be immensely beneficial.
  • I wish the app would continuously remind you to complete assignments!
  • Easy to use, with the ability to establish project groups and related tasks, assign users and due dates, and attach files.
Score 7 out of 10
Vetted Review
Verified User
  • Saves time by allowing for greater organization
  • The team stays on top of to-do items so nothing falls through the cracks and keeps clients happy which creates additional business opportunities
  • Allowing for templates to be created so you already have a head start on the project saves time and money
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • More transparency.
  • Evidence in case something goes wrong.
  • Better collaboration and communications with clients.
  • Repository to save internal company's assets as well as customer's assets.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • We had several issues with finding comments and files. Seemed like we ended up scheduling more meetings to address issues where maybe they could have been resolved in Basecamp somehow.
  • I feel the software probably got in the way more than it helped. Could be how the vendor implemented it but it was not intuitive for our team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp provides a simple and centralized solution for communication with our clients.
  • We were able to create a makeshift ticket system in Basecamp for clients to make new requests and it has been very successful.
  • The added level of organization that we provide to our clients through Basecamp has had a great impact on clients continuing on with our services.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We were able to provide the executive leadership team with visibility into our team's work
  • The team is able to collectively discuss issues and where they currently stand from a progress standpoint
  • While it's a little tough to use, we're able to better keep track of project issues and not let them fall through the cracks
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It saved us a lot of money over other project management tools.
  • Overall management of files and our SOP's became a lot easier having everything in one place.
  • The daily reminders and questions had a surprisingly positive affect on our remote team keeping them engaged and interacting with each other.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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