Basecamp

Basecamp

About TrustRadius ScoringScore 8.4 out of 100
Basecamp

Overview

Recent Reviews

Awards

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Popular Features

View all 18 features

Team Collaboration (114)

8.6
86%

Task Management (114)

8.4
84%

Resource Management (95)

7.8
78%

Document Management (107)

7.8
78%

Reviewer Pros & Cons

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Verified User
Director in Marketing
Public Relations & Communications Company, 1-10 employees
SA
Saif Ali
Assistant Director
Web Techne (Information Technology & Services, 11-50 employees)

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Pricing

View all pricing

Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.6
76%

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

How much does Basecamp cost?

Basecamp starts at $99.

What is Basecamp's best feature?

Reviewers rate Team Collaboration and Mobile Access highest, with a score of 8.6.

Who uses Basecamp?

The most common users of Basecamp are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (1158)

Ratings

Likelihood to Renew (26)

10.0
100%

Usability (15)

7.8
78%

Availability (10)

10.0
100%

Performance (8)

7.3
73%

Support Rating (55)

8.6
86%

Online Training (1)

5.0
50%

Implementation Rating (8)

7.7
77%

Reviews

(1-15 of 15)
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October 26, 2019

Basecamp - a great tool for first time project management software users, small groups, and those needing flexibility

Joe Hallissey | TrustRadius Reviewer
Joe Hallissey
Associate Director - Digital Marketing
Mercy Home for Boys & Girls (Non-Profit Organization Management, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
The two founders of Basecamp has publicly said that they focus on ease of use and user experience over many other needs. Combined with their great documentation and excellent customer support, getting started with the software and keeping your projects on task is not a hard process to master quickly.
August 28, 2019

Basecamp brings all teams together

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

7
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
August 26, 2019

Good Project Management Tool on a Budget

Jared DeLong | TrustRadius Reviewer
Jared DeLong
Onboarding & Services Manager
Kindful (Computer Software, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

8
It's a good tool, very user-friendly and very affordable, but there are just better systems out there that allow more customization and reporting to get you what you need. This could still be a great tool for some organizations if their needs are fairly simple and the budget is more of the main challenge.
August 14, 2019

When your homebase is Basecamp

Verified User
Project Manager in Marketing
Publishing Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

8
I think Basecamp delivers well on what it is able to deliver. It allows for lots of flexibility around task management and communication while maintaining easy user-ability. I think Basecamp could add more organizational tagging or visual cues for processes and reviews within task management to help users organize work. I also think a more sophisticated calendar or resource management tool would help users.
August 10, 2019

A simple to use tool for a marketing team

Verified User
Employee in Marketing
Telecommunications Company, 11-50 employees
Score 6 out of 10
Vetted Review
Verified User
Review Source

Usability

7
I think it's good for small businesses, but not an enterprise-level business. I like how simple and easy it is to get started, and there's a free trial you can take advantage of if you want to give it a try and see if it suits your business model.
June 05, 2019

Basecamp is good for beginner users of Project Management tools

Yosa Addiss | TrustRadius Reviewer
Yosa Addiss
KCDMA VP of Special Events
KCDMA (Management Consulting, 51-200 employees)
Score 4 out of 10
Vetted Review
Verified User
Review Source

Usability

7
Basecamp is ok, but I don't quite understand why people like it so much. There are other free tools that work as well or better. It is always colleagues who have recently finished college who are so set to using basecamp, so perhaps it is the one they have used in school? I wonder because it is suited to one clear project, not a project with multiple pieces. Trying to manage an event that has web ads, social ads, a postcard, and a landing page is really not well suited to Basecamp, at least the way we were using it.
September 30, 2015

Getting Organized and Keeping On Task with Basecamp

Lisa Keyser | TrustRadius Reviewer
Lisa Keyser
Developer & Designer
LMK Web Design and Consulting (Information Technology and Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.