Basecamp

Basecamp

About TrustRadius Scoring
Score 8.3 out of 100
Basecamp

Overview

Recent Reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features

Team Collaboration (114)

8.6
86%

Task Management (114)

8.4
84%

Resource Management (95)

7.8
78%

Document Management (107)

7.8
78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.6
76%

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

How much does Basecamp cost?

Basecamp starts at $99.

What is Basecamp's best feature?

Reviewers rate Team Collaboration and Mobile Access highest, with a score of 8.6.

Who uses Basecamp?

The most common users of Basecamp are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 128)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Basecamp helps keep projects on track and organized so you are agile and can respond quickly, which is essential in public relations. Basecamp allows visibility company-wide so it is easy to see where projects are in the process and where files are located. You are also able to share items with clients so you are not duplicating work. You can set up auto-reminders to make sure you aren't missing a weekly activity and it alerts you when a comment is made in a project you are invested in.
Score 10 out of 10
Vetted Review
Verified User
Review Source
There are many things that I like about Basecamp but two features are my favourite, one is task assignment:- like in to-do's you can assign task to a person, set deadline, add instructions about the task moreover it proivde option to attach files if required. The second feature is its campfire, you can directly talk with your team over Basecamp it's like messaging you don't have to switch to any other tool for chat.
January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our design and development company uses Basecamp as our primary project management system and single source of truth for all our projects. It enables our remote distributed team to collaborate on projects and communicate with our clients. Our company relies on it for our daily to do lists, sharing updates with the team, and monitoring project status and progress.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a software product company and sell a school management software on a monthly subscription. Since we keep enhancing and improving our product through the feedback we get from our customer schools and do specific customizations for schools, we need to manage all these requirements somewhere to communicate, collaborate, build and close them on time. We manage all of this through Basecamp.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Though we used to use basecamp for client communications, at this point our basecamp usage is limited to just being a simple QA tool. We use it to map out web functionality and modules we'll need for a build, and then as development finishes up, we'll use basecamp to log QA issues that we find throughout the development.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Basecamp to assign tasks to employees, to create certain teams of people to work on certain projects together, to set deadlines, to monitor performance, to keep everyone accountable, track progress and performance and so much more! Also great to upload attachments, spreadsheets, pictures etc. It helped solved endless emails and the frustration of missed deadlines .. great service! highly recommend!
Score 10 out of 10
Vetted Review
Verified User
Review Source
Basecamp is used as a central hub for project management, task routing and a general Kanban board type production schedule. We utilize Basecamp for document storage and archiving as well as group coordination and conversation thread management. We have specialized, dedicated threads stored for onboarding, process controls, and process improvement that all new employees review and adjust during their onboarding phase. This solves many business problems for us at once.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Basecamp to manage a marketing campaign that we coordinate within our company and with an external agency. We use it as a project management tool to keep all the notes, ideas, and plans in one central location. It helps us keep the information within a project so it is easy to go back through the notes, documents, and comments. We keep it based on a topic or a project and it makes it so much easier to coordinate and stay up to date on a project.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Basecamp across our team to manage all of our projects, workflows and to manage our outside vendors and partners. It is our day-to-day project management system which allows us to keep our remote team on the same page and on track with project deadlines.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We used Basecamp as the project management software of choice from a vendor tasked with the migration/development of our new website. All communication was to be funneled through the app along with any files and assets needed. To my knowledge, no one else on campus is using it. We were using it as a PM tool with a third-party vendor.
Tapesh bhargava | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Running an IT company, we have 50+ employees who are using it for task management and to deliver work in a timely manner by assigning tasks along with dates. The team is following a timeline to deliver projects and can assign tasks and sub-tasks to other colleagues. You can create multiple projects with different roles and only those team members can see the project.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Basecamp was used at my organization for the marketing team/department. It makes project management and collaboration easy for our creative teams. We also used it in collaboration with external agencies such as our web developer, SEO and content partners.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used Basecamp to coordinate remote workers and contractors on shared projects and to establish workflows to coordinate those projects. Basecamp offers lots of flexibility, but there's little you can to do benefit from economies of scale in executing similar projects over and over again and that represents 95% of the projects our organization does. Each project becomes a silo, and when you care about 10 simultaneous, similar projects, BaseCamp is less than ideal.
Robert Ross | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have several platforms in-house for project management. When I arrived, we moved ahead with [Basecamp] to manage our project load for the IT department projects. Creating a standard for the IT department will allow our organization to expand its usage across multiple business units in the future.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Basecamp to manage tasks, communication and documents with our clients. Instead of just using email (where things would be easily lost), we create a project for each client to keep projects on track and to have a centralized location where everything related to the project lives. This makes it much easier to find things or reference past communication without having to waste time sifting through past emails.
Score 10 out of 10
Vetted Review
Verified User
Review Source
In the organization, we use it to collaborate internally in projects; sincerely, we can constitute a very demanding work team to strengthen the performance in information management. We have many possibilities to deliver the software on time.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use [Basecamp] as a small team to track our team's coverage on different ticketed issues that arise. This way, we can determine team member bandwidth, figure out the status of different tickets, and provide robust reporting so executives can get a snapshot of the work in progress. As far as I know, it's not used beyond our team.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We wanted to use Basecamp primarily as a singular hub for all of our remote work. We mainly use it as a project and task tracker, idea board, document dump, and chat. It helped us transition smoothly to remote work as we are able to coordinate ideas, tasks, and documents in one place across various departments with varying levels of tech savviness.
Vicki Floyd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Basecamp to keep track of all of the tasks on a particular project. There are tons of small details for each project and we want to make sure that nothing is overlooked. Several people in our company are involved with every project so we need to make sure that everyone has access to one "master list" of tasks for each project.
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Basecamp is being used as our main center for project management, tasks management, SOP's and some communication. It replaced a few tools for us and let us be more focused on doing the right work while using fewer tools and communication avenues. We used it for our entire organization and our different areas of responsibility.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Before the pandemic I had 5 restaurants to keep up with. Basecamp was the best and easiest way for me to keep all of my tasks, projects and communication in one, succinct place. If you manage projects or have a large team to communicate with, Basecamp will be a life saver! It has every function you could think of. It has it's own messaging platform (similar to slack), it has a calendar, it has a space for you to forward emails to so that everyone remains in the loop. It has a section to upload documents and collaborate on them. You name it, it has it.
Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Basecamp is used across the whole [organization] to coordinate staff and volunteer teams at various levels. It helps to foster communication between teams, especially when it is difficult for all of the members to be in the same place at the same time. It is helpful for keeping records of meetings and work that has been done, as well as setting up reminders for tasks and recurring events.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our agency uses Basecamp exclusively to manage projects and workflow. It allows us to track progress on tasks and work in a way that incorporates visual rendering of varied media. It became especially essential to us when teams were forced to work remotely. We had a seamless transition due to the efficiency of Basecamp being a remote work option. We are pretty content with its functionality.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Basecamp to communicate with our offshore development team for our digital learning platform. It is only used by our digital learning team to communicate with this specific vendor. No other department or team in our organization uses it. We use it to discuss new features for the platform in depth, in order to keep the user stories on our development tracking platform cleaner and less cluttered. It is a great way to keep in touch with the dev team on more complicated features that will span multiple sprints, and to work out strategies for how to build and deliver those features.
Score 8 out of 10
Vetted Review
Verified User
Review Source
My team used Basecamp as a task management tool to track our projects and progress. It was also used to communicate with an external vendor and keep all of our collaboration in one place. With each thread, we can pick and choose who to include and attach documents and links as needed.