Bazaarvoice Platform Reviews

47 Ratings
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Score 8.4 out of 100

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Christopher Payne | TrustRadius Reviewer
October 09, 2019

Bazaarvoice Conversations is a Great Choice for Reviews and Q&A

Score 8 out of 10
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Alternatives Considered

Both services are a good choice. I don't feel you can go wrong with either option. They would have both fulfilled our need and have very similar offerings. We ended up going with Bazaarvoice Conversations because of their initial cost for setup. The cost at the time for annual fees were similar.
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Ephraim Mandel | TrustRadius Reviewer
October 30, 2019

A must-have tool for a successful business

Score 10 out of 10
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Alternatives Considered

It's the most trusted provider and has the highest standards. It also has a user-friendly platform with all the functionalities we need. The other platforms lacked basic functionality, included reporting, filtering, saving views, and general maintenance. We found many issues with moderation and platform performance in our previous providers and decided that we needed to switch.
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Vaibhav Choksi | TrustRadius Reviewer
June 27, 2019

Engage your customers with Bazaarvoice Conversations and improve your products

Score 9 out of 10
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Alternatives Considered

Trustpilot and PowerReviews are similar products that provide similar functionalities as Bazaarvoice Conversations. Bazaarvoice Conversations has proven customer support teams and capabilities of an easy to use User Interface that can be used by non-technical staff.
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Olin Graczyk | TrustRadius Reviewer
June 20, 2017

A great tool for Review Generation & Syndication.

Score 8 out of 10
Vetted Review
Verified User
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Alternatives Considered

Bazaarvoice and Power Reviews are pretty much parity products. It is hard to understand which to choose because, from a tech standpoint, do about the same. We have stuck with BV because the account support has always been a great value-add.

It terms of TurnTo and Yotpo, if you do not need the syndication, these are great (and more affordable) solutions worth visiting.
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Emma Thomas | TrustRadius Reviewer
April 08, 2015

Bazaarvoice - best of breed, but it's all in the execution

Score 7 out of 10
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Alternatives Considered

  • Feefo,ISAMS
Our eCommerce platform is ISAMS so we were previously using the inbuilt product review function within that. ISAMS reviews worked but lacked the bells and whistles of Bazaarvoice, and we had to initiate a fair bit of customisation to get simple functions like keyword blacklisting built in. We also considered Feefo but their proposition is more of an independent 3rd party surfacing review content about numerous businesses in one place. We wanted customer communications relating to our reviews to come from us, not from Feefo, so Bazaarvoice was a better fit for us.
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Anonymous | TrustRadius Reviewer
September 30, 2015

Social Strategy Selection - more than just stars.

Score 8 out of 10
Vetted Review
Verified User
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Alternatives Considered

  • reevoo,trustpilot,feefo
It is completely determined by your business objectives - most onsite widgets will do the exact same things: stars and reviews onsite. The key differentiator would be reporting and only a few have the structure and robust analytics to accomplish this. Bazaarvoice is certainly one of those.
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About Bazaarvoice Platform

The Bazaarvoice platform provides businesses with the ability to collect and publish authentic feedback from their customers, who can review products and services, ask questions, and post photos and videos of their experiences with products. The vendor says that leveraging user-generated content can increase sales and build brand loyalty.

Within the platform, the vendor provides seven core modules:
  • Ratings & Reviews
  • Questions & Answers
  • Sampling
  • Connections
  • Curations
  • Insights
  • Brand Edge

Bazaarvoice Platform Features

Has featureRatings and Reviews - Gather and publish opinions about your product or service. You can send customers post-interaction email messages so they can easily access your review submission page. In addition, you can solicit and publish reviews about your company via Google seller ratings. Use BVSEO to boost your rating pages' presence on search engines. Analyze your transaction and conversion data with the ROI beacon.
Has featureQuestions and Answers - Help your potential customers make buying decisions by responding to and publishing inquiries about the products you offer. You can also use crowdsourced answers to manage responses about basic information.
Has featureSeller Ratings - Gather and publish opinions about your service that are in turn displayed on your Google AdWords ads to increase click-through rates and drive more qualified traffic from paid search.
Has featureModeration
Has featureFraud detection and Protection
Has featureROI Measurement

Bazaarvoice Platform Integrations

Bazaarvoice Platform Competitors

In-house, Inaction / No action, Web CMS / e-Commerce built-in review functionality


  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Bazaarvoice Platform Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Bazaarvoice Platform Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Languages: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English (Aus), Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, UK English, Ukrainian, US English, Vietnamese