Bazaarvoice Platform Reviews

47 Ratings
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Score 8.4 out of 100

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Reviews (1-4 of 4)

Emma Thomas | TrustRadius Reviewer
April 08, 2015

Bazaarvoice - best of breed, but it's all in the execution

Score 7 out of 10
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Likelihood to Renew

8
We are happy with the product and really just need to optimise our deployment of it on an ongoing basis. There is a lot of functionality prebuilt within Bazaarvoice which we want to have on our site, and to recreate this in our platform would take significant effort which is not practical for us.
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Anonymous | TrustRadius Reviewer
September 30, 2015

Social Strategy Selection - more than just stars.

Score 8 out of 10
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Verified User
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8
As we are a partner to clients and not the direct owner of the relationship, I would align the software recommendation with the business maturity and objectives of each organisation. It is important not to recommend too much for a business not ready or equipped to have an enterprise solution, but also even worse to ignore the value in the data when using a more robust tool.
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About Bazaarvoice Platform

The Bazaarvoice platform provides businesses with the ability to collect and publish authentic feedback from their customers, who can review products and services, ask questions, and post photos and videos of their experiences with products. The vendor says that leveraging user-generated content can increase sales and build brand loyalty.

Within the platform, the vendor provides seven core modules:
  • Ratings & Reviews
  • Questions & Answers
  • Sampling
  • Connections
  • Curations
  • Insights
  • Brand Edge

Bazaarvoice Platform Features

Has featureRatings and Reviews - Gather and publish opinions about your product or service. You can send customers post-interaction email messages so they can easily access your review submission page. In addition, you can solicit and publish reviews about your company via Google seller ratings. Use BVSEO to boost your rating pages' presence on search engines. Analyze your transaction and conversion data with the ROI beacon.
Has featureQuestions and Answers - Help your potential customers make buying decisions by responding to and publishing inquiries about the products you offer. You can also use crowdsourced answers to manage responses about basic information.
Has featureSeller Ratings - Gather and publish opinions about your service that are in turn displayed on your Google AdWords ads to increase click-through rates and drive more qualified traffic from paid search.
Has featureModeration
Has featureFraud detection and Protection
Has featureROI Measurement

Bazaarvoice Platform Integrations

Bazaarvoice Platform Competitors

In-house, Inaction / No action, Web CMS / e-Commerce built-in review functionality

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Bazaarvoice Platform Support Options

 Paid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Bazaarvoice Platform Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone
Supported Languages: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English (Aus), Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, UK English, Ukrainian, US English, Vietnamese