Name: Bbot
Rating: 10 (1 reviews)
Author: DoorDash

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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### Vendor Management
Users appreciate Bbot's vendor management capabilities for their Food Hall and Grocery Store, noting the software's effectiveness in streamlining operations and improving backend accounting for multiple vendors. The ability to provide fresh produce to underserved areas has been a significant benefit, showcasing Bbot's impact on vendor operations and customer service. Customers value the customization options and the support provided by the service representative, Jeremy, in ensuring a successful launch and ongoing operational efficiency.

### Delivery and Logistics
Users seem to appreciate the streamlined delivery process offered by Bbot, finding it to be a key strength of the platform. The ease of integration for deliveries has been highlighted as a significant advantage, making the overall delivery experience more efficient and user-friendly. While there may be some mixed opinions about other aspects of Bbot's services, the consensus appears to be that its delivery and logistics capabilities are a notable asset for users seeking reliable and convenient delivery solutions.

### Payment Processing
Users have highlighted the convenience of Bbot's payment processing system, particularly its ability to streamline orders from multiple vendors into a single transaction. However, there are concerns regarding the per-transaction fees, with some users suggesting a need for more competitive pricing to encourage higher transaction volumes. Additionally, the inability for customers to utilize gift cards on the platform has been noted as a limitation that could be addressed to enhance the overall payment experience.

### Transaction Handling
Some users appreciate the convenience of Bbot's scan option for quick access to the right page, while others express concerns about the durability of the plastic stickers used for scanning. The general sentiment seems to be that Bbot's transaction handling capabilities are user-friendly and efficient, particularly for businesses like restaurants. However, there are mixed opinions about the longevity and reliability of the scan option, with some users suggesting the need for more durable alternatives to enhance the overall transaction experience.

Customization: Users appreciate the customization feature of Bbot, which allows them to tailor the software according to their specific business needs. Several reviewers have stated that this has made everything from accounting to customer experience better for them and their vendors.

Excellent Customer Service: Reviewers have praised the responsiveness of Bbot's service representatives, who are attentive to their business needs. This indicates that Bbot values customer satisfaction and is willing to go above and beyond to ensure that their clients are happy with their services.

Seamless Integration: Many users have appreciated how easy it is to integrate Bbot with other third-party services. They particularly mentioned its seamless integration with See Less and Toast systems, highlighting that Bbot has the capability to integrate with various systems, making it a comprehensive solution for the user's business needs.

Difficult Menu Changes: Several users have found the menu changes, such as adding modifiers, to be unintuitive and require too many steps for a small change. This can lead to frustration and inefficiency when trying to update menus.

High Transaction Fees: Some reviewers feel that the per-transaction fees are too high and could discourage them from using the platform more frequently. They would like to see lower fees so that there is no disincentive to push more volume through the platform.

No Support for Gift Cards: A few customers have reported that there is no way for their business's gift cards to be used on the platform, causing inconvenience for both customers and businesses. These users suggest adding this feature to make it easier for customers to use their gift cards.

A digital order and pay solution for the hospitality industry, now powered by DoorDash since the March 2022 acquisition. When guests start with a QR code they can, in a few taps, browse an interactive menu, order when ready, and pay from their mobile device.

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Square Point of Sale

Each Transaction

Square Reader for magstripe

Square Reader for contactless and chip

Square Stand for contactless and chip

Square Terminal

Square Register

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).

Starter

Essentials

Growth

Bbot

An online ordering system allows restaurants to provide guests with on-demand delivery or reservations via a web or mobile app.

Online Ordering

Bbot | Smart Ordering - Quick Demo

Bbot | Smart Ordering (for pickup)

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Overview

What is Bbot?