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BenchmarkONE

BenchmarkONE
Formerly Hatchbuck

Overview

What is BenchmarkONE?

BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

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Learn from top reviewers

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Pricing

View all pricing

Lite

$0

Cloud
per month

Pro

$0

Cloud

Agencies

Special Pricing for Qualifying Agencies

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.hatchbuck.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

5.2
Avg 7.4

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

4
Avg 6.9

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.5
Avg 8.3

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

3.9
Avg 6.8

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

3.7
Avg 6.9

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

5.5
Avg 6.5
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Product Details

What is BenchmarkONE?

BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

Marketing Automation Features

Email & Online Marketing Features

  • WYSIWYG Email Editor
  • Automated Email Responses
  • Triggered Email
  • Scheduled Emails
  • Delivery Tracking
  • Drip Email Marketing
  • Forms
  • Mobile Optimized

Lead Management Features

  • Marketing Lead Database
  • Lead Segmentation
  • Lead Nurturing/Multi-touch Campaigns
  • Lead Scoring and Grading
  • Online Behavior Tracking
  • Automated Sales Alerts and Tasks
  • CRM Integration (Data Sync)
  • Lead Lifecycle Workflows
  • Custom Fields
  • Landing Pages

Social Marketing Features

  • Social Profiles

Reporting & Analytics Features

  • API / Integrations
  • Data Import & Export

Platform & Infrastructure Features

  • API / Integrations
  • Data Import & Export

All-in-One/Other Features

  • E-commerce/Shopping Cart

For B2C customers, BenchmarkONE integrates with Bigcommerce, Shopify and WooCommerce through their Zapier API integration.

BenchmarkONE Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Social Media Marketing Features

  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

BenchmarkONE Screenshots

Screenshot of See your progress at a glance. BenchmarkONE's dashboard gives you valuable insight into which areas of sales and marketing you should focus on the most.Screenshot of BenchmarkONE's small business CRM makes it simple to track and manage all of your contacts in one spot. BenchmarkONE notifies you when important tasks are due and even sends you hot lead alerts when prospects are ready to buy.Screenshot of Automatically track the pages your contacts have visited on your site, the emails they have been sent, the emails they've opened and the links they've clicked.  Understand their interests to put relevant conversations with prospects and customers at your fingertips.Screenshot of Setting up Email Nurturing campaigns are a snap in BenchmarkONE. You can easily drip relevant content to sales leads and contacts that nurtures them throughout the entire buying process, saving you valuable time and skyrocketing response rates.Screenshot of Create great looking emails using BenchmarkONE's drag and drop email builder, or select a template from our extensive email template library.

BenchmarkONE Video

Visit https://hatchbuck.wistia.com/medias/30j8c5t4gi to watch BenchmarkONE video.

BenchmarkONE Integrations

BenchmarkONE Competitors

BenchmarkONE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

BenchmarkONE starts at $0.

GreenRope, Ontraport, and Jumplead are common alternatives for BenchmarkONE.

Reviewers rate A/B testing and Mobile optimization highest, with a score of 8.9.

The most common users of BenchmarkONE are from Small Businesses (1-50 employees).

BenchmarkONE Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 32)

Great CRM! Does what it needs to do, and does it well for you!

Rating: 10 out of 10
January 07, 2020
LW
Vetted Review
Verified User
BenchmarkONE
1 year of experience
  • Email Tasks
  • Unsubscribe
  • Notifications
  • Follow up
  • Great templates for email creation
  • Very easy to have multiple users on our team sharing information
Cons
  • I feel the user interface is unclear at times
  • There should be some training videos or training tools on the site
  • I'm sure it does more than I'm currently aware of

A great budget CRM and sales/email marketing tool for agencies

Rating: 9 out of 10
July 29, 2019
AL
Vetted Review
Verified User
BenchmarkONE
1 year of experience
  • Email marketing. Their WYSIWYG email editor has a lot of options for customization, but also offers templates if you're not great with code or you're in a hurry.
  • Keeping contacts organized. There are tons of ways to categorize contacts - using tags, labels, and other data.
  • Automated contact "points." You can set up automations to add or subtract points from contacts based on their behavior (site visits, social media visits, clicks, etc.) to gauge how warm/cold your leads are.
  • Customer service. Their team is really stellar and they really care about their clients!
Cons
  • Servers. Their servers are a little slow sometimes, making it a bit painful to make changes/saves.
  • I may be nitpicking, but I don't like having to click multiple times to confirm something. I'd rather their interface require one click for most actions and have an unobtrusive "undo" dialog box that pops up in case you didn't mean to make a change.

Marketing automation for the win!

Rating: 10 out of 10
November 15, 2017
KR
Vetted Review
Verified User
BenchmarkONE
3 years of experience
  • We love that actions the customer takes, like opening an email, clicking a link, etc. adds up to a 'score' for them. This helps us gauge the level of interest from a customer in one glance.
  • Their drag and drop email composer is easy to use and flexible enough to customize as we wish to align with our branding.
  • Automated campaigns are easy to setup and we love that we can add notifications to alert us when a customer takes a certain action (fills out a form, clicks a link, etc.)
  • We also heavily use their API to sync data and start campaigns, it's been a great way to automate as much as we can.
Cons
  • They've recently updated their reporting metrics, so we'd love to see that trend continue and have the ability to create really customized reports.
  • Similarly, they also recently updated their email composers and template library, but the more design options the better!

Everything you need without the hassle, complexity, or cost.

Rating: 10 out of 10
February 22, 2018
CJ
Vetted Review
Verified User
BenchmarkONE
3 years of experience
  • Ease of implementation and use
  • Affordability
  • Functionality
  • Support
Cons
  • Some of the design templates and tools leave a little to be desired
  • The reporting functionality is a bit clunky and not as user intuitive, harder to customize
  • Suggested workflow would help

Hatchbuck Bucked Up Our Company

Rating: 7 out of 10
November 09, 2017
☛P
Vetted Review
Verified User
BenchmarkONE
2 years of experience
  • Automate soft marketing letters
  • Advance customers through sales funnel
  • Save time by sales staff
  • Organize leads by area of interest
Cons
  • Improve the ability to see what emails were sent out to sales leads across company, showing on a dashboard.
  • Make it easier to copy campaigns and make edits
  • Make it easier to manage tags by adding descriptors of what tags mean
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