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BenchmarkONE

BenchmarkONE
Formerly Hatchbuck

Overview

What is BenchmarkONE?

Hatchbuck is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

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Recent Reviews

TrustRadius Insights

Hatchbuck has gained popularity among users who have made the switch from HubSpot, as it offers a cost-effective solution for both CRM and …
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Poor Experience

1 out of 10
May 13, 2020
We are a solo financial planning practice and hired BenchmarkONE (Hatchbuck) to automate marketing email campaigns to prospective clients.
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (29)
    4.3
    43%
  • Lead scoring and grading (29)
    4.3
    43%
  • Email deliverability reporting (28)
    3.3
    33%
  • Lead nurturing automation (29)
    3.2
    32%
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Pricing

View all pricing

Lite

$0

Cloud
per month

Pro

$0

Cloud

Agencies

Special Pricing for Qualifying Agencies

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.hatchbuck.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

5.2
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

4
Avg 7.2

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.5
Avg 8.2

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

3.9
Avg 7.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

3.7
Avg 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

5.5
Avg 7.1
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Product Details

What is BenchmarkONE?

BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

Marketing Automation Features

Email & Online Marketing Features

  • WYSIWYG Email Editor
  • Automated Email Responses
  • Triggered Email
  • Scheduled Emails
  • Delivery Tracking
  • Drip Email Marketing
  • Forms
  • Mobile Optimized

Lead Management Features

  • Marketing Lead Database
  • Lead Segmentation
  • Lead Nurturing/Multi-touch Campaigns
  • Lead Scoring and Grading
  • Online Behavior Tracking
  • Automated Sales Alerts and Tasks
  • CRM Integration (Data Sync)
  • Lead Lifecycle Workflows
  • Custom Fields
  • Landing Pages

Social Marketing Features

  • Social Profiles

Reporting & Analytics Features

  • API / Integrations
  • Data Import & Export

Platform & Infrastructure Features

  • API / Integrations
  • Data Import & Export

All-in-One/Other Features

  • E-commerce/Shopping Cart

For B2C customers, BenchmarkONE integrates with Bigcommerce, Shopify and WooCommerce through their Zapier API integration.

BenchmarkONE Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Social Media Marketing Features

  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

BenchmarkONE Screenshots

Screenshot of See your progress at a glance. BenchmarkONE's dashboard gives you valuable insight into which areas of sales and marketing you should focus on the most.Screenshot of BenchmarkONE's small business CRM makes it simple to track and manage all of your contacts in one spot. BenchmarkONE notifies you when important tasks are due and even sends you hot lead alerts when prospects are ready to buy.Screenshot of Automatically track the pages your contacts have visited on your site, the emails they have been sent, the emails they've opened and the links they've clicked.  Understand their interests to put relevant conversations with prospects and customers at your fingertips.Screenshot of Setting up Email Nurturing campaigns are a snap in BenchmarkONE. You can easily drip relevant content to sales leads and contacts that nurtures them throughout the entire buying process, saving you valuable time and skyrocketing response rates.Screenshot of Create great looking emails using BenchmarkONE's drag and drop email builder, or select a template from our extensive email template library.

BenchmarkONE Video

Visit https://hatchbuck.wistia.com/medias/30j8c5t4gi to watch BenchmarkONE video.

BenchmarkONE Integrations

BenchmarkONE Competitors

BenchmarkONE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Hatchbuck is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

BenchmarkONE starts at $0.

GreenRope, Ontraport, and Jumplead are common alternatives for BenchmarkONE.

Reviewers rate A/B testing and Mobile optimization highest, with a score of 8.9.

The most common users of BenchmarkONE are from Small Businesses (1-50 employees).

BenchmarkONE Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hatchbuck has gained popularity among users who have made the switch from HubSpot, as it offers a cost-effective solution for both CRM and Marketing Automation needs. Users have implemented Hatchbuck primarily for segmentation of lists, contact scoring, email marketing, and sales pipeline management. This versatile tool supports sales, marketing, and customer service teams by providing features such as forms, automated campaigns, and tasks that help follow up and nurture sales leads. It also serves as a CRM to track and record details on users, send targeted emails and campaigns, and ensure each customer receives the necessary attention. With its automated campaigns, email templates, and drag-and-drop email builder, Hatchbuck enables businesses to effectively onboard new customers and follow up with existing ones. The software streamlines the recruiting process by allowing for automation and efficient communication with stakeholders. Users find great value in reaching out to large volumes of prospects and clients simultaneously through Hatchbuck, ensuring information is dispersed in a controlled and measurable manner. The software's ability to store customer and prospect databases helps nurture leads through emails and campaigns, while enabling easy contact with customers through newsletters and special announcements. By using Hatchbuck to engage prospects searching for marketing automation expertise, users are able to have educated conversations based on tagged interests. With its ability to replace disconnected CRMs and basic email marketing tools while still providing valuable functionality at an affordable rate, Hatchbuck has become an essential tool for many businesses. Its automated emails, campaigns, tasks, and analytics allow users to easily track communications and reach out to a mass audience. From keeping contacts organized to creating automated email campaigns based on tag/segmentation criteria, Hatchbuck simplifies workflows for better client engagement. The software has found particular use with sales teams who rely on it to keep contact information in one place, progress prospects through the marketing and sales funnel, and ensure the smooth functioning of daily operations. Hatchbuck's ability to track leads and sales, automate the sales process, and allow for dynamic list segmentation has made it a versatile tool across various departments, including marketing, recruiting, and selection departments. Users have found Hatchbuck to be the lifeblood of their businesses, providing essential functions for success. Whether it's used as a CRM, an automated marketing platform, or both, Hatchbuck offers powerful features that cater to the needs of marketing and sales teams. It helps manage marketing lists by automatically unsubscribing bounced emails and tracking recipient actions to target specific messages. The software provides better measurement of email campaign success compared to other tools like ZoHo. Hatchbuck serves as a cloud-based platform for CRM, Digital Sales, and Content Marketing needs. Users rely on Hatchbuck to track sales pipelines and contact information for current and potential customers, especially when working outside the office. Hatchbuck is praised for its affordability, great customer support, ease of use, and features. It is widely used by marketing and sales departments as a CRM and email tool. With options for marketing automation and customer relationship management through automated campaigns, notifications, and pipelines, Hatchbuck has become a go-to solution for organizations across industries. It offers the ability to nurture leads, manage customers, and automate tasks without requiring a full-time staff. Inside and Outside sales teams utilize Hatchbuck to track projects, leads, closed deals, and new contacts. It is also utilized to expand databases and automate marketing email campaigns in financial planning practices.

In summary, Hatchbuck has proven itself as a valuable tool in various use cases. From streamlining sales processes and nurturing leads to managing customer relationships and automating marketing tasks, Hatchbuck offers a range of features that cater to the needs of businesses across industries. Its affordability, user-friendly interface, and robust functionality have made it a popular choice among users who seek an all-in-one solution for CRM and Marketing Automation needs.

Useful Campaign Tracking: Many users have found the software's ability to connect campaigns, deals, and other elements very useful, allowing for a holistic view of their marketing efforts and effective tracking of end-users.

Clear and Simple Reports: Users appreciate the simplicity and clarity of the reports generated by the software, making it easy to understand the data presented and make informed decisions. Several reviewers have mentioned this as a positive aspect.

Helpful Task Feature: The tasks feature is found to be helpful in following up with customers, ensuring that no customer falls through the cracks and helping users stay organized. Some users have specifically praised this feature for its effectiveness in task management.

Limited Marketing Analytics: Some users have expressed dissatisfaction with the marketing analytics reports provided by Hatchbuck, particularly in areas such as competitor website ranking and SEO recommendations. They feel that these features need improvement to provide more comprehensive insights for their marketing efforts.

Lack of Integration Options: Several reviewers have mentioned that they would like to see a real WordPress plugin and built-in landing pages in Hatchbuck, instead of having to integrate with several different providers. They find the current integration process cumbersome and prefer a more streamlined approach within the platform itself.

Limited Customization Options: Users appreciate the recent updates to reporting metrics and email composers in Hatchbuck, but some have mentioned that they desire even more customization options and design choices. They feel that additional flexibility would allow them to tailor their campaigns and emails according to their specific branding needs.

The user reviews recommend BenchmarkOne for contact management and email campaigns. Users also suggest using the API feed, especially for tech companies, and incorporating BenchmarkOne into marketing strategies. Additionally, it is recommended to ask questions to ensure the software meets organizational needs. For small businesses, Hatchbuck is recommended for lead management and email automation. Users appreciate Hatchbuck's high-end features at a reasonable price and suggest comparing different CRM options before choosing Hatchbuck. It is also recommended to take advantage of Hatchbuck's support and resources. Users find Hatchbuck worth trying out for its ease of use and customer tracking features. It is suggested to take advantage of training and support provided by Hatchbuck. Hatchbuck is also praised for its multiple features and contact management capabilities. In terms of affordability, Hatchbuck is recommended as a good alternative to HubSpot. Users suggest taking the time to set up and learn how to use Hatchbuck effectively. For lead generation purposes, it is recommended to use Hatchbuck and choose it for its ease of use and good customer service.

Attribute Ratings

Reviews

(1-25 of 32)
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May 13, 2020

Poor Experience

Score 1 out of 10
Vetted Review
Verified User
  • The email automation feature
  • Not compatible with financial services compliance reporting. I use Yahoo for my domain. The records they provided were not compatible with Yahoo. They suggested I get a new domain provider. Obviously, that was not a solution given multiple systems would be impacted adversely. Hatchbuck finally came up with another solution via a third party vendor (Singrid) who provided a BCC feature. Apparently that service is going away in June and there is not an alternative.
  • No refund offered upon terminating given they will not be able to provide a solution for my compliance requirements. I was told to see Terms & Services - shameful.
  • Too complicated for little to no service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Email Tasks
  • Unsubscribe
  • Notifications
  • Follow up
  • Great templates for email creation
  • Very easy to have multiple users on our team sharing information
  • I feel the user interface is unclear at times
  • There should be some training videos or training tools on the site
  • I'm sure it does more than I'm currently aware of
Amanda Layman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email marketing. Their WYSIWYG email editor has a lot of options for customization, but also offers templates if you're not great with code or you're in a hurry.
  • Keeping contacts organized. There are tons of ways to categorize contacts - using tags, labels, and other data.
  • Automated contact "points." You can set up automations to add or subtract points from contacts based on their behavior (site visits, social media visits, clicks, etc.) to gauge how warm/cold your leads are.
  • Customer service. Their team is really stellar and they really care about their clients!
  • Servers. Their servers are a little slow sometimes, making it a bit painful to make changes/saves.
  • I may be nitpicking, but I don't like having to click multiple times to confirm something. I'd rather their interface require one click for most actions and have an unobtrusive "undo" dialog box that pops up in case you didn't mean to make a change.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's very user-friendly and easy to navigate
  • All automation is based on the tag system, making it very easy to set any nurturing campaign
  • They have an excellent support team! Quick to respond and find a solution.
  • It'd be great if the tool had landing pages and calls to action. It would eliminate the need for multiple tools and streamline the efforts and results.
  • Form design could be better. Although there can be custom coded, the default options are pretty basic.
Charlie Judy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of implementation and use
  • Affordability
  • Functionality
  • Support
  • Some of the design templates and tools leave a little to be desired
  • The reporting functionality is a bit clunky and not as user intuitive, harder to customize
  • Suggested workflow would help
Kaitlin Rawley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We love that actions the customer takes, like opening an email, clicking a link, etc. adds up to a 'score' for them. This helps us gauge the level of interest from a customer in one glance.
  • Their drag and drop email composer is easy to use and flexible enough to customize as we wish to align with our branding.
  • Automated campaigns are easy to setup and we love that we can add notifications to alert us when a customer takes a certain action (fills out a form, clicks a link, etc.)
  • We also heavily use their API to sync data and start campaigns, it's been a great way to automate as much as we can.
  • They've recently updated their reporting metrics, so we'd love to see that trend continue and have the ability to create really customized reports.
  • Similarly, they also recently updated their email composers and template library, but the more design options the better!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Emails - Hatchbuck has recently enhanced their email template collection. That said, most of ours use plain text. It's easy to design your own, though.
  • Support - whenever I have had an issue or question, the responsiveness has been exceptional.
  • OnBoarding - I had a 1:1 consultant to meet with me over my first several months who was delightful and capable, helping me learn the system.
  • Campaign design could be strengthened with the use of visual mapping as many other marketing automation offers.
  • They've only just introduced a mobile solution, and it is not very practicable for managing; rather it seems designed for sales reps on the move.
  • The reliance on tags can become quite "clunky" over time. Their CRM is wonderfully integrated but not as strong as standalone products.
☛Patti Peeples, PhD, RPh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Automate soft marketing letters
  • Advance customers through sales funnel
  • Save time by sales staff
  • Organize leads by area of interest
  • Improve the ability to see what emails were sent out to sales leads across company, showing on a dashboard.
  • Make it easier to copy campaigns and make edits
  • Make it easier to manage tags by adding descriptors of what tags mean
Lori Feldman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Very easy to learn and use. Navigation is intuitive.
  • Scoring feature is customizable and covers all the basics: email opens and click-thrus, web visits, form submits.
  • Customer service is fast and helpful; your questions are treated with urgency because they know you're probably on a deadline.
  • Pricing is very fair for all you get in a subscription.
  • No phone app yet.
  • API is only 1 way (into Hatchbuck).
  • No Boolean logic to filter on (although this feature is allegedly coming).
Thomas Hollowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Intuitive design and implementation, which means it's amazingly user friendly.
  • Keeps tasks, contacts, and collaborations organized.
  • Is amazing at automated, action-based, and behavioral marketing.
  • I am not an advanced user, yet, but haven't found anything that it's lacking thus far.
Stacy Isermann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Simple email construction for content
  • Easy to set up campaigns and mass emails
  • Ability to automate systems
  • Easy tracking of all emails - so important for communicatin and follow up
  • Would be nice to have social media links and other we links set up for easy selection
  • More variety for content email templates
  • Periodically send out content ideas for startups that have problem making multiple campaigns
Donald G. Purdy, M.A. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The online forms capability has been amazing. I'm able to connect my landing page to Hatchbuck and a prospect's information is automatically transferred into a record, eliminating data input time, once they click submit.
  • I use the campaigns feature quite a bit. In fact, I'm running 12 now and will be developing a few more.
  • Notifications and Tasks. Notifications have been important to me by letting me know when prospects hit a certain threshold or level of interest. Once notified, I can follow up with. Tasks enable me to connect with certain people in meaningful ways to enable we keep their top of mind awareness.
  • It took me a few months but I also use the Deals feature. I established quite a few stages for each deal and I'm able to track how many "hot" prospects I have and where they are in the sales funnel. I didn't have this capability before I started using Hatchbuck.
  • They may be a little behind the curve when it comes to some of the advanced features, such as integrating various calendars and e-mail clients.
  • I would like to see them more integrated with social media platforms, such as keeping track of social media activity and adding more platforms that they track within a record.
  • The onboarding process was a bit bumpy and took much longer than expected.
Crystal Cady | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • LOVE the task features.
  • The customer support is excellent and l love the recent addition of email tips and info from Hatchbuck.
  • Upgraded email features have been very helpful and easy to use.
  • The tags are great to sort folks based on different areas they participate in.
  • Helping users understand and better use the campaigns. I struggle with that.
  • I would like a way to seek and merge contacts once they are already in the system.
  • I would like to be able to delete tags that I no longer use or want and am unsure how.
Jim O'Keefe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Emails creation: The drag-and-drop email creator is very easier to learn and powerful enough to create graphical; click-based emails.
  • Website Page navigation notices: using the Java Script forms provided in NB, I was able to add notices of whenever a registered HB contact clicks on one of my webpages.
  • Scoring, Tags and Tag Actions: using the Scoring feature, my leads are automatically elevated/reduced in priority bases on they actions (i.e. a link click increases their score while and unsubscribe reduces. I didn't immediately appreciate the power tags but now I use tags to note a variety of important information such as lead interests. Last, I use Lead Actions to immediately send a targeted email to leads that clicked 1 or more times on an email or website link that shows a particular interest as a Photography.
  • Campaigns: I'd like to see some fully created sample campaigns with a series emails so I have examples.
  • Fee: I'd like to see an incremental fee structure rather than the current doubling from $99 to $199 per month. I'd really like to maintain more than 2500 contacts but the next level for 10,000 contacts to twice and far more contacts than I need. Likewise, I would like to have 2-3 users but it would cost double to add them. I believe this fee structure is leaving money on the table since am not willing to double my monthly fee but would consider an incremental increase.
Rob Rohena, DIR Incorporated | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Real people on the support team.
  • Unparallelled support and communication with agency partners.
  • Email marketing and lead scoring.
  • Integration with many other applications via Zapier.
  • Marketing analytics reports beyond email could be improved. (i.e. Competitor website ranking, seo recommendations, etc.)
  • A real WordPress plugin would be awesome
  • Built-in Landing pages. Currently you have option to integrate with several providers.
Dave Orecchio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
  • Hatchbuck provides all website forms for landing pages and other prospect interactions with the ability to redirect to thank you pages for further nurturing. Once the lead is captured, they are then scored based on their behavior on the website.
  • Our clients use Hatchbuck for all outbound email to their prospects to provide awareness about new articles, newsletters, and more. Additionally, Hatchbuck enables email campaigns to nurture prospects based on the way they engage with website content. By automating nurturing the product enables clients to keep qualified prospects engaged until they are ready to buy.
  • Hatchbuck provides the analytics for the engagement with the website by each and every individual. Standard reports enable our clients to gain insights into prospect progression through the buyers journey stages.
  • Hatchbuck needs to implement the ability to send outbound emails based on an RSS. An example is sending a blog notice email when it publishes. Currently this has to be done manually.
Timothy Beck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Event driven emails. We provide a number of services and when potential customers access our website and inquire about one of those services, Hatchbuck sends follow up emails that assist those prospects in becoming customers. It also notifies us of someone's interest.
  • Event notifications. When someone clicks one of the links in our emails, Hatchbuck notifies us immediately so we can respond.
  • Customer Service. Whenever we have a question about how to do something or a potential new feature, the Hatchbuck team is very responsive. Often the "potential new features" have already been handled.
  • Ease of use. Hatchbuck is relatively easy to use and intuitive. Any issues or questions are easily handled by Customer Service.
  • Date driven emails. It would be nice to generate emails on a date (i.e. December 18th) or time of month (i.e. 3rd Thursday in November). The Hatchbuck team has told me that this suggestion is on their list of improvements.
David Gurian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • The product is simple to use but can be as complex as you would like it to be.
  • Customer service and support are great. Always responsive and quick to find a solution.
  • The email templates and instructional videos have been helpful.
  • They definitely understand marketing and have created a simple system to support content delivery.
  • The product's social media integration is still developing and growing.
Score 8 out of 10
Vetted Review
Verified User
  • Very easy to use - Hatchbuck makes using the program a cinch.
  • Easy implementation - Merging contacts over from previous CRMs is simple.
  • Customer support is great - they are prompt and knowledgable.
  • The email templates can be a bit clunky and difficult to get used to.
Samantha Kolavo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Allows you to tag contacts on import in order to differentiate between groups of customers. This is great because when we are wanting to follow up with conference attendees, we can filter by that tag.
  • Hatchbuck sends out mass emails in waves in order for our email to NOT be sent to spam.
  • Hatchbuck has GREAT customer service. I have worked with the same rep from the date of subscription and have NEVER had to reach out to anyone else. If she does not have the answer for me, she will find out in a timely manner and not pass me along to someone else.
  • Hatchbuck seems to be a perfect fit for the functions our company needs.
Nathan Hovinga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Hatchbuck is great at email template creation.
  • Hatchbuck is great at responsive email designs.
  • Hatchbuck is great at tagging and segmentation.
  • Hatchbuck is missing some functionality in the automated marketing side in regards to list segmentation/management.
Derek F. Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Newsletter / Email Marketing: Totally replaced MailChimp and added more features for us to leverage our newsletters.
  • Automated marketing that is super simple - helping us inform prospects and guide applicants through an application process automatically.
  • Integrating all steps of the relationship from fresh lead to confirmed customer.
  • Forms - Very easy to set up and implement forms and connect them to campaigns, deals, etc.
  • Reporting works on Hatchbuck, but making it more customized and robust is on their roadmap.
  • Having multiple pipelines if you have different sales cycles for different products would be a great improvement.
Tony Boschert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The ease of use of this product was a key factor in choosing Hatchbuck.
  • The low entry cost and the fact that no long term contracts are required also played a critical role in choosing Hatchbuck.
  • The low cost also helped in my decision as I begin to use more of its features. I didn't want to pay a high price for a software program that had features I would never use or at least would not use until a much later date, in essence, wasting money up front. I have full intentions to fully utilize other great features, however, the low cost of Hatchbuck makes it a good value even if I were to only use it as nothing more than a prospect/customer database.
  • When creating a new note, I would like to see the 'Update Last Contacted date when saved' check box at the top and not the bottom of the page.
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