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What is Benefitfocus?

Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.

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What is Benefitfocus?

Benefitfocus headquartered in Charleston, South Carolina offers their eponymous platform for benefits administration, featuring the Benefitfocus Marketplace.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Benefits Administration by Benefitfocus, healthcare spend insights option demo video


ACA Management and Reporting Demo | One Place 2016


SAP U.S. Benefits Administration by Benefitfocus Demo Video


Benefit Informatics Demo


Employee Benefits Administrator Role Demo | One Place 2016

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Product Details

What is Benefitfocus?

Benefitfocus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have recommended Benefitfocus for its ability to combine multiple administrative efforts and processes into one platform. They appreciate the ease of use for employees, making it a convenient solution for managing various administrative tasks efficiently. They also highlight the platform's user-friendly interface as an advantage, making it accessible for all employees to navigate and utilize effectively. Additionally, reviewers commend Benefitfocus for its comprehensive features and functionality, providing a robust solution that caters to diverse administrative needs.


(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Manage all benefits and integrate with our payroll company to do file feeds. Billing for our Disability insurance. Relieves a lot of work on me and our benefits staff.
  • Enrollment Reports
  • Customer Service
  • File Feed Setup
  • More reports regarding payment of Life and AD&D
Open enrollment is extremely easy. Reports are easily accessible to see who still needs to complete and who has done it.

I would like a report that just shows who made changes and what those changes were for open enrollment.
  • Saved money and time from HR having to do duplicate entry
  • Customer Service Rep has handled all issues regarding billing and enrollment, which has saved A TON of time and aggrevation
Did not research any, as we were using Benefitfocus for our Allstate benefits for years prior to implementing it with all benefits.
Score 4 out of 10
Vetted Review
Verified User
Benefitfocus was used as our online benefit platform for employees to make their benefit elections as well as changes throughout the year. It addressed the need for data integrity for employee benefit election and premiums.
  • Great front face - updated graphics and advanced technology.
  • Video Library and an option to create your own videos.
  • Option to do a comparison chart of benefit plans.
  • Easy on the employee's eye.
  • Great at selling their product but not keeping their promises.
  • Too many glitches and they always advise it will be updated/corrected on their next "quarterly update".
  • They can't administer QTB plans (parking and transit) which is an essential benefit plan offered to companies. They didn't officially come out with this news until after we had implemented and launched the program. During implementation, they made it appear like it would work.
It is well suited for a small company of maybe 300-400. It is less appropriate for companies in areas where a transit and parking benefit is a must.
  • It was a negative impact because we launched the program during open enrollment only to revert back to the old platform, BeneTrac, 3 months later.
  • Bad impression on the benefits team to implement a program that didn't deliver.
  • Benetrac, Autobene and Oracle
I thought it would be a good facelift and upgrade to BeneTrac which was outdated and hadn't done anything to change the look and feel of their platform. Only to find out Benetrac is more adaptable to manual changes and needs.
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