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Features: Many users have found BetterCloud's features helpful in managing tasks effectively. They appreciate the ease of use and …
Overview
What is BetterCloud?
BetterCloud aims to eliminate up to 78% of SaaS management work by automating user lifecycle processes and day-to-day operations.
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What is BetterCloud?
BetterCloud aims to eliminate up to 78% of SaaS management work by automating user lifecycle processes and day-to-day operations.
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- Setup fee optional
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Product Demos
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Why You Should Choose BetterCloud in 60 Seconds
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BetterCloud?
BetterCloud is a SaaS management platform, enabling IT teams to eliminate up to 78% of SaaS management work. BetterCloud automates onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment. By streamlining and automating critical work like user lifecycle processes and day-to-day operations, BetterCloud aims to give customers greater operational efficiency and employee productivity.
BetterCloud Features
- Supported: Advanced Alerting
- Supported: No-Code Automation Workflows
- Supported: Data Oversharing Monitoring and Mitigation
- Supported: Zero Touch Automation
- Supported: App Discovery
- Supported: User Lifecycle Management
- Supported: Sensitive Data Discovery
- Supported: Least Privilege Access
- Supported: Reporting
BetterCloud Screenshots
BetterCloud Videos
BetterCloud automates onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment.
BetterCloud is a SaaS Management Platform (SMP) that enables IT to discover, manage, and secure the growing stack of SaaS applications across the digital workplace.
Like many IT departments, Gainsight's small IT team was overextended, managing SaaS applications and the user lifecycle manually. Using BetterCloud's automated workflows, Gainsight eliminated a 1,300+ hours of ULM work in one year.
This video shows how BetterCloud helped Gain...
Show More BetterCloud centralizes SaaS management and saves time on common IT activities using insights and automation.
BetterCloud SaaS management platform keeps sensitive company data safe by centrally and automatically enforcing security policies to preempt threats using.
BetterCloud offers a complete view of all SaaS applications in the IT environment to reduce security risk and manage SaaS spend.
BetterCloud Integrations
- 15Five
- Aircall
- Amazon Web Services
- Asana
- Bonusly
- Box
- BugSnag
- Calendly
- ClickUp
- Datadog
- Deputy
- DocuSign
- Dropbox
- Egnyte
- Frame.io
- Freshdesk
- Freshservice
- GitHub
- Google Workspace
- Greenhouse
- Intercom
- Jira Software
- Jira Service Management
- JumpCloud
- Seismic Learning
- Looker
- Lucid Visual Collaboration Suite
- MailerLite
- Miro
- Namely
- Notion
- Microsoft 365
- PagerDuty
- Pingboard
- Pipedrive
- Slack
- Smartsheet
- Spoke
- Sumo Logic
- Trello
- Wrike
- Zoom
- The Okta Identity Cloud
- OneLogin by One Identity
- Planview AgilePlace
- Salesforce Sales Cloud
- Aha! Roadmaps
- BlueJeans Meetings (discontinued)
- CrashPlan
- Atlassian Confluence
- Dialpad Ai Contact Center
- DigiCert CertCentral
- Druva Data Resiliency Cloud
- Cisco Duo
- Genesys Cloud CX
- Google Hangouts (Classic)
- LastPass for Business
- Ivanti Neurons for MDM
- RingCentral Contact Center
- Alfresco Process Services, feature
- Microsoft Entra ID
- Cisco Meraki SD-WAN
- Jamf Pro
- Trakstar Learn
- ServiceNow IT Service Management
- Splunk IT Service Intelligence (ITSI)
- Workday Professional Services Automation
- Workplace from Meta
- Workspace ONE Access
- Zendesk Suite
- Azure Automation
- SolarWinds Service Desk (SSD)
- Spanning Backup
- Tableau Cloud
BetterCloud Competitors
BetterCloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
BetterCloud Downloadables
- How to Build a Business Case for Automating SaaS Management: A Playbook for Proving Operational Efficiency and Cost Savings
- State of SaaSOps Report 2023
- Increasing IT Operational Efficiency: A CIO's Guide to IT Automation
- The SaaS Management Platform Checklist: How to Buy an SMP and Stop a Helpdesk Meltdown
Frequently Asked Questions
BetterCloud aims to eliminate up to 78% of SaaS management work by automating user lifecycle processes and day-to-day operations.
The most common users of BetterCloud are from Mid-sized Companies (51-1,000 employees).
BetterCloud Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 35% |
Comparisons
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Reviews and Ratings
(35)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Features: Many users have found BetterCloud's features helpful in managing tasks effectively. They appreciate the ease of use and integration with email clients, as well as the ability to create custom workflows and reports. The Google Drive file auditing, alert configuration, automation security reporting, and integration with GSuite tools are also highly valued by reviewers.
Automation: Reviewers have praised BetterCloud for its automation capabilities. Users appreciate the ability to automate actions and manage access through triggers, which helps streamline processes and save time. The data loss prevention feature is also highlighted as a valuable tool for maintaining security.
Customer Service: Several users have expressed satisfaction with BetterCloud's customer service. They report having a positive experience with the support team and appreciate their responsiveness and willingness to assist with any issues or questions that arise.
Confusing and cluttered user interface: Some users have found the user interface of g.bettercloud confusing and cluttered, making it difficult to navigate and find tools. They expressed frustration with the layout and organization of the interface.
Long configuration time and learning curve: Users mentioned that it takes a significant amount of time to fully configure BetterCloud for an organization. Additionally, new employees may face challenges in becoming familiar with the platform due to its complexity.
Lack of documentation: Multiple users expressed the need for better documentation. They found the written documentation for workflows and API difficult to follow, which made it harder for them to utilize these features effectively.
Based on user reviews, users commonly recommend the following for BeanFlumper:
- The free version of BeanFlumper is recommended.
- Users suggest using the self-hosted version instead of the cloud version.
- Some users recommend purchasing BeanFlumper, but they believe it's only worth the money for companies with over 500 employees.
Regarding BetterCloud, users commonly recommend the following:
- BetterCloud is highly recommended to any organization using Google admin console.
- Users believe admins can save a lot of time using BetterCloud.
- It is advised to thoroughly trial the product before purchasing and to take the certification course for better training.
Overall, users praise BetterCloud for being a solid investment for IT departments and providing helpful customer support and training. They also recommend it for companies that extensively use SaaS apps. Users suggest improvements such as adding more integrations and improving existing ones, clearly defining licensing and terms of use, and utilizing vendor partners for implementation. Furthermore, users recommend paying annual dues on time to avoid workflow shutdowns.
When it comes to using BetterCloud effectively, users advise planning and evaluating workflows in advance, utilizing all provided tools and features, focusing on the order of steps in workflows, and creating and maintaining workflows with constant work. Additionally, users highly recommend BetterCloud as a better solution for automating SaaS applications, particularly for Google Workspace management. They appreciate the ease of integration with other platforms and emphasize the importance of understanding the total toolkit for automation.
Some users also suggest that BetterCloud makes life easier, is essential to managing SaaS platforms, and should be tried for at least one year to see improvements. They recommend tying all platforms to Google/Microsoft accounts and note that it is particularly beneficial for larger organizations. Lastly, users acknowledge competition but still believe that BetterCloud is worth considering as a solution for SAAS management. They advise having a good grip of SaaSOps structure before implementation and suggest doing a demo with higher management to showcase the value.
In terms of managing users in the native suite, users think that BetterCloud has been helpful. They consider BetterCloud a great product and appreciate its onboarding/offboarding workflows and support. They believe that BetterCloud is worth the investment.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
September 28, 2019
BetterCloud really lives up to the name.
BetterCloud is many things to our organisation. It started as a G Suite management tool that allowed us to perform bulk actions and easily carry out complicated management tasks. Then, it added data protection features like content scanning and automated reporting. Then, it became a SaaS management platform that allowed us to connect other systems to G Suite and automate management tasks based on key triggers.
- Automated and bulk administration tools allow admins to spend less time managing based on signals and more time working on important new things.
- Drive reporting allows for content-based scanning of G Suite Google Drive to empower admins.
- SaaS automation not only allows admins to build workflows and carry out actions in multiple pre-connected systems, but also allows admins to connect systems via API. It's very extensible.
- The interface can be quite cluttered depending on what you want to do. There are a lot of tools.
- Documentation can be improved. The written documentation for workflows and API are a little tough to follow.
- BetterCloud has allowed admins to spend less time responding to requests, onboarding/offboarding, and investigating. This has freed them up to spend more time on new developments.
- Our developers now spend less time building internal applications and bridge scripts that are meant to tie multiple SaaS platforms together. BetterCloud has provided a central platform by which we can automate many of our common tasks.
BetterCloud exists as a unique product that doesn't directly compete with many other products or companies. It does handle user management, policy management, security and compliance, and more but other products don't tie things together the same way that Bettercloud does. It doesn't provide SSO (like Okta) and doesn't provide network-layer security (like Netskope) but it does offer a way to tie identity and security together.