Name: BetterCommerce
Rating: 8.2 (3 reviews)
Author: BetterCommerce

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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### Business Requirements and Solutions
Users consistently highlight BetterCommerce's exceptional ability to cater to their unique business requirements and provide tailored solutions that align perfectly with their needs. The platform's flexibility and scalability have been instrumental in meeting complex requirements, such as intricate shipping processes and the integration of both B2B and B2C capabilities. Reviewers appreciate the ease of use and the comprehensive view of customer data, which allows businesses to focus on sales and marketing while relying on a reliable and adaptable partner like BetterCommerce. The team's expertise and support in exploring the system's full potential have also been commended, making BetterCommerce a preferred choice for businesses seeking robust solutions to meet their evolving requirements.

### Business Growth and Scalability
Users consistently praise BetterCommerce for its business growth and scalability capabilities. The platform's modular architecture and API-first approach have enabled businesses to scale quickly and integrate with internal applications effortlessly. Clients appreciate the flexibility and speed at which they can bring new propositions to market, attributing their success to BetterCommerce's SEO-friendly structure and mobile-first design. The promotion engine has also been highlighted as a valuable tool for running and testing various promotions, contributing to enhanced business growth. Additionally, the platform's client-centric approach, continuous support, and proactive system improvements have garnered positive feedback, with users noting significant improvements in KPIs since integration.

### Product Information Management (PIM
Users consistently highlight BetterCommerce's product information management (PIM) capabilities as a key strength of the platform. They appreciate the ease of use and simplicity of the system, which integrates PIM with other essential features like the e-commerce platform, order management system (OMS), and customer 360 view. The ability to capture all data points in the B2C journey efficiently and effectively has been instrumental in driving business growth and enhancing operational efficiency. Additionally, users value the platform's flexibility in catering to non-standard requirements and its reasonable pricing compared to other solutions in the market. The expert advice and assistance provided by the team further contribute to users' positive experiences with BetterCommerce's PIM functionality.

### Order Management Systems (OMS
Users consistently highlight BetterCommerce's order management systems (oms) as a key strength of the platform. They appreciate the ease of managing quotes, orders, and stock efficiently through the integrated OMS. The system's ability to streamline backend processes and provide a comprehensive view of customer data has been instrumental in enhancing operational efficiency. Customers also value the quick response times and frequent updates provided by the team, ensuring urgent issues are resolved promptly.

BetterCommerce PIM has been widely adopted across various industries to effectively manage large product catalogs. Users have praised its ability to enhance reporting capabilities, providing businesses with relevant and insightful reports. The introduction of the BetterCommerce phone app has also proven beneficial, enabling users to effortlessly handle tasks such as returns and stock-taking on-the-go. Customers who have implemented BetterCommerce have reported significant improvements in site speed, conversion rates, and overall revenue. This platform has played a crucial role in facilitating rapid business growth and empowering businesses to introduce new propositions to their customers.

One of the key use cases of BetterCommerce is its ability to address the challenges associated with creating a seamless eCommerce platform. By continuously adding new features and functionalities, it has become an invaluable tool in streamlining processes and improving efficiency. BetterCommerce assists in integrating stock systems, developing click-and-collect services, and enhancing catalog and order management. Moreover, this platform optimizes backend operations, resulting in more efficient service delivery and improved marketing through customer views and blog pages.

Another notable advantage of BetterCommerce is that it functions as an all-in-one eCommerce solution, eliminating the need for constant plugin updates. Users have attested to the system's efficiency and how it facilitates a smooth flow from the production line to customers. Weekly account reviews conducted by the BetterCommerce team further contribute to driving business growth by aligning the platform with specific business goals.

BetterCommerce stands out as a comprehensive backend solution offering multiple functionalities including e-commerce platform, PIM, OMS, customer 360 view, and analytics. Its versatility enables both B2B and B2C capabilities by automating various processes such as quotes, credit limits, and invoicing. Professionals recommend BetterCommerce for improving brand presentation and enhancing customer experience.

In terms of integration capabilities, BetterCommerce has seamlessly integrated into various systems, resulting in boosted online revenue and improved online shop presence for businesses. Additionally, this platform simplifies the management of multiple currencies and product catalogs with high SKU variations, offering a hassle-free solution for businesses operating in diverse markets.

Overall, BetterCommerce has garnered positive feedback from users due to its ability to enhance analytics and order fulfillment processes. It empowers businesses with a deeper understanding of key metrics while seamlessly integrating with existing systems. By leveraging BetterCommerce, companies have become more proactive in sales efforts and gained easy access to crucial customer information.

Bugs: Some users have reported encountering occasional glitches that can make daily tasks a bit challenging. However, they appreciate the prompt response of the team in addressing these issues.

Learning Curve: Another challenge highlighted by reviewers is the initial difficulty in familiarizing themselves with the platform's features. It can take some time to explore and fully understand its functionality, leading to overlooking certain useful features at first.

Continuous Evolution: Keeping up with the constant updates and introduction of new features and sections on the platform can be demanding for smaller businesses. Nevertheless, users acknowledge the availability of the support team to assist with implementing these updates effectively.

BetterCommerce is a headless commerce software platform for mid-market retailers who have outgrown their technology investments and would rather solve their pain points adopting a modular based approach as opposed to re-platforming, from the company of the same name headquartered in London.

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

Woo Enterprise

Commerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.

Growth

Startup

BetterCommerce

Headless eCommerce

Quick Overview of BetterCommerce - Platform

Likelihood to Recommend

Automation Engineer

BetterCommerce 2022-07-15 22:58:26

Web Administrator

BetterCommerce 2022-04-29 22:27:44

BetterCommerce 2022-07-20 09:35:51

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

High price

Easy of use

Home

Headless eCommerce Platforms

We as one of the leading Capstone Project companies planned to implement 
our eCommerce store in order to provide easy ordering and quick delivery
 of our project. 
I implemented BetterCommerce for our outreach to the audience and tried to
 achieve our online shop presence. Working with the various currency and
 product catalogs with high various SKUs is difficult at the start but the BetterCommerce made it simple and elegant.

Currency Option
Initial Step of inventory and Scaling
Managing multiple store at once

Payment Gateway integration
Flexible pricing structure
Managing customer review and rating

Increased the Sales with Online Platform
Increased customer awareness about the product.
Required knowledge of the technical aspect.

We are using BetterCommerce for 1 year now, which is integrated into our current system thanks to API to boost our online revenue.

Easy of use with API
Really good and reactive support
SEO optimized

Increase conversion rate
Stock management improved

We have been launching a stealth ecommerce brand and use BetterCommerce upon recommendation by another professional ecommerce brand to improve our presentation and customer experience. BetterCommerce allows us to separate the brand's presentation layers such as the storefront and marketplace from our backend systems such as the server. The product has really allowed us to improve our analytics and order fulfillment processes with improved understanding of how to make sense of the metrics as well as seamless integration.

order fulfillment
ecommerce analytics
customer engagement campaigns
building widgets for e-commerce site

Bit hard to understand the features at first glance

Our pageviews for our marketplace have increased by at least 50% since using BetterCommerce
Our conversion rate from advertising has increased by 15%
Our orders have increased by 18%