Name: Get Beyond
Rating: 8.6 (3 reviews)
Author: Beyond (formerly Peachworks)

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Product Analytics

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Electronic Signature

Enterprise Generative AI

Internal Communications

Policy Management

Whistleblowing

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Cloud Cost Management

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Cybersecurity Consulting

Email Verification

Enterprise Service Bus

Fraud Detection

Function as a Service (FaaS)

IP Address Management (IPAM)

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Machine Identity Management

Network Performance Monitoring

Network Simulation

Open-Source Database

Release Management

Scale-Out Storage

Session Border Controllers

Software Composition Analysis (SCA)

Website Hosting

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Competitive Intelligence

Content Management

Customer Journey Analytics

Email Marketing

Email Testing

Gamification

Marketing Automation

Product Sampling

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Lead Management

Sales

Architecture

Medical Billing

Veterinary

Vertical-Specific

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Easy to use: Many users have found Peachworks to be easy to use, with features like entering and editing inventory and invoices being user-friendly. Users also mentioned that the Reports function is very easy to navigate, allowing them to create custom reports effortlessly. Overall, the software has been praised for its intuitive interface and ease of use.

Great customer support: Several reviewers have commended Peachworks' customer support team for their exceptional service. They stated that the support staff was extremely helpful, providing quick responses and resolving any issues efficiently. The availability of knowledgeable and responsive customer support has been a major highlight for users.

Comprehensive functionality: Users appreciate that Peachworks offers a comprehensive set of features for restaurant management, including logistics control, administration tools, nutritional support, payroll management, scheduling options, and POS integration. This range of functionalities allows businesses to streamline their operations effectively. Additionally, the ability to easily integrate multiple applications into one program enhances efficiency and convenience for users.

Negative Sentiment Analysis:
1. Lack of Customer Service Improvement: Some users have expressed dissatisfaction with the customer service provided by PeachWorks, stating that there is a need for improvement in terms of knowledgeability and responsiveness.
2. Slow Performance for Generating Reports: Several reviewers have mentioned that the software can be slow when pulling year-to-date information for reports, especially when dealing with large amounts of data. This issue may cause delays and hinder efficiency in analyzing business performance.
3. Limited Reporting Functionality: Users have noted that PeachWorks has limited reporting functionality, leading to difficulties in obtaining specific data insights and lacking data integrity in available reports. This limitation may restrict the ability to make well-informed decisions based on comprehensive analysis.

PeachWorks is a user-friendly tool that has proven to be highly efficient for managing various aspects of restaurant operations. Users have found it particularly useful for inputting invoices and accessing important fiscal numbers, as well as for scheduling shifts and making easy edits to time inputs. The software's ability to work seamlessly with multiple applications in the same program has been praised by users, allowing for streamlined processes and increased productivity. Those who have utilized PeachWorks for catering events have highlighted its effectiveness in managing budgets and meeting event-specific needs. Moreover, the platform offers comprehensive options, analysis, and tools, with helpful customer support available for those who are less familiar with cloud technology. Users have expressed their satisfaction with the sales, onboarding, and support staff at PeachWorks.

While PeachWorks has received positive feedback for its ease of use and valuable features, some users have encountered difficulties with certain functions. Glitches in recipe editing and inventory counts have been reported by some users, which can be disruptive to day-to-day operations. Additionally, the lack of robust reporting capabilities has been seen as a drawback by some users who require more detailed analytics. It is worth noting that a few users have had negative experiences with inaccurate reporting, unfulfilled commitments, and system downtime. As a result, some users recommend checking references before committing to PeachWorks.

Overall, PeachWorks provides a swift and efficient solution for managing restaurant operations, including invoicing, scheduling, inventory control, budgeting for catering events, and generating reports at the corporate level. Its easy customization options and integration capabilities make it a comprehensive restaurant management platform that caters to the specific needs of individual establishments.

Get Beyond is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It includes the capabilities of the former Peachworks.

Essentials

Plus

Quote-Based

7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.

Free

Appetizer

Entree

The Works

Gourmet

7shifts

Get Beyond

Restaurant Management Software assists restaurant owners and managers with automation of administrative tasks, workforce management & scheduling, inventory tracking & control, orders, and payroll. More often than not, they include an integrated POS (or a tight integration with a point of sale system offered by a partner vendor).

Beyond these relatively straightforward functions a restaurant management platform might distinguish itself by providing advanced and interpretable analytics and revenue tracking, an attractive and functional mobile app, and support for ecommerce with online orders and delivery support and tracking.

Restaurant Management

Likelihood to Recommend

Support Rating

Beyond (formerly Peachworks)

Xero

Snagajob (Snag)

isolved

Human Resources Manager

PeachWorks 2019-09-05 13:41:38

QuickBooks Desktop Premier

sales-i

SAP Audit Management

Associate

PeachWorks 2018-02-16 12:12:18

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Payment processing

Not integrate

Integrate well

General ledger

Customer service

Lot of info

Multiple platforms

Easily add

Cloud based

Easy to learn

Home

Restaurant Management Software

PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and enter inventory. From that point, they can access reports created by PeachWorks or by the corporate office. They can easily check food cost controls and labor usage. At the corporate level, labor and food cost reports are generated for the owner. Our register system Micros/Oracle also feeds info into PeachWorks. In the Payroll Dept, we use it to pull reports for the week, or the 2 week payroll period to upload to our payroll system as an Excel report. 
All reports can go to Excel or PDF.

Custom reports.
Exporting to multiple platforms.
Integration with our register system.

Some custom reports can have errors in our register system is altered (time punch edits).
Exports can't be customized by font style or size, and must be done within Excel.
Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.

More control for the managers, and they easily see how they affect their overall numbers. They can see labor percentages at 15-minute intervals, and that is key when controlling payroll.
It has streamlined our corporate office duties. Each store processes their own invoices, instead of our older method of sending all invoices to the office to enter on our old software.
I get all of my payroll hours from PeachWorks in an Excel file that I can upload to our external payroll company. That ALONE has saved me hours of manual entry.

We used PeachWorks as our number one software recommendation for multi-unit franchisee clients in the QSR (quick service restaurant) space. PeachWorks is the premier comprehensive restaurant management platform. The software is easy to use, easy to customize and easy to integrate into current operations. We always recommended that client utilize the full module suite - including logbook and checklists, team collaboration, POS Hub, recipe management, inventory management, analytics, employee scheduling and tracking, forecasting and trend analysis.

Easily add and track inventory items
Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
Very easy to learn and train new employess

Relatively high payment processing fees
Does not integrate well with most general ledger software
Customer service can be curt

On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year

QuickBooks Premier, Xero, SAP Audit Management

Get Beyond
Formerly Peachworks

Overview

What is Get Beyond?