BigCommerce, Big Results!
We use BigCommerce to operate our online store, which has been a significant source of revenue and immensely important to how we run our …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (408)7.777%
- Mobile storefront (396)7.575%
- Product management (405)7.373%
- Visual customization (399)7.171%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
- Shopify
- Shopify Plus
- Salesforce Commerce Cloud
- WooCommerce
- Magento Commerce Cloud (formerly Magento)
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate eCommerce security highest, with a score of 8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(652)Attribute Ratings
Reviews
(1-25 of 378)Companies can't remove reviews or game the system. Here's why
October 25, 2023
BigCommerce, Big Results!
We chose BigCommerce over competitors due to customization and cost. We're able to have the site we're looking for, easily managed within our marketing team without hours of tedious revisions.
June 22, 2023
BigCommerce: a strong-hosted eCommerce platform
I tried using an open-source platform and debated using this instead of BigCommerce. The open-source platform would be cheaper on a month to month basis and much more flexible when it came to customization, but was far more expensive to get initially set up and required us to carry much more in house expertise.
BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
December 14, 2022
Best tool to manage your eCommerce business
BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never disappoints you. I recommed everyone to give it a try.
December 13, 2022
Thank You Big Commerce! We appreciate your products and services!
- GoDaddy and Sitejabber
No contest - Big Commerce is the best
December 11, 2022
Best E-commerce platform
December 06, 2022
BigCommerce has been a great eCommerce platform for our business.
Score 7 out of 10
Vetted Review
Verified User
We have stuck with Big Commerce due to the amount of work and build outs we have created with the system. The issues we have come across do not raise too many red flags that we would need to switch programs at this time. If we do it is due to the promotion/ sales restrictions, subscription app, etc.
July 27, 2022
Great modern platform, especially at the price point
- Shopify, Shopify Plus, Yahoo Small Business, WooCommerce and WordPress
BigCommerce has more modern tools than Yahoo Small Business, is managed unlike WordPress/WooCommerce, and is cheaper than Shopify with better product options management.
Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved over their fantastic live chat within about 8 minutes! BigCommerce also had by far the most robust roadmap for future use, and they have teams who engage with customers when building new features and functionality - I feel like part of the family!
June 12, 2022
BigCommerce finally put on its big boy pants!
BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify is the best option out there. Shopify is beautiful on the front-end, you'll definitely have a fantastic looking website, but on the back end, which is very À la carte, it just feels like you get more nickel and dimed to death for some simple functionality, that at this point should be native to the platform. I will say that Shopify's native email marketing, pay as you go, is a really nice feature.
BigComemrce VS Square/Weebly: We're talking about two hemp-friendly eCom platforms, and while you can absolutely build yourself a nice eCom website on Square/Weebly...it can be at times a frustratingly simple website. Super basic, which is both good and bad in that, if you're new to website, it's easy to work with. If you're a person with any professional experience, I promise, Square/Weebly will probably frustrate. In most cases I would recommend BigCommerce.
BigCommerce VS WordPress: If I'm managing a website or an eCommerce website, I like both options, but I would say that because I have ten years experience doing so, I find both platforms to be robust, and easy to work with, whereas a person new to this world would probably have a hard time navigating either platform.
BigComemrce VS Square/Weebly: We're talking about two hemp-friendly eCom platforms, and while you can absolutely build yourself a nice eCom website on Square/Weebly...it can be at times a frustratingly simple website. Super basic, which is both good and bad in that, if you're new to website, it's easy to work with. If you're a person with any professional experience, I promise, Square/Weebly will probably frustrate. In most cases I would recommend BigCommerce.
BigCommerce VS WordPress: If I'm managing a website or an eCommerce website, I like both options, but I would say that because I have ten years experience doing so, I find both platforms to be robust, and easy to work with, whereas a person new to this world would probably have a hard time navigating either platform.
April 26, 2022
BigCommerce Review
April 20, 2022
Professional Ecommerce Platform at an Affordable Price
- Shopify and Squarespace
osCommerce was our previous platform. It worked great for what it was but was too difficult to maintain and behind the times. When looking for a replacement, Squarespace and Shopify were both evaluated. Squarespace was not responsive at the time and did not support all of the features we needed (payment integrations, templates, etc). Shopify has great features and great reviews but the cost of the service and overall cost structure was more. BigCommerce provided the best value.
April 13, 2022
BigCommerce Review
We also have and use a Wix account for a generic webpage that does not involve e-commerce.
March 26, 2022
Affordable and very usable
The only other product similar to BigCommerce we have used is a content editing tool that was created and customized for us. The small company that did this for us was not nearly as responsive with their customer service and they did not attempt to continually improve the editing tool.
March 25, 2022
BigCommerce isn't worth the price
I prefer the flexibility of WooCommerce.
February 28, 2022
BigCommerce: The Vehicle To Get You Across The Finish Line
Integrations with Shopify were inadequate, and we felt the overall impression was too informal, without the backend flexibility our catalog requires. As for Magento, I had experience at a previous company with Magento and was never very satisfied with any part of it. I took a new look when searching for the right solution at Unique Lift Parts and found not much changed.
February 18, 2022
BigCommerce - Big Solutions
- Adobe Commerce (Magento Commerce)
BigCommerce simply blows them out of the water. Magento took a nosedive in security and reliability, and their support team "assured" us the issue was fixed on 3 separate occasions. BigCommerce took the opportunity to be crystal clear about how they manage and store our server instances and customer data. Their uptime has been impeccable, and we have never once feared for security issues.
Most reliable and robust e-commerce solution for the price. Easy to learn and to continue to use. Great user and customer management. Product capabilities are way better than the competition. It doesn't take a long time to onboard an entire business' inventory and get to selling. That's truly important to see ROI. Getting back to selling fast. With WordPress, something is always broken. Shopify is a child compared to BigCommerce. Other CMS's are basically deprecated.
December 05, 2021
Do it once, Do it right - BigCommerce Time
BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know industry leaders. [It offers] simple, few-click options to have a presence on all relevant marketplaces [in] 2021.
December 03, 2021
Loving BigCommerce!
Hands down, the customer service is better, and BigCommerce is easier to use.
November 29, 2021
Features not available in other systems
November 20, 2021
The Best Platform. The Best Features. The Best Support. The Best People. The Best Business Decision.
Score 10 out of 10
Vetted Review
Verified User
BigCommerce beats all of these platforms on almost every important feature. There are a few places that Shopify is a little better, but it doesn't outweigh BigCommerce dominance in virtually every important category.
November 19, 2021
Easy to setup, clean look and easy online shopping solution. Would not hesitate to recommend to anyone wanting to sell their products online.
- Shopify and WooCommerce
I would say they are very close. I do not like WooCommerce however Shopify is also good. I am not sure if I would be able to persuade someone to not open and Shopify store and go with BigCommerce because both are good, however, I would not hesitate in asking any interested company to look seriously at BigCommerce and give it a go.
November 17, 2021
BigCommerce - The perfect fit for small business[es] on Wordpress
Bigcommerce is the best option for cost-effective and easily customizable integrated with Wordpress. It lacks the advanced reporting and analytics features as say a Shopify but has just as many integration options. Not quite as sophisticated of a user interface but still gets the job done if you take the time to learn their dashboard. Typically more cost-effective than Shopify as well so it’s a better fit for smaller organizations.