Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(1-25 of 321)Companies can't remove reviews or game the system. Here's why
March 07, 2024
Last resort letdown...
Score 1 out of 10
Vetted Review
Verified User
We needed paid apps to provide our company with approximate experience we had with Volusion with zero apps and we fell well short.
March 06, 2024
Great Platform for the Price.
I have been able to use BigCommerce with a multitude of other platforms via fully fledged API integrations via StitchData, Zapier, and ShipStation. It has been helpful that these integrations were already built out at a time where we did not have the programming/development resources other than myself who is not a developer.
February 29, 2024
Perfect or international shipping options
Right now, we are not using open APIs, however we have incorporated several existing integrations. They all have been very simple to integrate and use. I would like to see an improved way to add or edit gift certificates. There is a simple integration that works, but since one of my customers also has a brick-and-mortar location, keeping gift certificates updated is always a challenge.
February 29, 2024
BigCommerce is a well rounded great e-commerce platform
BigCommerce has partnered with companies like YotPo to provide a very robust reviews engine that includes custom questions, image and video uploads and keyword search. YotPo also has a loyalty program, content from instagram and more. Because they are partners it was very easy to integrate these great programs. We are able to tailor our website to a great detail.
February 28, 2024
BigCommerce delivers
February 28, 2024
Helped Take My Small Company to the Next Level
This is something that I have not yet played with, but something I plan to learn more about and see about exploring more. The ability to do these kinds of things opens so many more options, which is rather exciting, but also unknown areas for myself right now. BigCommerce is really good about supplying help files/videos and of course their customer support is great.
February 27, 2024
BigCommerce is worth it!
I am able to use various apps and features in order to make the website the way we want it for others to see. I have integrated a shipping app and emailing app. Both have allowed me to expand and do more in less time as well as gather more emails and customer information.
February 27, 2024
Big Commerce has helped me affordably grow my online business
I don't believe I use open API's
January 26, 2024
BigCommerce Success!!
The business has been able to integrate POS data along with other plug-ins that we utilize on a daily basis. With being able to capture all of this data we are able to learn more about our customer's profile along with data trends to better scale the business. In addition, the ease of being able to do all of this has made life much easier for everyone involved.
January 23, 2024
BigCommerce is there for my company.
We use customer groups to separate customers in retail and wholesale (allows us to offer different pricing and promotions) - Inventory is automatically synced between Square for in-store purchases and BigCommerce for online purchases (avoids overselling) - We easily import orders from BigCommerce into Quickbooks for accounting purposes (it saves a lot of time!).
January 17, 2024
BigCommerce Added a Second Income Stream To Our Business
So far we're finding that there's always and app available that can integrate to BigCommerce to give our site the look & feel - plus the functionality - that we're looking for. For instance, we needed a testimonials widget to show customer review on our homepage and we fournd the perfect app that works with BC. There are also great shipping, tax, and esps that integrate right to the platform, making life a lot easier.
October 25, 2023
BigCommerce, Big Results!
We use BigCommerce with third-party analytics, advertising, CMS and ordering platforms, and all are successful with integration for a seamless user experience.
June 22, 2023
BigCommerce: a strong-hosted eCommerce platform
We use a handful of third party apps. The integrations with these are normally quite easy to use and allow us to add functionality quickly. They can often be expensive though, depending on the service we're adding. We use APIs to do our own custom updates to our products and catalog.
Our AI-powered search feature uses the API to great effect and this really does give a great customer experience and also drives our category pages, it is a good job really as the default BC search is rather poor. - We also use the API to connect to SAP B1 for order management as well as to a PIM for product management.
Having open API's has made customizations and integrations to other platforms a breeze. Specifically creating new apps for just our website. Our developers had a ton of issues doing this with Shopify, but it has been preety much a breeze with BigCommerce. It has made the jobs cheaper for us, and easier for the development team.
December 15, 2022
A Great Get..but Room to Grow
We use ship station and privy for email. Both have been valuable to be coupled with our e-commerce site.
December 14, 2022
Best tool to manage your eCommerce business
We have integrated with API of Tamper Monkey, Unicommerce, JusPay, JudgeMe and RazorPay. We have also integrated with delivery partner Shiprocket and Delhivery. We are able to use BigCommerce API with these services which helped us to run our operations smoothly. This is just a great application for any product company.
December 13, 2022
Thank You Big Commerce! We appreciate your products and services!
We're integrated with Paypal, Affirm, Snap Finance, UPS, USPS. Integration was simple and quick.
December 11, 2022
Best E-commerce platform
Its provide easy to access api, we have already integrated 3rd party api as well , we didn't find any issue.
December 06, 2022
BigCommerce has been a great eCommerce platform for our business.
Score 7 out of 10
Vetted Review
Verified User
We utilized API for order processing. All of our orders flow into QuickBooks which generates a sales receipt for deposit and finance purposes. The orders then move into the designated distributor for the items that are on the order. Once order has shipped the tracking information is then applied to the order and the buyer is notified. We also have request for samples and these orders also go through API into CRM Dynamics. This has helped eliminate manual processes and errors as well as ease and consistency for our orders.
November 30, 2022
BigCommerce Review
Score 1 out of 10
Vetted Review
Verified User
we have not used the open APIs, they use webdav which is complex and timeconsuming and expensive to setup
August 14, 2022
Awesome E-commerce Platform
BigCommerce is great as we have been able to use several of these features. Our products are very unique and BigCommerce gives us the ability to be very specific in how we tailor our experience to the customer. We integrate this with our Inventory Management software as well as our Shipping Software and the integration work great!
July 27, 2022
Great modern platform, especially at the price point
There is great potential in the open APIs and I've seen incredible things done with them. In my opinion, it's a great system and really competes. However, I'm a bit disgruntled that there are simple tasks that other platforms make easy to take care of through the online editor that BC really requires you to have to do by API, which is overkill for a simple web developer.
Over the 2 years we've been using BigCommerce we've realized the power of their open APIs and made increasing use of them - initially it was just to call the products so we can show BigCommerce products and pricing on our CMS site, but recently we've begun the transition to a headless store and now offer a more branded e-commerce experience for our customers.
June 12, 2022
BigCommerce finally put on its big boy pants!
Other than integration for shipping, I'm honestly not using anything super complicated where I'd feel comfortable saying something like oh the open API is easy to use, or whatever. What I can say though, is in the past I was working with a company that was using this incredibly outdated, all-in-one business software that handled accounting, eCommerce, shipping, and inventory and was REALLY bad at all of them, but you know, a cheap solution that the company liked...anyhow, we connected BigCommerce to that nightmare, easy peasy. There were no issues passing any data back and forth, so in my limited experience, the API works great for any app or custom API you might need to connect.