Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(1-25 of 60)Companies can't remove reviews or game the system. Here's why
April 23, 2019
BigCommerce as a Catalog Site
- Online Store
Currently, we are using the BigCommerce platform as a catalog site for the retailers. We are attempting to push the site as a resource for our retailer network to compare products and find information that assists in the sale of the products. Eventually, we hope to utilize the site as a members-only e-commerce platform, with either an invoice/purchase order payment system or a typical card payment. The BigCommerce site serves as a product catalog, content management system, and digital asset manager. Additionally, we utilize the site for many more specific uses, such as a tool to assist in the onboarding of new retailer-partners and additional branding space for our brands.
February 15, 2019
Great eCommerce Platform
- Online Store
BigCommerce works flawlessly with our clients' prioritized integrations like Shipstation, Klaviyo, Avalara, and others. Other integrations can be custom built as needed, but there is a good chance that whatever a business needs already exists within the BigCommerce app store. It's worthwhile to pay attention to the integration or app's reviews to ensure the quality of what you're installing, but most have been well-vetted by the BigCommerce community.
February 15, 2019
Easy as 1, 2, 3!
- Online Store
- Social Media (e.g. Facebook, Pinterest)
We use mailchimp for our e-marketing activities. Each time a customer opens an account with us, they have the option of joining our subscribers' list. This gives us an opportunity to include them in our mailchimp marketing.
February 14, 2019
Big Commerce is great for online stores
- Online Store
- Social Media (e.g. Facebook, Pinterest)
I do not manage anything else from BigCommerce and did not know that I could do that. I will check into it since I currently use MailChimp.
February 14, 2019
The real BIG Commerce
- Online Store
- Social Media (e.g. Facebook, Pinterest)
I used social media along with Big commerce, twitter and FB it helps me connect with other source of advertisement and no fee. Also very easy to connect with each other
February 14, 2019
Increase Product Sales In Record Time With BigCommerce
- Online Store
We currently are connected with HubSpot. However, this is not my field and I do not know how we are leveraging the marketing information we gain by having BigCommerce and HubSpot connected.
February 07, 2019
8/10 would recommend for your small or medium sized business!
- Online Store
We are the largest seller of tungsten on Amazon but found that the BigCommerce integration with Amazon, eBay, etc. isn't that great. The marketplaces are too complex to not manage from within their own user interfaces. We do integrate BigCommerce with MailChimp and that integration allows for detailed personalization of email blasts and newsletters. We do heavily lean on Amazon's OmniChannel fulfillment, and Bigcommerce provides a litany of order data which helps us create OMS logic for shipping methods.
January 29, 2019
BigCommerce a great hosted e-commerce solution.
- Online Store
Integration with MailChimp was fairly easy to setup, no real problems and it collects email address for newsletters as expected. Integration with Paypal was seamless as well. I have not set it up with any other integration tools at this time, but knowing that customer service is always helpful I have no concerns that if there is an issue it will be easily resolved.
January 25, 2019
BigCommerce - great shopping cart solution for SMB
- Online Store
n/a
January 23, 2019
BigCommerce Exceptional Option for Medium to Large Businesses
- Online Store
- Brick & Mortar Store
We do not use BigCommerce to integrate with social media or marketing automation. We do utilize BigCommerce to solicit reviews and to support our "Find a Dealer" functionality so users can search for our nearest dealer to their area.
August 08, 2017
BigCommerce from a marketing agency's perspective.
- Online Store
- Brick & Mortar Store
- Online Marketplaces (e.g. Amazon, eBay)
- Social Media (e.g. Facebook, Pinterest)
The ability for BigCommerce to integrate with services like Google shopping network and Amazon, Facebook etc... is a huge plus and lowers technical lift for multichannel marketing.
April 11, 2017
BigCommerce is favorite offering to my clients
- Online Store
- Brick & Mortar Store
- Online Marketplaces (e.g. Amazon, eBay)
- Social Media (e.g. Facebook, Pinterest)
JustUno, MailChimp, Google shop, Google Analytics, Facebook, Pinterest
March 02, 2017
BigCommerce - Growing my Business One Day at a Time
- Online Store
- Social Media (e.g. Facebook, Pinterest)
- MailChimp is used to capture email addresses for marketing and for customers to subscribe to.
- Yotpo - Used to get reviews to boost ratings, increase marketing and get more traffic.
- Olark - Easy way for the customer to contact us.
February 20, 2017
Ultra Pro Looking Platform - Best Choice for Apparel/Retail
- Online Store
- Brick & Mortar Store
- Social Media (e.g. Facebook, Pinterest)
I have set up companion social media platforms like Pinterest/Twitter/Facebook/YouTube. I have mainly used Facebook and found that the BigCommerce 'Facebook' store is also pretty cool! It makes it super easy to see your stuff directly from a Facebook page. Given that Facebook has an EXCELLENT advertising service I highly recommend utilizing this function. For literally ten bucks you can select where you want, say, 10,000 people to see your product on Facebook! When they click to buy it goes directly through the BigCommerce portal - so pro! :)
February 20, 2017
HOC Hoots About BigCommerce
- Online Store
- Social Media (e.g. Facebook, Pinterest)
At the moment we do not have much of an omnichannel strategy. We use Facebook to promote our shows, share our blog posts, and display limited edition pieces we've made, but we have not yet reached the point where we are expanding our online sales. Physical shows in our surrounding area have gifted us with great success in the past year and we are looking to pursue that first. Expanding online sales is still on the horizon.
February 20, 2017
Ease of use good support!
- Online Store
Not sure if I use this other than social marketing referrals.
February 20, 2017
BigCommerce allows you to go Big in eCommerce
- Online Store
- Online Marketplaces (e.g. Amazon, eBay)
- Social Media (e.g. Facebook, Pinterest)
We use Linnworks in order to manage all our sales and stock on multiple worldwide marketplaces, and it integrates with BigCommerce perfectly. We have it linked to Mailchimp, and also more recently with LeadDyno for affiliate marketing.
We don't use BigCommerce for omnichannel management, as Linnworks will do all of that for us, however I believe it would function satisfactorily for smaller merchants.
We don't use BigCommerce for omnichannel management, as Linnworks will do all of that for us, however I believe it would function satisfactorily for smaller merchants.
February 17, 2017
Small online store loves BigCommerce
- Online Store
Because our main business is a resort, and this is a very small on-line gift shop, we simply do not use or have a need to use this additional functionality. I can certainly see where it would be beneficial to on-line stores which are entirely on line or larger shops selling more products on line.
February 17, 2017
Brilliant
- Online Store
- Brick & Mortar Store
- Social Media (e.g. Facebook, Pinterest)
To go from order to shipment in a more fluid way. Maybe auto label printing. And easier shipment calculation.
February 17, 2017
BigCommerce is an invaluable tool to our business
- Online Store
We use MailChimp and Justuno to assist in marketing our products and help build sales, but also make use of several built-in, integrated tools available via the Dashboard to implement our eComm strategies- most of value to us have been such resources as Abandoned Cart Notifications and Google Ad Words which we have seen have a direct impact on improving sales.
February 16, 2017
Why we wouldn't move from BigCommerce
- Online Store
MailChimp
OneSaaS
OneSaaS
February 14, 2017
Big Commerce for Really Really Small E-Commerce Businesses
- Online Store
We are a one channel business. We only sell our products through the BigCommerce platform. We manage a couple of apps that are available for BigCommerce customers like MailChimp, Xero, Socialphotos, Yotpo and Refersion to name a few. The integrations of these apps are seamless and work really well.
February 13, 2017
BigCommerce is great to start with for non-techies!
- Online Store
- Brick & Mortar Store
- Social Media (e.g. Facebook, Pinterest)
If I didn't have to wear all the hats of my business, I would have the time to create online marketplaces with Amazon, FaceBook, etc.
February 13, 2017
Superior Service, Pricing & Features: BigCommerce Is A Perfect Fit For Your E-Commerce Business
- Online Store
- Social Media (e.g. Facebook, Pinterest)
E-mail management is the most important for us (currently changing the iContact one I've used). Have also tried some social media, but currently disconnected due to the constant changes in those platforms not fitting for my customer base. We are reassessing for 2017.
February 13, 2017
BigCommerce was a game changer for my online sales
- Online Store
I was able to easily integrate with my MailChimp and Square Register.