A Great Get..but Room to Grow
I use BigCommerce to manage our shipping and online orders during our mail order season. The product helps us track orders and seamlessly …
BigCommerce
Top Rated
BigCommerce
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Read moreRecent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Top Rated
2022
Most Loved
2022
Popular Features
View all 20 features- Product catalog & listings (406)8.181%
- Product management (403)8.080%
- Mobile storefront (394)7.575%
- Visual customization (397)7.373%
Reviewer Pros & Cons
View all pros & cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
View all pricingStandard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Product Demos
Getting Started with BigCommerce | BigCommerce Tutorials
02:50
BigCommerce Company Values
03:30
BigCommerce for WordPress Announcement
01:09
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
- Shopify
- Shopify Plus
- Salesforce Commerce Cloud
- WooCommerce
- Magento Commerce Cloud (formerly Magento)
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 8.1.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
View all alternativesCompare with
Reviews and Ratings
(649)
Attribute Ratings
Reviews
(1-25 of 35)- Popular Filters
Companies can't remove reviews or game the system. Here's why
April 13, 2022
BigCommerce Review
- Online catalog
- Online sales - retail
- Sales of product line
- Facilitation of inventory to other platforms
February 09, 2021
Great Platform + Great Customer Service = A+ Company
- Client wants to sell online
- Client wants a user-friendly platform
- Client does not want to pay too many fees to sell online
- User-friendly theme updates
September 28, 2020
BigCommerce- A Great "Build Your Business" Provider
- Fast, consistent e-commerce resource
- New and stable integrations with complimentary apps/platforms
- Customer friendly/ease of use
Score 10 out of 10
Vetted Review
Verified User
- Building out our brands
August 18, 2020
Great host for Ecommerce
- order management
- web design ability
- promotion offerings
August 17, 2020
Compared to Network Solutions
- Store host
- online ecommerce
- b2c
August 12, 2020
Why I tell business friends to consider BigCommerce
- Selling our products
- Providing 24/7 technical information to our customers
- Inspiring customer loyalty
- Instrumental in bringing customers to our factory shop
August 03, 2020
The platform for dummies
- Customer retention and storing customer information
- Facilitates digital product storage and sales
- Easy to use and very few "bugs"
- It is our shop window to the world
- It also acts as our product list with supporting information
- This product now sits at the top of our product management, the web site is correct first and formost with accounts and marketing underneath.
January 26, 2020
SUPER Big E-Commerce at affordable prices
- customer satisfication
- customer issues with shipping
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
- Marketing of specialized electronic parts.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
- Reliability
- Fast Support Response
November 22, 2019
Great product that grows with you!
- If you are selling on Amazon, you should be selling yourself because Amazon takes between 15-25% of the sale in fees.
- Reinforces brand loyalty.
- becomes a communication tool as well
November 11, 2019
BigCommerce for the win!
- API
- Sales
- Marketing
October 18, 2019
BigCommerce is an excellent platform with a few quirks
- Direct sales management
- Custom pricing for wholesale clients
- One integrated platform for storefront, shop, and blog
October 05, 2019
BigCommerce from a small business owner
- Local product visibility - Our community can look online and tell exactly what we have in stock and can even pay for it to be picked up in-store.
- The ability to format our web site so that our core mission is evident and seamless from online to in-store.
- As we expand our knowledge and skills BigCommerce can handle what and where we are wanting to take our business.
September 19, 2019
Long time User's Review
- 100% of sales are on line
- marketing with search engine optimization
- Inventory control
- accounting - wish BC would expand this so we didn't have to use external apps
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
- Retail Sales
- Wholesale Sales
- Customer Management
September 10, 2019
We built our business on BigCommerce!!
- ECommerce sales
- Product descriptions
- Product Reviews
August 09, 2019
Growing BIG with BigCommerce
- Using the mass edit/upload feature to bring our products over from our POS into BigCommerce saved us so much time and energy!
- We love the variety of templates offered. The homepage has a huge impact on how a potential customer sees your company, by working with the Cornerstone template, and editing it to suit our needs, we were able to create a site that looks great and is user friendly.
- Another feature we use often is the coupon manager. Being able to offer specific coupon code discounts to customers has had a big impact on our customer service. Instead of just offering apologies in cases of damaged shipments and the like, we are now able to offer shopping discounts on future purchases. This helps us bring some convenience back into the mix when a customer might otherwise feel neglected or unhappy.
- Internet sales
- internet exposure
- site management
- Sales-tax management
- product/categories hosting or management
- shipping options for customers to choose from
- reporting ability (sales, tax, etc.)
- Online Sales
- Product Management
- Inventory Managment
May 09, 2019
A great choice if you can afford it!
- 50% of our sales come through our BigCommerce store.
- BigCommerce offers integration with important payment methods and apps
- BigCommerce offers integration with our email provider