Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(1-24 of 24)Companies can't remove reviews or game the system. Here's why
February 29, 2024
Perfect or international shipping options
- Gift Certificates that work for both in store and online.
February 28, 2024
Helped Take My Small Company to the Next Level
- I can not think of anything at this moment per say as I have been happy with really everything so far, and for what I have done with my site, I have not found anything all that cumbersome, maybe more of a learning curve on my side vs something they did wrong.
April 13, 2022
BigCommerce Review
- Limiting or restricting certain portion of the sku's (removing sold out sku portion from existing listing)
February 18, 2022
BigCommerce - Big Solutions
- Changing some of the base site settings.
- Pulling historical reports on SKUs.
- Managing discount vouchers/e-gift cards.
- Email could be better.
August 26, 2021
BigCommerce - May be good for companies with developers on staff, but regular users looking for WYSIWYG templates should stay away
Score 1 out of 10
Vetted Review
Verified User
- [I feel] theme editing is terrible and basically useless.
- [I believe] the whole process of managing orders is poorly thought out.
- [In my experience] everything requires a poorly integrated third party app.
- no ability to add tracking information to order confirmation
- theme editing requires html skills
- abandoned themes - happens too frequently
- not enough free theme options with good features
August 18, 2020
Great host for Ecommerce
- coding customization
August 12, 2020
Why I tell business friends to consider BigCommerce
- Options and option sets can be a little difficult at times
- Not being able to edit category page SEO on the CSV
- Logging out - they keep moving this and it's pretty annoying
- Getting your contact page location map sorted can be tiresome
- I really don't like the fact I can't edit the whole of the home page without technical support, even the details around the head of the page are not visable to the layman.
- Also, the options for Banners or Pods are a bit limiting and could be re-thought to make it as easy to edit as the product pages.
January 26, 2020
SUPER Big E-Commerce at affordable prices
- backend functions can be tricky at times; need a good knowledge of computers.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
- Multiple Product Options
November 11, 2019
BigCommerce for the win!
- Social integrations
September 19, 2019
Long time User's Review
- product entry
- product analysis
September 10, 2019
We built our business on BigCommerce!!
- Product options can be a bit of a pain to get your head around, especially if you don't access them frequently.
August 12, 2019
Big Commerce is the Best E-Commerce Platform for In-House Business Website Management!
- Organization of products in the admin. No way to make folders of products; it's just one big list
- Shipping options on products that have both downloadable and shippable components.
- Analytics are not as easy as they could be.
- Sort order (or display order) of products in categories. You have to manage this one product at a time.
- Tax display settings. It would be easier to let the customers decide front end whether they want to see prices with/without tax. Instead, you have to choose for them.
- Google shopping. If you have complicated product options, it's easier setting up a custom Google feed than using the built-in feature.
- More limited app store than some competitors
- Complex terminology
- No mobile app
April 23, 2019
BigCommerce as a Catalog Site
- Product Options/Option Sets require a bit of a learning curve at first.
- Handlebars are a new "language" to learn. Though it is useful in BC development, it is another unique coding language you have to get acquainted with before making substantial changes.
- Acknowledging that BigCommerce is not a content platform, nor does it claim to be, BigCommerce's internal content system is not well implemented. The WYSIWYG (different than the one used in product & site pages) is not very effective, the images aren't shared between the content and product images, and there is a lot of functionality that could make BC much better. I would love for BC's blog and the rest of the site to share resources, so I wouldn't have to re-upload images to use them in the blog side, or relevant articles would show up on product pages without having to hardcode them into the product description.
February 15, 2019
Easy as 1, 2, 3!
- it took a while to figure out product options
- trying to set up the payment system
February 14, 2019
Big Commerce is great for online stores
- Customizing themes
April 11, 2017
BigCommerce is favorite offering to my clients
- Options are not difficult/cumbersome so much as confusing. The option master vs option specific details could be more like OpenCart.
- Would be great to have time expiration date on individual product and options.
- Customizing location of social media could be easier
February 22, 2017
BigCommerce is excellent value.
- Sales tax
- Variable rate shipping
November 26, 2014
BigCommerce: the Best of Small eBusiness
Score 10 out of 10
Vetted Review
Verified User
- Limited payment gateways lead to fewer ways customers can pay my client.
- If the end-user was unable to resize graphics for a custom rotating header, the header would not function. No auto-resize options available in most themes.