BigCommerce
Top Rated
BigCommerce
Starting at $29.95 per month
View PricingOverview
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Read moreRecent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
View all 20 features- Product catalog & listings (406)8.181%
- Product management (403)8.080%
- Mobile storefront (394)7.575%
- Visual customization (397)7.373%
Reviewer Pros & Cons
View all pros & consVideo Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
View all pricingStandard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Product Demos
Getting Started with BigCommerce | BigCommerce Tutorials
02:50
BigCommerce Company Values
03:30
BigCommerce for WordPress Announcement
01:09
Features
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Product Details
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Downloadables
BigCommerce Integrations
BigCommerce Competitors
- Shopify
- Shopify Plus
- Salesforce Commerce Cloud
- WooCommerce
- Magento Commerce Cloud (formerly Magento)
BigCommerce Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 60% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 10% |
BigCommerce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 8.1.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
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April 13, 2022
BigCommerce Review
- online catalog - instead of printing catalog, out website developed with BigCommerce is now becoming our online catalog
- Store is used as a model to sell more stores
- We have a wordpress version of the store to showcase the advantages of BC and upsell clients into BC
September 28, 2020
BigCommerce- A Great "Build Your Business" Provider
- Leverage complimentary apps to create a wholistic customer experience
Score 10 out of 10
Vetted Review
Verified User
- The ROI says it all
August 18, 2020
Great host for Ecommerce
- Feature loaded templates
- customizable promotions
- search engine optimization
- review integration
August 12, 2020
Why I tell business friends to consider BigCommerce
- Coupon discounts to customers for manufacturing or shipping delays
- Coupons to allow sports clubs to add value to their memberships with a club code for member discounts
August 03, 2020
The platform for dummies
- Direct customers to our other store
- Advertise and promote YouTube videos that coincide with the sheet music
- Advertise and promote Lindsey's music
- It is great to simply add other manufacturers videos or photos
- We can email links of products to potential customers who need more information
- When at exhibitions it can be used to explain products to potential customers
January 26, 2020
SUPER Big E-Commerce at affordable prices
- honestly, nothing.. cannot think of anything at all.
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
- Not much really. It’s a solid solution that will hold up if one doesn’t demand too much from it.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
- Special Promotions
- Targeted Discounts
November 22, 2019
Great product that grows with you!
- used as expected
November 11, 2019
BigCommerce for the win!
- API
- SSO for our app
- 3rd party integrations
October 18, 2019
BigCommerce is an excellent platform with a few quirks
- Ability to provide custom experience depending on who is logged in using the Stencil framework with Handlebars
- Provide custom product visibility based on whether or not the calculated product price is equal to zero.
October 05, 2019
BigCommerce from a small business owner
- I love the ability to build an order for a customer we have been talking with on Messenger and sharing the cart with them. Whether they are on a mobile platform, or desktop. No matter what payment option they use we can get them taken care of. We can get them the equipment they need to go about improving their ability and have the least amount of downtime we possibly can.
- Linking the products we carry to our YouTube channel is really exciting. This gives us one more thing we can put on our site, to link to our efforts on another channel to help get our message out into the world.
- Facebook Marketplace and Instagram integration are super exciting ways to drive people back to our website as well.
September 19, 2019
Long time User's Review
- integrate with shipping services makes it super easy
- search engine optimazation
- facebook sales
September 16, 2019
Best bang for the buck for the non-geek and geek alike!
- We've been able to set ourselves apart and have our website be as unique as we are in our industry
September 10, 2019
We built our business on BigCommerce!!
- Nothing surprising
August 09, 2019
Growing BIG with BigCommerce
- Our POS system is a bit outdated and is not very mobile. I used to occasionally have customers contact me outside of our normal business hours wanting to know our stock on certain items, and I was never able to give it until I was back in the office in front of our in house system. Now, I can just check the stock via BogCommerce! It may not seem like much, but this has saved a handful of sales while allowing me to feel more sure about what I have available.
- When we first signed up, we had no idea that with just a few clicks, we could have our entire catalog uploaded to social media. The majority of our customer base hangs out on platforms like Facebook and Instagram, so this connectivity provides a prefect opportunity for us to expand our sales even more.
- We have created book-lists for more than 10 schools, all posted as "Categories" on our site for the customers to be able to use to inform their purchases.
- We have created multiple product "options" in order to allow for sales of "New, Used, Rentals" and even "E-Books"
- Leverage Python for quick scripting using BigCommerce APIs
- Leverage BigCommerce's templating system for enhancing frontend look and feel
- Leverage BigCommerce's WebDAV for storing documents and other static content
May 09, 2019
A great choice if you can afford it!
- Connecting BigCommerce to our NetSuite ERP has been essential in streamlining our business. We do it indirectly through a 3-rd Party app called FarApp.
- BigCommerce works well with Sales & Orders to keep us active on Google products / AdWords
- BigCommerce can use photo URLs from other sites for our products, which is nice since we are a reseller.
- In order to build a site that was a content-led eCommerce platform with full CMS control, the only solution was to relaunch the website on WordPress with commerce powered by BigCommerce.
- Integration: with BigCommerce, WordPress and third-party extensions
February 15, 2019
Easy as 1, 2, 3!
- nothing out of the ordinary
February 14, 2019
Big Commerce is great for online stores
- Promote sales
- Seasonal offerings
- Landing page for social media promotions